Certificate III in Nonemergency

Transcription

1 HLT30212 Certificate III in Nonemergency client transport This qualification covers workers who provide nonemergency transport and care of clients. Transport services of this kind are usually pre-arranged/booked and time of response is not given a high priority in comparison to emergency transport. Clients are those requiring transport and/or client care for non-acute or chronic illness or disability. Award Issued: Students who successfully complete this nationally recognised training will be awarded the following qualification: Certificate III in Non-emergency client transport HLT30212 Training Package: Found Here Course Inclusions: Learners Resources and Assessment materials ed copy of your certificate when competent Coloured certificate, testamur of results and coloured plastic wallet card Web based verification system to authenticate your award Further study options: Certificate IV in Health (Ambulance) HLT41012 Course Duration: 2 years completion for all course requirements Entry Requirements: There are no entry requirements for this course ASQA Fact Sheet Choosing a training or education provider Your rights and responsibilities at an Allens Training Course Pre-requisites: Nil However a current driver s licence is required as there is a transport unit attached to this qualification. ASQA has developed a fact sheet to allow you to be fully informed about your decision to enrol in a course of study. We recommend reading this information.. It is available by clicking here. Our Student written agreement outlines your rights and responsibilities during your training. It is available by clicking here. 21 th Feb 2013 Allens Training Pty Ltd Page 1 of 10

2 CONTENTS NAME OF RTO... 3 PHONE NUMBER... 3 REGISTRATION DETAILS... 3 STUDENT AGREEMENT... 3 RIGHTS AND RESPONSIBILITIES... 3 STUDENT REQUIREMENT... 3 QUALIFICATION CODE AND TITLE... 3 COMMUNICATION UNITS... ERROR! BOOKMARK NOT DEFINED. CLINICAL CARE UNITS... 3 WHS UNITS... 3 LEGAL UNIT... 3 COURSE OUTCOMES... 3 VOLUME OF LEARNING... 3 DURATION OF COURSE... 4 VALIDATION WITH INDUSTRY... 4 SKILLS & KNOWLEDGE... 4 AWARD ISSUED... 5 PATHWAYS TO OTHER QUALIFICATIONS OR EMPLOYMENT OPPORTUNITIES... 5 WHERE IS THE TRAINING PACKAGE INFORMATION LOCATED?... 5 LANGUAGE AND LITERACY REQUIREMENTS... 5 PRE-REQUISITES... 5 STUDENT RIGHTS... 5 HOW DOES LEGISLATION AFFECT MY TRAINING?... 5 TARGET AUDIENCE... 5 IS THERE ANY RECOGNITION OF MY PRIOR LEARNING OR EXPERIENCES (RPL) OR RECOGNITION OF MY CURRENT COMPETENCIES?... 5 COURSE FEES... 6 REFUND POLICY... 6 LOCATION OF THE TRAINING... 6 WHAT TO BRING... 6 IDENTIFYING SPECIAL NEEDS... 6 SUPPORT SERVICES... 6 REASONABLE ADJUSTMENT... 6 INFRASTRUCTURE REQUIREMENTS... 7 RESOURCES REQUIRED BY THE TRAINER TO CONDUCT THIS TRAINING... 7 ASSESSMENTS METHODS EXPLAINED... 7 WHAT DOCUMENTS DOES THE STUDENT SEND BACK TO ALLENS TRAINING AND BY WHAT METHOD?... 8 SUMMATIVE ASSESSMENT... 8 FORMATIVE ASSESSMENT... 8 COMPETENCY EVIDENCE... 8 EVIDENCE GATHERING TECHNIQUES... 8 ASSESSING THE EVIDENCE... 8 EMPLOYABILITY SKILLS... 8 COMMUNICATION:... 8 TEAMWORK:... 9 PROBLEM SOLVING:... 9 INITIATIVE AND ENTERPRISE:... 9 PLANNING AND ORGANISING:... 9 SELF-MANAGEMENT:... 9 LEARNING: TECHNOLOGY: th Feb 2013 Allens Training Pty Ltd Page 2 of 10

3 PROVIDER DETAILS - Registered Training Organisation Name of RTO Allens Training Pty Ltd Web site Phone number ABN Registration details Our scope of training is listed on the web site training.gov.au. Our registration number is A direct link can be found here. Student Agreement Rights and Responsibilities This course information sheet is designed be read in conjunction with the Student Written Agreement The Student Written Agreement must be read before enrolling into any training course delivered by Allens Training or any of its partner organisations. It is a condition of enrolment that you and we agree to abide by the terms and conditions outlined in the Student Agreement Student requirement This course is a commitment from the student to complete. It is not an easy course and often some students underestimate the amount of work involved. Once you have started the course there are no refunds of the course fee. We suggest that you are aware of the work involved at a Certificate III level of training, as it will always be more than you will anticipate. COURSE INFORMATION Qualification Code and title Core units are marked - C Elective units are marked - E C or E BSBFLM303C Contribute to effective workplace relationships C Distance learning Face to Face (minimum) Communication units HLTHIR301C Communicate and work effectively in health HLTAMBFC301D Communicate with clients & colleagues to support health care C C 2 hours HLTHIR402D Contribute to organisational effectiveness in the health industry E Clinical care units HLTFA311A Apply first aid (workbook completed prior to face to face training) C 5 hours HLTFA412A Apply advance first aid C 7 hours HLTAP301B Recognise healthy body systems in a health care context C 2 hours HLTIN301C Comply with infection control policies & procedures C 7 hours 2 hours BSBMED301B Interpret and apply medical terminology appropriately C Transport units HLTAMBT301B Transport non-emergency clients under operational conditions C WHS units HLTWHS200A Participate in WHS processes C 2 hours 1 hour HLTWHS300A Contribute to WHS processes E 1 hour Diversity unit HLTHIR403C Work effectively with culturally diverse clients and co-workers E Welfare unit HLTAMBPD401C Manage personal stressors in the work environment E Legal unit CHCCS400C Work within a relevant legal and ethical framework E PLEASE NOTE: Some units require work place projects or 3 rd party reports in your existing or simulated workplaces 103 hours 1 hour 1 hour 1 hour 33 hours Course Outcomes Participants will further build on advanced first aid skills and knowledge to enable them to provide emergency medical first response in a workplace or community setting. Volume of Learning The volume of learning for this qualification is typically years, as stated in the Australian Qualifications Framework 21 th Feb 2013 Allens Training Pty Ltd Page 3 of 10

4 Duration of course This course requires a combination of both home study and face to face hours. Home study is approximately 103 hours. Practical face to face approximately 33 hours. This would equate to approximately 135 hours or the equivalent of 3.5 weeks of full time training. The times included in this document are minimum times. Home study hours may vary depending on experience of the student. To ensure currency of learning, participants will have a maximum of 2 years from the date of enrolment to complete their qualification. If participants need more time to complete assessments, they may request an extension in writing. Validation with Industry The course structure and assessment materials are developed in consultation with Industry to ensure the course outcomes meet industry expectations. Industry means the bodies that have a stake in the training, assessment and client services provided by RTOs. Skills & knowledge Working knowledge of: - Legal responsibilities and duty of care, including confidentiality - Basic anatomy (skeleton, muscles, joints, bones), physiology and toxicology - ARC Australian Resuscitation Council guidelines and/or state/territory regulations, legislation and policies relating to provision of first aid - Procedures for dealing with major & minor accidents in the workplace - Infection control principles and procedures, including using standard precautions - How to gain access to and interpret material safety data sheets (MSDSS) - Company/organisation standard operating procedures (sops) - Priorities of management in first aid - Occupational health & safety requirements in the provision of first aid. - Capabilities of emergency management services - First aiders' skills and limitations - Safe storage and handling procedures for pressurised gases Clinical care/first aid management procedures in accordance with ARC Guidelines, state/territory regulations, legislation and policies and organisation requirements for conditions Working knowledge of: - The use of AED, oxygen, bronchodilator - Spinal care - Management of anaphylactic shock reaction - The use of analgesic gases Incident management procedures: - Manual handling, hazardous substances, dangerous goods or chemicals - Basic triage for a multiple casualty incident - Safe access to the casualty - Awareness of confined spaces and dangerous places - Removal of casualty to safe area, if appropriate - Coordinate activities of other first aiders, if applicable First aid management procedures may also relate to emergency childbirth Complications and associated methods of management for conditions identified in the range statement State and territory regulatory requirements relating to currency of skill and knowledge Social issues, especially in particular workplace or community context including: - Importance of debriefing - Need to be culturally aware, sensitive and respectful - Confidentiality - Own skills and limitations Awareness of stress management techniques and available support Safety procedures for the operation of pressurised gases 21 th Feb 2013 Allens Training Pty Ltd Page 4 of 10

5 Communication skills, work effectively with others, WHS issues Use medical terminology, recognise healthy body systems Apply infection control measures Maintain training and mentoring skills. Award Issued Students who successfully complete this nationally recognised training will be awarded the qualification: Pathways to other qualifications or employment opportunities Where is the training package information located? Language and literacy requirements Pre-requisites Students who successfully completed this qualification may be eligible for entry into further study such as: Certificate IV in Health (Ambulance) HLT41012 A copy of training package information related to this qualification can be found here: Candidates should be able to read and write English at approximately year 12 level. You would be required to write reports, calculate medications, read detailed protocols, and make recommendations for improvements, address WHS issues. Nil Student rights A detailed description in the student agreement concerning your rights and responsibilities is available on our website. This important information should be read prior to the course. An example of some of the information that is contained in this document include our refund policy, complaints procedures, who to talk to concerning issues raised during the class, assessments information and guarantees. How does legislation affect my training? This course follows policy statements of the Australian Resuscitation Council and follows State or Territory legislation. Target Audience This qualification covers work involving delivery of limited direct client care in an emergency response context. The student has 12 months in which to complete this course upon enrolment. The qualification focuses on work in the ambulance industry done by volunteers or workers who provide a basic emergency response and transport roles in areas where there is a relatively low workload. This qualification is suited to Australian Apprenticeship pathways. Occupational titles may include: Ambulance transport officer Patient transport attendant Patient transport officer Is there any recognition of my prior learning or experiences (RPL) or recognition of my current competencies? Recognition of Prior Learning (RPL) means an assessment process that assesses an individual s formal, non-formal and informal learning to determine the extent to which that individual has achieved the required learning outcomes, competency outcomes, or standards for entry to, and/or partial or total completion of, a VET qualification. 1 If you have completed courses in a related field you may be able to take advantage of a facility called RPL or Recognition of Prior Learning. This means that account may be taken of related qualifications, even if they are issued by another Registered Training Organisation, to satisfy some or all of the course requirements. Evidence considered for assessment is the RPL Application Form plus a wide range of supporting evidence. If further evidence is required then this is negotiated with the candidate. The process may include a further interview, written assignment, workplace assessment, and collection of other material. The outcome may be that we can: 1. Provide the qualification based on the material supplied. 2. Provide the qualification subject to some form of assessment, but without classroom 1 Standards for NVR Registered Training Organisations th Feb 2013 Allens Training Pty Ltd Page 5 of 10

6 attendance. STUDENT INFORMATION 3. Provide partial recognition of units of the course and thereby reduce the classroom and assessment process leading to course completion. Fees will be charged for the RPL service and will be discussed when you approach Allen s Training to determine the requirements that will need to be supplied. RPL Application Forms are found in the course information page of our website by clicking here. Course fees This course may be delivered by way of partnership arrangements with your trainer. The course fee will be paid direct to the trainer (the partner organisation). This course is usually arranged by the employer (PCBU) of a workgroup and the employer (PCBU) can be invoiced for the training. If the employer (PCBU) does not arrange the training, or the employer (PCBU) does not agree to fund the training, training fees must be paid by the individual students direct to the trainer. All partners will be required to meet minimum resource and facility requirements and course fees are available at the time of enrolment. Refund Policy A detailed explanation of our refund policy is contained in the Student Agreement. Location of the training The training required by the target group requires training either at the employer (PCBU) s workplace so that they can develop skills consistent with their job description in their own employment practice, at a simulated workplace or in a classroom. A flexible learning strategy incorporating On line learning programs may be utilised where appropriate. This information will be made available at the time of enrolment. What to bring Lunch Pen and Note paper ID sufficient for 100 points of ID Identifying Special Needs Person(s) participating in training may have special needs. Where these needs are identified through the enrolment process the trainer will explore the options available to them to support the learner through the training program. Candidates with special needs may include those with language, literacy and/or numeracy problems, disabilities, and anxious or inexperienced candidates. Support services Assistance is available at any time by jim@allenstraining.com.au You can phone the office on during office hours to discuss the levels of assistance available. Client Supports services are also listed in the Student Agreement. Reasonable adjustment Reasonable adjustment means adjustments that can be made to the way in which evidence of candidate performance can be collected. Whilst reasonable adjustments can be made in terms of the way in which evidence of performance is gathered, the evidence criteria for making competent/not yet competent decisions (and/or awarding grades) should not be altered in any way. That is, the standards expected should be the same irrespective of the group and/or individual being assessed; otherwise comparability of standards will be compromised. 2 As an example, If a person with a disability meets essential entry requirements, the RTO must make changes or "reasonable adjustments" necessary for that person to perform their course-work. In most situations, the student with a disability will be able to tell the RTO what he or she needs to be able to study. If necessary, the RTO should also seek advice from disability areas within government departments or organisations that represent or provide services to people with a disability. Adjustments may include: Modifying educational premises. For example, making ramps, modifying toilets and ensuring that classes are in rooms accessible to the person with a disability. Modifying or providing equipment. For example, lowering lab benches, enlarging computer screens, providing specific computer software or an audio loop system. Changing assessment procedures. For example, allowing for alternative examination methods 2 Standards for NVR Registered Training Organisations th Feb 2013 Allens Training Pty Ltd Page 6 of 10

7 such as oral exams, or allowing additional time for someone else to write an exam for a person with a disability. Changing course delivery. For example, providing study notes or research materials in different formats or providing a sign language interpreter for a deaf person. Infrastructure requirements All staff involved in the delivery and assessment of this unit, have direct access to the current version of the relevant training package, including the appropriate units of competency, assessment guidelines and qualification structure. See internal Intranet access. All staff involved in delivering the program have access to trainer, assessor and candidate support materials relevant to their areas of delivery and assessment. The RTO has access to staff and training/assessment resources to meet the requirements of candidates with special needs and has an assessment process that is capable of supporting reasonable adjustment procedures. All participants will have a learning resource supplied to them. Fully equipped training room (should include but not be limited to: whiteboard, computer for power point presentations, VCR/DVD player) must be available for each course. We have reviewed the equipment required to conduct this course. Resources for the delivery and assessment of this unit must include: Resources required by the trainer to conduct this training Infection control equipment such as gloves Oxygen equipment including airway management equipment Automated external defibrillation equipment (AED) Traction and other types of splinting Relevant objects for lifting e.g. spine boards, cervical collars Suitable standard operating procedures and protocols Patient care records Manikins for insertion of oral airways, plus oral airways in various sizes Communication equipment Soap, disinfectant Plastic aprons Gowns, Gloves Diagrams of the human body Asthma medications such as salbutamol or ventolin inhaler Asthma equipment such as puffer/spacer/nebuliser masks Epi Pen and/or Ana Pens trainers Eye protection Bottle of anginine tablets (use tic tacs or similar as placebo) Assessments methods explained Written paper for every unit short answer/multiple choice questions. The pass mark is 75%. Group activities and questioning Practical demonstrations/skills assessments. For some units there are video practical assessments that are required. Based on a combination of the written paper, group activities and practical demonstrations/skills assessments, your Trainer/assessor will determine whether you have acquired the competencies required for each unit. Progressive written & practical assessment tasks that include: Observation of performance Written tasks (Each unit has a written assessment that is to be completed at the end of the unit) Interviewing and questioning Formal appraisal systems Staff/client feedback Portfolio/CV Supporting statement of supervisor(s) Authenticated evidence of relevant work experience and/or formal/informal learning Case studies and scenarios as a basis for discussion of issues and strategies to contribute to 21 th Feb 2013 Allens Training Pty Ltd Page 7 of 10

8 best practice in the work environment. STUDENT INFORMATION Trainers will refer to the competency skills checklist that is located on our web site and you must use these as they have been made available to students as a part of pre course study. For detailed information on assessment methods please refer to the Student Agreement What documents does the student send back to Allens Training and by what method? Enrolment and assessment paper for each unit. Can be submitted by either: Registered post with Australia Post to PO Box 1265 Goulburn NSW 2580 or Fax to Allens Training and keep the originals as a copy or Scan and send by to courses@allenstraining.com.au and keep the originals as a copy Summative assessment A summative assessment occurs at the end of the training and assesses a whole of course approach a measure of accountability or what has been learnt after the learning process has taken place e.g. formal test or final practical assessment. Formative assessment Formative assessments occurs during the course when content is being taught and learned and should continue throughout the period of learning and is not meant to assign competency. Competency Evidence Evidence gathering techniques Evidence required to demonstrate competency in this unit - This unit is most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions. The letters on the chart refer to the documented evidence gathering techniques used. Program area A B C D E F G H Communication units Clinical care units WHS units Legal unit Transport Diversity Welfare Key: A Demonstration C Interview E Role play G Written test B Oral questioning D Group scenario F Case study H Pre course work book Assessing the evidence Assess the evidence gathered against the unit of competency being assessed. Ensure you have the following completed for each learner: Written Assessment (records the evidence gathered) Student Enrolment and Assessment Record (records the final assessment result) Employability Skills This section contains the Employability Skills Summary for this qualification. Communication: Listening to and understanding work instructions, directions and feedback Speaking clearly/directly to relay information Reading and interpreting workplace related documentation, such as safety requirements and work instructions Writing to address audience needs, such as work notes and reports Interpreting the needs of internal/ external customers from clear information Applying numeracy skills to workplace requirements involving measuring and counting Establishing and using networks Sharing information (e.g. with other staff and clients) Negotiating responsively (e.g. re own work role and/or conditions, possibly with clients) Persuading effectively (i.e. within scope of own work role) Being appropriately assertive (e.g. in relation to safe or ethical work practices & own work role) 21 th Feb 2013 Allens Training Pty Ltd Page 8 of 10

9 Empathising (e.g. in relation to others). Teamwork: Working as an individual and a team member Working with diverse individuals and groups Applying knowledge of own role as part of a team Applying teamwork skills to a range of situations Identifying and utilising the strengths of other team members Giving feedback, coaching and mentoring. Problem Solving: Developing practical and creative solutions to workplace problems (i.e. within scope of own role) Showing independence and initiative in identifying problems (i.e. within scope of own role) Solving problems individually or in teams (i.e. within scope of own role) Applying a range of strategies in problem solving Using numeracy skills to solve problems (e.g. time management, stock rotation, shift handover) Testing assumptions and taking context into account (i.e. with an awareness of assumptions made and work context) Listening to and resolving concerns in relation to workplace issues Resolving customer concerns relative to workplace responsibilities (i.e. if role has direct customer contact). Initiative and Enterprise: Adapting to new situations (i.e. within scope of own role) Being creative in response to workplace challenges (i.e. within relevant guidelines and protocols) Identifying opportunities that might not be obvious to others (i.e. within a team or supervised work context) Generating a range of options in response to workplace matters Translating ideas into action (i.e. within own work role) Developing innovative solutions (i.e. within a team or supervised work context and within established guidelines). Planning and Organising: Collecting, analysing and organising information (i.e. within scope of own role) Using organisation systems for planning and organising (i.e. if applicable to own role) Being appropriately resourceful (i.e. within scope of own role) Taking initiative and making decisions within workplace role (i.e. within authorised limits) Participating in continuous improvement and planning processes (i.e. within scope of own role) Working within clear work goals and deliverables Determining or applying required resources (i.e. within scope of own role) Allocating people and other resources to tasks and workplace requirements (i.e. within scope of own role) Managing time and priorities (i.e. in relation to tasks required for own role) Adapting resource allocations to cope with contingencies (i.e. if relevant to own role). Self-management: Being self-motivated (i.e. in relation to requirements of own work role) 21 th Feb 2013 Allens Training Pty Ltd Page 9 of 10

10 Articulating own ideas (i.e. within a team or supervised work context) Balancing own ideas and values with workplace values and requirements Monitoring and evaluating own performance (i.e. within a team or supervised work context) Taking responsibility at the appropriate level. Learning: Being open to learning new ideas and techniques Learning in a range of settings including informal learning Participating in ongoing learning Learning in order to accommodate change Learning new skills and techniques Taking responsibility for own learning (i.e. within scope of own work role) Contributing to the learning of others (e.g. by sharing information) Applying a range of learning approaches (i.e. as provided) Participating in developing own learning plans (e.g. as part of performance management). Technology: Using technology and related workplace equipment (i.e. if within scope of own role) Using basic technology skills to organise data Adapting to new technology skill requirements (i.e. within scope of own role) Applying WHS knowledge when using technology Applying technology as a management tool. 21 th Feb 2013 Allens Training Pty Ltd Page 10 of 10