Developing high performing teams

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Alexina Richard
6 years ago
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2 Session overview How is high performing development relevant for us today? What are the benefits of using psychometrics in team development? Where has the MBTI added value to a team development programme?

4 What we hear... Greater pressure on individuals and teams to succeed in shorter time frames Requirement for greater team agility Teams form and break up with more regularity Managers are required to achieve more with reduced resources Teams working patterns are changing

5 Our approach

7 Developing awareness A group of individuals can only grasp the possibility of becoming a team as they become aware of each other Syer & Connolly (1996)

8 Benefits of using psychometrics in team development Encourages understanding of difference Increased awareness of strengths and development areas across a team Provides a safe and neutral way in which to explore challenges Acts as a framework to start conversations about working together more effectively Gets to the heart of the issue quickly

9 Benefits of using psychometrics in team development Encourages understanding of difference Increased awareness of strengths and development areas across a team Provides a safe and neutral way in which to explore challenges Acts as a framework to start conversations about working together more effectively Gets to the heart of the issue quickly

10 Benefits of using psychometrics in team development

12 Introducing the MBTI

13 The 16 MBTI types

Creating high performance in Cap Gemini Looking to improve the performance of the senior leadership team Key team development objectives: Enhance trust and communication Improve

14 Creating high performance in Cap Gemini Looking to improve the performance of the senior leadership team Key team development objectives: Enhance trust and communication Improve understanding of differences Constructively harness competitive tension Why did we use the MBTI? Desire to create lasting change World-class psychometric Already part of language in business

15 Team development solution Attendance at a senior leadership team meeting Individual interviews with all team members Design and delivery of team development event Review and evaluation Follow on event six months later

16 Business impact People still talk about the lessons that came from it. The awareness it has given us as a group of the motivators and drivers of people in the team has really helped our ongoing discussions. Head of HR Cap Gemini Increased collaboration between team members Utilising individual differences constructively to deliver better business results More trusting and open culture allowing them to engage in succession planning

Developing high performing teams & MBTI Impact of today s climate Pressure to succeed in changing environment Agility, flexibility, resourcefulness required Manager/leader s role Benefits of

18 Developing high performing teams & MBTI Impact of today s climate Pressure to succeed in changing environment Agility, flexibility, resourcefulness required Manager/leader s role Benefits of psychometrics in team development Understanding of strengths and development areas Safe and neutral language to explore difference Gets to heart of issue quickly Using MBTI to develop high performing teams Enhance trust and communication Constructive exploration of challenge and conflict Use individual differences to deliver better business results

TKI European Data Supplement 2015

TKI European Data Supplement 2015 John Hackston and Tatiana Gulko The Thomas Kilmann Conflict Mode Instrument (TKI) was developed to help people deal more effectively with conflict situations. The TKI