Role Profile L4 HR BUSINESS PARTNER INTERIM SSC

Transcription

1 Role Profile L4 HR BUSINESS PARTNER INTERIM SSC

2 COMPANY OVERVIEW Informa is a leading business intelligence, academic publishing, knowledge and events business. We serve commercial, professional and academic communities by helping them connect and learn, and by creating and providing access to content and intelligence that helps people and businesses work smarter and make better decisions faster. The Academic Publishing Division produces specialist upper level books and journals in Humanities & Social Sciences, and Science, Technology & Medicine. It operates as Taylor & Francis, with other imprints including Routledge, CRC Press, Garland Science and Cogent OA, and is recognised as one of the world s leading educational publishers. The Division publishes more than 2,400 journals and over 5,000 new books each year. The Business Intelligence Division provides specialist data-driven intelligence and insight to professionals in niche communities around the world, enabling them to make decisions better and quicker. It has over 100 digital subscription products including Lloyd s List, Citeline, Scrip and Ovum and caters to five vertical markets: Agribusiness, Finance, Maritime, Pharma and Telecoms, Media & Technology. The Global Exhibitions Division connects groups seeking to develop commercial relationships and expand their business. It organises around 170 transaction-oriented Exhibitions each year, including Arab Health, World of Concrete and Vitafoods Europe, that enable specialist communities to meet face to face and conduct business. Global Exhibitions is a global business, running events in all major regions, with a growing presence in the world s largest Exhibitions market, the US. The Knowledge & Networking Division creates and connects communities based on the sharing of insights and learning. Its face-to face and online conferences, events and training programmes, and its digital services, help professionals build their knowledge and network with peers. The Division focuses on communities in three major vertical markets: Global Finance, Life Sciences and Telecoms, Media & Technology. It operates from three hubs: the UK, US and Dubai. Global Support is Informa s fifth Division. It is the team behind the teams, comprising a central group of experts from different specialist functions that provide business services to the Group s four Operating Division and to Informa Group. Global Support comprises functions including Group Finance, Tax & Treasury, Talent and Technology, Strategy and Business Planning. Legal, Communications, Intellectual Property and Shared Services. The three largest locations for Global Support are the UK, the US and Singapore. Informa is a FTSE 100 company with offices in more than 20 countries and 6,500 colleagues around the world. Role Profile Informa PLC 2

3 GUIDING PRINCIPLES Our guiding principles represent a clear statement of what we believe in, they define our goals and provide a focus for all our activities. These principles individually may not be unique but together help to define us and help make our company easier to understand, which makes us easier to trust and consequently easier to do business with. Companies with a clear view of what they stand for have a powerful sense of purpose that helps them to perform better and last longer. These principles also help define our ethical viewpoint, which is important as a company is influenced by what it believes in. Employees are drawn to companies that share their ethos; customers and partners want to do business with people that work to similar standards and ideals. Individual businesses within Informa may have their own values, which focus on particular aspects or traits, but overall they support and contribute to the Informa Guiding Principles. They are the same throughout the world, reflecting the way we operate. They are flexible enough to adapt to different cultures whilst giving us a common, consistent approach. Commercially focused - Informa is a business and as a business we have an obligation to all our stakeholders to be as profitable as we can. We achieve this by understanding our customer s needs, evaluating our offer and identifying potential new revenue streams. This ensures our products and services deliver real value to individuals and their organisations. Acting with responsibility - We aim to be honest and fair in all we do. We treat people with respect regardless of their background, lifestyle or position. Our commitment to Corporate Responsibility reflects our recognition that our customers, people, shareholders and communities increasingly favour companies that work in a responsible and sustainable way. Excellence in all we do - We put quality first, constantly looking for better and more innovative ways to create, produce and deliver our product and services. We keep our customer in mind at all times and always try to meet and exceed their expectations by delivering the best possible results. Freedom to succeed - We give our people the space and support they need to perform their roles to the best of their ability, we encourage them to make their own decisions and be responsible for the outcomes and not be hampered by bureaucracy or consensus decision making. Role Profile Informa PLC 3

4 ROLE SUMMARY HR BUSINESS PARTNER The Global Support HR function is made up of two distinct areas, HR Strategy Partnership and HR Service Delivery. This role sits within the HR Strategy Partnership area, which is responsible for HR activity including talent & succession planning, reward & recognition, learning & development and employee relations for the 700 colleagues of the Global Support division. and policy to all colleagues and managers within their business unit and handle advanced ER issues. This position supports managers within the assigned business unit in areas such as succession planning, workforce planning, reward and recognition, talent management and implementing HR initiatives into your own area. The Global Support division is made up of the Executive Management Team, Board of Directors and specialist Group functions including Finance, Group Legal, Strategy & Business Planning, Communications and Branding. The division also includes the Global Business Services (GBS) function comprising of Technology, HR and the Global Shared Service Centres. There are three Shared Service Centres; Americas, Europe & Asia with 2 smaller hubs in Brazil and China. The purpose of the HR Business Partner will be to work closely with business leaders embedded in substantial and complex business units, influencing and steering strategy and strategy implementation. They will need indepth knowledge of their assigned unit s business model and will be expected to be proactive and challenging with their support. The HR Business Partner will also need to be able to offer advice and guidance on HR best practice The role will report to and support the Transformation Lead who manages the Global Business Partnering function and the role will also be significantly involved with Global Support projects that impact and add value to both the HR community and employees within the Global Support division. You must ensure that all company policies are adhered to. You must also ensure that duties are carried out within set time limits whilst providing an excellent level of service to all Informa customers and colleagues. Informa takes the security and privacy of company, colleague and customer data seriously and you are responsible for working securely and supporting this within your duties KEY RESPONSIBILITIES The HR Business Partner is expected to assume the following key responsibilities plus any other reasonable duties as required: Build a strategic partnership and relationship with the management team to implement people initiatives into your own area including; employee engagement, organisational design, change management, target operating model realisation Create a strong and effective relationship with the HR Business Partner for Global Business Services, Finance and ensure all colleagues receive consistent HR initiatives globally. Support, coach and mentor the other members of the Strategy Partnership team promoting development success within the team. Facilitate management decisions to bring best solutions for employees and business alike To develop and maintain strong working relationships within the Global Support HR team to ensure a collaborative joined up approach within Global Support HR Role Profile Informa PLC 4

5 Proactively build a network with colleagues in the wider HR community to work on business and HR projects To provide HR support to the Group functions across Global Support to meet needs of the assigned business unit Take ownership of HR ER processes to ensure they are operating in line with local legislation and updated consistently across the division and support within the GBS Finance arena where appropriate. Work with the GS Training Manager to ensure the training needs of your area are clearly defined and supported Facilitates and supports the succession plans for key talents and key job positions within area of responsibility Ensuring that people management practices are driven by assigned business unit s requirements Advising and making recommendations on the people implications of organisational change Support the Global Support Senior Management in the implementation of GS wide HR strategies and consistent HR processes and ways of working across the functions Is the expert in offering HR advice and guidance to line managers and staff in areas including discipline, grievance, performance management, absence, performance reviews and remuneration. Understanding the HR metrics for your assigned business area, including Headcount, Absence, Performance Review PEOPLE MANAGEMENT RESPONSIBILITIES Motivate and lead your assigned business unit to follow company strategy and operating models Ensure two-way communication structures are in place between HR and the assigned business unit Ensure that recruitment needs are identified and work within the guidelines of the operating model when necessary General duty of care to colleagues Work collaboratively across teams/businesses Act as a role model to others SKILLS & ABILITIES Ability to act with integrity, tact and diplomacy with sensitive and confidential information and handle it in a secure and safe manner at all times Motivates, inspires and acts as a leader amongst your department and your peers Excellent, proactive communication skills Wide variety of communication styles and the ability to understand your audience and tailor your style accordingly A continuous improvement mindset with focus on the betterment of both your department and global support Understands the impact of change both locally and in the global environment. Looks to find the root cause of issues and knowledge of when quick wins or long term solutions are appropriate Uses measurements and data alongside intuition when problem solving Influential and able to communicate rationale behind thought processes Self-motivated, driven and open to new challenges Ability to remain calm and focused whilst under pressure Immersive and impactful presentation skills Role Profile Informa PLC 5

6 Demonstrable success in balancing the needs of the business with required quality of service Significant managerial background including a track record of managing teams in a HR environment preferable KNOWLEDGE & QUALIFICATIONS Extensive HR generalist experience in a fast moving, dynamic environment In-depth knowledge of local employment law and HR practices Experience of coaching senior leaders and advising Managers on complex ER issues Strong user skills of HR systems including SAP HR and Microsoft office programs A track record of continuous professional and management development Knowledge of lean, Six Sigma or other continuous improvement methodologies preferred Professional CIPD HR qualification 10+ years experience in a HR environment with minimum of 3 years post CIPD qualification BEHAVIORAL COMPETENCIES Relationship Development Collaboration Communication Leadership Learning Performance Management Continuous Improvement FURTHER INFORMATION Informa About Us Role Profile Informa PLC 6