Working Towards Recovery: Lessons on employment supports from CMHA Ottawa

Transcription

1 Before we begin: Audio is provided in broadcast mode through your computer speakers. If you experience technical difficulties, contact Adobe Connect at Please respond to the poll in the top right hand corner of your screen to indicate the number of attendees from your organization (in addition to you) participating in this webinar.

2 Working Towards Recovery: Lessons on employment supports from CMHA Ottawa Webinar hosted by MHCC s Workplace and Recovery Teams August 30, 12:00 pm ET

3 Introductions Canadian Mental Health Association, Ottawa Jason Platts, Program Manager Ken Wright, Employment Case Manager Charlene Moysey, Employment Case Manager Louise Levasseur, Client AJ Hawke, Client Stephanie Atkinson-Clark, Client

4 Housekeeping Notes The Audio is provided in broadcast mode through your computer speakers. This webinar is being recorded. Ask questions to the presenters using the Q&A pod The slides are available in the File pod on the right side. Click on the file and click Download Files. If you experience technical difficulties, contact Adobe Connect at

5 Mental Health Commission of Canada

6 Recovery Initiative SHIFT. INSPIRE. MOBILIZE.

7 The Aspiring Workforce: Employment and Income for People with Lived Experience There is overwhelming evidence that most people with serious mental health problems have skills and expertise to offer to the labour market - they can work, and want to work.

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9 At Work Works Employment supports for persons with severe mental illness

10 Canadian Mental Health Association, Ottawa Our Vision We envision a community which values everyone s human dignity and mental health. Our Mission Our mission is to offer opportunity and support for individuals with serious mental health issues and complex needs from the diverse communities and populations of the City of Ottawa so that they may achieve meaning and success and improve their level of functioning in the environment of their choice.

11 Client Flow & Service Delivery Our Target Population individuals living with severe and persistent mental illness homeless or at risk of homelessness may have a concurrent disorder (mental health diagnosis and problematic substance use) may be in conflict with the criminal justice system

12 Client Flow & Service Delivery

13 At Work Program About Us Funded by Service Canada Connects motivated and qualified job-seekers to employers in the Ottawa area We follow a strength-based approach, while supporting diversity and equity in the workplace

14 Supported Employment We use the supported employment model to assist job seekers with their employment goals Competitive employment in the community Employees are paid at least at minimum wage or more Job seekers are integrated within general work environments that include non-disabled employees Our service provides ongoing support to job seekers for as long as they need We work with people living with severe mental illness and complex needs

15 IPS Principles We follow the Individual Placement & Support (IPS) model Evidence-based approach that supports individuals with mental illness to find and keep jobs Jobs are competitive and are found in the labour market Jobs found relate to the candidate's choice of the type of job they want Candidates are trained on the job Zero exclusion criteria No pre-employment/vocational programming

16 Incentives we offer Prescreened Applicants Training/Wage Subsidy Retention Services Recognition on Social Media

17 Job Development Build employer relationships (networking, cold calling) Learn about the employer s business Needs analysis of the employer Provide information on accommodation in the workplace Follow along supports to the employer and employee after job start date Job matching Conflict resolution Workplace job coaching and training

18 Job Search and Retention Rapid job search Outreach to employers with the job candidate Resume and cover letter development Time job training (Smart Serve, WHIMIS) that are needed for the job Wrap-around service and integration within mental health services teams Job coaching and conflict resolution Marketing job seekers to prospective employers Online job application assistance Career profile

19 Stories from our job seekers

20 Stories from our job seekers Louise Levasseur Is married and has four adult children. Was a florist for 10 years along with being employed at other places since the age of 19 years old. Recovery for me is having a routine that can be adjusted depending on my mental health issues. A big part of this has to do with relationships in the workplace and how healthy and stable they are.

21 Stories from our job seekers AJ Hawke Hi, my name is A.J. Hawke, I'm 19 years old. I started the program at the CMHA this time last year and after about a month, I told my case worker I was looking for employment. My case worker set me up with Christine and she helped me with everything from writing a resume to driving me to and from interviews. Within 2 weeks of meeting her I had a job and have been working there since. This job has helped me get out of the house, helped me get some exercise, and allowed me to socialize again. Before I met Christine I was pretty much a total shut-in, and I know I wouldn't have been able to get a job without her or the program's help. Having a job has had a positive impact on both my mental and physical health.

22 Stories from our job seekers Stephanie Atkinson-Clark Stephanie enjoys playing video games and watching movies as well as spending time with family and friends. Stephanie began working with CMHA employment team when it was first developed. Stephanie has recently obtained competitive employment in a grocery store.

23 Resources MHCC The Aspiring Workforce: Employment and Income for People with Serious Mental Illness EN FR Strengthening the Case for Investing in Canada s Mental Health System EN FR Guidelines for Recovery-Oriented Practice EN FR Recovery Inventory EN FR Recovery Declaration EN FR CMHA At Work/Au Travail Program EN CMHA Ottawa Programs and Services EN

24 Questions?

25 How did we do? You will receive an shortly with a satisfaction survey.

26 Thank you! #mhcchopelives Ken Wright, MSW, Employment Case Manager Charlene Moysey, MSW, Employment Case Manager Jason Platts, MA, Program Manager MHCC