Citi Leadership Development
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1 Citi Leadership Development Citi Leadership and Executive Development June 2011
2 Citi Leadership Pipeline What is the Leadership Pipeline? The Pipeline is a developmental framework that illustrates the significant roles and paths available to leaders CEF BLP At an organizational level, the Pipeline provides a strategic and systemic approach to the development of leaders LC2 LC3 At an individual level, a conceptual "roadmap" for development that employees choosing a managerial track can use to manage their careers LC1 MC For people managers, the Pipeline provides a tool to help frame discussions around career development and work assignments (*There are additional levels/turns in the Executive Leader space not represented in this diagram) 2
3 Citi Leadership Pipeline What is the Purpose of the Pipeline? To reflect Citi business strategy Address evolving leadership challenges Create a Citi leadership culture Facilitate mobility CEF BLP To focus on capabilities necessary for today and for the future Identify skills, behaviors, and knowledge necessary for future performance Highlight the most critical elements for effective performance To set standards Build core skills and experiences Articulate expectations at different levels Create a progression of leadership development activity Give employees a roadmap for career management LC3 LC2 LC1 (*There are additional levels/turns in the Executive Leader space not represented in this diagram) MC 3
4 Leadership Pipeline Profiles Leadership profiles corresponding for each level of the 4 Leadership /Management Levels at Citi Each profile highlights the skills, behaviors and values that an effective leader at that level would demonstrate Flagged are Time priorities and pitfalls common to managers/leaders at a given level Development is cumulative. Successful mastery of skills and behaviors from previous levels is assumed as you progress up the pipeline. (*There are additional levels/turns in the Executive Leader space not represented in this diagram) 4
5 Leadership Pipeline Profiles Important passages occur from one leadership level to another. Each passage requires new skills, values and time priorities The turns - unique windows of opportunity for development This model focuses exclusively on managerial transitions. However there are individual contributors throughout the company at varying levels of seniority. (*There are additional levels/turns in the Executive Leader space not represented in this diagram) 5
6 Example: Key Functions, Priorities and Pitfalls Key Descriptor for Manger of Self: Manages performance of self; Provides exceptional service to clients Key Descriptor for Executive Leader: Manages the performance of organizations; Sets organizational strategy Priorities/Time Allocated To: Different for the different levels Pitfalls/Behaviors to Avoid: 6
7 Example: Leader Core Qualities/Characteristics 7
8 Available Classroom Training Courses Individual Leadership Managing at Citi Leading at Citi 1 Leading at Citi 2 Leading at Citi 3 Business Leadership Programme Chief Executives Forum Women's Leadership Development Coaching Development Conversations 8
9 Various Online Resources & Guides Number of online resources and guides. Opportunities for self-paced, online learning (as an alternative to classroom courses) Help for managers/leaders to develop skills related to coaching, team management, change management and building relationships Access to books, articles, websites, online courses and other resources to support leadership development. Local Initiatives Mentoring Programs Coaching Programs Local Leadership Development programs 9
10 QUESTIONS 10
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