Leadership Development. David Yebra Sam Houston State University Leadership Academy

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2 Leadership Development David Yebra Sam Houston State University Leadership Academy

3 Some Book Recommendations The Leadership Challenge by James Kouzes and Barry Posner True North by Bill George The Ideal Team Player by Patrick Lencioni Getting to Yes by Roger Fisher and William Ury Harvard Business Review s 10 Must Reads On Leadership Start with Why by Simon Sinek The Five Dysfunctions of a Team by Patrick Lencioni

4 Outcomes Provide you with one take-away for your personal leader development Inspire you to implement your own leader development program Provide you with leader development ideas for your future emergency preparedness exercises

5 Our Environment

6 What does it take? Deal with difficult people in difficult situations Get to an agreement based on varying needs Handle complex situations in a dynamic operational environment Adapt to rapidly changing situations Ability to relate to multiple perspectives Awareness of your strengths and weaknesses Assembling the right team Ability to influence others without position authority

7 Multiple Perspectives The leadership experience which most took me out of my comfort zone, and therefore had the greatest impact, was dealing with the city emergency in the situation room. Giving instructions and listening to all of those people at once, while remaining calm and continuing to monitor the situation, was more than I bargained for that day! It really tested my leadership skills, and my ability to both listen for the most important information and communicate in an effective manner with all parties involved.

8 Influence Each session opened my eyes to nontraditional and traditional ways of making critical decisions. Actually going through the experiences and getting involved was very influential. Each session actually made me see and feel things as though I was going through the experience in real time. Getting into character and having past participants and leaders in the community get involved was extraordinary. Leaving each experience left me charged and motivated to return to work and come up with fresh ideas to improve the work culture, improve productivity, and be a change agent.

9 Dealing with Difficult People As a leader, it takes fine tuning your leadership skills by experience and learning from other leaders...to all be involved in the Leadership Academy was a major influence in building/developing my leadership skills and was phenomenal.

10 Can we develop the competencies we are looking for? (Yes)

11 Can we develop competencies?

12 Chuck, it s like this!!

13 What it Might Look Like

14 Situation Update (23 FEB 17) EXERCISE EXERCISE - EXERCISE

15 Exercise Objectives Rapidly communicate the situation to the University and the surrounding community, and provide timely updates to the media Execute an integrated response to the emergency situation with timely updates, staff input, and information sharing Seamlessly incorporate County and City expertise and resources to enhance the University response

16 Development Plan Objective Rapidly Communicate Barriers to Effectiveness Multiple Perspectives Development Strategy and Exercise Build the Team Integrated Response Difficult People Handling difficult conversations Seamlessly Incorporate Cultural Differences Leadership in Crisis

17 Build the Team Desired Outcome: take calibrated risks by receiving input, analyzing the situation, and taking action Model an innovative attitude while leading the team from the center and taking the appropriate level of calibrated risks Take Confident Risks Execute the Plan Building the Team Analyze and Take Action The ropes course is a very positive experience. It is good to help bond the class, learn to communicate, and to overcome fears..experience that I have applied to my leadership setting. The understanding of having a solid foundation of staff will help you be a successful leader. Having your employees wanting to work for you will definitely help run a successful agency or business.

18 Our experience today was outstanding and should certainly remain. Our two prior meetings set the stage for each of us to remove our blinders and embrace the gravity of each situation. It was a great strategy to use capable people to role play and evaluate. The feedback was honest and very useful. Hearing Dr. Stacey Edmonson's perspective brought it all together by reinforcing what we experienced. Handle Difficult Conversations Desired Outcome: utilize conflict resolution techniques. Be fair in tough situations. There will always be bad situations that will require tough decisions that are in the best interest of the organization Employee does not value award Employee deflects criticism Employee on path to being fired Debrief scenarios Senior Mentor Leadership One on One challenge

19 Leadership In Crisis Assessment Desired Outcome: assess the situation and decide on course of action and plan to implement How: intense decision making exercise. Involve senior mentors as role players and to provide insight and experience Decision Briefing and Analysis Critical Incident Response Facing the Media Communicate the Decision Applying the Pressure teaching us to look at all aspects of an emergency, how communication plays such a large role in keeping the public calm, and how elements drive the decisions made. I experienced the most growth in our Critical Incident exercise. That event took me outside my comfort zone and allowed me the opportunity to work an incident through a different capacity

20 Perspective I ve got it Big Daddy! I m not leaving until you leave.

21 Thank You

22 Some Book Recommendations The Leadership Challenge by James Kouzes and Barry Posner True North by Bill George The Ideal Team Player by Patrick Lencioni Getting to Yes by Roger Fisher and William Ury Harvard Business Review s 10 Must Reads On Leadership Start with Why by Simon Sinek The Five Dysfunctions of a Team by Patrick Lencioni