INNOVATIONS IN COMPETENCY-BASED EDUCATION. Director of Competency- Based Education Services

Transcription

1 INNOVATIONS IN COMPETENCY-BASED EDUCATION Dr. Larry Banks Director of Competency- Based Education Services Wonderlic, Inc Charlie Wonderlic CEO Wonderlic, Inc.

2 COMPETENCY-BASED EDUCATION (CBE) CBE is emerging as a strategic approach to address challenges of higher education CBE is particularly well-suited for career education If competencies are designed to align with employer job readiness expectations Currently there are about 20 institutions with Department of Education approval, but about 350 institutions seeking to implement Biggest regulatory barrier is how to decouple seat time from awarding credit Some institutions are developing CBE in phases to take advantage of benefits while regulations are normalized

3 BENEFITS OF CBE Enrollment Competitive Advantage Student Success & Loan Repayment Student Retention & Completion Rates Employability & Job Placement

4 DAYMAR S PHASED APPROACH TO CBE Phase I: Competency-Based Learning (CBL) Mentor for student success, strengthen curricula, utilize independent assessment, personalization of learning BUT credit is awarded on the basis of seat time Phase II: CBE - Approval from Accreditor and Department of Education decouple learning from seat time and credentialing what students know and can demonstrate no matter where the learning occurred

5 PHASE I: STEP-BY-STEP GUIDE TO CBL IMPLEMENTATION Select Program Blueprint Competencies Select Course- Level Pilot Train Faculty Assess Students Mentor & Evaluate Outcomes Implement Complete Program Mentor Students & Faculty for Success Continuous Improvement & Quality Assurance

6 SELECT PROGRAM Activities Select the program that will benefit most from CBL Develop project implementation plan for selected program Form academic committee Daymar Successfully implemented the following 4 programs in the past year: Medical Assisting Medical Billing and Coding Criminal Justice Business Administration

7 BLUEPRINT COMPETENCIES Activities Ensure that the program curriculum aligns with employer needs (outcomes that matter) Identify relevant competencies Employer-vetted Statements of doing and applied learning - NOT learning objectives Competency example from Medical Assisting program: Demonstrate taking temperature, pulse, respiration, and blood pressure. Daymar Compared objectives to Wonderlic s employer-vetted competency database & value weightings Discovered that MA courses were missing about 25% of competencies that were important to employers

8 SAMPLE SUBJECT MATTER EXPERT (SME) CRIMINAL JUSTICE Original Competency SME Comments Final Competencies 1. Describe a Professional Certified Investigator (PCI) 2. Define the circumstances in which a lie detector can be used. 3. Describe how to investigate harassment 4. Demonstrate chainof-custody in gathering evidence 5. Describe the difference between an interview and an interrogation 6. Describe the characteristics of a well-written report Overall, the content in this segment looks good. One thing we might want to add - there are many different types of reports used in the Private Security and Law Enforcement Sector. Should add: Explain the various reports used in the Private security Industry before Describe the characteristics of a wellwritten report. Also, the topic is investigating, reporting, and testifying, but there isn t content for testifying. 1. Describe a Professional Certified Investigator (PCI) 2. Define the circumstances in which a lie detector can be used. 3. Describe how to investigate harassment 4. Demonstrate chain-of-custody in gathering evidence 5. Describe the difference between an interview and an interrogation 6. Describe the characteristics of a well-written report 7. Define the terms related to testifying in court, including: interrogation, deposition, impeaching the witness, bench trial, direct examination, cross-examination, the well 8. Identify inadmissible statements; opinion, hearsay, privileged communication, statements about character and reputation, past criminal record 9. Identify characteristics for effective testimony 10. Identify techniques used in cross examination to discredit a witness

9 PILOT THE FIRST COURSE Activities Select course for CBL pilot Academic committee develops learning objectives that align with competencies Academic committee adapts course syllabus Academic committee identifies learning resources that align with competencies Medical Terminology 50 students 3 campuses Daymar

10 TRAIN FACULTY Activities Train faculty to: Deliver instruction within the CBL model Mentor students Develop infrastructure for accreditation requirements Daymar Provided professional development workshops Involved accreditors early

11 ASSESS STUDENTS FOR MASTERY OF COMPETENCIES Activities Develop internally or acquire from third party Must be valid, relevant and reliable May include examinations, projects, presentations, portfolios, etc. Daymar Partnered with Wonderlic Empirically demonstrated validity and reliability Delivered employer-weighted results

12 SAMPLE COMPETENCY ASSESSMENT QUESTION MEDICAL ASSISTING Competency measured: Demonstrate taking temperature, pulse, respiration, and blood pressure.

13 SAMPLE EMPLOYER-WEIGHTED SCORING MEDICAL BILLING & CODING

14 TEST PERFORMANCE

15 EVALUATE STUDENT OUTCOMES Activities Train faculty, mentors and advisors to use individual student results to remediate as necessary Identify learning gaps and determine how to close the gaps Link assessment results to learning resources Adjust program as necessary, determine to proceed with full program deployment or seek alternatives to CBL Satisfy CBL accreditation requirements to measure, collect and demonstrate student outcomes Medical Terminology - Competencies and Average Score by Enabling Objective Competency: Basic Terminology Daymar Define homeostasis and its importance to the human body Describe body planes, cavities, regions, and directional terms Outline the levels of organization of the body, including the body systems N Average % % %

16 MENTOR & EVALUATE OUTCOMES Activities Create student-centered processes Develop tools to foster student motivation & confidence Validate skills that are most important to employers Daymar Utilized reports that indicate each individual s learning gaps Provided students with targeted online resources to enhance classroom learning Mentors provided students with targeted remediation

17 ASSESSMENT LINKED TO LEARNING Define and spell common terms related to the nervous system.

18 IMPLEMENT COMPLETE PROGRAM Activities Makes changes per course pilot findings Develop project plan and timeline Train enrollment and admissions staff Ensure that your program is designed to meet the requirements of CBL accreditation Daymar Started development in early 2013 Launched full implementation in January 2014 Maintains on-going faculty professional development

19 CONTINUOUS IMPROVEMENT & QUALITY ASSURANCE Activities Quality Improvement: Review data and use to improve program quality and consistency of instruction Identify learning and performance gaps to make changes to curriculum and instruction Demonstrate continuous improvement and outline effectiveness plans to satisfy accreditation requirements Daymar Holds quarterly meetings with faculty to evaluate aggregate assessment results Identifies competencies and outcomes that need improvement Mentors faculty and identifies dynamic learning resources to close learning gaps

20 TOP IMPLEMENTATION CHALLENGES Identifying, selecting and defining competencies Need for many Subject Matter Experts (SMEs) Creating relevant, accurate assessment for all competencies Gathering employer input regarding competencies that matter Common language employers can t easily interpret curricula Time consuming need to collect enough input to validate trends Obtaining instructor buy-in Instructors fear of punitive use of results Instructors confidence that curriculum aligns with direct assessment Determining scoring and how to transcript

21 PHASE II: MOVE FROM CBL TO COMPETENCY-BASED EDUCATION (CBE) Step 1: Determine how to manage time and credit/competencies Step 2: Apply to ACICS: CBE Program Accredited Step 3: Approval from Accreditor will allow application to the Department of Education

22 SUMMARY After just one year of CBL (Phase I) implementation Daymar achieved the following results: Enrollment improvement increased lead conversion Retention improvement - reduced monthly drop rate by an average of 2% Student performance improvement increased standardized test scores by 5% Improved employer satisfaction one local employer paid to send 60 Medical Assistants to Daymar

23 Q & A Dr. Larry Banks Director of Competency-Based Education Services Wonderlic, Inc larry.banks@wonderlic.com Charlie Wonderlic CEO Wonderlic, Inc charlie.wonderlic@wonderlic.com