HOW TO INSPIRE MILLENNIALS IN THE WORKPLACE PRESENTED BY ALAN RANDOLPH AND ASHLEY RANDOLPH

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1 HOW TO INSPIRE MILLENNIALS IN THE WORKPLACE PRESENTED BY ALAN RANDOLPH AND ASHLEY RANDOLPH

2 Tips for the Webinar Follow along on #TIwebinars US: ext 2 UK: ext 2

com Follow along on Twitter: @leaderchat

3 Training Industry Webinars Search Webinars or On Demand at TrainingIndustry.com Follow along on #TIwebinars US: ext 2 UK: ext 2

4 Today s Speakers Alan Randolph Senior Consulting Partner The Ken Blanchard Companies Ashley Randolph Independent Consultant

5 Agenda 1. The challenges facing organizations today 2. Millennials can make a huge, positive difference 3. Key attributes that define Millennials 4. Five things managers can do to inspire Millennials

Facts about Millennials Born 1981 to 1995 76 million strong Will comprise 46% of

7 Seen as challenging by many managers. They offer skillsets and mindsets that fit well with the challenges facing organizations today The Ken Blanchard Companies. All rights reserved. Do not duplicate.

8 Poll: Which of the following attributes are most typical of Millennials? a) Self-absorbed b) Want to be their own boss c) Trusting and optimistic d) Lazy and entitled

Key Attributes of Millennials Trusting, optimistic, and ambitious Tech savvy (it is

Key Attributes of Millennials Collaborative by nature Relaxed about authority (want

Key Attributes of Millennials Cause oriented (big-picture focus) Loyal and inclusive Socially

13 How We Learned These 5 Things We asked open-ended questions of millennial employees. Asked for 2 or 3 examples of how managers inspire them. Conducted content analysis to generate an 18-item survey.

14 More on the Research Process Used a survey to collect data from 640 Millennial employees. Five things that inspire Millennials stood out as most important. The 5 are not earth shattering we must understand the nuances. Taken together, they can make a real difference!

15 Poll: Which key trait of Millennials in your company can improve the bottom line? a) They can absorb large amounts of data b) They are digital natives c) They work well in teams d) All of the above

Trust and empower employees Five Key Things Managers Can Do to Inspire

17 Millennials solve problems in nontraditional ways Are inspired by managers who trust them with significant responsibilities Want to use their ideas and knowledge

18 Millennials need to feel trusted they want to contribute Without trust, Millennials will not feel empowered Managers who do not trust Millennials will lose them

19 Provide regular feedback to everyone both positive and constructive feedback Five Key Things Managers Can Do to Inspire Millennials 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

20 Millennials like positive feedback when it is deserved They also want constructive feedback to help continually improve There is a difference between criticism and constructive feedback

21 Millennials want feedback it shows respect for them as a person They want coaching that helps them grow and feel engaged Some managers may feel this is too time consuming and that Millennials are just needy

22 Make sure goals AND expectations are clearly stated, and then hold people accountable for achieving outcomes. Five Key Things Managers Can Do to Inspire Millennials 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

23 Millennials feel it is unfair not to define goals up front They want to be held accountable but with no surprises They can apply capabilities only with clear goals

24 Millennials want to feel work is meaningful in a larger world view They want to achieve their goals in their own way They want to be held accountable but get help as needed

Be open to hearing new ideas and input from employees Five Key Things Managers Can Do to

26 Listen to Millennials and they will be highly motivated Plus, you will hear some cutting-edge, innovative ideas Millennials are special and feel they have something to offer and they do

27 Millennials want to prove their worth in the workplace They do not want to have their ideas dismissed or ignored They want open flow of information so everyone contributes to a team effort

28 Do not micromanage. Make the vision and goals clear and allow employees flexibility in how to achieve the goals Five Key Things Managers Can Do to Inspire Millennials 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

29 Millennials really dislike being micromanaged who does? But Millennials lack workplace experience and need guidance Space for learning from trial and error

30 Millennials do not want to be part of a rigid hierarchy They want managers who show them how to get things done Help them learn, but give them space to do it their way

31 Quick Review The focus is not how to manage Millennials, but to inspire them The five things we suggest are not really earth shattering But there are nuances to remember Together they make a big difference in performance of Millennials

32 5 Key Things Managers Can Do to Inspire Millennials 1. Trust and empower 2. Provide regular feedback both positive and constructive 3. Set clear goals and hold people accountable 4. Be open to hearing new ideas 5. Do not micromanage allow flexibility in achieving goals

33 Poll: Millennials, GenXers, and Baby Boomers share which of the following? a) All want to be respected b) All want to be their own boss c) All want trustworthy bosses d) A and C

34 Similarities across Generations Everyone wants to be respected Leaders must be trustworthy Everyone wants to learn Everyone likes well-delivered feedback 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

35 Closing Thoughts Generational differences may be as much about stages of life as about different generations. The 5 things that inspire Millennials just may inspire everyone! 2017 The Ken Blanchard Companies. All rights reserved. Do not duplicate.

36 Questions? For more information about The Ken Blanchard Companies, or to download our white paper from the Resource Section, please visit or call

Your Organization September 13 - Maximizing Onboarding Impact Through Innovation and

37 Upcoming Training Industry Webinars August 24-7 Ways to Virtualize Your Training September 7-3 Steps to Improved Employee Engagement: Supporting Work-Life Balance in Your Organization September 13 - Maximizing Onboarding Impact Through Innovation and Scale September 14 - How Digital Leadership Can Improve Your Organization s Performance

38 More Ways to Get Involved Become a CPTM Virtual Session September 25-28, 2017 Tampa, FL October 23-25, 2017 Atlanta, GA November 1-3, 2017

39 Thank you!! On behalf of Training Industry thanks to: Today s Speakers: Alan Randolph and Ashley Randolph Today s Sponsor: D2L Questions or Comments? Please contact Lea Johnson ljohnson@trainingindustry.com

40 The Ken Blanchard Companies unleashes the potential and power in people and organizations for the greater good.

The Elements of Influence: A Generational Assessment of Leadership and Power

The Elements of Influence: A Generational Assessment of Leadership and Power #ElementsOfInfluence #CLSWebinar TIPS FOR THE WEBINAR 2 Citrix Tech Support (800) 263-6317 TRAINING INDUSTRY WEBINARS - WELCOME