Chelan PUD Reliability Compliance Analyst Level Guide

Transcription

1 Core Functions Education & Certifications Assist with monitoring, evaluating, and tracking external compliance requirements, deadlines and industry best practices, particularly as to FERC, NERC and WECC. Coordinate compliance for assigned WECC Criterion and/or NERC/WECC Reliability Standards and In collaboration with Standard Owners, assist with development of Reliability Standard Audit Worksheets (RSAW). Assist with document coordination and organization relating to WECC Audits, Spot- Checks, Self-Certification and investigations. Assist with coordination of NERC/WECC and industry compliance filings and responses to requests for information. Assist with Audit activities, including, but not limited to, Data Requests, Audit interviews, and logistics coordination. Assist with Self-Certification activities, procedure development, evidence retention and other on-going compliance programs. Assist with drafting Self-Reports and Mitigation Plans. Organize and retain documentation of programs and practices to satisfy compliance with NERC/WECC Reliability Standards and Conduct research and provide resources to Standard owners regarding industry best practices, compliance processes, procedures and documentation. Learn how to facilitate and promote the District s Culture of Bachelor s degree in a science, technology, engineering, or math (STEM) industry best practices. This may include requirements from FERC, NERC, WECC or other regulatory bodies. Coordinate compliance for assigned NERC/WECC Reliability Standards and In collaboration with Standard Owners, assist with Reliability Standard Audit Worksheet (RSAW) preparation. Document coordination/organization relating to WECC Audits, Spot-Checks, Self-Certification and investigations. Coordinate NERC/WECC and industry compliance filings and responses to requests for information. Participate in Audits, including, but not limited to, drafting Responses to data requests, ensuring timely submittal of responses, attending audit interviews, analytical discussions with District team members, and interacting with audit team members. Coordinate Self-Certification activities, procedure development, compliance evidence and on-going compliance programs. In collaboration with Standard Owners, draft Organize and retain documentation of programs and practices to satisfy compliance with NERC/WECC Reliability Standards and Facilitate and promote the District s Culture of Research and provide guidance regarding industry best practices, compliance processes, procedures and documentation and recommend and implement changes to District operational processes. Provide periodic training for Standard Owners on topics such as compliance, industry issues and best practices. Provide s training and work oversight of lower level analysts or team members. Engage in industry forums and outreach activities. Bachelor s degree in a science, technology, engineering or math (STEM) field, public Performs all of the core functions of a Level II Reliability Compliance Analyst. Additionally, does the following at least 1/3 of the time on an ongoing basis: Created: Page 1 Provide technical expertise on intricacies of NERC Reliability Standards/ Provide expertise and advice to Standard Owners on compliance processes, procedures and documentation. Identify inefficiencies in processes and procedures and make recommendations to management and Standard Owners for process improvements. Provide guidance regarding compliance processes and documentation and recommend and implement changes to District operational processes. Assist Standard Owners in drafting program documents and Audit materials. Assist Standard Owners in drafting Reliability Standard Audit Worksheets. Remain attuned to best practices, changes in the regulatory landscape, and industry changes through professional interaction with internal and external industry leaders. Provide mentoring, leadership and training to lower level analysts and other compliance team members. Serve as conduit of knowledge regarding technical issues for other Reliability Compliance Analysts. Provide backup supervision for the Manager, as needed. Bachelor s degree in a science, technology, engineering or math (STEM) field, public

2 field, public administration, business, or a related field, or equivalent combination of education and experience. administration, business, or a related field, or equivalent combination of education and NERC/WECC experience. administration, business, or a related field, or equivalent combination of education and NERC/WECC experience. Desired licenses & certifications for Level II are (one or more): Preferred licenses & certifications for Level III (one or more): o Certified Information System Security professional (CISSP); o Certified Information System Security professional (CISSP); o Certified Information Systems Auditor (CISA); o Certified Information Systems Auditor (CISA); o Certified SCADA Security Architect (CSSA); o Certified SCADA Security Architect (CSSA); o Certified Protection Professional (CPP); o Certified Protection Professional (CPP); o Physical Security Professional (PSP); o Physical Security Professional (PSP); o Professional Engineering License; o Professional Engineering License; o NERC certified System Operator; or o NERC certified System Operator; or o Project Management Professional. o Project Management Professional. Required Minimum Experience Knowledge Typically requires one (1) year of experience working in a legal, regulatory compliance, auditing, cyber security auditing or related field. Reliability Compliance experience in the Electric utility industry preferred. Requires basic knowledge in the following Typically requires at least three (3) years of professional experience in a legal or regulatory compliance occupation, with demonstrated NERC/WECC Reliability Compliance experience. Candidates with a Juris Doctorate, master s degree or relevant certifications may substitute 2 years of the experience requirement. Requires working knowledge in the following Typically requires at least seven (7) years of professional experience in a legal or regulatory compliance occupation, with at least 5 years of demonstrated NERC/WECC Reliability Compliance experience including, but not limited to, interpreting, implementing or adhering to NERC/WECC Reliability Standards. Candidates with a Juris Doctorate, master s degree or relevant certifications may substitute 2 years of the experience requirement. Requires in depth knowledge in the following Reliability compliance industry (NERC/WECC or other Region). Reliability Standards, requirements and regional criteria. Utility industry. RSAW preparation. Reliability compliance industry, including FERC, NERC, WECC. Reliability Standards and pertinent regulations related to Operations and Planning and/or Critical Infrastructure Protection Standards. Cyber Security and information protection. NERC and WECC Compliance enforcement programs. NERC Standards development processes. NERC balloting/commenting and voting processes. Compliance reporting methods, techniques, forms and reports used by pertinent regulatory agencies. WECC Audits, Self-Certifications, Spot- Checks, Reliability Compliance industry, including FERC, NERC, WECC. Reliability Standards and pertinent regulations related to Operations and Planning and/or Critical Infrastructure Protection Standards. Cyber Security and information protection. NERC and WECC Compliance enforcement programs. NERC Standards development processes. NERC balloting/commenting and voting processes. Compliance reporting methods, techniques and forms and reports used by pertinent regulatory agencies. WECC Audits, Self-Certifications, Spot- Checks, Created: Page 2

3 WECC Inherent Risk Assessment and Internal Controls Evaluation processes. WECC Inherent Risk Assessment and Internal Controls Evaluation processes. NERC Lessons Learned and Alerts. NERC Lessons Learned and Alerts. RSAW preparation, evidence retention, RSAW measures. RSAW preparation, evidence retention, RSAW measures. Knowledge in other disciplines outside primary responsibilities. Skills Basic Office software application skills. Perform basic analysis and critical thinking. Excellent judgment. Strong attention to detail. Excellent technical writing skill. Verbal and written communication skills. Active listening. Time management skills. Abilities Learn and apply new processes procedures, and software programs. Evaluate and track external compliance requirements, deadlines and industry best practices, particularly as to FERC, NERC and WECC. Coordinate basic compliance activities, such as; filings, RSAW preparation, Standard Owner verifications forms, Self-Certifications, internal reviews, and Bookends. Organize, file and retain documentation. Develop spreadsheets used to track and organize standards, files and evidence. Establish clear priorities and deadlines Work as part of a team. Build trusting relationships and work collaboratively with a variety of internal Recognize deficiencies in process and procedures and identify inefficiencies. Other: Basic knowledge of the operations of the assigned business unit. Proficient in in the use of Office software. Perform moderately complex analysis and critical thinking. Excellent judgment. Excellent attention to detail. Excellent technical writing skill. Strong verbal and written communication skills. Time management skills. Monitor performance of processes and procedures, identify inefficiencies and recommend solutions. Contribute to the development of processes, procedures, and policies relating to Reliability industry best practices. Coordinate and organize detailed compliance activities, including, but not limited to: RSAW preparation and document coordination relating to WECC Audits, spot-checks, Self- Certification, and investigations; periodic compliance filings; responses to industry Requests for Information; and documentation and evidence retention. Build trusting relationships and work collaboratively with a variety of internal and external personnel, including, but not limited to: Standard Owners; Subject Matter Experts; team members; managers; auditors; and industry participants. Other: General knowledge of the operations of the assigned business unit. General understanding of project management principles and practices. Proficient in the use of Office software. Perform complex analysis and critical thinking. Excellent judgment. Excellent attention to detail. Excellent technical writing ability. Excellent verbal and written communication skills. Train and mentor junior level Reliability Compliance Analysts. Monitor performance of processes and procedures, identify inefficiencies and develop and implement solutions. Develop and implement processes, procedures and policies relating to Reliability industry best practices Coordinate and organize detailed compliance activities, including, but not limited to: RSAW preparation and document coordination relating to WECC Audits, spot-checks, Self- Certification, and investigations; periodic compliance filings; responses to industry Requests for Information; and documentation and evidence retention. Build trusting relationships and work collaboratively with a variety of internal and external personnel, including, but not limited to: Standard Owners; Subject Matter Experts; team members; managers; auditors; and industry participants. Work in a fast paced deadline driven Work in a fast paced and deadline drive environment. environment. Develop training materials and deliver periodic Develop training materials and deliver periodic Created: Page 3

4 training. training. Read, understand and communicate effectively (both orally and in writing) complex and/or technical data in the form of analytical reports and/or presentations with a variety of Read, understand, analyze and communicate effectively (both orally and in writing) complex and/or technical data in the form of analytical reports and/or presentations with a variety of Decision making Works under close supervision of the Reliability Compliance Manager or under the guidance of a more senior level Reliability Compliance Analyst Uses limited experience and judgment in prioritization of daily work. Keeps supervisor informed of problems. Work is reviewed for sound analysis and judgment. Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Assist in project planning and schedule development. Prioritize and coordinate work activities and assignments to meet expected timeframes. Work as part of a team. Works under general supervision and uses experience and judgment to guide decisions. Work is reviewed for application of sound analysis and judgment. Informs supervisor of unusual, complex, difficult or controversial problems. Performs moderately complex assignments under general supervision. Required to made decisions that will affect project outcome and project team. Identifies priorities and deadlines, and manages to them under general supervision. Relies on subject matter expertise in area of assigned responsibility to influence operational and process decisions with compliance impacts. Use advanced logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Compose professional technical documents, including processes, procedures, policies, RSAWs, Self-Reports, Mitigation Plans, etc. Advanced ability to lead projects and a team from project inception through project completion/evaluation. Analyze regulatory requirements and resolve complex problems. Interpret compliance guidelines and apply solutions to District processes and procedures. Present technical and complex materials to senior management, external entities, auditors, at the appropriate level of detail for the audience. Professionally represent the Reliability Compliance department to senior management, external agencies, and the board of commissioners Work as part of a team. Coordinate the work of others. Works under limited supervision and uses extensive experience and judgment to guide decisions. Informs supervisor of highly unusual, complex, difficult or controversial problems. Routinely performs complex and high priority assignments under limited supervision. Provide direction to project teams, Standard Owners or others that will significantly affect project outcomes. Identifies priorities and deadlines, and manages to them with little to no supervision. Independently performs complex assignments with limited supervision and guidance regarding overall objectives, critical issues, priorities and policy matters. Created: Page 4

5 Complexity Assists higher level Reliability Compliance Analysts or managerial staff in compliance related activities and program coordination. Independently implements departmental processes and procedures. Requires use of analysis, logic and reasoning, Independently develops and implements departmental processes and procedures. Requires extensive use of analysis, logic and Requires acquiring knowledge and understanding of all external related FERC/NERC/WECC programs as applicable to Chelan PUD. as well as knowledge of operations and Reliability Compliance Standards to evaluate and interpret technical Reliability Compliance Standards and reasoning, as well as knowledge of operations and Reliability Compliance Standards to evaluate and interpret technical Reliability Compliance Standards and requirements and Supervision & Project Leadership Advancement/ Career Path Requires acquiring knowledge and understanding of all internal FERC/NERC/WECC programs as applicable to Chelan PUD. Basic knowledge of concepts, principles and practices of project management. Coordinates and monitors project schedules or work execution for aspects of projects, as delegated by project leaders. To advance to a Reliability Compliance Analyst II position, incumbent must be able to perform all the essential functions of the higher level position, at a basic level. Uses strong interpersonal and technical skills to understand both the technical and regulatory complexities of the requirements and their applicability to Chelan PUD. Develops effective layers of compliance controls surrounding complex Determines how a system or process should work, and how changes in conditions, operations and the environment will affect outcomes. Analyze complex compliance Standards in manageable pieces. Trains and guides Level I Reliability Compliance Analyst. Perform project management activities including schedule development, organization and execution with moderately complex scope. Lead moderately sized teams and provide direction for internal projects. To advance to a Reliability Compliance Analyst III position, incumbent must be able to perform all the essential functions of the higher level position, at a basic level. provide guidance to Standard Owners. Substantial knowledge of other functions across the District. Exercise high level of judgment and independence. Expert judgment in applying and evaluating applicable principles, processes and procedures. Mentor, train and guide Level I and Level II Reliability Compliance Analysts. Lead the Reliability Compliance department team in the absence of the Reliability Compliance Manager. Ability to perform project management activities at a high level, including leading multi-disciplinary and multi-functional teams that may include consultants, contractors, legal, procurement, and other District departments. Leads projects and initiates process improvements. Coordinates activities of others involved in complex compliance processes. Incumbents in this position develop many of the skills necessary to be a qualified applicant for a Compliance Manager position in the District, or for technical positions in other departments. The typical advancement timeline is 3 years. Advancement is subject to approval of the business need, and salary budget availability. The typical advancement timeline is 4 years. The number of Reliability Compliance Analyst III positions may be limited to the minimum necessary to meet business needs. Advancement is subject to the approval of the business need, and salary budget availability. Advancement may also be subject to a competitive recruiting/selection process. Refer to the applicable job descriptions for more information about the qualifications needed in order to compete for an open position. Advancement to any open position outside of this job family is generally subject to a competitive recruiting/selection process, depending on business need. Created: Page 5