Company Organization Structure
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1 ORGANIZING FOR GROWTH Company Organization Structure
2 The Executive Management Chairman of The Board Caliber Point Ashok Bildikar SUBSIDIARIES Specsoft Inc. Atul Nishar Vice Chairman & Chief Executive Officer Rusi Brij Manab Sen Executive Director & Global Delivery P K Sridharan North America Hari Murthy Sunil Surya Vice Asia Pacific Yogen Shah Chief Financial Officer Rajesh Ghonasgi Chief People Officer K Baalasundaram Company Secretary Naishad Desai
3 The Organization Framework Executive Management Customer Business Units Location Business Units Global Competency Units Technical Consulting Unit Support Units Geo-based Sales Units Emerging C B Us Independent business units with complete sales & P&L ownership but for one account only. Delivery and sales report into CBU head. ecbus will not have a single Head PD/PMs and AMs report directly into respective Unit heads Units New L B Us Traditional Delivery and project mgmt by Location but with more customer ownership, all local support operations and complete P&L responsibilities. 5 Units Akin to a Practices function But without revenue ownership. More focus now on building technology expertise in select areas. Includes product strategy & tech pre-sales support roles. 10 Units Emerging Competencies Renewed focus on developing Technological depth testing, architecture, new tech services & methodologies. Building a new business in Technology Consulting. 4 Units Finance Quality IS & STG H R Training (HexaVarsity) Traditional functions that enable business Operations. More focus on the Training function. North America Asia-Pac Geo Sales Orgn. have field sales teams by Regions, and AMs for all non CBU/eCBU accounts. Include sales support & marketing functions by regions.
4 Hierarchical layout of the Global Organization C E O Support Functions Delivery & Technology E A/ Officer Global Business Development H R Finance PRESIDENT Global Delivery PRESIDENT N America PRESIDENT VP - APAC Co Secretary L B U Mumbai Customer Business Unit 1 Regional Sales teams Global Competency Unit Quality & Internal I S Tech Consulting & R&D Unit L B U Chennai L B U Financial L B U Trans- -portation Customer Business Unit 2 Customer Business Unit 3 Customer Business Unit 4 Non CBU Account Mgrs Offshore Marketing Training (HexaVarsity) LBU Bangalore Customer Business Unit 5 Customer Business Unit 6
5 Hierarchical layout of Delivery Organization C E O PRESIDENT Global Delivery L B U CHENNAI L B U MUMBAI New L B Us Global Competency Unit QUALITY & I S Tech Consulting & R&D Unit ecbu 1 Chief of Staff ecbu 3 Fin Services Legacy Quality Technical Consulting ecbu 2 ec B U 4 Transportation Microsoft & Java Tech Internal Systems Rational C O E ERP Technology ec B U 5 ec B U 6 Transportation Comp. Unit Insurance Fin Services (Securities) Risk Management Emerging Competencies Bangalore Enterprise Comp Unit ERP Infra Mgmt S Comp Unit SUPPORT SUPPORT PLM Airline Legacy
6 L B U - Mumbai Organization Structure MUMBAI Head Head Chief Chief of of Staff Staff Local Support & Admin Project Delivery & Customer focus Quality H R H R Finance S T G S T G ERP ERP Airline Technology Matrix to P L M respective Mainframe Heads ec ecb U- U-3 3 ec ecb U- U-4 4 ec ecb U- U-5 5 ec ecb U- U-6 6
7 L B U - Chennai Organization Structure CHENNAI Head Head Local Support & Admin Project Delivery & Customer focus H R H R FINANCE Matrix to Support Heads QUALITY S T G S T G Infrastructure Mgmt Mgmt Comp Comp Unit Unit Enterprise Competency Unit Unit ec B U-1 ec B U-1 ec B U- 2 ec B U- 2 CRM CRM Oracle Oracle Technology Peoplesoft HR HR SAP SAP Enterprise P M O C R M C R M Peoplesoft Oracle Oracle S A P S A P
8 L B U - Bangalore Organization Structure BANGALORE Head Head Matrix reporting to GSO/NA Head C B U C B U Project Delivery & Customer focus P G S P G S Analytics Pillar Pillar Manager H C M Pillar Pillar Manager C R M Pillar Pillar Manager Tools Tools Pillar Pillar Manager S C M Pillar Pillar Manager F M S Local Support & Admin Finance H R H R Commercial S T G S T G Q M G Q M G HCM HCM Quality Matrix to Support Heads
9 Global Competency Unit Organization Structure GLOBAL COMPETENCY UNIT UNIT Head Head LEGACY Technologies MICROSOFT & JAVA JAVA Technologies INSURANCE Industry Solutions FINANCIAL SERVICES (Securities) Solutions SUPPORT FUNCTIONS All support functions to be provided by LBUs where Respective Competency teams are located Heads will belong to respective LBU/CBUs, and playa DUAL role as individual competency Team Member or head, reporting to GR Raju
10 Technology Consulting & R&D Unit Organization TECHNOLOGY CONSULTING & R&D R&D UNIT UNIT Head Head RATIONAL Center Center of of Excellence EMERGING COMPETENCIES RISK RISK MANAGEMENT Solutions TECHNOLOGY CONSULTING PRACTICE BUSINESS Intelligence TESTING SERVICES TESTING SERVICES T B D Vertically Aligned PRACTICES T B D Horizontally Aligned PRACTICES E A I Solutions E A I Solutions OTHER NEW NEW COMPETENCIES SUPPORT FUNCTIONS All support functions to be provided by LBUs where respective Competency teams are located Heads will belong to respective LBU/CBUs, and also playa dual role as individual competency Team Member or head, reporting to Ramanan
11 Geo Sales North America Organization Structure NORTH AMERICA NORTH AMERICA CUSTOMER CUSTOMER ACCOUNTS ACCOUNTS REGIONAL REGIONAL FIELD FIELD North America North America CORPORATE CORPORATE North America North America OPERATIONS OPERATIONS CBU CBU -1-1 CBU CBU --22 EAST EAST MARKETING MARKETING (India based) (India based) FINANCE CBU CBU --33 CBU CBU --44 CENTRAL CENTRAL ADMINISTRATION ADMINISTRATION (India based) (India based) H R ecbu ecbu --11 ecbu ecbu --22 WEST WEST STRATEGY STRATEGY PARTNERSHIPS PARTNERSHIPS Global Global Onsite Onsite HR HR Support (India (India-based) ecbu ecbu --33 ecbu ecbu --44 Professional Professional Services Services LEVERAGED LEVERAGED ecbu ecbu --55 Corp Corp A/cA A/c CBUs/eCBUs have matrix Relationships with LBU Heads, as shown earlier
12 Geo Sales Organization Structure EUROPE EUROPE CUSTOMER ACCOUNTS REGIONAL FIELD FIELD CORPORATE OPERATIONS CBU CBU CBU CBU UNITED UNITED KINGDOM KINGDOM MARKETING (India (India based) based) FINANCE FINANCE ecbu ecbu ecbu ecbu BENELUX BENELUX ADMINISTRATION (India (India based) based) H R CBUs/eCBUs have matrix Relationships with other Unit Heads,shown earlier GERMANY GERMANY Global Global Onsite Onsite HR HR Support Support (India (India-based) REST REST of of EUROPE EUROPE
13 Geo Sales Asia-Pacific Organization Structure Vice Vice A-PAC REGIONAL FIELD FIELD SINGAPORE INDIA AUSTRALIA JAPAN SUPPORT FUNCTIONS All support functions to be provided by LBUs where respective INDIA sales teams are located;
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