Building the SAc Competency Framework

Transcription

1 Building the SAc Competency Framework Affiliated Network for Social Accountability for East Asia and the Pacific (ANSA EAP) Angelita Gregorio-Medel July 2011

2 Good Governance Framework TRANSPARENCY ACCOUNTABILITY PARTICIPATION Ethical Practice of LEADERSHIP Competent Public Agencies & Civil Servants Efficient SERVICE DELIVERY Effective POVERTY ALLEVIATION affiliated network for social accountability in east asia and the pacific - ateneo school of government 2

3 Why a SAc Competency Framework ANSA-EAP s biggest challenge: to build and develop the capacity of those who want to explore and use social accountability as a way towards good governance The NEED: A comprehensive yet cohesive guide in understanding then building the capability of SAc Learners (experts and practitioners)

4 1 2 Six Reasons for a SAc Competency Framework Ensures that SAc workers demonstrate sufficient targeted capabilities (knowledge, skills, attitude) Helps in the effective monitoring and evaluation of performance (not only individual learner but the organization, and eventually social outcomes) Identifies skill and competency 3 gaps more efficiently

5 4 5 6 Six Reasons for a SAc Competency Framework Provides a reference for a more responsive and therefore customizedcapability building and professional development initiatives Facilitates strategic thinking in achieving results based on a situation analysis Facilitates deliberation & learningabout implementing appropriate interventions and initiatives

6 Some issues Alignment with higher-level desired end results (e.g. participatory governance, sustainable development, eradication of poverty or corruption, social justice, equality, etc.) Competency building vis-à-vis leadership and human resource development Defining the end-product of capability building versus capacity development (SAc expert and practitioner, agencies, institutions,...?

7 What is a competency APTITUDE

8 What is a competency framework A valid, observable, and measurable list of the knowledge, skills, and aptitude demonstrated through behavior that results in [personal and professional efficacy] outstanding performance in a particular work context Typically includes competency titles, definitions of those titles, and key behavior indicators

9 Categories of competencies CATEGORY GENERIC MANAGERIAL TECHNICAL DESCRIPTION Essential for all members regardless of their function or level, e.g. relationship building, independent viz team work, critical thinking, action mapping, gaining insight, learning, communication Essential for those with managerial or supervisory responsibility in any functional area Essential to perform any job in the organization within a defined technical or functional area of work, e.g. finance, procurement, advocacy, etc. Core Competencies refer to Adaptive problems Technical Competencies refer to technical problems

10 Types of competencies Individual competencies: your personal attributes: flexibility, decisiveness, perseverance, independence, risk taking, personal integrity Managerial competencies: taking charge of other people: leadership, empowerment, strategic planning, corporate sensitivity, project management, management control Analytical -thinking competencies: the elements of decision making: innovation, analytical skills, numerical problem solving, problem solving, practical learning, detail consciousness Interpersonal relationship building competencies: dealing with other people: communication, impact, persuasiveness, personal awareness, teamwork, openness Motivational competencies: the things that drive you: resilience, energy, motivation, achievement orientation, initiative, focus on quality & excellence

11 Type Description Example Personal Individual attributes & conduct flexibility, decisiveness, tenacity, independence, risk taking, personal integrity Leadership Practise (Managerial) taking charge of tasks and delivering results by optimizing resources (HR included) leadership, empowerment, strategic planning, corporate sensitivity, project management, management control Analytical the elements of decision making Critical thinking, problem anlysis, priority setting, performance assessment, risk management, and pattern identification and analysis

12 the process of building a mature relationship between two naturally opposable parties i.e. citizensor citizen groups and government bound together by a given reality and consensus.

13 involves a range of actions in which citizens leanr to get and use data especially tracking the use of public resources and thus informs their judgements and advocacies as well as their own role as citizens

14 Assertiveness is voicing one s needs and standing up (e.g. confident declaration) for one s claims & propositions so as to be treated fairly expressing one s opinions, needs, and feelings, without threatening the rights of others). SAc must strictly follow ethical standards and does not compromise governance principles. A also refers to agenda and advocacy.

15 WHAT ARE THE SAc COMPETENCIES? Better delivery of public services Improved community welfare OUTCOMES Enhanced protection of rights Constructive Engagement Citizen Monitoring Planning Budgeting Expenditure Tracking Performance Evaluation 15 affiliated network for social accountability in east asia and the pacific ateneo school of government

16 Constructive Engagement: Process of building a mature relationshipbetween two naturally opposable parties toward the achievement of mutually agreed and beneficial goals ANSA-EAP ASOG Affiliated network for social accountability in east asia and the pacific ateneo school of government 16

17 Constructive Engagement: Characteristics Trust-building (citizen groups and government build up incentives toward partnership) Evidence-based based(uses valid & reliable data and information) Results- or solution-oriented oriented (with concrete outcomes benefiting the people especially the poor) Sustained and sustainable kind of engagement (towards developing mature partnerships) ANSA-EAP ASOG Affiliated network for social accountability in east asia and the pacific ateneo school of government 17

18 Constructive Engagement: Elements Involves creative inquiry, overlapping consensus, negotiation and systematic deliberation on options towards action Shared exploration towards greater understanding, connection, or possibility The Co-Intelligence Institute, 2003 ANSA-EAP ASOG Affiliated network for social accountability in east asia and the pacific ateneo school of government 18