2017 FLORIDA WAGE & SALARY SURVEY. Job Descriptions. Due Date. April 28, Copyright 2017 by Employers Association Forum, Inc.

Transcription

1 2017 FLORIDA WAGE & SALARY SURVEY Job Descriptions Due Date April 28, 2017 Copyright 2017 by Employers Association Forum, Inc.

2 Wage & Salary Survey Job Listing by Job Family/Category b# ACCOUNTING CITRUS/AGRICULTURAL, Continued 1001 Accountant I 2001 Accountant II 2014 Accountant III 1004 Accounting Clerk I (Entry) 1003 Accounting Clerk II (Experienced) 1002 Accounting Clerk III (Advanced) 1006 Billing Clerk 1007 Bookkeeper (Small Company) 2004 Controller/Finance Manager 2005 Cost Accountant 2013 Cost Accounting Manager 1011 Credit and/or Collection Clerk 2007 Credit and/or Collection Manager 1010 Credit and/or Collections Specialist 2008 Financial Analyst 2002 General Accounting Manager 2003 General Accounting Supervisor 2010 Internal Auditor 1013 Payroll Clerk I 1012 Payroll Clerk II 2012 Payroll Manager 2011 Payroll Supervisor ADMINISTRATIVE OFFICE SERVICES 1210 Administrative Assistant I 1209 Administrative Assistant II 1208 Administrative Assistant III 1219 Administrative Assistant to CEOr 1202 Administrative Clerk 1201 Administrative Specialist 1220 Dispatcher 1217 Document Clerk 1205 General Clerk 1207 Mail Clerk 2953 Office Administrator (Small Co. or Branch Office) 1221 Paralegal 1212 Receptionist 1211 Receptionist & Telephone Operator 1213 Traffic Clerk BANKING 4204 Branch Manager/Area Manager 4101 Head Teller 4102 Teller CITRUS/AGRICULTURE PROCESSING, PACKING & GROWING 8021 Barrel Line/Schole Operator 8001 Blender 8024 Citrus Yard Trailer Truck Driver 8004 Control Room Operator 8005 Evaporator Operator 8019 Extractor Operator 8020 Feedmill Coordinator 8007 Grader 8014 Label Machine Operator 8011 Processing Leader 8101 Q.A. Lab Technician 8102 Scale Attendant Operator 8009 Tank Farm Operator 8022 Unloading (Dump) Operator CONSTRUCTION 5002 Carpenter (Rough) 5007 Heavy Equipment Mechanic 5008 Heavy Equipment Operator 5012 Concrete Finisher 5014 Pipe Fitter 5016 Plumber 5017 HVAC Mechanic 5019 Laborer, Construction 5020 Carpenter 5021 Construction Utility Worker 5023 Electrician, Wirer 5025 Welder-Fitter 5201 Construction Project Manager 5202 Estimator 5203 Job Site Superintendent 5204 Construction Supervisor CUSTOMER SERVICE 2903 Customer Service Director 2904 Customer Service Manager 1914 Customer Service Representative I (Entry-level) 1915 Customer Service Rep. II (Experienced) 1916 Customer Service Rep. III (Technical Advisor) 2915 Customer Service Supervisor ENGINEERING 2201 Applications Engineer 1402 CAD Drafter I (Detail) 1403 CAD Drafter II (Layout) 1404 CAD Drafter III (Design) 2203 Director of Engineering 2208 Electrical/Electronics Engineer (Entry Level Product or Project Engineer) 2207 Electrical/Electronics Engineer (Product or Project Engineer) 2206 Electrical/Electronics Engineer (Senior Product or Project Engineer) 2209 Engineering Manager 2210 Engineering Supervisor 2302 Manufacturing Engineer 2304 Manufacturing Engineer - Senior 2214 Mechanical Engineer (Entry Level Product or Project Engineer) 2213 Mechanical Engineer (Product or Project Engineer) 2212 Mechanical Engineer (Senior Product or Project Engineer) 2307 Methods & Process Technician 2305 Product Software Engineer I (NOTE: Also see programmers in the technology section.) 2306 Product Software Engineer II (NOTE: Also see programmers Tech section)

3 ENGINEERING, Continued 2308 Project Manager 2309 Senior Project Manager 1413 Technical Writer 555 Technician, Electronic (highest evaluation) 556 Technician, Electronic (lowest evaluation) 557 Technician, Engineering (Electro-Mechanical) ENTERTAINMENT, PRODUCTION, TOURISM & HOSPITALITY 3002 Audio/Visual Technician 3004 Bartender 3007 Busser 3205 Chef 3202 Chef, Executive 3204 Chef, Pastry 3101 Clerk, Front Desk 3102 Clerk, Reservations 3010 Clerk, Retail or Service 3012 Cook, First/Prep 3014 Cook, Line/ Production/Culinary Asst Cook, Second/Sr. Culinary Asst Entertainment/Show Productions Manager 3210 Entertainment/Show Productions Supervisor 3212 Food & Beverage Area Manager 3016 Food & Beverage Server 3214 Food & Beverage Supervisor 3216 Front Desk Supervisor 3018 Greeter/Host/Hostess 3019 Guest Relations/Services Attendant 3218 Guest Services Manager 3219 Housekeeper, Executive 3220 Housekeeping, Manager 3221 Housekeeping, Supervisor 3020 Kitchen Helper 3224 Retail Supervisor 3023 Ride/Show Attendant 3024 Room Attendant/Housekeeper FIELD SERVICE 2211 Field Service Engineer 2215 Field Service Manager 550 Field Service Technician HUMAN RESOURCES 2601 Benefits Administrator or Manager 1601 Benefits Specialist 2603 Compensation Administrator or Manager 1603 Employment Interviewer (Staffing Representative) 1608 HRIS Administrator/Coordinator 2616 Human Resource Generalist, Senior 2605 Human Resources Administrator/Manager (Small Co.) 1606 Human Resources Assistant 1605 Human Resources Associate 1607 Human Resources Clerk 2606 Human Resources Director 2608 Human Resources Manager 2607 Human Resources Manager/Director 1604 Industrial Nurse (LPN) 2604 Recruiter/Employment Manager 2615 Vice President, Human Resources MAINTENANCE (Facilities & Equipment) 315 Building/Grounds Maintenance Mechanic 301 Carpenter, Maintenance 2518 Custodial Maintenance Supervisor 304 Electrician I 303 Electrician II 302 Electrician III 2514 Facilities Engineering Manager 452 Groundskeeper 305 Helper, Maintenance 451 Janitor 314 Machine Maintenance Mechanic I 313 Maintenance Mechanic II 309 Mechanic, Air Conditioning & Heating 311 Mechanic, Automotive 2516 Plant Maintenance Supervisor OPERATIONS 2503 General Manager 2517 Inventory Control Supervisor 2504 Manufacturing Manager (Single Facility) 2513 Operations Manager (Non-Manufacturing) 2506 Production or Service Operations Manager 2512 Production or Service Supervisor (highest evaluation) 2511 Production or Service Supervisor (lowest evaluation) OTHER FUNCTIONS 2952 Contract Administration Manager 2951 Contract Administrator 2962 Grant Writer 2955 Public Relations Director PRODUCTION 454 Laborer, General 12 Leader Assembly Group 1 Light Assembler I (Non-complex) 2 Light Assembler II (Moderate Complexity) 3 Light Assembler III (High Complexity) 154 Machinist I 153 Machinist II 152 Machinist III 605 Maker, Tool, Die & Gauge 166 Operator, CNC Machines 164 Operator, Miscellaneous Machines 163 Operator, Miscellaneous Machines (Machining) 74 Painter, Production (highest evaluation) 75 Painter, Production (lowest evaluation) 608 Toolkeeper 652 Welder, Combination (highest evaluation) 653 Welder, Combination (lowest evaluation) PRODUCTION CONTROL 1701 Inventory Control Coordinator 2701 Materials/Supply Chain Manager 2702 Production Control Manager 2704 Production Planner 1708 Production Planner/Scheduler I 1709 Production Planner/Scheduler II 2705 Production Planner/Scheduler III (Master)

4 PRODUCTION CONTROL, Continued 1704 Production/Processing Expediter PURCHASING 1802 Buyer I 1801 Buyer II 2801 Buyer III (Purchasing Agent) 1803 Purchasing Clerk 2803 Purchasing Manager QUALITY 2406 Quality Control Director 2401 Quality Control Engineer 2402 Quality Control Manager 2403 Quality Control Supervisor 101 Quality Inspector/Auditor I 102 Quality Inspector/Auditor II 103 Quality Inspector/Auditor III SAFETY & SECURITY 453 Guard 2611 Safety & Risk Manager 2612 Safety Manager 2960 Security Manager SALES 2901 Advertising Manager 2902 Branch Manager/Area Manager 2914 Graphics Artist 2917 Graphics Coordinator 2918 Marketing Generalist 2916 Marketing Manager 2905 National Account Sales Director 2906 Product Manager 2907 Sales Manager (District) 2909 Sales Manager (General) 2908 Sales Manager (Regional) 1906 Sales Order Analyst 1913 Sales/Support Service Administrator SHIPPING & RECEIVING/MATERIAL HANDLING/WAREHOUSE TECHNOLOGY 1310 Administrator, Network (LAN/WAN) (NOTE: Also see #2110 Network Designer/ Engineer) 2112 Business Analyst 1302 Computer Operator 1312 Computer Technician (Hardware & Software) 1309 Computer Technician (Hardware) 1311 Computer Technician (Software) 1304 Data Entry Operator I (Entry) 1306 Data Entry Operator II (Experienced) 2115 Database Administrator 2109 Director, Information Systems 2107 Manager/Supervisor, Data Processing/ Computer Operations 2110 Network Designer/Engineer (NOTE: Also see #1310 Administrator, Network) 2114 Network/Telecommunications Manager 2101 Programmer (highest evaluation) (NOTE: Also see Product Software Engineer under Engineering) 2102 Programmer (lowest evaluation) (NOTE: Also see Product Software Engineer under Engineering) 2113 Project Manager 2105 Systems Analysis & Programming Manager 2104 Systems Analyst 2111 Webmaster TRAFFIC & FLEET 518 Driver I 519 Driver II 520 Driver III (Local) 521 Driver IV (Over the Road) 2961 Fleet Manager 1251 Traffic Dispatcher 2957 Traffic Manager 2613 Training Manager 2614 Training Specialist TRAINING 505 Handler, Material 502 Inventory Control Clerk/Cycle Counter 507 Operator, Fork Truck 508 Packer 512 Selector, Stock 514 Shipper & Receiver (highest evaluation) 515 Shipper & Receiver (lowest evaluation) 1707 Shipping & Receiving Clerk 2508 Shipping & Receiving Supervisor 517 Storekeeper 516 Storekeeping Leader 2510 Warehouse/Distribution Center Manager SOCIAL SERVICES/HEALTHCARE 2925 Case Manager 2926 Program Manager (Director) 2927 Therapist

5 Florida Wage & Salary Survey Job Descriptions Accounting 1001 Accountant I Grade 7 - OCT First of three levels of professional accounting work. The job typically requires a bachelor s degree in accounting and less than 1 year of experience, or equivalent. Under general supervision, applies principles of accounting to record financial information and prepare financial reports. Duties include compiling and classifying financial information, preparing entries to accounts and documenting business transactions. Other duties include auditing contract terms, orders, and vouchers and/or preparing reports to substantiate individual transactions prior to settlement. Typically uses standard spreadsheet and database software or an accounting applications package designed for general accounting. May provide technical direction to clerical staff Accountant II Grade 9 - SMP Second of three levels of professional general accounting work. The job typically requires a bachelor s degree in accounting and 2+ years of experience, or equivalent. Under limited supervision, analyzes financial information detailing assets, liabilities, and capital, and prepares balance sheet, profit and loss statement, and other reports to summarize current and/or projected company financial position(s). May establish, modify, document, and coordinate implementation of accounting and accounting control procedures. Typically uses standard spreadsheet and database software or an accounting applications package designed for general accounting. May direct and coordinate activities of other accountants and clerical workers performing accounting and bookkeeping tasks Accountant III Grade 10 - SMP Third of three levels of professional general accounting work. The job typically requires a bachelor s degree in accounting and 5+ years of experience, or equivalent. The job may also be referred to as Senior Accountant or Staff Accountant. Under direction from management and using independent judgment, performs advanced and specialized accounting assignments, usually involving complex and confidential data. Obtains and analyzes financial information to prepare reports, statements and recommendations. Provides work leadership and direction to other accountants and clerical workers. May also provide special project assistance to the CFO, Controller or Accounting Manager Accounting Clerk I (Entry) Grade 4 - OCT First of three levels of accounting clerical work. The job typically requires reading, communication and math skills commensurate with a high school education or GED and no previous accounting experience, or equivalent. Work is task oriented, routine and repetitive, such as matching bills to purchase orders or entering data. Much of the time is spent using a keyboard. Follows instructions and is subject to close supervision Accounting Clerk II (Experienced) Grade 5 - OCT Second of three levels of accounting clerical work. The job typically requires a general understanding of accounting principles commensurate with 2+ years of accounting training or experience, or equivalent. In larger departments this level may specialize in accounts payable, accounts receivable or another area of accounting. Incumbents make routine choices within established procedures. Incumbents perform basic troubleshooting to reconcile account balances and inquiry to obtain missing information or verify unusual data. An intermediate level of computer skill is required, usually involving use of an accounting software package and spreadsheets to enter, compile or extract data. Work is relatively independent, with supervision available to address non-routine questions Accounting Clerk III (Advanced) Grade 7 - OCT Third of three levels of nonexempt accounting. The job typically requires 5+ years of accounting training and experience, or equivalent. This job may be called Accounting Technician or Senior Accounting Clerk. Incumbents at this level are qualified to work in all phases of accounting. However, in a large organization work may be specialized. Incumbents make non-routine choices within established precedent and with limited supervision. A higher level of computer skill is required, including mastery of the internal accounting package and strong spreadsheet skills. At this level, incumbents will assist with monthly trial balances and custom report generation involving intermediate levels of financial analysis using generally prescribed procedures. Incumbents may provide technical direction and work review to lower level accounting staff, but do not provide complete supervision. Do not report staff with four-year degrees in accounting or a closely related field Billing Clerk Grade 4 - OCT Gather, compile, and enter data from sales orders, shipping documents, pricing schedules, and customer records and prepare invoices indicating items sold, amounts due, credit terms, and shipment dates. Make adjustments for discounts, taxes, shipping charges or other items as required, in keeping with standard procedures and generate and distribute invoices. May be required to maintain customer records, generate, and verify statements or reports, respond to general inquiries, and maintain billing related files, referring questionable cases to others. Work requires knowledge of billing module of accounting software and basic accounting skills. Work is performed under supervision and within established procedures Bookkeeper (Small Company) Grade 7 - OCT Experienced level bookkeeping job. This job typically requires a general understanding of accounting principles commensurate with 2+ years of accounting training or experience, or equivalent. Responsible for diverse duties in maintaining accounting records in a small company or office. Higher level accounting and financial system work is often provided by outside consultants or CPA s. Incumbents post entries from a wide variety of sources into ledgers and journals, often using computer applications. Incumbents reconcile bank statements, monitor schedules for notes payable and receivable, bonds, securities and interest, cross check, make comparisons, balance accounts and take trial balances. Work often includes payroll, credit and collection duties. Work is regularly reviewed by outside consultants or auditors to verify appropriate procedure and accuracy. Duties require analysis of facts to determine action to be taken within the limits of standard practice. Incumbents may regularly prepare budget status reports for managers. Incumbents may devote a minor portion of time to performing other office support duties. Do not report staff with four-year accounting or closely related degrees Controller/Finance Manager Grade 17 - SMP Direct the organization s overall financial plans, policies, and accounting practices for the recording and maintenance of its fiscal records and financial reports. Direct all accounting activity including general, property, revenue, and cost accounting, budgetary control, and reporting. This position is responsible for the entire range of accounting / financial activity in a division or smaller entity, including budget, financial forecasting, audit, investment, and tax accounting and is usually a member of the executive committee. May have responsibility for risk management, information technology, or investor relations activity. In a larger organization this position is responsible for the full range of accounting activity and policy, reporting to the Top Financial Executive, but does not generally have responsibility for treasury, risk, information technology, investor relations, or tax matters. Work is performed with significant autonomy and guided by regulation and generally accepted accounting practice. Page 1 of 27

6 2005 Cost Accountant Grade 9 - SMP The job typically requires a bachelor s degree in accounting and 2+ years of experience, or equivalent. Under limited supervision, incumbents conduct and analyze cost audits to determine costs of business activity, such as raw material purchases, inventory, and labor. Incumbents analyze data obtained and organize results into management reports using standard spreadsheet or database software programs. Analysis includes review of changes in product design, raw materials, manufacturing methods, or services provided, to determine effects on costs. Provides management with reports specifying and comparing factors affecting prices and profitability of products or services. Incumbents at this level may direct the work of clerical cost accounting staff Cost Accounting Manager Grade 11 - SMP Manager responsible for the operation of a department focused on cost accounting. The job typically requires a bachelor s degree in accounting and 8+ years of experience, or equivalent. This job typically reports to a CFO or Controller. The incumbent manages the preparation of cost accounting reports, designs and implements cost control procedures, oversees the recording and calculation of unit cost for products or services related to specific jobs or projects and produces cost accounting or operating reports for use by management. In addition, the incumbent examines any costs that seem contrary to past experience. Incumbents at this level typically provide full supervision and work direction to professional and clerical staff Credit and/or Collection Clerk Grade 7 - OCT Experienced level of credit and collections clerical work. The job typically requires reading, communication and math skills commensurate with a high school diploma or GED and 2+ years of related experience, or equivalent. Work includes reviewing credit applications and delinquent accounts; researching information from credit organizations; maintaining records on delinquent accounts and credit risks. Incumbents issue progressive requests for payment of past-due accounts. Much of the time is spent using a keyboard and using appropriate software applications, including web resources. Incumbents make non-routine choices within established precedent and policies, referring unusual situations to a supervisor Credit and/or Collection Manager Grade 11 - SMP Manager responsible for operation of a department focused on credit and/or collections. The job typically requires a bachelor's or associate s degree with 5+ years of credit/collection experience, or equivalent. Provides direction to department staff and administers credit/collection policies of the organization. May formulate credit and collections policies, methods and procedures for approval by senior management. Duties include determining customer credit capacity, managing the compilation of credit information, analyzing and interpreting available information and authorizing extension of credit. Decisions include determining action to take in collection of past due accounts where normal collection procedures have failed, approval of terms of sales and authorization of financial arrangements for foreign shipments. Prepares or supervises preparation of data showing credit activities and status of accounts. Frequently communicates with sales and finance on the status of client accounts or the credit classification of prospective clients Credit and/or Collection Specialist Grade 8 - OCT Professional level of credit and collections work. The job typically requires a bachelor's or associate s degree with 1+ years of credit/collection experience, or equivalent. Work includes reviewing credit applications and delinquent accounts; researching information from credit organizations; maintaining records on delinquent accounts and credit risks. Issues progressive requests for payment of past-due accounts. Within policy limits, works out payment plans for past due accounts, referring large cases to the manager for approval. Has frequent contact with sales staff regarding qualification of accounts Financial Analyst Grade 11 - SMP Research and analyze past and present financial information and performance related to rate of return, depreciation, working capital, and investment requirements for projects or ongoing operations. Analyze markets of interest and investigate and report on trends. Advise management on effective use of resources and methods for short and long-range financial projects. Work requires full knowledge of financial methods and statistics and is performed under general direction and assumptions are guided by precedent General Accounting Manager Grade 12 - SMP Accounting manager job with responsibility for operation of a department focused on general accounting functions. The job typically requires a bachelor s degree in accounting with 8+ years of experience, or equivalent. This job typically reports to a CFO or Controller. Responsible for the application of principles of accounting to install and maintain the general accounting system, including preparation of reports and statistics reflecting assets, liabilities, financial transactions, earnings, profits, cash balances, and other financial results. Maintains accounts and records of disbursements, expenses and tax payments. Prepares and files tax returns and other reports to government agencies; maintains insurance and property records. Supervises and directs work of professional and clerical staff General Accounting Supervisor Grade 10 - SMP First level of supervision of the accounting area. The job typically requires an associate s degree in accounting and 5+ years of experience, or equivalent. Responsible for the supervision of non-exempt employees who maintain general and subsidiary ledgers of the facility, prepares operating and financial statements, and reconcile bank statements. Other subordinate functions may include fixed asset control and depreciation, accrual to meet anticipated liabilities, preparation of general tax reports such as those for sales, payroll and personal property taxes, and payables/receivables. Report supervisors of professional accountants as General Accounting Manager Internal Auditor Grade 12 - SMP Audit accounting and statistical data and activities of various departments, divisions, or locations to verify accuracy and compliance with organizational plans, systems, policies and procedures. Determine proper accountability of organizational assets through physical count and confirmation. Prepare and submit reports on the results of audits, recommending improvement in policies and procedures. Audit accounting records of contractors regarding agreements where the organization is a party at interest. Follow up as directed to ensure implementation of audit points and recommendations. Cooperate with outside auditors to expedite their work. Work requires full knowledge of business and accounting systems and practices and is performed under general direction and guided by precedent and policy Payroll Clerk I Grade 6 - OCT First level of payroll clerical work. The job typically requires reading, communication and math skills commensurate with a high school diploma or GED and less than 1 year of related training and experience, or equivalent. Incumbents follow standard procedures in making a variety of system entries and computations from data on employee time cards or computer entries. Work includes entering rate changes, totaling hours and distributing or allocating costs; checking computations of timekeepers and researching shortage claims. Work may include calculating total earnings, overtime, taxes, withholding for premiums and savings and similar factors. Work may include coordinating with an outside payroll service to produce calculations, print checks and prepare total payroll reports. Much of the time is spent using a keyboard. Incumbents may use specialized software packages to enter and compute payroll. Incumbents follow standard procedures and have readily available supervision. Page 2 of 27

7 1012 Payroll Clerk II Grade 8 - OCT Highest level of payroll clerical work. The job typically requires reading, communication and math skills commensurate with a high school diploma or GED and 3+ years of related training and experience, or equivalent. Incumbents follow standard procedures in making a variety of system entries and computations from data on employee time cards or computer entries. Work includes entering rate changes, totaling hours and distributing or allocating costs; checking computations of timekeepers and researching shortage claims. Work may include calculating total earnings, overtime, taxes, withholding for premiums and savings and similar factors. Work may include coordinating with an outside payroll service to produce calculations, print checks and prepare total payroll reports. Work may also include calculating commissions, administering executive compensation and record maintenance of short and long-term incentive plans. Much of the time is spent using a keyboard. Incumbents may use specialized software packages to enter and compute payroll. Incumbents may provide work direction or check the work of less experienced payroll staff Payroll Manager Grade 11 - SMP Establish and implement payroll systems, methods, and procedures. Manage the preparation and processing of multiple payrolls involving all levels of cash compensation and any range of complexity including commissions, piece rate, and multiple tiers of incentive compensation systems. Evaluate and recommend services and software and make related recommendations. Make required software adjustments to suit program requirements. Conduct analyses and prepare any range of periodic or special internal and external reports relating to payroll issues. Forecast payroll costs based on established or proposed program implementations and circumstances. Define and implement processing efficiencies and act as technical resource for payroll tax and accounting issues. Personally engage in more complex and confidential payroll issues. Work requires full knowledge of payroll methods, systems and software modules, related regulatory requirements, and supervisory skills. Work is performed under general direction and within established policy Payroll Supervisor Grade 9 - SMP The Payroll Supervisor/Administrator provides leadership of the payroll function. The job typically requires some technical training in accounting and payroll practices beyond high school and 5+ years of experience in accounting and payroll processing. Under direction of an accounting or human resource manager, this job is responsible for maintenance and implementation of the payroll system, including management of external service provider relationships. Responsible for supervision of non-exempt employees who maintain employee information necessary for payroll calculation (such as base rate, number of exemptions, eligibility for shift premium, etc.) and who prepare payroll. Subordinate employees compile from time cards, job tickets or other source records all information necessary to calculate earnings for each pay period, including base pay, overtime pay and any incentive pay. Makes determinations regarding application of wage and hour law and oversees preparation of periodic reports of earnings, taxes, and deductions. Administrative Office Services 1210 Administrative Assistant I Grade 5 - OCT First level administrative assistant job, typically requiring reading, communication, math and problem solving skills equivalent to a high school education or GED and 1+ years of experience, or equivalent. Performs administrative support work; specific duties vary with department(s) assigned. Assists the supervisor and other department personnel by performing a variety of duties in support of department functions, such as meeting planning, preparing documents, or coordinating activities. Collects, compiles, records or otherwise gathers data and prepares standard reports with information necessary for decision-making. Incumbents typically use computer applications for word processing, spreadsheets, databases, graphics or scheduling. Other skills may include use of a programmable telephone system, audiovisual equipment or the internet. Incumbents make routine choices within established guidelines, with readily available supervision Administrative Assistant II Grade 6 - OCT Experienced level administrative assistant job. The job typically requires high school graduate level reading, communication, math and problem solving skills and 3+ years of experience, or equivalent. Incumbents perform administrative support work; specific duties vary with department(s) assigned. Assists the department or function manager and other department or function staff by performing a variety of support duties, such as conference or meeting planning, preparing complex documents or coordinating activities. Collects, compiles, records or otherwise gathers data and prepares standard and custom reports with information necessary for decision-making. Incumbents typically use computer applications for word processing, spreadsheets, databases, graphics, web page content preparation or scheduling. Other skills may include use of a programmable telephone system, audiovisual equipment or the internet. Incumbents must have the ability to exercise independent judgment and discretion. Incumbents make non-routine choices within established guidelines, with minimal supervision Administrative Assistant III Grade 7 - OCT Highest level administrative assistant job, not directly supporting the CEO or President. The job typically requires high school graduate level reading, communication, math and problem solving skills and 5+ years of experience, or equivalent. Incumbents perform administrative support work; specific duties vary with department(s) assigned. Assists the department or function manager and other department or function staff by performing a variety of support duties, such as conference or meeting planning, preparing complex documents or coordinating activities. Collects, compiles, records or otherwise gathers data and prepares standard and custom reports with information necessary for decision-making. Incumbents typically use, and may train others to use, computer applications for word processing, spreadsheets, databases, graphics, web page content preparation or scheduling. Other skills typically include use of a programmable telephone system, audiovisual equipment or the internet. Incumbents must have the ability to exercise independent judgment and discretion. Incumbents may set precedent within limits and/or administer operating rules and procedures under management guidance. Incumbents may provide work direction to other support staff Administrative Assistant to Chief Executive Officer Grade 8 - OCT Highest level administrative assistant job, equal in skills to the level III administrative assistant job, but directly supporting the CEO or President. The job typically requires high school graduate level reading, communication, math and problem solving skills and 5+ years of experience, or equivalent. Assists the top executive by performing a variety of support duties, such as screening calls, conference or meeting planning, preparing complex documents or coordinating activities. Collects, compiles, records or otherwise gathers data and prepares standard and custom reports with information necessary for decision-making. Incumbents typically use computer applications for word processing, spreadsheets, databases, graphics, web page content preparation or scheduling. Other skills typically include use of a programmable telephone system, audiovisual equipment or the internet. Incumbents must have the ability to exercise independent judgment and exercise discretion regarding confidential matters. Incumbents may provide work direction to other support staff. Page 3 of 27

8 1202 Administrative Clerk Grade 4 - OCT Second of two levels of general clerical work. The job typically requires high school graduate level reading, communication and math skills and 2+ years or experience, or equivalent. Incumbents normally are familiar with department or functional operations and are able to work with minimal assistance. Incumbents perform clerical, counter work and typing duties of some diversity, requiring the application of various standard procedures and preparation or use of several types of forms, reports or records. Incumbents may post data directly to a database from information furnished. Posting may involve some intermediate operation such as cross-checking, comparison or ordinary calculations. Incumbents may prepare and type reports, orders or other forms such as requisitions, schedules or control records of various types. Do not report jobs specializing in customer service, accounting, data entry or filing Administrative Specialist Grade 8 - OCT Provide administrative support assisting management in providing analysis, documentation, and reports. Research issues, investigate policies and precedents, explore alternative courses of action and formulate recommendations including the development and implementation or modification of procedures and methods. Develop presentations related to results. Prepare any range of periodic or special reports to provide data for executive review and utilization. Direct clerical support, communicate with customers and others, coordinate and schedule services and coordinate projects at all levels of management. Work is performed under direction with definite objectives in support of executive initiatives and requires considerable autonomy Dispatcher Grade 9 - OCT Dispatch drivers based on customer or company requirements, products, services, routes, and/or schedules. Define, revise and map routes periodically as required. Receive and respond to calls from customers or sales staff regarding service issues. Communicate customer and routing information to drivers and respond to anomalies reported by drivers while in the field. Track location of vehicles on computerized or manual system, maintaining contact with drivers to ensure proper flow of pick ups and/or deliveries. Report emergency situations encountered by drivers to authorities and management and provide related support. May receive, record, and/or verify reconciliation of cash, sales, receipts, delivery data, fuel, mileage, and vehicle condition reports from drivers at end of shift. Maintain log of shift activities. May record and track information related to services provided, vehicles, safety, or operational systems and generate any range of related reports. May participate in meetings to communicate pertinent information to drivers and supervision at beginning or end of shift. May assist supervision to communicate company regulations, processes and systems to drivers Document Clerk Grade 5 - OCT Perform routine duties to provide centralized or departmental incoming and outgoing correspondence or documentation relating to assigned areas of responsibility such as purchasing, engineering, quality, manufacturing, or contracts administration. May involve the maintenance of classified documents to ensure compliance with security regulations or company policy. File, maintain, store, distribute, archive, or otherwise track documents in hard copy and/or in computerized format. May communicate document format standards to others. Work is performed under general supervision and within limits of standard or accepted practice General Clerk Grade 3 - OCT First of two levels of general clerical work. The job typically requires high school graduate level reading, communication and math skills and no previous experience, or equivalent. Duties include performing routine clerical procedures in support of an assigned department or function. Duties may include combinations of counter work, filing, checking, redirecting, or entering data into a computer. Incumbents follow prescribed procedures in handling, classifying, filing or indexing data. Working under close supervision, incumbents perform simple computations according to clearly defined principles. Do not report jobs specializing in customer service, accounting, data entry or filing Mail Clerk Grade 2 - OCT Receive and sort incoming mail for distribution and acknowledge receipt of incoming packages. Collect and deliver mail, messages, and packages throughout facilities. Weigh and prepare outgoing mail and packages for general mail or courier services. Record courier and postal charges, maintain postage meter, and pick up and deliver mail at the post office as required. Work is performed under immediate supervision, involves a limited range of routines and refers questionable issues to others Office Administrator (Small Company or Branch Office) Grade 8 - SMP Supervisory administrative job with responsibility for multiple support functions for a small company office or a branch office location. The job typically requires some training beyond high school and 5+ years of experience, or equivalent. Typical responsibilities extend to all, or some, of the following functions: office support, telecommunications, mail, copy center, security, facilities, purchasing, computer support, payroll, bookkeeping, human resources and customer service. Supervises non-exempt staff engaged in any of the functions listed above. May use and direct outside resources to assist with some of the job functions Paralegal Grade 9 OCT Paraprofessional level legal support position. The job typically requires two-year college degree and 3+ years of work related experience, or equivalent. Researches and analyzes law sources such as statutes, recorded judicial decisions, and legal articles. Investigates facts to determine causes of action and to prepare case materials and legal documents for review, approval, and use by an attorney. Schedules and may assist with depositions. May specialize in an area of legal practice Receptionist Grade 4 - OCT This is a specialized job performing reception duties at the corporate, divisional or departmental level. The job typically requires high school graduate level communication and problem solving skills with previous experience of less than 1 year, or equivalent. Receives visitors, secures identification, and determines whom they wish to see. Announces visitors and directs them to the proper office when authorized. Issues visitor's badge and registers as required. Work is task oriented with routine decisions within established guidelines, with readily available supervision. Incumbents may perform other support tasks that can be done while in the reception area Receptionist & Telephone Operator Grade 4 - OCT This is a combination job performing at least two of the three listed functions in the title at the corporate, division or departmental level. The job typically requires high school graduate level communication and problems solving skills with previous experience of less than 1 year, or equivalent. Receives visitors, secures identification, and determines whom they wish to see. Announces visitors and directs them to the proper office when authorized. Issues visitor's badge and registers as required. Operates a telephone console, receives incoming calls and connects to the proper party. Answers general requests for information within established guidelines. Performs routine secretarial duties such as typing, data entry, schedule coordination, making travel arrangements or handling company mail. Page 4 of 27

9 1213 Traffic Clerk Grade 5 - OCT Validate freight bills using delivery receipts, bills of lading, purchase orders, contracts and other related documentation. Verify rates, weights, and charges. Follow standard processes to file claims and dispute inaccurate charges. Interact with carriers as required to expedite responses and handle first level dispute resolution. Provide documentation for claims and disputes and communicate relevant information to others for escalation of issues. Allocate freight charges to proper accounts. Issue shipping instructions and routings to vendors for shipments as required. Assist to specify best routings and most economical shipping methods. Work is performed under general supervision and within limits of standard or accepted practice. Banking 4204 Branch Manager/Area Manager Grade 11 - SMP Responsible for overall operation of medium sized branch with staff of five to nine and/or broad latitude in execution of financial institution policy. May perform sales functions, calling on new and existing commercial customers and/or servicing assigned commercial accounts Head Teller Grade 8 - OCT Coordinate activities of tellers engaged in receiving and paying out money and keeping records of banking transactions. Assign duties and work schedules for tellers to ensure efficient functioning of department. Train employees in customer service and banking procedures. Approve checks for payment, adjust customer complaints and examine tellers reports of daily transactions for accuracy. Consolidate and balance reports and ensure supply of money for banks needs based on legal requirements and business demand Teller Grade 5 - OCT Receive and pay out money, keep records of money and negotiable instruments involved in various bank transactions. Receive checks and cash for deposit, verify amounts and examine checks for endorsement. Enter deposits in depositors passbooks or issue receipts. Cash checks or process credit card advancements and pay out money upon verification of signatures and customer balances. Place holds on accounts for uncollected funds. Order supply of cash to meet daily needs, count incoming cash and prepare cash for shipment. May compute service charges, file checks and accept utility bill, loan or credit card payments. Photocopy or microfilm records, sell domestic exchange, travelers checks and savings bonds and open new accounts. Citrus/Agricultural Processing, Packing & Growing 8021 Barrel Line/Schole Operator Grade 8 - PMMS Operate equipment to fill designated containers with unprocessed juice. May be a closed or open system. Position lined container, moving on conveyor system to align under dispensing equipment such as boom or hose. Align or attach filler hose. Initiate flow of juice into container. May be responsible for checking brix weight at prescribed intervals. Close and tie or seal liners upon completion of filling process, and push container along conveyor system to next process. May be responsible for applying label or identification ticket. Participate in cleaning operations in assigned area. May perform other related duties as assigned Blender Grade 5 - PMMS Operate and tend equipment to blend concentrate and other ingredients based on defined formulas and recipes. Move and position required amounts of barreled ingredients for release into chopper and subsequent inclusion into the blender. Operate computer to open valves and initiate flow of concentrate to blend tank ensuring required amounts are released. Initiate blending operation, taking measurements and performing periodic tests to ensure product quality and adherence to formulation. Examine and take samples from tanker trucks for test and sanitary certification. Pump blended product into certified tankers or send to next line for containerization by others. Perform periodic change over and clean up procedures initiating CIP system and performing manual cleanup as required Citrus Yard Trailer Truck Driver Grade 8 - PMMS Operate large tractor to move trailers of fruit from yard, through scales and into position for unloading into plant processing operations. Maintain a constant flow of filled trailers for processing operations in designated order, following prescribed schedule. Move unloaded trailers from off-loading area and onto scales for weight verification and reposition into designated position in yard. Check and maintain fluid levels of trucks and report malfunctions and requirements for repairs. Perform routine cleaning operations in assigned areas as directed. Generally requires commercial drivers license with required endorsements Control Room Operator Grade 6 - PMMS Activate system, engage feeds and observe operations by monitoring computerized control system. Observe, monitor and control operations, monitor rate of flow of fruit through extraction system and make adjustments as required to speeds or feeds to maintain work flow, productivity and efficiency. Communicate with other operators to coordinate operations between workstations and provide information regarding status of runs, problems or stoppages. Maintain records relating to production, supply usage, down time and quality data Evaporator Operator Grade 7 - PMMS Activate systems, bringing pressure, temperature and vacuum to required levels, engage feeds and observe operations by monitoring computerized control systems and system gauges. Make adjustments as required to control desired brix level and temperature through system. Adjust valves and communicate with others to maintain requirements to ensure proper quality of product and flow of material. Conduct analyses of product to ensure compliance with specifications. Maintain appropriate temperature to pasteurize, evaporate and maintain sterilization. Call attention to the need for system repairs. Perform or assist with periodic product change over, system CIP operations and manual cleaning of assigned external systems. Perform required preventive maintenance on systems Extractor Operator Grade 7 - PMMS Initiate, operate and monitor the extractor system to produce juice and by-products from fresh, whole fruit. Ensure continuous flow of operation by clearing jams as necessary and communicating with co-workers. May participate in operating sizer to ensure proper size fruit to extractors. Conduct single strength juice tests at prescribed intervals to ensure that product meets requirements and is within established limits. Perform preventative maintenance on assigned equipment on a routine basis. Call attention to the need for system repairs. Perform periodic product change over and CIP and manual cleaning routines Feedmill Coordinator Grade 6 - PMMS Set up and operate equipment to produce feed products from waste solids generated by fruit processing. Monitor the process and make adjustments to speeds, feeds, temperatures, and steam pressure, material and ingredient volume to maintain product quality. Take samples, conduct tests and record results. Record and maintain production data and conduct safety audits as required. May coordinate and set up transportation for feed product shipments. Perform routine preventative maintenance assignments on plant equipment as directed and notify supervision of the need for repairs by others. Perform periodic cleaning routines. Page 5 of 27

10 8007 Grader Grade 10 - PMMS Work as member of grading team to visually check and segregate product on conveyor belt or table based on prescribed requirements for grade, color and size. Discard inferior or defective product and foreign material. Enter designated information in the computer and fill out log sheets as required. Perform or assist with periodic manual cleaning routines Label Machine Operator Grade 9 - PMMS Change over and operate label machine to produce the designated labels for fruit as directed by packing and shipping schedules. Responsible for correct labels being applied to fruit as directed by supervisors. Responsible for cleaning and maintaining the labeling machine and maintain inventory of required labels. Perform other duties as requested and maintain cleanliness of assigned area Processing Leader Grade 6 - PMMS Lead and participate in the sequential unloading and movement of unprocessed product into plant for processing. Maintain continuous flow of product and communicate interruptions and changes in the flow to the area receiving the product. Communicate assignments and operating instructions to personnel within assigned area. Train personnel and organize and direct the workflow of product through the receiving and inspection areas ensuring the sequential movement of product into the production area. Monitor and record operation of equipment and safety check lists, and notify supervisor of unusual operating or sequencing problems. Maintain cleanliness of assigned area Q.A. Lab Technician Grade 7 - OCT Perform a variety of qualitative and quantitative tests to determine physical or chemical properties of products, by-products and waste matter, or to ensure compliance with company or government quality standards. Conduct standardized tests of products for flavor, color, texture, nutritional value, or other factors, using incubator, autoclave, ovens, balance scales, refractometer, or other equipment. Refer to tables or compute such factors as moisture, salt content, sediment, or solubility. Observe sample smears through microscope to identify bacterial or extraneous matter. Record results and report to management. Clean lab equipment Scale Attendant Operator Grade 7 - OCT Perform duties to read, record, document and maintain weight records for incoming and rejected fruit and outgoing shipments. Assign order of processing of full trailers of fruit based on order of receipt and processing requirements. Prepare receiving tickets and distribute. Verify identification and sequence of trailers moved to scale and record gross weight of received fruit trailer. Certify weight of unloaded trailer and calculate gross weight of received fruit. Calculate and record number of boxes received busing established formula and notify appropriate personnel. Identify, weigh and record data related to trucks arriving to pick up outgoing shipments, and weigh, calculate and record weight of trucks carrying shipments of product from property. Note and communicate discrepancies or issues to appropriate departments. Reconcile the number of boxes of fruit processed by trailer load to the State inspection ticket and to growers trip ticket to ensure correct payment of fruit to grower and correct payment of taxes to State Tank Farm Operator Grade 3 - PMMS Independently monitor a series of tanks to store and distribute citrus concentrate for use in production of beverages, monitor flow meters and pressure gauges, turn valves and start pumps to transfer fluid concentrate to or from specified tanks and to processing areas. Calculate blends of available product to meet requirements and transfer appropriate quantities to specified areas. Measure and report on quantity in tanks. Maintain records of materials received and distributed, gauge readings, pumping time and storage data. Inspect pumps, motors, valves, and piping and electrical ground wire connections. Report leaks, temperature and pressure abnormalities and other potential hazards. Draw samples and conduct routine tests and analyses. Clean and load tankers for over the road or rail transport on concentrate. Instruct and train less qualified operators Unloading (Dump) Operator Grade 8 - PMMS Operate forklift to position containers of fruit for unloading by automated equipment into conveyor system. Check forklift for proper operation and perform defined preventative maintenance routines as required. Participate in periodic cleaning operations of assigned area. May perform other duties as assigned. Construction 5020 Carpenter Grade 2 - PMMS Construct, erect, install and repair structures and fixtures of wood, plywood, and wallboard, using carpenter s handtools and power tools, and conforming to local building codes. Study blueprints, sketches or building plans for information pertaining to type of material required, such as lumber or fiberboard and dimensions of structure or fixture to be fabricated. Shape materials to required measurements, assemble and install. Install such wood items as stairways, floors, subfloors, walls, window frames, and door frames as well as finish hardware Carpenter (Rough) Grade 5 - PMMS Build rough wooden structures, such as subfloors, concrete forms, scaffolds, tunnel and sewer supports, and temporary frame shelters, according to sketches, blueprints or oral instructions. Determine appropriate material, measure, cut and assemble pieces using handtools and power tools to complete the construction of a particular piece. Fabricate and install rough window and door frames for use by finish workers Concrete Finisher Grade 4 - PMMS Smooth and finish surfaces of poured concrete floors, walls, sidewalks, or curbs to specified textures, using hand tools or power tools. Monitor pouring of concrete and use tools to move concrete to fill forms completely. Level and use appropriate tools to bring water to surface and produce soft topping. Smooth and finish concrete surfaces in appropriate pattern, removing rough or defective spots. Add color, stone or other embellishments as instructed Construction Project Manager Grade 10 - SMP Assist with or perform estimating of assigned jobs, checking cost codes, subcontractor pricing and cash flow schedules. Generate subcontractor and supplier list as required. Present bid to owner or architect, establish billing procedure and payment schedule. Review permit plans and specifications, schedule job segments and make schedule revisions as required. Monitor work, ensure that subcontractor work conforms to specifications and that construction schedules are met. Review delivery tickets and invoices. Call for inspections, make punch lists and obtain certificate of occupancy. Ensure that as built drawings are current and complete, prepare close out package and final cost analyses. Respond to warranty calls. Page 6 of 27