Facilities Maintenance Technician

Transcription

1 Facilities Maintenance Technician Rev 11/2016 Position Description and Performance Standards Employee Name: Reports To: Facilities Manager Department: Innovation and Citizen Engagement Type in of Initial Review: Type in of Mid-cycle Review: Type in of Final Review: Select one below for year: 2017 Annual Performance Evaluation X New Job Basic Purpose of the Job Under general direction, maintains assigned City facilities and grounds including electrical maintenance, basic plumbing, painting, carpentry, HVAC preventative maintenance, and other general maintenance duties. Adheres to city safety standards. Rating Scale and Definitions Standards 4.0 Performance consistently surpasses all established standards. Activities often contribute to improved or innovative work practices. This category is to be used for truly outstanding performance. Supervisor is required to provide narrative comments to justify this rating. Fully Proficient Consistently Meets/Sometimes Exceeds Standards (<4.0) Performance meets all established standards and sometimes exceeds them. Activities contribute to increased unit/department results. Employee consistently completes the work that is required, and at times goes beyond expectations (<3) Performance meets most, but not all, established standards. Activities sometimes contribute to unit/department results. This category is to be used for employees who must demonstrate improvement or more consistent performance. Supervisor is required to provide narrative comments to justify this rating as well as recommended areas for improvement. 1 or <2 Performance is consistently below requirements/expectations. Immediate improvement is necessary. Supervisor is required to provide narrative comments to justify this rating as well as recommended areas for improvement. Page 1 of 7

2 Essential Functions (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. The list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class.) Indicate how the employee performed relative to these standards by entering your detailed point score in the box on the right. 1. Complete work orders as assigned and manage work order status using maintenance management software system. Narrative-type in gray boxes. Expand box by left clicking on bottom left corner below number and dragging down. 2. Inspect buildings and grounds to determine functional systems and detect malfunctions and needed repairs. 3. Perform minor electrical maintenance including replacement or repair of wall switches, outlets, breakers and light fixtures using appropriate hand, power and specialty tools. (1.0) 4. Perform minor plumbing maintenance including replacement or repair of leaks in drains and faucets, unclogging of drains, trenching and laying new lines, replacing drain hoses on washers and similar devices to provide operable and efficient plumbing capabilities. 5. Perform minor painting, carpentry and masonry work including preparing surfaces and using brush, sprayer, or roller to apply paints, stains, and varnishes, hanging doors, fitting locks and handles to provide operable and efficient facilities. 6. Perform basic HVAC repair and preventative maintenance including, but not limited to: air filter replacements, coil cleaning, fan motor replacements, adjusting thermostats and managing the energy management software system to sustain comfortable temperatures and proper equipment operation. (1.0) 7. Remove snow and ice from assigned facilities. Page 2 of 7

3 8. Learn and implement proper safety precautions related to all work performed. Subtotal of Essential Functions 0.0 Average Rating Organization: Organization Support: Follow City policies, procedures and regulations; complete administrative tasks correctly and on time. Support the mission, goals and values. Benefit the organization through participation in outside activities. (1.0) Leadership: Understand the significance of their role as a City employee and conduct self above reproach on and off duty. React well under pressure, show courage to take action, inspire respect and trust, motivate others to perform well. Teamwork: Exhibit objectivity and openness to others views, give and welcome constructive feedback. Work cooperatively and collaboratively to achieve department and city goals. Safety: Comply with safety guidelines, rules and regulations. Promote a culture of safety in the workplace and report safety hazards when observed. Has participated in safety training as set by the City Manager, Department Head and/or HR. Subtotal of Organization Functions 0.0 Average Rating 0.00 Page 3 of 7

4 Core Beliefs - RELATE Our core beliefs are centered on exceptional service and are based around treating our customers and fellow team members with dignity and respect. We value teamwork and recognize that we must continually strive to improve the customer experience. Every team member, regardless of job title, plays a part in creating a service environment and each are empowered to respond to the needs of our customers and teammates. R - Respect / Courtesy Saying please and thank you with a smile Listening respectfully and cooperating with others Presenting a positive image Caring about customer s needs Select from Drop Down List Being engaged while attending meetings Being loyal and respectful to mayor, city council and management Taking time to know your customer E - Ethics / Integrity Doing what you say you are going to do Being trustworthy in dealings with others Delivering on commitments and promises Being honest, truthful and tactful in communications Doing the right thing when no one is watching Acting in an ethical manner-above question Acting professional Respect toward co-workers L - Leadership / Innovation Being loyal and respectful on and off duty Respecting and supporting policy Leading by example not by exception Looking for ways to produce better results or reduce cost Being open to new ideas; willing to change Taking initiative A - Accountability / Professionalism Taking responsibility for your decisions and actions Completing tasks and assignments on time, within budget Striving to exceed expectations; knowing & doing your job Asking for help, helping others Holding self and others accountable Learning from setbacks, doing the job better next time Using time management appropriately based on organizational needs T - Transparency / Openness Proactively sharing information Fostering partnerships, participation, collaboration, and cooperation Planning a process with the outcome/customer in mind Communicating openly, directly and in a timely manner Acting in the City s best interest E - Excellence in Service Putting the needs of the community & organization first Doing the job right the first time Completing the job efficiently and effectively Being responsive to community needs Striving to exceed customer s expectations Going the extra mile to serve with an optimistic attitude Making a difference every day Providing complete and accurate information Subtotal of RELATE Standards 0.0 Average Rating 0.00 Page 4 of 7

5 Total Organization & RELATE 0.0 Average Rating 0.00 Physical Requirements and Work Environment Indicate the appropriate physical requirements of this job in the course of a shift. Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. Overtime Status Exempt (salaried not eligible for overtime) Job Requirements Minimum Work Experience, Education and Other Skills. Licensures & Certifications Licenses must be active and current. Ability to perform heavy manual labor required. Strenuous physical work requiring ability to lift a maximum of 100 pounds, frequent lifting, carrying, walking and standing and hand/eye coordination required. Frequently required to climb, work at heights, balance, stoop, kneel, crouch or crawl. Occasional hand/eye coordination for operation of equipment; vision for reading and preparing written reports and documents; frequent speech communication, hearing and listening to maintain communications with employees and citizens. Inside and outside work, with exposure to outside elements. Driving and walking during inclement weather required. Frequent exposure to paint, chemicals, heights (building roofs, etc.) and dusty environments. Occasional exposure to loud noise. _X_ Nonexempt (hourly eligible for overtime) High school diploma or general education degree (GED) required. Two (2) to four (4) years experience in construction or maintenance or any equivalent combination of training and experience required. Knowledge of general construction tools and equipment and safe work practices. Knowledge of methods, techniques, tools and the operational characteristics of mechanical equipment used in the general construction and maintenance of landscaped areas and facilities. Ability to troubleshoot and problem solve maintenance issues as they arise. Ability to follow set guidelines, rules and safety procedures and apply them in daily situations. This position is subject to non-standard working hours including nights, weekends, and holidays. Current Colorado driver s license with acceptable record. Page 5 of 7

6 Performance Goals Sheet Employee: Supervisor: Elements of a SMART Goal: State goals in positive terms: Explain what you want to achieve, as opposed to what you don't want to happen. Goals need to be: Specific, Measurable, Attainable, Relevant and Time-bound. Goals may require a tracking mechanism or some reporting tool. Include dates to complete and outcome desired. Identify the corresponding performance component and number below. Goal:: Select All Functions that Apply in Drop Down Below # Please rate these items in the Essential Functions, Organization, Supervisor or Core Beliefs section it relates to. Page 6 of 7

7 Acknowledgement of Position Description Evaluation Document AMERICANS WITH DISABILITIES ACT STATEMENT External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis. This position description is not exhaustive and other duties may be assigned by your supervisor as deemed necessary. I have received a copy of this position description and understand that my performance will be based on the expectations of this position. (Please sign this section after first/initial review) Signature Print Name EVALUATION OVERALL RATING for year: 2017 Employee Name 0 Component Score Weight Weighted Rating Essential Functions % 0.00 Organization & Core Beliefs % 0.00 Overall Rating 0.00 (<2) Performance Evaluation Signatures: (Sign this section after final rating/review) Supervisor Signature Employee Signature Second Level Supervisor (If Applicable) Department Head Signature Employee Comments: (Please continue on separate page and attach as needed) Page 7 of 7