EDA VOCATIONAL TRAINING Phil Linehan MD Workskills Ltd

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1 EDA VOCATIONAL TRAINING Phil Linehan MD Workskills Ltd

2 EDA & Work Skills Ltd Training Partnership Work Skills Ltd (WSL) - National Training Provider EDA L&D Provider Offering EDA members & affiliates access to funded training packages through the Government s Apprenticeship programme

3 What is an Apprenticeship? A course designed by industry, for industry, to deliver training in new and existing skills A 12 month programme for frameworks relating to job specifications in your workplace Vocational & academic mix with some choice, to meet your demands Delivered exclusively in the workplace at times to suit your business Not just for new recruits

4 EDA Apprenticeships for employed or placed apprentices Apprentices are WSL employees giving you greater flexibility with your staffing Provides new skills for motivated staff improved retention Staff have the practical competence and qualification your organisation needs Buy-in by an Apprentice will improve several aspects of the business, from filling skills gaps to improving profitability

5 EDA Apprenticeships for employed or placed apprentices Cost of qualifications: 16 to 18 years (under 19) funded by the Government (SFA) 19 + WSL will advise you of the funding options and criteria

6 EDA Apprenticeships for employed or placed apprentices Qualifying criterion: Lived in the EU/EEA for at least 3 years Do not hold a Level 4 or higher qualification Work a minimum of 16 (30) hours per week Have the right to live and work in the UK

7 EDA Apprenticeships Placed Apprentices EDA recommended minimum weekly pay: 16 year old year old year old rate agreed between EDA Member and WSL Above rates +10% for locations within M25, and +10% An administration charge - (capped 40 per week/per learner)

8 FAQ Apprenticeships EDA What happens if I, (You) want to take the Placed Apprentice on permanently? Recruit at any time No additional cost to you Same employment rights as your existing permanent staff Apprentice must continue with qualification

9 FAQ Apprenticeships EDA What happens after the 12 months is over? Offer the apprentice a permanent position, if you wish Candidate completes qualification and seeks alternative employment and you can seek to employ another apprentice

10 FAQ Apprenticeships EDA What about those already employed? Normal eligibility criteria Does not affect their current salary

11 EDA Apprenticeships For any other questions regarding the EDA s Training and how it can benefit your business please contact... Joanna Key Tel: joanna@eda.org.uk

12 EDA PRODUCT KNOWLEDGE TRAINING Tom Jones MD of Lockwell Electrical & EDA Board Member for Training

13 Why Train?... Why not? Our customers like to talk to staff, who know what they are talking about Investing in your staff demonstrates to them, that you are serious about their future and they are more likely to stay We talk about the cost of training yet, as an example, minimum wage including NI costs you approximately 1,340 per month, Our highest module price is 150 for 40 hours learning? You will build a well-trained team of staff, who are more likely to positively effect your sales and margin, than those that are not trained Continued...

14 Why Train?... Why not? The more capable each member of staff is, the better balance of work load for everyone in the branch or depot No time away from work is needed to learn You demonstrate professionalism/good leadership and have a clear training plan and structure

15 EDA Modules Health & Safety Customer Care Fundamentals of Electricity Switchgear, Distribution & Protection Lamps & Lighting Cables & Wiring Accessories Renewable Energy Systems Electrical Heating & Ventilation Electrical Industrial Components Luminaires

16 Modules overview Each Module provides up to 40 hours of learning, over a period of 12 weeks No attendance at college required Programme undertaken in the learners own time combined with help from other branch or depot staff Tutor support available from MOL Qualifications are recognised by City & Guilds Two modules: Award Five modules: Certificate Ten modules: Diploma

17 Costs No. of modules ordered Cost to EDA Member Saving

18 EDA Product Knowledge modules a quality training programme, ready made for you and your staff For more information regarding the EDA s training and how it can benefit your business please speak with; Mike O Sullivan of MOL Or contact Joanna Key Tel: or - joanna@eda.org.uk

19 WHY USE EDA FOR TRAINING? Mark Lyon Operations Director for Midshires Electrical & Lighting Ltd Barry Brown National Sales Manager for CED Ltd

20 WHY USE THE EDA FOR TRAINING? Bridging The Gap How do we incorporate the MODS into our Business Train To Gain Module content Who Benefits How To Order Feedback From MOL Why does Midshires Electrical buy into it What are the benefits

21 WHY USE EDA FOR TRAINING Personal experience Training has never been our strongest point. Always promised myself that I would do something about it if I was lucky enough to find myself in a position to do so. To make the difference.

22 BRIDGE THE GAP The gap is the gulf between the experienced staff and the new starts The time scale taken to bridge this gap We need a way to fast track people We must not rely on the sink or swim mentality

23 BRIDGE THE GAP Midshires Electrical, became a member of EDA why? Because of the industry specific MOL modules that they offer. I felt that the Modules where something that my business was looking for and would go along way to Bridging that Gap.

24 How Do We Incorporate the MODS into our Business? From Interview to Induction awareness of our training programme We choose the apprenticeship route so the employee is required to -: Complete the necessary NVQs EDA Modules (Industry specific) Midshires in-house training (System specific)

25 Train To Gain Incentivise Salary review Assessment Future proof

26 The Benefits of the modules are.. Industry Specific MOL in conjunction with the EDA L&D group Modules updates Value for money Each module requires approx 40 hours of work to complete, in each subject matter

27 Content of a module.. The answers have to be researched by Looking at suppliers technical information Team work, discuss with colleagues At the end a project has to be completed Catalogues Product Internet

28 Content of a module.. When I viewed the Luminaires module recently and looked at the project, they had to show workings on Types Of Fittings Lumens (not watts) LOR of the fitting Lux levels Energy report / calculation

29 Content of a module.. How long was it in your working career before you encountered these types of references or phrases? Within one year you could have a New Start talking and thinking in this way THAT S BRIDGING THE GAP

30 Who benefits from this training? The Learner The Employers Your Suppliers Your Colleagues And the big one - the customer

31 Who benefits from this training? After sitting down with a trainee I asked for his honest feed back and he said :-

32 Who benefits from this training? After sitting down with a trainee I asked for his honest feed back and he said :-

33 How Do You Order The Modules? Online print the application form Tick the modules required Complete Trainee Details Sign & fax over to the EDA That easy, five minutes and it s done. From that point on - EDA will advise and manage for you.

34 Feedback From MOL The trainee will receive the marked module back from the MOL, there will be comments added from the assessor There are dedicated numbers that the trainee can call while working through the modules They are never alone; always having someone to talk things through.

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37 Why Do I Buy In To It? Added value :- By investing time and money in good quality industry specific training your team will be geared up to focus just as much on the feature and benefits and not just the price.

38 Why Do I Buy In To It? Its not about shifting boxes, its about creating opportunities and offering solutions. With increasing sales online you will need to stand out from the crowd, relationships are the key but it must be backed up with credibility /knowledge. Knowledge is not just power, its profit.

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40 EDA Working Group for Learning & Development Barry Brown National Sales Manager CED

41 Apprenticeships & Vocational Training By common consent, the electrical industry s greatest challenge???

42 Apprenticeships & Vocational Training With so much focus on customers, we often lose sight of our employees, the critical roles they play in our business and the fact that they are the single greatest ASSET within the organisation, and one that should continually be invested in. It s always instructive to remember that companies are the employees and that customer service and quality are dependent upon all staff being skilled and motivated.

43 Apprenticeships & Vocational Training One indisputable fact is that those who interact daily with customers know those customers the best, and yet too many businesses take their staff for granted, offer little or no learning & development and yet expect these same employees, miraculously, to treat customers with world-class service.

44 Plugging the skills gap Candidates pre-selected Applicants not from Job Centre, i.e. better motivated & committed No advertising costs Now!! Youngsters have completed education and pressure from home. Effect on other staff

45 Plugging the skills gap Try before you buy, e.g. 150/week + 10% = 8580 full year Focus on satisfying internal customers Aids key functional skills, i.e. ICT, Maths, English Old dogs, old tricks Diverse qualifications, e.g. admin, customer service, management Team building

46 Placed Apprenticeships Placed by EDA L&D Limited Designated apprentice account manager No recruitment, advertising costs Short listed candidates Final interviews and selection by EDA member or affiliate No contract, head-count or payslips

47 Placed Apprenticeships 12 months gaining knowledge of your business Value for money Cost of apprenticeship qualification funded by government, approx 3.5k Option to offer permanent post at any time Creates next generation Plugs the skills gap

48 Employed Apprentices (Vocational) From my own experience of EDA NVQs... Builds confidence, e.g. Level 3 = Two x A levels Available to all staff** at all levels, members and affiliates Better knowledge and understanding of work place and its demands Staff retention Heightened learning culture, e.g. regular contact with assessor aids presentation skills **Subject to probationary period, min. 30 hours/week, no degree & EU resident for 3 years

49 Employed Apprentices (Vocational) From my own experience of EDA NVQs... Focus on satisfying external and internal customers Aids key functional skills, i.e. ICT, Maths, English Old dogs, old tricks helps identify on-going lapses Diverse qualifications, e.g. admin, customer service, management Team building e.g. if two or more members of staff involved

50 It couldn t be easier The Process.. Complete EOI form and return to EDA placed apprenticeships and employed staff Contact by Apprentice A/C Manger typically within 48 hours Guidance by assessor, e.g. websites, publications NVQ completion within nine months [level 2] or twelve months [level 3] Appoint company L&D contact

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53 In conclusion.. Placed apprentices help create the next generation future proof your team Practical competence and qualifications Available to all members and affiliates alike Enhance the working environment through better knowledge and understanding

54 In conclusion.. Fill skills gap and improve staff retention Increase customer confidence in YOUR business make YOUR staff YOUR USP Highlights and thus eliminates bad habits Support for members staff Knowledge & know-how set your business apart; PEOPLE = PROFIT!!