3 PL 3rd Party Logistics
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1 3 PL 3rd Party Logistics
2 Moderatori 3PL panela Nikola Todorovic - Milsped Director for international markets Vladimir Jovic - Univerexport Supply Chain Director Milan Ilic - CRH Logistic manager Goran Vujasinovic - Univerexport Supply manager
3 3PL 3rd Party Logistics 1. Troskovi logistike u srpskim kompanijama 2. 3PL outsourcing da ili ne? Iskustva i faze u implementaciji 3. Šta srpske kompanije (korisnici) misle o 3PLrezultati ankete 4. Trendovi u outsource uslugama i unapređenje postojećih
4 1.Troskovi logistike u srpskim kompanijama
5 1.Troskovi logistike u srpskim kompanijama Špedicija i carina, Transport, Pakovanje i obeležavanje, Nabavka i praćenje zaliha, Skladištenje i upravljanje zalihama, Distibucija i cross-dock Servis kupaca Povratna logistika
6 Međuzavisnost troškova logistike Izvor: Univerexport
7 Uticaj ulaganja u operacije na profit max profit Izvor: Univerexport
8 Struktura troškova logistike 20% 49% 30% Troškovi transporta i distribucije Troškovi upravljanja zalihama Troškovi skladištenja Ostali troškovi Izvor: Univerexport
9 Učešće troškova logistike u zavisnosti od vrste robe kojom se manipuliše Izvor: Univerexport
10 2. 3PL outsourcing da ili ne 1 Povećanje profitabilnosti 2 Bolje performanse poslovanja 3 Fokusiranje na osnovnu delatnost 4 Sve veća specijalizacija poslovnih funkcija Funkcija gde vlasnik robe (kompanija Klijent) autsorsuje (predaje na upravljanje) više razlicitih elemenata svog lanca snabdevanja 3PL kompaniji (Logisticaru).
11 3PL SWOT analiza S (SNAGA) 1. Troškovna ušteda povećanje profitabilnosti 2. Fokus na kompanijski core business 3. Poboljšanje cash flow-a 4. Manji broj zaposlenih 5. Troškovi logistike jasni i pod kontrolom 6. Veća fleksibilnost provajdera u odnosu na sopstvenu logistiku T (PRETNJE) 1. Mogucnost/nemogucnost provajdera da podrži rast prodaje, promena uslova na tržištu 3. U slucaju loše/nedovoljno dobre usluge gubitak ugleda kompanije kod klijenata W (SLABOSTI) 1. Gubitak autonomije, zavisnost od 3PL provajdera 2. Podela informacija sa 3PL provajderom, on postaje deo vaše firme O (ŠANSE) 1. Gubitak obaveze investiranja (u skladišta, vozila, IT projekte,...), mogucnost investiranja u druge projekte 2. Smanjenje/podela rizika sa provajderom 3. Brže i tacnije isporuke robe - šansa za povećanje prodaje 4. Primena savremenih tehnologija rada provajdera 5. Gubitak odgovornosti za zalihe
12 3PL svetski / regionalni trendovi Procena da je odnos u SAD 70 odsto / 30 odsto u korist 3PL outsourcinga, dok na prostoru ex -Ju imamo obrnutu situaciju, sa tek nesto više od 20 odsto autsorsovanih operacija Veliki disbalans prouzrokovan je samim tržištima, razvijenostima zemalja, ali i nivoom razvijene logistike i logistickih provajdera. Najveći procenat outsourcinga po delatnostima na prostoru Ex Yu: - Hrana i piće - Fashion retail - Bela tehnika i kućni aparati - Proizvodnje-strane investicije - Automobilska industrija - Farmacija - Retail lanci
13 Kompanija za distribuciju robe široke potrošnje Sopstvena distribucija Broj isporuka: 2400/dnevno 1 Početak saradnje godina Preuzimanje zaposlenih Preuzimanje vozila Vremenski ograničena dostava robe (25-40 naloga za 90 min)
14 Nacionalni lider proizvodnja alkoholnih i bezalkoholnih pića 2 Preuzimanje svih logističkih procesa Pregovori 1 godina Go live nakon 6 meseci priprema Preuzimanje zaposlenih (200) Preuzimanje vozila (preko 100 vozila)
15 Partnerstvo i poverenje ključ uspeha Outsourcing ne znači prestanak bavljenja logistikom Odnos POVERENJA I PARTNERSTVA kompanije klijenta i 3PL provajdera ključan za uspeh projekta Svakodnevna komunikacija, rad na tehnologiji, automatizaciji i optimizaciji procesa
16 Detalji u vezi 3PL ankete 26 pitanja Anketirano 14 kompanija, a kroz njih najveci logistički provajderi Anketirane kompanije proizvode 2600 artikala (SKU) Ukupno iskustvo sa 3PLom 51 godina
17 Rezultati 1/3 Da li su Vam total troškovi logistike manji u odnosu na period kada ste imali sopstvenu logistiku? Da li smatrate da je 3PL/4PL generalno brži servis u odnosu na sopstvenu logistiku? Da li logistički partner bez problema prevazilazi eventualni sezonalitet vaše robe? 100% 71% 93% 29% 0% 7% DA NE DA NE DA NE
18 Da li Vas logistički partner izveštava o kvalitetu servisa ka krajnjem kupcu i da li se to poklapa sa kupčevim pokazateljima? Rezultati 2/3 Da li imate manji broj logističkih reklamacija od strane kupaca u poređenju sa sopstvenom logistikom? 57% Da li merite zadovoljstvo krajnjih kupaca uslugama vašeg logističkog provajdera? 57% 43% 43% 71% 29% DA NE DA NE DA NE
19 Rezultati 3/3 Da li imate bolji tok ambalaže u poredjenju sa sopstvenom logistikom (npr povrat paleta)? Da li radite neke vrste obuka za vaseg logističkog provajdera (upoznavanje sa robom, ponašanje na istovarnom mjestu,..)? Da li vozaci Vaseg logistickog provajdera adekvatno u vizuelnom smislu, predstavljaju Vasu kompaniju, npr da imaju vasu uniformu ili oznake? Da li su Vam zalihe gotovih proizvoda vece zbog korišćenja usluga logističkog provajdera (zaliha u njegovom magacinu)? 50% 50% 64% 86% 86% 36% 14% 14% DA NE DA NE DA NE DA NE
20 Najvece prednosti 3PLa po misljenju korisnika Logistički trosak definitivno manji sa 3PLom Kompanije mogu da se fokusiraju na core business (prodaju) Manja buduća ulaganja u sopstvenu logistiku (npr nabavka WMSa) Logisticki provajder bez vecih problema prevazilazi eventualni sezonalitet robe Logistički provajder usklađuje cenu usluge u partnerskom smislu* * Usled promena na trzistu (npr promena poslovne strategije firme, centralizacija,..)
21 Segmenti za unapredjenje kod 3PL provajdera Nedostatak i pouzdanost informacija sa terena Fizički tok povratne logistike (ambalaže, povrata robe,...) Predstavljanje kompanije kod kupca (izgled vozača,...) Sporiji nacin rešavanja problema pri isporuci (npr uvesti call centar) Tok dokumentacije
22 Trendovi u outsource uslugama i unapređenje postojećih (1) Cilj je biti što konkurentniji na tržištu (povećati efikasnost i efektivnost) Ulaganje u ključne aktivnosti poslovanja (core business) Sekundarne aktivnosti se poveravaju preduzećima specijalizovanim za datu delatnost (outsourcing) Logistički outsourcing prepuštanje logističkih aktivnosti specijalizovanim partnerima Razvoj 3PL segmenta u Srbiji nakon Zavidan tehnološki i organizacioni nivo u poljima transporta, skladištenja i distribucije
23 Trendovi u outsource uslugama i unapređenje postojećih (2) Trend rasta zahteva za 3PL logističkim uslugama Trenutna uska grla : skladišni kapaciteti, kontrola skladišnih procesa, vreme distribucije (distribucija u urbanim sredinama) i povratna logistika U periodu porast prevoza tereta u Srbiji za 21% po količinama, po transportnom radu (tkm) 10% (izvor: RZS) Sektor logistike i transporta je treću u RS po prihodima (industrija i građevinarstvo i trgovina kao drugi sektor) sa 7,83% u ukupnim prihodima (rashodi 7,40%) Ekspanzija drumskog saobraćaja, 4 puta povećani devizni prihodi u intervalu
24 Trendovi u outsource uslugama i unapređenje postojećih (3) Razvoj automobilske industrije (i auto komponenti) i trgovine glavni generatori logističkih tokova Koncentracija LSP u regionu Beograda u pravcima ka Šidu i Novom Sadu na međunarodnim putnim pravcima (E-70, E-75)
25 Stepen prenosa logističkih funkcija na logističke operatere Unutrašnji i međunarodni transport i distribucija : % Skladištenje robe, praćenje zaliha i cross-docking : % Carinsko posredovanje i špedicija : % Povratna logistika : % Pakovanje, markiranje i obeležavanje proizvoda : % Podrška klijentima i poručivanje : 5 19 % 4PL/LLP, SC konsalting, IT usluge : 5 11 % Izvor :
26 Trendovi u outsource uslugama i unapređenje postojećih (4) Blockchain u lancima snabdevanja (praćenje robnih tokova i uspostavljanje poverenja u lancu) Automatizacija/digitalizacija lanca snabdevanja (transformacija pokretanja robe kroz tehnologiju) Rizik i fleksibilnost u odnosu između pošiljaoca i logističkog provajdera (problemi u realnom vremenu zahtevaju rešenja u realnom vremenu) Revolucija talenata u logistici (kvalitet ljudskih resursa prevazilazi izazove narastujućeg tehnološkog razvoja) Korišćenje Big Data i analitike (kako donošenje odluka na osnovu velike količine podataka oblikuje lanac snabdevanja) Novo okruženje u maloprodaji kroz Omnichannel prodaju Izvor :
27 Hvala na pažnji
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