MOVING OVERSEAS ASK US ABOUT OUR EXTENSIVE GLOBAL RELOCATION SERVICES. Safely moving since 1892.

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1 MOVING OVERSEAS ASK US ABOUT OUR EXTENSIVE GLOBAL RELOCATION SERVICES Safely moving since 1892.

New Horizons SO YOU ARE MOVING OVERSEAS For some it is stepping into the unknown. For others it is a return to an old lifestyle. For some the move is temporary, for others, permanent.

We have been moving our customers around the world for over 120 years.

YOUR MOVE OUR PLEASURE! Your understanding and professionalism with regard to our belongings and keeping them safe reduced my stress levels considerably.

2 New Horizons SO YOU ARE MOVING OVERSEAS For some it is stepping into the unknown. For others it is a return to an old lifestyle. For some the move is temporary, for others, permanent. For everyone, it is a huge change with special, individual removal requirements. Santa Fe Wridgways is uniquely placed to help you. We have been moving our customers around the world for over 120 years. We are well acquainted with all the intricate requirements involved and have built a reliable global network of partners to provide the highest levels of service at every stage of the journey. YOUR MOVE OUR PLEASURE! Your understanding and professionalism with regard to our belongings and keeping them safe reduced my stress levels considerably. Thank you for all your help over the past six months. Mrs McNiece, Netherlands Thank you to Santa Fe Wridgways for your excellent service! All my belongings arrived safe and sound. I was very impressed with how well everything had been packed and safely transported. I will definitely use Santa Fe Wridgways services again myself, as well as recommend it to others who may be moving. Mr Ekman, UK Crew was awesome, extremely professional and hard working. Could not have asked for better service! Mr Chapman, USA

CARING, PROFESSIONAL STAFF ATTENTION TO DETAIL QUALITY AND RELIABILITY GLOBAL PIECE OF MIND When our customers place their trust in Santa Fe Wridgways, they are placing their trust in one of the

3 CARING, PROFESSIONAL STAFF ATTENTION TO DETAIL QUALITY AND RELIABILITY GLOBAL PIECE OF MIND When our customers place their trust in Santa Fe Wridgways, they are placing their trust in one of the world s largest and most experienced relocation group of companies. Together Santa Fe Wridgways, Santa Fe and Interdean unite to deliver professional relocation solutions across 56 countries on 6 continents with our highly trained staff sharing one collective vision We Make it Easy! CHOOSING THE RIGHT INTERNATIONAL MOVING COMPANY: WHAT TO LOOK FOR 1. Are they a member of the Australian International Movers Association (AIMA)? 2. Confirm with the removalist company that they have offices and partners overseas. 3. Are they members of either the Federation International Des Demenageurs Internationaux (FIDI) or Overseas Moving Network International (OMNI)? 4. Make sure the company supplies a firm written quotation incorporating all your charges and fees. 5. Does the removalist company offer a range of services to accommodate your needs and budget? 6. Do you feel comfortable entrusting your possessions to the company? We make it easy.

All goods entering or leaving our storage facilities are subject to strict inventory checks.

4 Step 1 Secure Storage As one of the world s largest moving companies, we offer world class storage facilities and handling practices worldwide. So whether you are storing your goods here in Australia, or require storage in your new overseas destination, we are ready to assist you. All goods entering or leaving our storage facilities are subject to strict inventory checks. Every item is labelled and recorded on our inventory condition report when it enters the facility and checked out on exit. We can store items for short or long periods at very competitive rates and we pick-up and deliver to you at an agreed time. PLEASE CONSIDER Is your move temporary or permanent? Are you selling your current home or will you rent/lease it while you are overseas? Will you leave your residence furnished, or leave it partly furnished? What is the housing situation like in your new country? You are welcome to inspect our secure storage facilities. Please ask your international moving consultant to arrange a personalised inspection tour.

Step 2 Getting Expert Advice LET S GET CLEAR ON YOUR UNIQUE NEEDS What services you would like us to provide, such as our specialised export wrapping and packing service, Santa Fe Wridgways Valet

5 Step 2 Getting Expert Advice LET S GET CLEAR ON YOUR UNIQUE NEEDS What services you would like us to provide, such as our specialised export wrapping and packing service, Santa Fe Wridgways Valet Unpacking Service, house cleaning, pet transportation or our expert relocation solutions. Do you require storage either here or overseas? Leave the details to us. Apart from your suitcases and personal items, have you considered what other items you may require upon arrival in your new country? An airfreight consignment is easily arranged and will ensure you have everything you need within a short time of arriving in your new home or temporary accommodation. Your international Moving Plan will include: Dates for packing; uplift; transit times; delivery and all other services that you have requested. Airfreight transit schedule Sea freight transit schedule Guidance on transit insurance Storage Overseas - destination partner details Any other special services that you have requested. INSURANCE: IT S CRITICAL Even with the best processes in place, at times unforeseen circumstances can occur which are out of our control. These unexpected events can be guarded against. Just as you need to protect your valuable possessions and property in your home, with any overseas move it s important to arrange marine transit insurance. We arrange it all for you, including advising which items may need to be valued and insured separately. You will have peace of mind, knowing your goods are completely protected. VEHICLES Using only the finest vehicle transport specialists in the industry, Santa Fe Wridgways will arrange a complete door-to-door vehicle transport service to any location around the world. Specialised, modern fleet are perfectly suited to safely transport your car, motorbike, boat or other vehicle. Leave all of the paperwork and transport logistics to us. Our vehicle transport specialists will make sure your vehicle(s) arrive on time, as expected, ready to let you settle into your new home. We can even arrange insurance for your vehicle during transport or when in storage. PETS We understand that your pets are family members too and they will be joining you on your overseas relocation. Our expert pet transport service takes care of every detail, minimising your stress and giving you peace of mind. Services include: airline bookings on the most direct flights, providing detailed information about your destinations quarantine and customs requirements and advice about any vaccinations your pet may require. On the day of departure a specially fitted and air conditioned Pet Shuttle vehicle collects your pet from your home and transport them comfortably to the airport, where the friendly Vet gives all pets a quick check-up prior to arrival. FOREIGN CURRENCY TRANSFER Save time and money when transferring your currency overseas. For associated services, Santa Fe Wridgways is happy to recommend reputable companies here in Australia to assist you.

Step 3 Professional Packing We are happy to do all the carton packing for you.

specialised packaging materials secured in purposedesigned cartons.

best possible protection to your precious belongings.

6 Step 3 Professional Packing We are happy to do all the carton packing for you. You will have peace of mind knowing that your personal effects are carefully protected using specialised packaging materials secured in purposedesigned cartons. Our experience, combined with our specialised packing and wrapping materials, will provide the best possible protection to your precious belongings. Your highly trained, professional packer will arrive at a designated time with all the appropriate packing materials and get the job done efficiently, in a minimum of time. We make carton packing easy.

Step 4 Pick-up Day On pick-up day, we will accurately list each item of furniture and cartons, with details of the contents and, condition of the furniture onto our inventory and condition report.

7 Step 4 Pick-up Day On pick-up day, we will accurately list each item of furniture and cartons, with details of the contents and, condition of the furniture onto our inventory and condition report. Your furniture will be professionally wrapped to ensure maximum protection during transportation and be carefully packed into an overseas shipping container, either at your home or at our shipping warehouse. A numbered security seal is placed on the container prior to shipment to your overseas destination for added security and comfort. Our labelling system makes it easier for you to find the items you need quickly when you arrive at your destination. If any items are being stored, the label also makes it easier to identify and access individual items in the storage facility. HOUSE CLEANING SERVICES When everything is packed and removed we can arrange our professional cleaning services to detail your home (vacuuming, dusting, windows, floor washing, kitchen and bathroom detailing) ready for the new owners to move in. This can save you a lot of time and allow you to attend to the many other pressing matters involved when moving overseas.

8 Step 5 Shipping & Airfreight When it comes to shipping your household effects and personal items you can be sure our packaging and containers are designed to safely travel long distances. We will keep track of your shipment at all times through unique information technology systems. AIRFREIGHT Do you need all or part of your shipment urgently in your new country? Consider an airfreight consignment for essential items that you may require. You may be surprised at how economical it is to send a portion of your shipment by air. WE ARE AIRFREIGHT SPECIALISTS We manage your airfreight from the moment it leaves your door to the time you receive it at your destination. Because we manage it ourselves our costs are kept to a minimum and we can offer very competitive rates. NEED ADDITIONAL HELP SETTLING-IN? Our scope of relocation services are available to assist you: VISA AND IMMIGRATION Visa application Work permit processing Re-entry permit Legalisation of documents Local required registration PERSONALISED ORIENTATION TRIP Accompanied area overview Area information Property overviews Schooling overview Health Guide/Medical Leisure/Shopping/Sport/Recreational SCHOOL SEARCH Detailed needs analysis Set up interviews with schools Assist with registration School comparisons HOME SEARCH Conduct needs analysis with the relocating employee prior to the visit Provide welcome pack and local area information Prepared itinerary of properties Meet and greet with the employee prior to conducting the home finding tour Accompanied visits to properties Lease negotiation SETTLING-IN ASSISTANCE Banking services Neighbourhood orientation Utility and broadband connection Auto purchase/lease assistance Health care system overview Automotive and property insurances Driver s licence and car registration Furniture rental Assistance in locating doctors, shopping, houses of worship and speciality foods Translation services Spousal support services Temporary accommodation Language training

Step 6 Arriving at your new destination When your shipment arrives in your new country, it will have to go through customs, quarantine, and a number of country specific

If not, we can arrange storage for all or part of your goods, just let us know.

9 Step 6 Arriving at your new destination When your shipment arrives in your new country, it will have to go through customs, quarantine, and a number of country specific importation checks. We will take care of these for you. If you are going straight to your permanent home, we will have your personal goods delivered to you. If not, we can arrange storage for all or part of your goods, just let us know. AT YOUR NEW HOME We can arrange unpacking for you, either partially or completely the choice is yours. If you require the house cleaned or perhaps our award winning valet unpacking service when you arrive, just let us know your requirements and we will make the necessary arrangements.

Like to know more about Santa Fe Wridgways? RELIABILITY We have one of the lowest claim loss and damage ratios of all Australia and overseas removalists.

10 Like to know more about Santa Fe Wridgways? RELIABILITY We have one of the lowest claim loss and damage ratios of all Australia and overseas removalists. State-of-the-art equipment, on-time service, innovative packaging and our personalised consultative approach means you can rely on us to meet agreed schedules and outcomes. CARING, PROFESSIONAL STAFF Our staff are friendly professionals who pride themselves on keeping up to date with the latest removal techniques and adapting to meet the unique challenges that are presented throughout any removal. SANTA FE WRIDGWAYS RELOCATION SOLUTIONS We have the knowledge and experience to provide the full range of professional relocation solutions, including but not limited to, needs analysis and arrival briefings, migration services, destination information packs, home and school; search assistance, settling-in support and much more. GLOBAL PEACE OF MIND Santa Fe Wridgways is proudly part of the Santa Fe Group, a world-renowned relocation organisation with a reputation for unsurpassed customer service standards. Our Mission, Vision and Values are devoted to making every customer experience exceptional and focus on efficiency, quality and people. When our customers place their trust in Santa Fe Wridgways, they are placing their trust in one of the world s largest and most experienced relocation group of companies. Together Santa Fe Wridgways, Santa Fe and Interdean unite to deliver professional relocation solutions across 56 countries on 6 continents with our highly trained staff sharing one collective vision We Make it Easy! Visit our website:

11 Global offices across six continents, for your convenience. AUSTRALIAN OFFICES: ADELAIDE ALBANY ALBURY BRISBANE BUNBURY CAIRNS CANBERRA DARWIN GERALDTON HOBART KALGOORLIE KARRATHA LAUNCESTON MACKAY MELBOURNE MOUNT ISA NEWCASTLE NHULUNBUY PERTH ROCKHAMPTON SUNSHINE COAST SYDNEY TOWNSVILLE WEIPA GLOBAL OFFICES: ALL EUROPE CANADA CHINA FIJI HONG KONG INDIA INDONESIA ISRAEL MALAYSIA NEW ZEALAND P.N.G. RUSSIA SINGAPORE SOUTH AFRICA TAIWAN THAILAND U.A.E. U.K. VIETNAM HEAD OFFICE MELBOURNE: Nina Link Dandenong South VIC 3175 Telephone: T: (03) F: (03) E: VICTORIA MELBOURNE: Nina Link Dandenong South VIC 3175 T: (03) F: (03) E: WESTERN AUSTRALIA PERTH: 314 Berkshire Road Forrestfield WA 6058 T: (08) F: (08) E: KALGOORLIE: 20 Atbara Road Kalgoorlie WA 6430 T: (08) F: (08) E: BUNBURY: 22 McCombe Road Davenport WA 6230 T: (08) F: (08) E: KARRATHA: Lot 4001, Lambert Road Karratha LIA WA 6714 T: (08) F: (08) E: GERALDTON: 16 Bradford Street Webberton WA 6530 T: (08) F: (08) E: ALBANY: 49 Copal Road Willyung WA 6330 T: (08) F: (08) E: Scan for more information SOUTH AUSTRALIA ADELAIDE: Oxenham Street Dudley Park SA 5008 T: (08) F - Sales: (08) E: adelaide@santafewridgways.com NEW SOUTH WALES SYDNEY: 14 Epic Place Villawood NSW 2163 T: (02) F: (02) E: sydney@santafewridgways.com NEWCASTLE: 14 Tomago Road Tomago NSW 2322 T: (02) F: (02) E: newcastle@santafewridgways.com CANBERRA: Endurance Avenue Queanbeyan NSW 2620 T: (02) F: (02) E: canberra@santafewridgways.com ALBURY: 858 Ramsden Drive North Albury NSW 2640 T: (02) F: (02) E: albury@santafewridgways.com NORTHERN TERRITORY DARWIN: Lot 1691 McKinnon Road Berrimah NT 0828 T: (08) F: (08) E: darwin@santafewridgways.com NHULUNBUY: 22 Pera Circuit Nhulunbuy NT 0880 T: (08) F: (08) E: gove@santafewridgways.com TASMANIA LAUNCESTON: 397 Hobart Road Launceston TAS 7250 T: (03) F: (03) E: launceston@santafewridgways.com HOBART: 20 Hull Street Glenorchy TAS 7010 T: (03) F: (03) E: hobart@santafewridgways.com QUEENSLAND BRISBANE: 34 Iris Place Acacia Ridge QLD 4110 T: (07) F: (07) E: brisbane@santafewridgways.com TOWNSVILLE: Bayswater Road Garbutt QLD 4814 T: (07) F: (07) E: townsville@santafewridgways.com CAIRNS: Lot 2 Hargreaves Street Edmonton QLD 4869 T: (07) F: (07) E: cairns@santafewridgways.com MOUNT ISA: Doughan Terrace Mt Isa QLD 4825 T: (07) F: (07) E: mtisa@santafewridgways.com SUNSHINE COAST Lot 46, Central Park Drive Yandina QLD 4561 T: (07) F: (07) E: sunshinecoast@santafewridgways.com ROCKHAMPTON: 57 Alexandra Street North Rockhampton QLD 4701 T: (07) F: (07) E: rockhampton@santafewridgways.com MACKAY: 8A Hume Street West Mackay QLD 4740 T: (07) F: (07) E: mackay@santafewridgways.com WEIPA: 25 Alstonia Drive Weipa QLD 4874 T: (07) F: (07) E: weipa@santafewridgways.com Connect With Us A DIVISION OF SANTA FE GROUP

MOVING HOUSE Global Specialists in Local, Interstate and International Moving

MOVING HOUSE Global Specialists in Local, Interstate and International Moving We make it easy 2 WridgWays A Santa Fe Company GLOBAL PEACE OF MIND Moving home is an important time for you and your family.