WHEN YOU RE SPOILED WITH PERFORMANCE: ZUFALL logistics group.

Transcription

1 WHEN YOU RE SPOILED WITH PERFORMANCE: ZUFALL logistics group. Heike Rothensee, Road Freight Europe, Göttingen Mit Leistung verwöhnen.

2 INFORMATION ON THE ZUFALL logistics group Employees Approx. 2,000, including approx. 150 trainees Turnover 305 million euros Shipments Approx. 4.7 million per year Strengths Personalised customer care Solid logistics services People-oriented company culture Sustainability in practice Sven Groß, Process Management, Central Office; Ellen Barchewitz, Office Management, Fulda; Ioannis Kaladidis, Road Freight, Haiger; Claudius Schumann, Road Freight, Haiger; Natascha Siefert, Marketing Communications, Fulda 2

3 WHEN DEVELOPMENT HAS A POINT. Everyone s looking ahead, fully focussed on shaping the future. But what would today and tomorrow be without yesterday? We re proud of our history which began in It s proof of our permanence and, at the same time, of our promise to be there for you in the future, too. We ve demonstrated over the past decades that we never stop improving ourselves and that means we re always a step ahead. It s how we ve managed to develop from a local forwarder to a globally active logistics service provider, while remaining the dependable family business we ve always been. As we see it, continued development is a joint effort, and that s why we established our strategic GUT programme many years ago. Standing for team-based integral company development (Ganzheitliche Unternehmensentwicklung im Team), GUT is our guarantee that we ll use what we learned yesterday for tomorrow s innovations. For you. For logistics services which are comprehensive and unique and that we can spoil you with. 3

4 Mike Vetter, Business Development Contract Logistics, Central Office; ZUFALL client; Detlef Hofmann, Business Development Contract Logistics, Central Office 4

5 WHEN WORK IS A PLEASURE. To you and to everyone we work with, this is our promise: We will spoil you with our performance. With extensive solutions for your logistics requirements. With the ability to listen and to place your needs front and centre. With great ideas which contribute to your success. With a high level of measurable quality. With people who are committed and who think ahead for you. For collaboration you can enjoy. Christian Asch, IT, Central Office 5

6 WHEN PERFORMANCE COUNTS. Being friendly is a start. Being good at what you do is even better. At ZUFALL, we re both. Because being client-focussed means so much more to us than merely being friendly, personal and proactive. It means offering extensive services which will satisfy and impress you every day. To provide you with an easy overview, we ve summarised our services in three categories. Discover how we can spoil you with performance. 6

7 MOVE with ZUFALL Transport Logistics SOLVE with ZUFALL Contract Logistics UNDERSTAND with ZUFALL Sector Logistics Michael Fraenger, Truck Driver, Fulda Johann Nagy, Logistics Centre, Göttingen Roman Musil, Logistics Centre, Fulda 7

8 WHEN THINGS ARE ON THE MOVE. ZUFALL Transport Logistics It s really all about one simple question: how to get your goods from A to B. And the answer is just as simple: best to go with us. Because with ZUFALL Transport Logistics, you can be sure that we ll keep things moving. No matter in which direction. Procurement or distribution, standard or express. By road, by air or by sea. No matter how heavy, bulky or fragile. Frank Grösch, Night Star Express Driver The true art of moving your goods lies in the intelligence and experience of combining every single aspect necessary to reach an ideal solution for you. Fast, straightforward, easy. If you re feeling relaxed and at ease, you re enjoying the performance of ZUFALL transport logistics! 8

9 MOVE with ZUFALL Transport Logistics Road Freight Night Star Express Sea Freight Air Freight Customs Services Michael Fraenger, Truck Driver, Fulda 9

10 SOLVE with ZUFALL Contract Logistics Contract Logistics Value Added Logistics Logistics Consulting Johann Nagy, Logistics Centre, Göttingen 10

11 WHEN SOLUTIONS ARE COMPLETE. ZUFALL Contract Logistics Contract logistics require a high level of trust. After all, you re entrusting us with a major part of your value chain. Which means we hold part of the responsibility for your customers satisfaction. This is why we make a point of becoming experts in every interface, and of controlling, guiding, providing consulting and supervising. Both with sophisticated technology and a willingness to roll up our sleeves and thoroughly think concepts through. And you can fully enjoy the comprehensive range of our logistics services, from warehouse logistics to pre-assembly and packaging. From managing your sales promotion campaign all the way to true value added logistics. If necessary, we ll even develop, implement and run logistics facilities precisely where they re most beneficial to your business. So if you re feeling utterly confident that everything s been taken care of, you re enjoying ZUFALL s contract logistics! Uta Wähner, Logistics Centre, Nohra 11

12 WHEN UNDERSTANDING EXCEEDS EXPECTATIONS. ZUFALL Sector Logistics Every industry has its own special demands whether it s true collectors items, like motorbikes, or sensitive high tech goods. We re just as at home in your market as you are. We know what you re talking about, who your clients are and what you need and expect. We speak your language. The result: You can simply lean back and enjoy our performance. 12

13 UNDERSTAND with ZUFALL Sector Logistics Tire Logistics Food Study-move Roman Musil, Logistic Centre, Fulda 13

14 WHEN IT S ALL ABOUT SPOILING YOU. Spoil you? Definitely an unusual term in the logistics sector. But we ve chosen it deliberately, because it expresses what we believe: that in the area of logistics, top performance can only be reached by remaining focussed on people and it makes all the difference. We don t believe in the merits of technology alone. We believe in people who know how to make something of it. It s a promise to our clients which we take very seriously, and it s why we established our Client Spoiling Programme (KVP) many years ago. The purpose of this programme is to firmly anchor our commitment to spoil you with performance in our daily work. And we work with our dedicated trainers to improve our services in all areas. Because it s all about continually increasing our clients satisfaction. ZUFALL client enjoying our performance 14

15 WHEN EVERY CONTACT IS PERSONAL. Enjoy your collaboration with the ZUFALL logistics group. Experience what it looks, sounds and feels like to have 2,000 people doing all in their power to ensure your satisfaction. For that to happen, though, we ll need to get in touch with each other first. Hellene Goebel-Schmidt, Client Consultant, Haiger Personal exchange. One thing we ll never lose is our curiosity. About new challenges, markets, clients and new contacts. That s why we look forward to getting to know you in person. Either as a visitor to one of our branches or at one of our upcoming events. For an overview of current events, please visit our website. 15

16 Friedrich Zufall GmbH & Co. KG Internationale Spedition Robert-Bosch-Breite Göttingen Germany P F MAR-1233 Mit Leistung verwöhnen.