Case Study: Implementing the CEIV Program and Lessons Learned. Nathan De Valck Cargo account manager Brussels Airport Company

Transcription

1 Case Study: Implementing the CEIV Program and Lessons Learned Nathan De Valck Cargo account manager Brussels Airport Company 2 June 2015

2 Pharma Context Pharma clusters within reach of BRU Source: the European Cluster Observatory NB: Star rating based on size, specialisation and focus of region related to pharmaceuticals

3 Pharma Context Strong pharma BRU Belgium Switzerland Netherlands Germany France W-Europe UK Italy

4 Pharma Context Global pharma trade values Source: UN Comtrade database (2014) HS codes as reported, commodity 30

5 Pharma Context Strategic priority: develop our USP Prefered European Pharma Gateway Customer intimacy: problems of the pharma shippers are our problems Partnerships with the industry: IATA TTTF, CCA IATA pharma training BRU Diversity in pharma handling

6 Pharma Context Pharma shippers perspective Why air cargo for pharmaceutical shipments? No (better) alternative available for that shipment or route at that time What are your main concerns when using air? Integrity of the cool chain, no transparancy, lack of knowledge, inconsistency, blaming others, what happen at the airport??

7 Pharma shippers have clear expectations Lane Selection -Priority = direct connection -Capacity & frequency Integrated cold chain: -Reliable -Transparant -Pharma mindset ROUTE COST Quality LANE choice Source: Brussel Airport benchmark study, by Flemish Institute for Logistics

8 BRUcargo Pharma Certification Program Why not GDP, but create something different? GDP license is for storage of pharma, not transportation Not specific to the air cargo industry Not for all participants in the logistical chain Lack of consistency and transparancy

9 BRUcargo Pharma Certification Program Benefits of a community approach Lower cost: less travel, joint trainings, group purchase Focus on the chain and the total community: all stakeholders Bigger visibility towards outside market Critical mass for the beginning Networking opportunity and effect / learning from each other

10 BRUcargo Pharma Certification Program Focus : Quality Focus Integrated on quality cold chain Reliable Transparent Pharma mindset Objective Improve handling of pharmaceutical cargo: reliable/transparent/temp-controlled Action points Standardize and align the pharma handling process Involve the entire cool chain at the airport Airlines Ground Handling Agents Forwarders Truckers Shippers

11 Secure cold chain transportation Complex process PROJECT SCOPE +35 C -10 C Community

12 Brussels Airport role (1) Moderating the CEIV pharma program Q : Develop audit framework and checklist Q : Validation by the major pharma shippers Operational testing and evaluation of audit methodology

13 Brussels Airport role (2) Moderating the CEIV pharma program Q : Identifying potential participants for community certification Alignment with IATA: CEIV Pharma Program TTTF Q : Kick-off audit BRUcargo locations and partners 1st group: 2nd group:

14 Brussels Airport role (3) Moderating the CEIV pharma program Q : Training: IATA BRU training school Brussels Airport offers local pharma trainings Q & Q : First certification of compagnies

15 Certification process CEIV pharma Methodology Preparation Assessment Validation Certification 4 Training: IATA Pharmaceutical Handling Diploma Source: IATA

16 Support Regulators and end customer involved from the start Pharma shippers: -Formal support letters -Participation in workshops and training

17 Support Regulators and end customer involved from the start Regulator: -participation in workshops and training -Formal statement

18 Approval Checklist managed by Industry Taskforce The TTTF comprises 20 members from all the supply chain Develops and maintains standards for the procedures, documentation, cargo handling, packaging and acceptance of healthcare goods Source: IATA

19 Approval IATA letter of recognition

20 Project Structure: -Clear governance structure -Strong project management

21 Airport Cool Chain Outcome of the program Participating companies at BRUcargo Truckers Forwarders Handlers Airlines

22 Outcome of the program Participants feedback All participants: are positive about the added value of the program would participate again recommend CEIV pharma The fact that the program is industry specific is a key differentiator CEIV is a good sales tool to promote our business to clients The Brussels Airport community approach brings many benefits The program focusses on process as well as on operation Reduced temperature risk profile for the cool chain through the airport, resulting in simplified audits (pharma shippers feedback)

23 Status update of the program Overview of on-going or planned certifications Source: IATA May 2015

24 Status update of the program Future planning: certified lanes Source: IATA May 2015

25 Brussels Airport? Questions? Gateway for the time and temperature controlled supply chain