PACKING AND SHIPPING MANUAL

Transcription

1 TABLE OF CONTENTS Introduction 3 Aritzia Distribution Center Locations 4 Carton Packing Requirements 5 Carton Packing-Single Unit Pack... 5 Carton Accuracy. 6 Carton Size Requirements... 7 Carton Marking Requirements 8 Import Document Requirements for Canada and USA 9 Shipping to Canada- Import Documentation Requirements 9 DC03 Packing & Shipping Instructions 14 Shipping to USA- Import Documentation Requirements. 15 Vendor Non-Compliance Chargebacks 20 Appendix A- single Item (style/colour/size) packing Example Appendix B- Carton Packing Utilization/Fill Example 27 Appendix C- Security Tape Example 28 Appendix D- Canada Carton Marking Requirements Example 29 Appendix E- USA Carton Marking Requirements Example 32 Appendix F- Exporters Statement of Origin Appendix G- Least Developed Countries Appendix H- Coat Garments Requirements Appendix I- General Information Required for Fabric 1

2 Raw Materials Appendix J- Declaration of Manufacturer, Producer, Exporter or Importer of Textiles Products Appendix K- GCC (General Conformity Certification) 40 2

3 This manual outlines details as related to packing and shipping products to Aritzia Distribution Centers. The distribution center has recently implemented a Warehouse Management System to accurately receive our products, improve inventory accuracy and minimize fulfillment times. The objectives of the Distribution Centre are to: 1. Maximize Sales To enable product to be allocated and sold as soon as possible To enable a timely sales read so that timely re-orders can be placed with our vendors 2. Maximize Speed and Efficiency To ensure our Distribution Centre staff can process incoming shipments in a timely, accurate and efficient manner 3. Mitigate Risk To minimize the risk of Canada and US Customs audits, compliance issues and penalties for Aritzia and our business partners This manual provides detailed requirements for packing and shipping to Aritzia Specifically: Aritzia Distribution Centre locations Carton Packing Requirements Import Document Requirements for Canada and USA Vendor Non Compliance Chargebacks Appendices to illustrate examples of paperwork requirements 3

4 ARITZIA DISTRIBUTION CENTER LOCATIONS Aritzia has 3 distribution locations 1. DC01 Aritzia LP 8335 Winston Street Burnaby, BC Canada V5A 2H3 DC01 is the main distribution center in Canada for Aritzia. 2. DC03 National Logistics Services (NLS) 475 Admiral Blvd. Mississauga, Ontario Canada L5T 2N1 DC03 is a secondary location in Canada operated by our 3 rd party service provider National Logistics Services. This location processes product for Aritzia s stores in Ontario a key sales location. Product is shipped direct to this location from vendors only by special request. 3. DC04 Port Logistics Group (PLG) nd Avenue East Sumner, WA USA DC04 is the main distribution center for Aritzia in the USA stores which is operated by a 3 rd party service provider Port Logistics Group. PO s issued to the USA are shipped to this location. 4

5 CARTON PACKING REQUIREMENTS The Aritzia and 3 rd Party Distribution Centers are responsible for fulfilling merchandise to our stores as quickly, accurately and efficiently as possible. In order to achieve this goal, each purchase order received from our vendors must be packed correctly and the packing slip must be accurate. Carton packing details refer to: Carton Packing single unit pack Carton Accuracy Carton Size Requirements Carton Marking Requirements CARTON PACKING SINGLE UNIT PACK NOTE Refer to QA manual for polybag instructions. PITFALL Vendor chargebacks will occur for non-compliance. See pages of the manual. Inner Packaging & Preparation Aritzia requires all garments shipped to be packaged in individual polybags. Garments may NOT be shipped on hangers unless specifically requested by Aritzia. All merchandise MUST BE PRE-TICKETED. Item Placement Merchandise is to be placed in cartons in a manner that is easy to unpack. EXAMPLE: place 6 pairs of jeans with the waistbands facing the top of the carton and the next 6 pairs with the waistband facing the bottom of the carton. Carton Contents Single Item by SKU (style/colour/size) Packing Pack in sequence according to the pack list. Keep a consistent quantity per carton per style, colour and size. Pack only 1 solid colour and 1 solid size of the same style in each carton. Only 1 partial carton is permitted per style, colour and size. Only 1 mixed carton is permitted per style and per solid colour. Multiple Mixed cartons per 1 style and 1 colour will not be allowed. Multiple Partial cartons per style, colour and size will not be allowed. 5

6 . Definition: Example of single item packing is in the Appendix A at the end of this document. Mixed Carton A mixed carton is a carton that contains multiple sizes of the same colour. Partial Carton A partial carton is a carton containing the balance of only 1 style, colour and size that cannot contain multiple sizes or colours. Carton Packing Utilization / Fill % Cartons must be filled to their maximum capacity, as illustrated in the Appendix B at the end of this document. Carton Quantity The same item (style/colour/size) must always be shipped in the same quantity per carton (and the same carton size, as outlined above). PITFALL Vendor chargebacks will occur for noncompliance. See pages of the manual. Initial Order vs. Re-Order shipments: Quantity for the re-order shipments can be different from the initial order shipment. If the re-order shipment is larger in quantity, you are allowed to increase the quantity within the carton and carton sizes ONLY 1 TIME and you must contact us (Logistics@aritzia.com) so we can make changes in our receiving software. Carton Closure Cartons must be sealed with security tape to prevent pilferage. Security tape must contain wording such as WARNING: IF SEAL IS BROKEN PLEASE CHECK CONTENT or similar as illustrated in the Appendix C at the end of the document. Plain tape is NOT acceptable. CARTON ACCURACY All shipments must contain a pack list Pack lists must contain the following information: o Aritzia purchase order number o Vendor name o Generic article number 6

7 o Number of cartons o Colour, style number, description, size and quantities o Carton dimension in inches, carton weight and gross weight There must be 1 pack list per PO#. There must be only 1 purchase order number per pack list. Individual pack lists per carton are NOT acceptable. The pack list must be 100% accurate in reflecting the actual quantity shipped. NO EXCEPTIONS will be permitted. Carton Contents Marking Each carton must be clearly marked with the actual item (style/colour/size) and quantity contained in the carton. Carton markings must be 100% accurate in reflecting the actual carton contents. The quantity packed per carton must match the quantity indicated on the pack list. CARTON SIZE REQUIREMENTS PITFALL Vendor chargebacks will occur for noncompliance. See pages of the manual. Carton Size / Dimensions Minimum: 4" Height x 20" Length x 12" Width Maximum: 14" x Height x 26" Length x 18" Width The Height cannot exceed the Width You can choose whatever carton size you want for each item (style/colour/size), as long as it meets the above criteria. However, once you choose a carton size or sizes for a certain item (style/colour/size), you must always use the same carton size for shipping that same item from that point forward. Carton Composition Cartons may NOT be made of rice paper. Straps, seals, staples, banding or outside wrappings are NOT permitted. Carton Weight & Strength Weight of the fully packed carton must not exceed 35 pounds Cartons must have a burst strength of no less than 200 pounds per square inch. 7

8 CARTON MARKING REQUIREMENTS Canada Carton Marking Requirements Long side of the carton markings: Customer Name (Aritzia LP) Customer address Gross Carton Weight Net Carton Weight Country of Origin Carton Dimensions PITFALL Vendor chargebacks will occur for noncompliance. See pages of the manual. Short side of the carton markings: Factory name PO# Style, Colour, Size Generic Article# Units per carton Carton # _ of _ As illustrated in the Appendix D at the end of this document. USA Carton Marking Requirements Long side of the carton markings: Customer Name (United States of Aritzia) Customer address Gross Carton Weight Net Carton Weight Country of Origin Carton Dimensions Short side of the carton markings: Factory name PO# Style, Colour, Size Generic Article# Units per carton Carton # _ of _ As illustrated in the Appendix E at the end of this document. 8

9 IMPORT DOCUMENT REQUIREMENTS FOR CANADA AND USA The distribution center works with Canada and USA customs to clear goods as quickly and efficiently as possible. Accuracy in documentation is essential to ensure smooth clearance. Import Document Requirements include Commercial Invoice Pack List Billing Of Lading Export documentation SHIPPING TO CANADA- IMPORT DOCUMENTATION REQUIREMENTS DC01 Aritzia LP 8335 Winston Street Burnaby, BC Canada V5A 2H3 The exporter (Shipper / Vendor) is responsible for shipping the goods and supplying the documentation needed to send the goods to Canada. This includes the preparation of: 1. Commercial Invoice 2. Canada Customs Invoice 3. Packing list 4. Bill of Lading (BOL) / Forwarder Cargo Receipt (FCR) / Air Waybill 5. Certificates of Origin 6. Exporters Statement of Origin 7. Form B255 Textile and Apparel Goods Originating in a Least Developed Country (If Applicable) 8. Information Required for Coated Garments (If Applicable) 9. General Information Required for Fabric Raw Materials (If Applicable) 10. NAFTA Certificate (If Applicable) 11. TPL Form (If Applicable) 9

10 1) Commercial Invoice Prepared on your company s letterhead. The vendor is free to layout the information in any style they choose, provided that the prescribed data elements found on the Canada Customs Invoice are included. In addition, the following information must be clear, accurate and precise: Must be written in English Name & address of Vendor Name & address of Manufacturer Consignee name and address Aritzia LP # Alexander Street Vancouver, BC Canada V6A 1E1 Ship to name & address: Aritzia LP 8335 Winston Street Burnaby, BC Canada V5A 2H3 Bill to (Aritzia LP) / Name and Address Aritzia LP # Alexander Street Vancouver, BC Canada V6A 1E1 Purchase order number (ex ) Style number (ex. ABC ) Generic Article Number (ex ) DETAILED description of the item (s) including gender and age (ex. Women s sweater) Knit or Woven (ex. Women s knit sweater) Composition of the Fabric (ex. Women s knit sweater 100% cotton) Country of Origin Terms of delivery and terms of payment Unit price and total amount Purchase price in the currency of the purchase with currency type specified. The term must be shown either as the FOB, Exit Factory Price OR a breakdown by cut-make-trim and fabric as appropriate. Quantity Shipped o By purchase order o By colour (if the cost is different) o By fabrication 10

11 Size of each item Net and gross weights of each item Carton Count Net and gross weight of the entire shipment Date of Export Important requirements need to be stated on the invoice: o Required for all knitted tops, including sweater, pullover, coats and jackets: Provide Stitch count (ex. Course: 15 Stitches / cm; Wale: 12 Stitches / cm) o Required for woven garment For all woven jackets and coats (short and long): Advise if coated / covered with plastics or rubber on the back of the fabric. If not coated but still water resistant and/or meant to be worn as a rain coat, continue including that in the description. Advise if any filling or padding. If water resistant (if so, include test report), advise the type of coating that make it water resistant. Advise if visible coating on all woven jackets For all woven shirts and dresses Provide the number of colours in the warp or filling o Required for knitted and woven pants and shorts If they reach the knee, call them pants but if they don't reach the knee call them shorts o Required for knitted and woven T-shirts Provide the weight of the fabric per square meter (ex. 140 gm/m 2 ) o Required for knitted and woven hosiery Specify yarn linear density/yarn size (ex. 67 decitex) o Required for knitted and woven scarves Provide the length and width dimensions in centimeters (ex. 40 cm by 60 cm) 2) Canada Customs Invoice The Canada Customs Invoice is important in determining the classification of the goods, the value for duty, tax and duty rate, tariff treatment. A Canada Customs Invoice must contain: Vendor name and address Date of direct shipment Consignee name and address Purchase order numbers and Commercial invoice number Style number 11

12 Generic Article Number Detailed description of goods Specification of commodities Country of origin Transportation mode Number of cartons Condition of sales and terms of payment Currency of settlement Quantity and unit price Total amount Net and gross weights 3) Packing list A separate packing list must be prepared for each purchase order shipped. The packing list must contain: Aritzia purchase order number Vendor name & address Number of cartons per style Generic Article Number Colour, style number, detailed description, size and quantities of each style Carton dimension in inches, carton net weight and gross weight NOTE Without the ORIGINAL bill of lading or forwarder cargo receipt, the goods cannot be delivered to an Aritzia location and payment cannot be issued. 4) Bill of Lading (BOL) / Forwarder Cargo Receipt (FCR) / Air Waybill The bill of lading, forwarder cargo receipt or Air waybill are documents issued by the vendor to the carrier describing the goods to be shipped, acknowledging their receipt, and stating the terms of the contract for their carriage. The vendor (seller) must include a copy of the BOL, FCR or airway-bill with the rest of the shipping documents required. The vendor must send at least one original copy of the BOL or FCR to Aritzia prior to the shipment arriving at destination. 5) Certificate of Origin The certificate of origin is a document submitted by the vendor, listing goods to be imported and attesting to their place of origin. 6) Exporters Statement of Origin This form is required for certain commodities to take advantage of a lower duty rate. See Appendix F 7) Form B255 Textile and Apparel Goods Originating in a Least Developed Country If you are shipping from a least developed country (LCD) to Canada you must complete a B255 form. See Appendix G list of least developed countries 12

13 8) Information Required for Coated Garments Information Requirements for garments & materials made of plastic coated textiles or plastic and textile combinations. See Appendix H 9) General Information Required for Fabric Raw Materials If you are shipping fabric raw materials you must complete this form. See Appendix I 10) NAFTA Certificate If the garments were manufactured in Canada, USA or Mexico with NAFTA qualifying Fabric and Yarn then a NAFTA certificate must be provided. Contact Logistics@aritzia.com if you have any questions regarding qualification. 11) TPL Form If the garments were manufactured in Canada, USA or Mexico by Non NAFTA qualifying Fabric then a TPL form must be provided. Contact Logistics@aritzia.com if you have any questions regarding qualification. International Import Documents Listed above All vendors are required to send out a separate subjected as Shipping Advice - Canada with a complete set of soft copy shipping documents attached within 4 days after sailing for sea shipments and 1 day after flight date for air shipments. Logistic Team Logistics@aritzia.com Please send the Original Documents to the below address: Attn: Logistic Department 8335 Winston Street Burnaby, BC Canada V5A 2H3 Tel:

14 DC03 PACKING & SHIPPING INSTRUCTION On a specific purchase order, Aritzia may want to have the goods shipped to DC03 as the final destination. If this is the case, please follow the below procedures. NOTE The carton packing instructions remain the same for all 3 distribution centers. (DC01, DC03 and DC04). Ship to Address / Notify Party National Logistics Services (NLS) 475 Admiral Blvd. Mississauga, Ontario Canada L5T 2N1 Tel: Fax: Address on the carton remains unchanged ***Due to NLS being a 3 rd party distribution center, it is required that all cartons are to be labelled with NLS barcoded label stickers as part of their receiving procedures*** ***Please advise the ship to address that Aritzia should send the NLS barcoded label stickers to*** NOTE Stickers Required the Logistic Department for the NLS barcode label stickers at Logistics@aritzia.com. A label consists of 3 barcode stickers. 1 large and 2 small. The large barcoded sticker is to be placed on the bottom left corner of the short side carton box. One small barcoded sticker is to be placed on the packing list referring to the carton number. The other small barcoded sticker is for your reference. Marking is not required on the large barcoded sticker. ***Ensure to the packing list with the small barcoded sticker prior exit country. Logistics@aritzia.com*** 14

15 SHIPPING TO USA- IMPORT DOCUMENTATION REQUIREMENTS DC04 Pacific Distribution Services, LLC (PDS) nd Avenue East Sumner, WA USA The exporter (Shipper / Vendor) is responsible for shipping the goods and supplying the documentation needed to send the goods to the USA. This includes the preparation of: 1. Commercial Invoice 2. Textile Declaration 3. Packing list 4. Bill of Lading (BOL) / Forwarder Cargo Receipt (FCR) / Air Waybill 5. Certificates of Origin 6. Exporters Statement of Origin 7. Information Required for Coated Garments (If Applicable) 8. NAFTA Certificate (If Applicable) 9. TPL Form (If Applicable) 10. GCC General Conformity Certification 11. Declaration of Manufacturer, Producer, Exporter or Importer of Textiles & Textile Products 1) Commercial Invoice Prepared on your company s letterhead. The vendor is free to layout the information in any style they choose, provided that the prescribed data elements found on the Canada Customs Invoice are included. In addition, the following information must be clear, accurate and precise: Must be written in English Name & address of Exporter Name & address of Manufacturer Consignee name & address: United States of Aritzia Inc Concord Pike, Wilmington, DE EIN# Ship to name & address: United States of Aritzia Inc. C/O: Port Logistics Group 15

16 nd Avenue East, Sumner, WA. USA Bill to (Aritzia LP) / Name and Address Aritzia LP # Alexander Street Vancouver, B.C. Canada V6A 1E1 Purchase order number (ex ) Style number (ex. ABC ) Generic Article Number (ex ) DETAILED description of the item (s) including gender and age (ex. Women s sweater) Knit or Woven (ex. Women s knit sweater) Composition of the Fabric (ex. Women s knit sweater 100% cotton) Country of Origin Terms of delivery and terms of payment Unit price and total amount Purchase price in the currency of the purchase with currency type specified. The term must be shown either as the FOB, Exit Factory Price OR a breakdown by cut-make-trim and fabric as appropriate. Quantity Shipped o By purchase order o By colour (if the cost is different) o By fabrication Size of each item Net and gross weights of each item Carton Count Net and gross weight of the entire shipment Date of Export Important requirements need to be stated on the invoice: o Required for all knitted tops, including sweater, pullover, coats and jackets: Provide Stitch count (ex. Course: 15 Stitches / cm; Wale: 12 Stitches / cm) o Required for woven garment For all woven jackets and coats (short and long): Advise if coated / covered with plastics or rubber on the back of the fabric. If not coated but still water resistant and/or meant to be worn as a rain coat, continue including that in the description. See appendix H 16

17 Advise if any filling or padding. If water resistant (if so, include test report), advise the type of coating that make it water resistant. Advise if visible coating on all woven jackets For all woven shirts and dresses Provide the number of colours in the warp or filling o Required for knitted and woven pants and shorts If they reach the knee, call them pants but if they don't reach the knee call them shorts o Required for knitted and woven T-shirts Provide the weight of the fabric per square meter (ex. 140 gm/m 2 ) o Required for knitted and woven hosiery Specify yarn linear density/yarn size (ex. 67 decitex) o Required for knitted and woven scarves Provide the length and width dimensions in centimeters (ex. 40 cm by 60 cm) 2) Textile Declaration Form A textile declaration form must be filled out for every shipment, detailing the manufacturing and / or processing operations. PITFALL Vendor chargebacks will occur for noncompliance. See pages of the manual. 3) Packing List A separate packing list must be prepared for each purchase order shipped. The packing list must contain: Aritzia purchase order number Vendor name & address Number of cartons per style Generic Article Number Colour, style number, detailed description, size and quantities of each style Carton dimensions in inches, carton net weight and gross weight 4) Bill of Lading (BOL) / Forwarder Cargo Receipt (FCR) / Air Waybill The bill of lading, forwarder cargo receipt or Air waybill is a document issued by the vendor s (seller) to the carrier describing the goods to be shipped, acknowledging their receipt, and stating the terms of the contract for their carriage. The vendor (seller) must include a copy of the bill of lading or airway-bill with the rest of the shipping documents required. The vendor must send at least one original copy of the BOL or FCR to Aritzia prior to the shipment arriving at destination. 17

18 5) Certificate of Origin The exporter completes the Certificate of Origin in order to advise the importing country that the goods meet the requirements of a specific trade agreement; they can also be documentary evidence of the country of manufacture. 6) Exporters Statement of Origin This form is required for certain commodities to take advantage of a lower duty rate. See Appendix F 7) Information Required for Coated Garments Information Requirements for garments & materials made of plastic coated textiles or plastic and textile combinations. See Appendix H 8) NAFTA Certificate If the garments were manufactured in Canada, USA or Mexico with NAFTA qualifying Fabric and Yarn then a NAFTA certificate must be provided. Contact Logistics@aritzia.com if you have any questions regarding qualification. 9) TPL Form If the garments were manufactured in Canada, USA or Mexico by Non NAFTA qualifying Fabric then a TPL form must be provided. Contact Logistics@aritzia.com if you have any questions regarding qualification. 10) GCC- General Conformity Certification The US government has recently updated its CPSA: Consumer product Safety Act regulations and requirements. As a result of these changes Aritzia needs to provide evidence as to our products safety. As a supplier to Aritzia the vendor is required by the US to provide Aritzia with a General Conformity Certificate GCC for all products shipped to the US. This must be provided by the manufacturer & must accompany the shipped goods. All shipments from Nov must have a GCC certificate. If the product is not subject to any applicable rules, bans, regulations or standards under the Consumer Product Safety Act or any other act enforced by CPSC then simply check the box indicating this to be the fact. See Appendix J Please the GCC (General Conformity Certification) to: Logistics Department: Logistics@aritzia.com 18

19 11) Declaration of Manufacturer, Producer, Exporter or Importer of Textiles & Textile Products Self Explanatory See Appendix K International Import Documents All vendors are required to send out a separate subjected as Shipping Advice USA with a complete set of soft copy shipping documents attached within 4 days after sailing for sea shipments and 1 day after flight date for air shipments. Logistics Team Logistics@aritzia.com Please send the Original Documents to the below address: Attn: Logistic Department 8335 Winston Street Burnaby, BC Canada V5A 2H3 19

20 VENDOR NON-COMPLIANCE CHARGEBACKS The purpose of non-compliance chargebacks is not to create revenue for Aritzia, but to recover operating expenses incurred for correcting vendor errors. Our goal is to work with vendors so that they can be compliant and improve shipping and packing methods in order to avoid chargebacks. When merchandise shipped to Aritzia is received that does not comply with our standards it adds unnecessary costs and delays on getting product to our customers. The Distribution Center will track and report on Vendor shipments monthly. Reporting will analyze accuracy in Packaging/Single Unit pack compliance Carton Type and Packing Compliance Carton Content and Pack list Accuracy Compliance Routing/Shipping Compliance The logistics team is available to work with the vendor to meet the packing and shipping requirements. Any questions regarding the packing and shipping manual can be directed to 1. Packaging / Single Unit Pack Compliance # Type Violation Chargeback 1a Packaging / Single unit pack violation Merchandise with no polybag cover $5 per unit + $100 flat fee handling charge 1b Packaging / Single unit pack violation Partial cartons- Received more than 1 partial carton per style, $200 for the first carton and $300 for each additional carton within 1c 1d 1e Packaging / Single unit pack Violation Packaging / Single unit pack violation Packaging / Single unit pack Violation Colour, Size Mixed Cartons- Received more than 1 mixed carton per Style and colour Units with no stock tickets/ units stock ticketed with incorrect placement / units with the wrong stock ticket. Such as ticketed with the wrong colour or size. The same item (style/colour/size) not shipped in the same quantity per carton one shipment $200 for the first carton and $300 for each additional carton within one shipment $10 per unit + $100 handling flat fee per PO affected. $200 for the first carton and $300 for each additional carton within one shipment 20

21 1. Carton Type and Packing Compliance # Type Violation Chargeback 2a Carton Type and Packing Violation Cartons secured using plain or clear tape 100% detailed receipt inspection at $2 per unit + $100 flat fee handling charge 2b 2c Carton Type and Packing Violation Carton Type and Packing Violation Carton utilization- 3 or more empty space inside the carton. Improper carton packagingweight, size, strength, material $100 for the first carton and $150 for each additional carton $20 per failed carton and $100 flat fee handling charge 2. Carton Content and Packlist Accuracy Compliance # Type Violation Charge back 3a Carton Content and Packlist Accuracy Violation 3b 3c Carton Content and Packlist Accuracy Violation Carton Content and Packlist Accuracy Violation Concealed shortage or overage- Total received quantity is less or more than the quantity listed on the packlist. Concealed substitutionreceived a colour or size that does match with the colour or size listed on the packlist Incorrect or missing carton markings $200 for the first carton and $300 for each additional carton per PO. $150 for the first carton and $200 for each additional carton per PO. $150 for the first carton and $200 for each additional carton per PO. 3. Routing/Shipping Compliance # Type Violation Chargeback 4a Routing/Shipping Violation Failed to submit correct import $500 per occurrence commercial invoice value 4b Routing/Shipping Violation Incorrect or insufficient $500 per occurrence required information on the packlist 4c Routing/Shipping Violation Used a unauthorized airfreight or ocean consolidator $1000 per occurrence + freight rate differences 4d Routing/Shipping Violation Shipped out an unauthorized air shipment $500 per occurrence + sea/air differences 4e Routing/Shipping Violation Incorrect freight payment terms- Such a failed to prepay $500 per occurrence + the freight portion freight, failed to cover the sea/air difference 4f Routing/Shipping Violation Failed to submit proper import $500 per occurrence 21

22 documentation- soft copy within 4 days after sailing for sea shipments and within 1 day after flight for air shipments 4g Routing/Shipping Violation Failed to tail load USA cargo for vendor load containers resulting in extra handling $500 per occurrence 22

23 APPENDIX A Single Item (style/colour/size) Packing Single Item Packing PO# 45xxxxxxx (ordered) Description Packed by 1 solid colour and 1 solid size In-sequence packing Keep a consistent quantity per carton per style, colour and size. Only 1 partial per style, colour and size 23

24 Only 1 mixed carton allowed per style and colour Consistent Carton Sizes 2 Options o 1 Carton Size for all sizes o 2 Carton Sizes Example -54x31x28 cm for small sizes (i.e. XXS S) -54x31x32 cm for larger sizes (i.e. M XL) 24

25 Summary and Example of an Acceptable Shipment/Pack List: Please note we must receive consistent quantity per carton and carton sizes for all solid color & solid size cartons (i.e. Ctn # 1 10 and 16 24). If 35 units per carton are set for the first shipment (i.e. PO), all future shipments must be packed 35 units per carton for the solid color & solid size. If not, we must be notified in advance. We allow only 1 partial carton per solid color & solid size (i.e. Ctn # 11 14, 25-27). We allow only 1 mixed carton per solid color (i.e. Ctn # 15 & 28). We allow mixed cartons with different carton sizes if necessary (i.e. Ctn # 15 and 28). Initial Order vs. Re-Order shipments: Quantity for the re-order shipments can be different from the initial order shipment. If the re-order shipment is larger in quantity, you are allowed to increase the quantity within the carton and carton sizes ONLY 1 TIME and you must contact us (Logistics@aritzia.com) so we can make changes in our receiving software. 25

26 Example of an Acceptable Shipment/Pack List: Ctn # Color XXS XS S M L XL Total Net Weight Gross Weight Ctn size 1 BLACK x31x28 2 BLACK x31x28 3 BLACK x31x28 4 BLACK x31x28 5 BLACK x31x28 6 BLACK x31x28 7 BLACK x31x28 8 BLACK x31x32 9 BLACK x31x32 10 BLACK x31x32 11 (Partial) BLACK Diff. size 12 (Partial) BLACK Diff. size 13 (Partial) BLACK Diff. size 14 (Partial) BLACK Diff. size 15 (Mixed) BLACK x31x28 16 WHITE x31x28 17 WHITE x31x28 18 WHITE x31x28 19 WHITE x31x28 20 WHITE x31x28 21 WHITE x31x28 22 WHITE x31x32 23 WHITE x31x32 24 WHITE x31x32 25 (Partial) WHITE Diff. size 26 (Partial) WHITE x31x28 27 (Partial) WHITE Diff. size 28 (Mixed) WHITE x31x32 Color XXS XS S M L XL Total BLACK WHITE Total

27 APPENDIX B Illustrated Carton Packing Utilization / Fill% ACCEPTABLE () Filled to the maximum NOT ACCEPTABLE () Not full; wasted space 27

28 APPENDIX C Security Tape Sample 28

29 APPENDIX D Canada Carton Label Requirements Long side of the carton 29

30 Short side of the carton 30

31 Complete Carton 31

32 APPENDIX E USA Carton Label Requirements Long side of the carton 32

33 Short side of the carton 33

34 Complete Carton 34

35 APPENDIX F Exporter s Statement of Origin EXPORTER S STATEMENT OF ORIGIN I certify that the goods described in this invoice or in the attached invoice No. were produced in the beneficiary country of and that at least % of the ex-factory price of the goods originates in the beneficiary country/countries of. Name and title Corporation name and address Telephone and fax numbers Signature and date (day/month/year) 35

36 APPENDIX G List of Least Developed Countries Afghanistan Angola Bangladesh Benin Bhutan Burkina Faso Burundi Cambodia Cape Verde Central African Republic Chad Comoros Democratic Republic of Congo Djibouti Equatorial Guinea Eritrea Ethiopia Gambia Guinea Guinea-Bissau Haiti Kiribati Laos Lesotho Liberia Madagascar Malawi Maldives Mali Mauritania Mozambique Nepal Niger Rwanda Samoa Sao Tome and Principe Senegal Sierra Leone Solomon Islands Somalia Sudan Tanzania Timor-Leste Togo Tuvalu Uganda Vanuatu Yemen Zambia 36

37 APPENDIX H Information Required for Coated Garments Information Requirements for garments & materials made of plastic coated textiles or plastic and textile combinations. Cellular plastic w/textile garments: H.S. heading no MFN: 6.5% GPT: 3% Plastic-coated textile garments (visibly coated): H.S. heading nos. 6113/6210. MFN/GPT: 17-18% Commodity: Style no.: In order to determine the tariff classification of the imported garments, please complete the following questions: OUTERSHELL Provide percentage by weight of material - plastic vs. textile. Plastic: Textile: (eg. 70%PVC 30% polyester) A. If textile > 50%, only provide the following information. If plastic > 50%, go to B. Is the plastic visible to the naked eye? Yes: No: Composition of the textile Construction of the textile Knitted: Woven: Non-woven: B. If Plastic > 50%: Is the plastic cellular or non-cellular? Cellular: Non-cellular: (only if plastic > 50% of total weight; if plastic = 100%, applies) Definition of cellular plastic: Cellular plastics are plastics having many cells (either open, closed or both), dispersed throughout their mass. Examples of cellular plastic foam plastics, expanded plastics and micro porous or micro-cellular plastics; containing cavities: having a porous texture. BACKING Is the plastic material textile-backed? Yes: No: If the material is textile backed, what is the composition of the backing? (eg. 80% nylon 20% polyester knit) Construction: Knit Woven Non woven Is the textile backing present for reinforcement purposes only? Yes: No: Is the textile part of the look, style, pattern or function of the garment? i.e. does the fabric add qualities or characteristics to the garment beyond reinforcement, such as additional warmth, protection from the elements, durability, resistance to wear, and fashion or design features such as drape, cut and visual appeal? Yes: No: What is the total percentage by weight of textiles including any lining? Signature: Date: Please complete, sign and return this questionnaire to the attention of the person who faxed it to you. 37

38 APPENDIX I General Information Required for Fabric Raw Materials INFORMATION FOR CLASSIFICATION OF FABRICS Style/Pattern Name: Style #: FABRIC CONSTRUCTION Knit Fabric (Ch. 59 or 60) --> Warp Knit or Weft Knit or Pile Knit Type: Circular; Jersey Single Long Pile Open-Work Tricot Double//Interlock Looped Pile Other Pile Raschel Stitch-Bonded Other (specify) Weft Knit Pile Fabrics --> Having a Pile surface of Nylon, Polyester, or Rayon Filaments? Woven Fabric ( C h. 50, 51, 52, 53, 54, 55, o r 59 ) Weave Type: Plain Weave Warp Pile > Cut or Uncut Satin Weft Pile > Cut or Uncut Cut Corduroy Twill > 3-Thread 4-Thread Other Chenille on 1-side Other Dobby Denim Chenille on 2-sides Jacquard > Woven on Jacquard Loom (Y/N) Tufted Other (specify) Non- Woven Fabric --> Needlepunch Spunbonded Other (specify) FIBER CONTENT: PERCENTAGE BY WEIGHT OF EACH TYPE OF FIBER (Must Total 100%) % Silk --> % Filaments % Noils % Staple Fibers % Wool --> % Carded % Combed/Worsted % Cotton --> Metric # per Single Yarn Napped Brushed % Linen/Flax % Spandex (Elasthane) % Viscose Rayon --> % Filaments % Staple Fibers % Cuprammonium Rayon --> % Filaments % Staple Fibers % Cellulose Acetate --> % Filaments % Staple Fibers % Acrylic --> % Filaments % Staple Fibers % Modacrylic --> % Filaments % Staple Fibers % Polyolefin --> % Filaments % Staple Fibers % Nylon / Polyamides --> % Filaments % Staple Fibers % Textured % Non-Textured % Polyester --> % Filaments % Staple Fibers % Textured % Non-Textured % Polyester Filament --> High Tenacity Yarn? (Y/N) % Other (specify) --> % Filaments % Staple Fibers PROCESS Yarns of Diff.Colours Printed Bleached Unbleached Dyed Is the Fabric: TREATMENT Impregnated Coated Cellular Coating Weight: % of Coating % of textile material Laminated --> with Rubber PVC Polyurethane Wax Other Specify) Is the treatment visible to the naked eye? Were all manufacturing Processes and Treatments initiated in the same country? Yes No If "NO", please list countries and process/treatment for each: OTHER SPECIFICATIONS Yarn/Thread Count (Decitex) per: Meter Inch --> Warp Fill/Weft Fabric Width: Inch Centimeter Grams per Square Meter: Amount of Twist per Meter: Does the fabric countain 5% or more of: Elastometric yarn Rubber Thread N/A Fabric Uses: Upholstery Apparel Ticking Other (specify) 38

39 APPENDIX J GCC (General Conformity Certification) General Conformity Certificate (GCC) Identification of Product Covered by this Certificate: PO # Style # Product Description Only Applicable For goods to be shipped to USA. Vendor Name Product Label/Brand The entity identified below as the importer certify that: (check one box only) The product describe above is not subject to any applicable rules, bans, regulations or standards under the Consumer Product Safety Act or any other act enforced by CPSC. The product describe above is in compliance with 16 CFR 1610 and is exempted from testing under CPSC regulation section (d) as it is comprised of one or more of the following CLASS 1 textiles: (1) Plain surface fabric, regardless of fiber content, weighing 2.6 oz/sq. yd. or more, and (2) All fabrics, both plain and raised-fiber surface, regardless of weight, made entirely from any of the following fibers or entirely from combination of acrylic, modacrylic, nylon, olefin, polyester, wool. The Product described above complies with the specified rules, bans, standards and regulation applicable to the product and enforced by CPSC. (Note: If checked, complete entire GCC) Importer Entity Name Full mailing address Phone# Contact Person Date of Manufacture: Month: Year: Third-party testing lab Entity Name Full mailing address Phone# Contact Person Date of Testing: Day: Month: Year: Lab Report # : Factory Name & Place of Manufacturing: Place of Testing: different from testing lab address above) (if Individual responsible for maintaining records of test supporting certification: Name Company Address Address Phone # Product safety standards to which the Product is being certified (mark all that apply, and add any additional applicable standard by deleting any of the non-applicable one(s)) CPSIA Lead in substrate 16 CFR (a)(17) - Balls 16 CFR Part Small 16 CFR Part in children's products Parts Pacifiers CPSIA 101, 16 CFR Part Lead in Paint and Surface Coatings 16 CFR, (b)(5)-(9) & (c)(1)-(5) - Toxicology and Hazardous Substances 16 CFR (b)(8) - Art Materials 16 CFR (a)(19) - Dive Sticks 16 CFR Part Electrically Operated Toys and Children's Articles 16 CFR Part Bicycles 16 CFR Part 1615 & 1616 Flammability Of children's Sleepwear 16 CFR Part 1630 & 1631 Flammability of carpet and Rugs CPSIA ASTM F Toy Safety Specification 16 CFR, (a)(5) - Caps for Toy guns 16 CFR CPSIA Labeling (small parts,etc.) 16 CFR Part Full Size Cribs 16 CFR Part Bunk Bed 16 CFR Part 1632 & 1633 Flammability of Mattress, Pads, & Mattress Sets CPSIA Phthalates in Children's Products 16 CFR, (a)(6) - Baby bouncers, walkers and jumpers 16 CFR Flammability 16 CFR Part Non Full Size Cribs 16 CFR Flammability of Clothing, Textiles 16 CFR Child Resistance Packaging 15 CFR Part Toy Gun Marking 16 CFR, (a)(16) - Infant cushion or pillows 16 CFR & 49 Sharp points/edges 16 CFR Part Rattles 16 CFR Flammability of Vinyl Plastic Film CPSC's guidance on drawstrings 39

40 APPENDIX K Declaration of Manufacturer, Producer, Exporter or Importer of Textile Products I, lisa Fordyce,declare that the articles described below and covered by the entry to which this Declaration relates were subjected to manufacturing or processing operations in and/or incorporate materials originating in, the foreign country or countries identified below.i declare that the information set forth in this declaration is correct and true to the best of my information,knowledge and belief. DECLARATION OF MANUFACTURER,PRODUCER,EXPORTER OR IMPORTER OF TEXTILES & TEXTILE PRODUCTS A. (Country*) E. (Country*) B. (Country*) F. (Country*) C. (Country*) G. (Country*) D. (Country*) H. (Country*) Manufacturing And/ Or Processing Operations Marks or Identification Numbers Quantity Declaration of Article Description of Manufacturing and/or Processing Operations Date and *Country of Manufacture and/or Processing *Country Date of Export Fabric Yarn Fiber B B C Description of Material MATERIAL Country* of Production A A A A A Company Address Date Signature Name Title *Country when used in this declaration includes territories and insular possessions of the United States. The country will be identified in the above declaration by the alphabetical designation appearing next to the named country. 40