imobilebroker Digital Solutions for the Modern Consumer

Transcription

1 imobilebroker Digital Solutions for the Modern Consumer

2 THE TEAM Behind the Technology Sharp Mobile was born out of the insurance industry through Sharp Insurance, the fastest growing brokerage in Canada. Teaming up with some of the most talented developers and programmers in the industry today, Sharp Mobile was created with a mission to improve and revamp the industry s antiquated ways of doing business in order to successfully help brokerages like Sharp Insurance manage and maintain their growth. Sharp Mobile was able to take the insights of consumer needs on the brokerage end while developing innovative and creative solutions on the technology side to create the first app of its kind, the imobilebroker. Sharp Mobile continues to research and analyze consumer needs while focusing on building new features and updates that enhance user experience and engagement. Our team is here to help your brokerage adopt these tools so that you too, can provide your clients with exceptional service and unparalleled access.

3 FEATURES at a glance 24-7 access to Pink Cards View billing information View policy details and deductibles Request policy changes File home and auto claims Play the mydrive skill game On Demand Access PINK CARDS How often does your brokerage receive calls from clients requesting pink cards? Whether your client is stuck at the registry without their pink card, or need to replace cards that are lost or expired, it shouldn t have to be a difficult or time consuming process. Step up your customer service game, and let your clients access their pink cards from their mobile devices, or even print copies from the imobilebroker portal within seconds of needing it. With digital customer service tools, you can reduce your call volumes while providing outstanding customer service options your clients will appreciate.

4 Available on Empower your Clients POLICY DETAILS Knowledge is power, but what if your clients can t understand the knowledge you re providing them? Let s face it, traditional insurance papers can be daunting. The imobilebroker organizes policy details for home and auto in a way that your clients can understand: clear, concise, and visually striking. App and portal users will be able to clearly see their deductibles, coverage limits and liability amounts. The client will also know when their next insurance payment is coming out, so they re never caught off guard. SELF-SERVICE FEATURES Life can be hectic leaving little time for your clients to wait to talk to a broker. With the imobilebroker, your clients can submit a change request to add a vehicle, driver, property, and more. They can also submit a home or auto claim through the app and online portal. You will see your client experience satisfaction levels rise thanks to the convenience and ease of the imobilebroker.

5 The Ultimate USER EXPERIENCE Increase customer engagement, see those retention numbers rise, and wow your clients with the imobilebroker s impressive user interface. The online portal offers your clients a bright, easy to navigate and intuitive solution for doing their insurance. The mobile app interacts and responds seamlessly to your clients requests no matter what their doing. The MyDrive game allows drivers to see how well they rank on their driving skills, which may encourage them to drive with more awareness. Everything your clients need to know or do for their insurance is in the palm of their hand. Begin Your DIGITAL JOURNEY Today In today s digital world, immediate access to information has become the norm and is even expected from service providers. With the imobilebroker, clients can now interact with their insurance on a level that is meaningful to them. We all know insurance is an intangible purchase, but by providing these digital tools, clients can virtually feel and touch their insurance policy. Injecting a value proposition into your marketing and retention efforts will help your brokerage increase those loyalty numbers and compete with other brokerages and direct writers for new business acquisition.

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