Customer Referral Program

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1 Creating a cleaner, safer, healthier world. solutions Customer Referral Program share your wealth of knowledge with us and we ll share our profits with you Benefits of the Customer Referral Program: Tremendous financial opportunity Easy online submission Quick payout by check

2 customer referral program put the tennant competitive advantage to work for you Discover a sales opportunity Submit a qualified referral Receive a check after a sale is completed* Turn in more referrals and watch your cash grow! what is the customer referral program? An opportunity for you to grow your business every time a qualified referral turns into a sale, you ll receive a cash payout. The more referrals you submit that turn into sales, the more cash you are paid! It is tremendous financial opportunity for both parties through the sharing of knowledge payouts are paid directly to the recipient days after a sales is completed. * Refer to the Customer Referral Program Policy for complete program details.

3 how to get started To be eligible, simply report your referrals to a Tennant administrator by entering the referral information online at: It is imperative that the referral be appropriately documented prior to an order being placed to qualify for reimbursement. If your referral turns into a sale, you ll receive your cash payout in the form of a check.* * Refer to the Customer Referral Program Policy for complete program details. questions? leadshare@tennantco.com call: ext.1270 web: enter referrals at:

4 reimbursement A flat rate will be paid on referrals received with the following guidelines: A referral supplied to Tennant that results in the sale of a machine(s), coatings material, or rental of Orbio product. Multiple machines may be submitted per referral.** Customer Referral payments will be made days after a sale is completed. qualified product sale national program Industrial Riders $750 Walk-behinds / Small riders Coatings $400 ($5,000-$19,999) $500 (>=$20,000) $1,000 Orbio 5000-Sc $200 ** Subject to Tennant management review and approval.

5 Qualified sales Industrial rider models eligible for Customer Referral are: Scrubbers: T16, 7300, T20, 550, 1550 Scrubber/Sweepers: 8300, M20, M30 Sweepers: 6200, S20, S30, 800, Sentinel Outdoor: ATLV 4300, Green Machines 414, Green Machines 636 Walk-behind/small rider models eligible for Customer Referral are: Scrubbers: T5, 5680, 5700, T7, 7100; Nobles brand SS5, SS Rider Sweepers: 3640, S10, 6100 Coatings products include all coatings products in the Tennant product line. A minimum order of $5,000 in coatings products is required to qualify for Customer Referral. Orbio Technologies models eligible for Customer Referral are: Orbio 5000-Sc

6 eligibility Eligible third parties that do not work directly for Tennant can participate. Referrals generated by individuals for their own company or subsidiary are not qualified. Family members of a Tennant employee are also excluded from participating in this program. REFERRAL definition A referral is defined as a new project. It must not have been quoted or demonstrated within the last 12-month period by a Tennant representative nor can it be on a current Tennant hot prospect list. Tennant s Customer Referral administrator and/or the sales representative will make the final determination on the eligibility of all referrals. sales transaction Qualifying sales of the equipment may be new, demonstrator, or pre-owned equipment sold outright or through a leasing program to the customer by Tennant or one of its distributors, coatings sold through an application contractor, or rental agreement through an Orbio dealer. maximum payout Please note that a per referral payout will be capped at $5,000. This is the maximum amount that any customer will receive for a single referral. * Program discrepancies in the event of a conflict between the Customer Referral Policy and other materials, the Customer Referral Program Policy will prevail. Tennant 701 North Lilac Drive Minneapolis, MN USA USA/Canada: Quebec: Overseas: info@tennantco.com am.en Customer Referral Program 4/ The Tennant Company logo and other trademarks designated with the symbol are trademarks of Tennant Company registered in the United States and/or other countries. Tennant Company s products are sold and serviced through subsidiaries of Tennant Company and distributors.

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