of quality. Meanwhile our service pallet far beyond the classical kit packaging of medical devices and highquality goods.

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Aubrey Magnus Bishop
6 years ago
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2 Since 1990 we are specialized in kit packaging and subcontracted packaging services, particularly in the medical and pharmaceutical sector. Here we are accustomed to working at the highest level of quality. Meanwhile our service pallet far beyond the classical kit packaging of medical devices and highquality goods.,, Our customers receive everything from one source and can concentrate on their core business According to our motto ENJOY YOUR BUSINESS In the E-commerce area, we offer our customers professional fulﬁllment: storage, order processing and returns management. In addition, we organize webshops and offer support with practical marketing concepts. Data & Facts More than 45 million Euro revenue More than 500 employees m2 logistics surface More than 60 million processed articles p.a. Internationally active B2B und B2C distribution

3 QUALITY IS NOT AN ACCIDENT By packing medical devices in the garage of his parents, Carsten Erdt as a student in the year 1990, laid the cornerstone for our current company the Erdt Group. As a medium-sized family enterprise with more than 500 employees, we are a service provider for Copacking, Fulﬁllment and Marketing. We don t think in terms of quarterly reports, but rather in generations. With our continually improved quality system, we not only reduce errors but rather eliminate them in advance. Our company values are the basis for our daily work. Our company values Our employees are our most valuable good we treat each other with respect and conﬁdence. We work in a service- and customeroriented manner and satisfy individual customer requirements. We work at the highest level of quality. We act dependably and are a reliable partner for our customers. We cultivate open and transparent marketing. We aspire to a long-term, trustful collaboration with our customers. We are curious, trend-conscious and look beyond the borders our logistics industry. We think with an eye to the future and work for the long term.

AT THE HIGHEST LEVEL Copacking is actually the heart of our

Especially for medical and pharmaceutical products such as the

implementation of the packaging instructions.

4 AT THE HIGHEST LEVEL Copacking is actually the heart of our company. Especially for medical and pharmaceutical products such as the diabetes care and the applied-science sector, greatest diligence is indispensable. Every product is something special and requires appropriate handling. Our work processes are systematically oriented to a precise implementation of the packaging instructions. We trust in precise skilled manual labor and the most modern IT systems. Quality management Certiﬁcation according to DIN ISO 9001:2008 Certiﬁcation according to ISO Regular internal and external audits Intensive employee training

5 AN OVERVIEW OF OUR SERVICES: Kit packaging We package your products exactly to meet your individual taste as well as the regulatory requirements. Kit packaging, non-standard packaging, special, promotional and outer packaging are our expertise. Outer packaging As a matter of course, we also unpack already assembled goods and repack. Whenever possible, we use environmentally friendly material. Labeling Your products are automatically labeled by us according to your requirements we naturally satisfy all relevant legal provisions and make use of our modern IT systems. Dynamic data such as batch number, expiry date, etc. can be attached without difﬁculty, such as for the generation of UDI labels. Purchasing We also take over the purchasing of all required individual articles, such as folded packs, inserts, or labels. We determine the best price/performance conditions by an evaluation of potential suppliers that is objective and harmonized to the product. Additional services For instance, this includes random samplings or 100% inspections. Storage and transport is also part of our service range. We additionally provide advice on process management and IT services.

6 We naturally master all processes from incoming orders to the processing, pick & pack and shipping up to shipment as well as returns. Also inventory, drop-ship- ping, packaging and promotional shipping are included in our standard service offer. WE DELIVER HAPPINESS Fulﬁllment for Online-Shop, mail order business & long-distance trade

360 -SERVICE THAT CONVINCES But what is really important for your customers?

positive experience: How quickly did the package arrive?

Does the impression of the package satisfy the emotions aroused in the shop?

If your customer can answer all these questions with YES, he will become a

What we do extra 23 test criteria ensure that your package arrives

7 360 -SERVICE THAT CONVINCES But what is really important for your customers? It is the sum of all experiences that lets purchasing become a sustainable, positive experience: How quickly did the package arrive? Were the goods correct? Does the impression of the package satisfy the emotions aroused in the shop? How does the product appear in its packaging? If your customer can answer all these questions with YES, he will become a repeat customer. What we do extra 23 test criteria ensure that your package arrives punctually. We deliver 95% of the orders on the next morning. We create customized packaging concepts: individuality in branding, packaging and packing materials. A direct live wire to our employees in customer support and the warehouse.

8 EXPECT MUCH RECEIVE MORE We help you make customers your greatest fans. And not only on Facebook. Contemporary customer communication includes not only the classical marketing measures or the presentation of their products on an attractive Webshop. You should also exploit new long-term customer-acquisition tools such as social selling. With the help of our in-house advertising agency, we can support your actions for gaining new customers and enhancing customer loyalty holistically along - the entire value-added process chain. Beginning with the development of a unique Corporate Design, our services extend to the establishment of a multifunctional website or the implementation of the most advanced social media strategies. You can get everything from one source and communicate with your individual contact person, who will support you in all areas from fulﬁllment up to online marketing.

9 A STRONG TEAM Always focus on lean, well-deliberated processes and efﬁcient IT solutions the correct and on-time delivery to your customers depends largely on people. People who are dedicated, serviceoriented and proud of the quality of their work. Trained and highly conscientious colleagues who have often been with us for many years ensure that the expectations of your customers are fully satisﬁed.

10 YOUR CONTACT PERSON Bastian Eppel Stefanie Paul Falko Keller Fon: Fon: Fon:

AB OUT ERDT: Fritz-Haber-Straße 6 Fon: +49 6204 962610 Mail:

11 AB OUT ERDT: Fritz-Haber-Straße 6 Fon: Mail: info@erdt-gruppe.de D Viernheim Fax: Web:

SAP REAL-TIME INTEGRATED IMPACT. E-Commerce

SAP REAL-TIME INTEGRATED IMPACT. E-Commerce REAL-TIME INTEGRATED IMPACT The results were improved branding, increased online sales, improved engagement, better supplier - customer relationships, and operational effciencies for our customers. Pollock