Delivering Customized Lubricant Solutions for Your Business

Transcription

1 Delivering Customized Lubricant Solutions for Your Business

2 At CITGO, we believe you deserve better than a one-size-fits-all answer to your lubricant needs. From the family sedan and on-road fleets to agricultural and construction equipment, the products you use vary as much as your equipment and the way you use it in the real world. That s why we work hard at helping you arrive at solutions customized for your business solutions offering the optimal combination of products, pricing and programs to improve overall productivity and efficiency. We re big enough to supply all your needs, yet nimble enough to be vested in your success. And, since we re backed by one of the most recognizable and longest lasting petroleum brands in America, you can depend on CITGO Lubricants. Simply Put, We Try Hard CITGO has a rich legacy built on personal relationships. We work hard at understanding your business and providing efficient solutions. Our goal is to get you the answers you need quickly. In addition to our outstanding customer service, CITGO Lubricants is your one-stop shop. Our lubricants portfolio is made up of a broad spectrum of performance-focused products for applications that demand superior durability and wear protection, as well as specialty products, greases and industrial oils. At last count, our blending and packaging facilities handle more than 2,200 individual lubricant formulations. To ensure your customized order is delivered quickly, we supply products through three company-owned blending facilities and five contract blending and packaging plants (Cicero, Ill., lubricants packaging plant) An employee at the Cicero, Ill., lubricants packaging plant loads, inspects and measures product at the rail car loading rack. To help ensure your customized order is delivered quickly, we supply products through three company-owned blending facilities and five contract blending and packaging plants located across the United States. Our lubricants are distributed through a variety of distribution channels, including independent marketers, direct sales, and national and retail accounts. What s more, we can be found in more than 40 countries around the world and we continue to grow. 1 2

3 Highly Focused Programs and Support While CITGO Lubricants is known for its service, it is just one dimension of the value we bring to your company. We provide programs and support to help your business, such as the LubeAlert Oil Analysis Program and GreenWay Program. LubeAlert Oil Analysis Program Through periodic lab analysis of oil samples, the LubeAlert Oil Analysis Program provides data that helps you maximize your oil change service intervals, extend your engine life and most important save you money. The program currently includes more than 160,000 engines and more than 1,700 fleets, supported by a vast database that allows us to track trends on Through periodic lab analysis of oil samples, our LubeAlert program provides data that helps you maximize your oil change intervals, extends your engine life and saves you money. virtually every type of diesel engine. For more information on how the LubeAlert Program works, visit GreenWay Program Another initiative is the GreenWay program, which combines our family of synthetic CITGO heavy-duty products, the LubeAlert Oil Analysis Program and our service interval model to reduce the carbon footprint of trucking fleets. As the transportation industry changes and government regulations increase, programs like this will help fleets lower emissions and overhead costs as well as improve fuel economy and required shop time. With the GreenWay Program, fleet owners will be doing more than protecting the planet, they ll be building their bottom line. Industry Experts CITGO lubrication engineers are industry experts, engaged in the American Petroleum Institute (API), the International Lubricant Standardization and Approval Committee (ILSAC) and other organizations that not only maintain worldwide product standards, but also provide a preview of changes on the horizon that may signal the coming of new requirements dictated by technology or regulatory considerations. Unlike some lubricant companies that outsource their product research, new application development and lube product analysis to third-party commercial labs, we maintain our own specialty laboratory staffed by professional lube engineers. Our engineers are also available to help our customers solve specific application challenges, recommending the most suitable lube solution. If you have any questions, lubssrvc@citgo.com. We re ready to help with your toughest challenges. 3 4

4 Getting Better Over Time CITGO Lubricants traces its heritage back more than 90 years. In fact, it is a important arm of CITGO Petroleum Corporation, which celebrated its Centennial in The company began in 1910 when engineering innovator Henry L. Doherty created Cities Service Company, and it wasn t long before Doherty plunged into energy exploration, production, refining, lubricants development and product distribution. Henry Doherty founded Cities Service Company in CITGO Lubricants traces its heritage back more than 90 years. (Cicero, Ill., lubricants packaging plant) When Cities Service determined in 1965 that it needed to change its marketing brand, it introduced the name CITGO, retaining the first syllable of its long-standing name and ending with GO to emphasize power, energy and progressiveness. The now-familiar CITGO trimark logo was born. We ve learned a lot over the years. Most important is that the demand for oils, greases and specialty fluids is a basic necessity for keeping our mechanized world running smoothly, the science, technology and requirements of lubrication are ever-changing. Many factors new engine designs, tightened emission standards, higher operating temperatures and severe applications have a significant impact on lubrication requirements. To meet industry needs, we pride ourselves on remaining on the forfront of lube technology, safety and support. 5 Source: Cities Service Photo Archives 6

5 The CITGO Legacy: Built on Helping Others Over the years, CITGO has helped keep the economy strong, not only through quality lubricant products, but also through the hardworking people who refine, manufacture, market and transport them. More than 3,500 people work directly for CITGO and, through our vast network of locally owned retail locations, lube centers, independent service centers and other outlets, there are tens of thousands more people across the country who represent the CITGO brand. In other words, the people of CITGO are your neighbors, and we care deeply about helping the communities in which we live. From volunteering with the United Way and Habitat for Humanity to providing low-cost heating oil to low-income families to raising funds for the Muscular Dystrophy Association, we believe in giving back. In fact, since our partnership began in 1986, our employees, marketers, retailers and business partners have raised more than $140 million, making CITGO the largest corporate sponsor of MDA. Unprecedented Service and Support Many things separate CITGO Lubricants from the competition, but they all boil down to our unprecedented customer service and support. We know and understand the importance of open dialog, strong relationships and the drive to do what it takes to get the job done right the first time. We re big enough to be a formidable player in the worldwide lubricants marketplace. But, we re also small enough to be there when you need us. Most important, we allow you to leverage a nationally known brand while maintaining your individual way of doing business. After all, no one knows your business better than you. We know there are many brands from which you can choose, but we want to work with you to determine the right mix of products and programs to strengthen your bottom line. For a quick look at our full range of top-quality lubricants, visit To learn more about how our products and services can work for your business, contact us at To put it simply, we re in our local communities, fueling good day in and day out, from the largest of economic impacts to the smallest of good deeds. Through our vast network of locally owned retail locations, lube centers, independent service centers and other outlets, there are tens of thousands of people across the country who represent the CITGO brand. Since our parnership with MDA began in 1986, our employees, marketers, retailers and business partners have raised more than $140 million. 7