Introduction. Let us shake the e-commerce into a new era.
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1 MALL VIRTUAL
2 Introduction
3 Introduction Exceed 3D Virtual Mall is the most innovative shopping mall on the internet. It is a 3D environment with an effect of real time presence. The variety of things you can do there is just terrific. - Imagine a place with thousands of different shops and people who love shopping. - Imagine a place where you can meet your friends live by turning on your computer or getting a Wi-Fi access on your smartphone wherever you are. Exceed 3D Virtual Mall is built to help you engage in a complete new shopping experience. An immersive online social shopping experience that brings traditional shopping back to the frontline. Exceed 3D Virtual Mall brings the most innovative administration and asset management systems to ensure the best possible buyer s and seller s experience. A scalable 3D e-commerce environment hosts an infinite number of stores and shopping malls providing new opportunities for shop owners and investors. Let us shake the e-commerce into a new era.
4 Keys to Success
5 Keys to Success Exceed 3D Virtual Mall is not a dream that came true one day, it was a result of hard work that inspired us to reshape traditional shopping into an immersive online social experience. Success guidelines: Build a reliable and flexible 3D e-commerce platform; Prepare an aggressive and persistent enhancement roadmap; Provide a sensational and unique immersive shopping experience; Offer an extremely intuitive and user-friendly solution. It was you who let us develop a new world adapted for the most picky shoppers and sellers. So let it all begin!
6 General Feature List
7 General Feature List This list of features offered by our 3D mall is exceedingly bigger, however, the following on the list deserve special emphasis: 3-Level Luxury Mall expendable from 50 to 250 stores Full 3D interaction, Navigation and 3D Modeled environment Mall Management office to assist in space rent and in-store design Cinema Room Multiple communication channels including: Real time chat VoIP In-mall messages Shop different brand straight from dealer Multi-Platform and OS (Windows, IOS and Android) Audio and Video streaming The main idea lying behind these features was to ensure that our users will get a 100% pleasant experience being able to access the mall in different places from different devices.
8 Solution Design
9 Solution Design If you are familiar with Sims or Second Life, then 3D Mall in terms of technological solutions will not be something totally new for you. Exceed has used a Unity3D engine for a game-like environment and a multiplatform access to the best 3D shopping experience. Users can easily access Exceed 3D mall through web browsers or App on computers or through an App on their smartphone. Sometimes a unity plug-in is required, but in most cases it s already installed on your computer.
10 Components of the Solution
11 Components of the Solution In order to provide the best value for money and quality of service, Exceed Virtual Mall is made of 4 distinct work packages: Hosting (we will have our own service to ensure a 24/7 stable access to the 3D mall); Platform (re-usable with any 3D engine 3D models); Development (Avatar, social space, mall design, events and much more things require detailed development); Support (the project requires hiring and training support representatives to ensure a high quality service and timely assistance to our users).
12 The Environment on different devices
13 The Environment on different devices The best thing about Exceed 3D Mall is it multiple platform access compatibility. It does not matter if you are a Mac lover or Android and Windows fan, you can access Exceed 3D mall using every device at your disposal. Nevertheless, mobile devices may have limited set of available options. So to get a full experience you should probably use your desktop. Exceed will keep on working on the 3D Mall roadmap to make sure it fully works on your smartphones. - Windows desktop and Mobile. - IOS desktop. - Android Mobile for phones and tablets. - IOS Mobile, iphone and ipad. - Browsers: IE, Chrome, Firefox, Safari.
14 Customer Account Features and Avatar Customization
15 Customer Account Features and Avatar Customization Exceed 3D Mall requires every user to create and customize his/her account through a public web User Interface. The purpose is to provide the best possible service and adapt the virtual world to our customers preferences. The 3D Virtual Mall will ask you to provide your name, phone number, , country, gender etc. Guest accounts are also available, but they offer a way more limited set of options. Exceed 3D mall is a place where you can walk around, choose items you like, and get them in a real world. We have designed an optional wallet creation to make sure that it takes you but one click to make the necessary purchases. Last but not least, Exceed 3D Mall entails you to create your own avatar that includes detailed body and clothing features customization to your liking. Avatar is the customer 3D reflection as seen by the other users. Through an advanced control panel, users will be prompt to customize face and hair, torso, upper body features, waist and hips, and legs and feet. In addition to this, 35 model avatars will be used to try things on when doing your shopping.
16 Managing Information
17 Managing Information One of the main concepts of 3D Mall is easiness of navigation and searching the information. Our team designed a mini-map similar to that of computer games to let customers orient in the mall. The information booth will enable customers locate specific shops with the help of real customer service agents. In case our customers want to locate shops themselves they can always use a search engine accessible from the mini-map window. Finally, an extra feature of voice interactive assistance is designed for computer illiterate, especially elderly people. The support agents will provide all the necessary assistance through VoIP. In future, we are thinking of implementing video streaming for better customer satisfaction. Navigation Search Input Information Booth Voice Interactive Assistance
18 Display and Shop Customization Engine
19 Display and Shop Customization Engine Although customers satisfaction is our top priority, our developers are constantly thinking of how to facilitate sellers life. An innovative shop customization engine will enable generation and placement of object inside the mall, stuff mall with visually appealing models, and connect shop owners with their virtual space.
20 Shop Management Tool
21 Shop Management Tool To simplify sellers life even more, we designed a shop management tool that enables shop owners manage their 3D shops remotely. It can easily be accessed via smartphone since most shop owners are busy people and do not have time sitting on their desktops all day long. All necessary commands regarding stock management, sales management, customer service, and reporting can be made any time and from any place.
22 Catalog Management Tool
23 Catalog Management Tool Exceed 3D Mall allow users to search for the required items to a user friendly catalog in case you are in a hurry or lazy to walk around the mall and search for them. The Catalog Management Tool includes the following features: Simple, configurable (e.g. size, color, etc.) Bundled and grouped products Unlimited product attributes when adding products or services Attribute set configuration for quick product creation Batch updates to products in admin panel Automatic 2D and 3D rendered product image resizing to fit display position Item search
24 Public Social Spaces
25 Public Social Spaces The idea of 3D mall encompasses not only purchasing goods in an easier way but to leverage social interaction between the mall customers. Therefore, public social spaces or 3D places outside the shops were designed. Many potential customers have already expressed their willingness to attend a 3D cinema, which is going to be implemented shortly. The public social spaces allow interaction through voice and chat, which, in addition to 3D avatars, make a full experience of live communication. Finally, PSS include so-called hubs that provide all information about events and other unrelated to shopping activities.
26 Events Managements Engine
27 Events Managements Engine Like any other real-life mall, our 3D mall will host different events organized by shop owners and other merchants. All events will be carefully planned to attract as much people as possible. The event management engine based on web technologies is designed for easier and faster organization of such events and reminding people via and system reminders about them. Using this engine we hope to expand our audience from mere shopaholics to all people interested in having a good time.
28 Marketing Tools
29 Marketing Tools 3D mall offers all possible marketing strategies to attract customers and ensure best shopping experience for them. For these purposes we are going to implement the following marketing techniques: Mall interactive Boards Loyalty System Mall Billboard Coupon System Marketing Gift Certificates VIP Shopper
30 Advertising and Billboard Management Tool
31 Advertising and Billboard Management Tool Billboards spaces will be available for our online shop owners to rent. A great way to advertise within the mall. A readymade advertisement tool is built for: Creating advertising campaigns within 3D virtual mall; Placing advertisements on billboards in the respective area; Using variety of formats in advertising the products (audio, video, images, 3D animations).
32 Checkout, Payment and Shipping
33 Checkout, Payment and Shipping Although 3D mall is something different from real malls, secure and convenient payment system has always been among our priorities. We have worked out payment methods that allow customers to purchase goods without any security concerns. For these purposes our payment section provides the following features: Secure Wallet creation page One-page checkout; Shipping to multiple addresses in one order; Option for account creation at beginning of checkout; SSL security support for orders on both front-end and back-end; Saving things to shopping cart; Shipping estimates; Integration with PayPal gateways
34 Shop Virtual Assistant
35 Shop Virtual Assistant We are trying to make 3D mall as autonomous as possible by offering customers easy and understandable navigation system. Nevertheless, customers may not always be aware about best deals or cannot make up their mind of what things they actually need. For these purposes we are introducing Shop Virtual Assistants who will facilitate customer s shopping experience and provide them with worthy pieces of advice Real shopping assistants providing qualified help through avatars; Help with shopping matters as well as online experience; Desktop-based control panel for managers and administrators.
36 Future of the 3D Mall
37 Future of the 3D Mall Launching a 3D mall is not our goal, but only a means of achieving it. Our long-term strategy aims at Becoming the biggest platform for luxury shopping; Making the most advanced 3D social network; Making a new efficient marketing tool.
38
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