The path to greater profitability. Unlocking value for retailers in a complex universe of transactions and relationships

Transcription

1 The path to greater profitability Unlocking value for retailers in a complex universe of transactions and relationships

2 Yielding stronger results for retail Connolly is the trusted partner for eight of the top 10 retailers. The complex world of retail Competing in retail is increasingly about omni-channel commerce, where the business is going up against online retailers both large and small, as well as brick-and-mortar competitors. This multi-dimensional playing field has dramatically increased business complexity. To maintain profitability, retailers must successfully manage: Intense price pressure Tight margins The need to orchestrate the business with unprecedented precision This is a vast and intricate ecosystem of suppliers, service providers and business partners. It s an intricate web of business-to-business relationships and contractual agreements with money, goods and services flowing in every direction. Success demands accuracy With so much happening at once, it s essential that each interaction be correct. Every inaccurate transaction or deviation from a contract impacts the bottom line. There is real profit hidden in those complex data streams. That s where Connolly can help. 1 Source: 2015 National Retail Federation s List of the top 100 US retailers

3 From the first day Connolly came, they ve provided insights. CONTROLLER, LEADING SPECIALTY RETAIL CHAIN Connolly: Joining in your pursuit of stronger margins In today s hyper-competitive retail environment, diligent oversight of vendors, contractors and suppliers is an imperative to ensure that payments are correct and agreements are honored. Staying ahead of the vast amount of information flowing through your business isn t easy. The sheer scope makes this financial best practice difficult to achieve. Our proven ability to sift through that data and deliver financial results year after year is why leading retailers turn to Connolly. Unlocking the value hiding in your data Our approach to supplier audit reviews, contract compliance and overpayment recoveries ensure that nothing goes undetected. Connolly experts use analytics and best practices to identify patterns and exceptions in data and develop insights that reveal its hidden value. Clients look to us as a strategic partner, because of the unique way in which we analyze information of all types and truly understand what we find that s what delivers results. We have the industry knowledge, experience and skill to spot the subtle, hidden links of cause and effect that can influence your entire business, often in unexpected ways. A PROUD HISTORY OF RESULTS. A FUTURE-FOCUSED VISION. Connolly, a division of Cotiviti, has been helping major retail companies reach their financial goals since We re renowned for our spirit of collaboration and the results we deliver, earning us a 97% client satisfaction rate. 2 We are investing in the future to help clients meet the emerging challenges of a fast-paced world. As part of the Cotiviti family, Connolly stands poised to deliver greater value through analytics, technology and the innovative best practices that have made us an industry leader. 2 Source: Most recent Connolly client satisfaction survey

4 Opportunity is everywhere Looking beyond the obvious Too often, audits, contract reviews and recovery efforts focus on one aspect of a retailer s operations with little regard to how the business works as a whole. Untapped potential can lie buried across the procure-to-pay continuum, in: Supplier agreements, coordinated across in-store and online channels Merchandise invoices aligned with promotional pricing Policies that govern returns and defective goods Transactions, scrutinized for accuracy Digging deeper. Working smarter. Connolly goes further, looking at your business from all angles to find sources of profit in unexpected places. Our collaborative approach gets us inside your operations, where we can draw on decades of experience and constantly evolving best practices to favorably impact margins. THE BUILDING BLOCKS OF BETTER OUTCOMES Connolly s powerful tools deliver the accuracy and precision needed to make sure that every transaction is correct. Proven best practices Highly efficient data mining techniques Proprietary software technologies One of the most extensive transaction databases in the industry Tapping a treasure trove of information If you can t take full advantage of your data, money might be left on the table. It s one thing to detect an overpayment. But to correct it, you need to understand why it happened. The answer might be locked away in an thread with a distributor, the exact wording of a supplier contract, or the timing of a promotion. Finding those nuggets of insight can make the difference between value recovered and profit lost. We know where to look and how to think about data, analyzing every bit of available information and using innovative audit concepts to uncover opportunities in places you might not have considered. The value we receive from the work Connolly performs the due diligence, attention to detail, talent in the right places they do it better than anyone. That s something they re known for. SENIOR DIRECTOR, TOP 5 RETAILER

5 SALES FLOOR ENTRANCE Marketing/ Advertising Promotions Merchandise PHARMACY Online Storefronts Rx Sales UTILITY ROOM Procurement Service Providers BUSINESS OFFICE LOADING DOCK Accounts Receivable Supply Chain Partners Accounts Payable Where does value lie waiting?

6 A commitment to service. A passion for results. Your best interest is always top-of-mind Connolly brings together a dynamic group of audit and recovery specialists, each one a creative problem solver focused on business outcomes. Connolly is known for our: Thoughtfulness understanding your objectives Collaboration working diligently alongside you to achieve your goals Innovation bringing proactive thinking to complex issues Commitment to measurable results delivering positive business outcomes Drive to exceed expectations stepping up to do what s right Finding something new an undiscovered bit of insight that benefits the client is what keeps us invested. That s the kind of team you want on your side. Smart people, sharing your quest for a better bottom line. The path to enhanced profitability Decades of collaboration with global retailers and their suppliers give us a deep understanding of their priorities and the challenges they face in the drive for maximum profitability. We bring that appreciation to every engagement. SAFEGUARDING RELATIONSHIPS Your vendors and suppliers are the lifeline of your business. These relationships must be protected and mutually beneficial. We apply the highest standards to our interactions with your vendors. Connolly audit and recovery specialists: Pursue claims with professionalism and good judgment Thoroughly document findings to facilitate quick resolution Communicate proactively with your business partners Our clients trust that we know not just where they need to go, but how to help them get there through analytics, delivering insights that unlock value. Learn more about the challenges we solve and the solutions we offer at cotiviti.com/connolly. We have now reached the highest percentile in payment to terms, vendor satisfaction and customer satisfaction. Connolly played a key role in our impressive improvements. FINANCE MANAGER, LARGE NATIONAL RETAILER

7 THE CONNOLLY WAY Always show respect and care for supplier relationships Deliver tangible results Make it easy for the client by taking care of all the details Always do what is right to build long-term relationships Be inventive and in front of change Know the client. Help them succeed and grow.

8 Corporate Headquarters The South Terraces 115 Perimeter Center Place Suite 700 Atlanta, GA United States (770) Canadian Operations 3325 North Service Road Unit #3 Burlington, ON L7N 3G2 Canada (905) European Operations 6 Arlington Court, Whittle Way Arlington Business Park Stevenage, Hertfordshire SG1 2FS United Kingdom +44 (0) cotiviti.com/connolly All confidential, proprietary information, names and logos contained herein shall at all times be and remain the sole and exclusive property of 2017 Cotiviti Corporation and its wholly-owned subsidiaries.