LEAGUEONE TIPS AND TRICKS. Eric Lee, Technical Account Manager

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1 LEAGUEONE TIPS AND TRICKS Eric Lee, Technical Account Manager 1

2 INTRODUCTIONS Eric Lee Technical Account Manager, Team Sports (LeagueOne) 2 years at ACTIVE My ACTIVES include rock climbing, photography, and wedding planning 2

3 OVERVIEW Player Refunds Edit Payment Plans Invitation Code Processing Fee Absorption Customize Registration Confirmation Integration with ACTIVE.com and ACTIVEkids.com 3

4 PLAYER REFUNDS Refund to parents credit cards Ability to give partial refunds Ability to refund and/or cancel Clubs must have funds in order to refund 4

5 EDIT PAYMENT PLANS Admins can now edit individual payment plans Change the date and/or amount of an installment, cancel an installment, or add new installments. s are automatically sent to the primary guardian on the account when changes are made to a payment schedule. 5

6 6 EDIT PAYMENT PLANS

7 EDIT PAYMENT PLANS Change the date and/or amount of an installment, cancel an installment, or add new installments. 7

8 INVITATION CODE Create custom codes for your programs so that only families with the code can register for the Program Each Program can be code-protected 8

9 PROCESSING FEE ABSORPTION Easily setup how you want to pass on the processing fees Percentage or Amount 9

10 PROCESSING FEE ABSORBTION Easily setup how you want to pass on the processing fees Percentage or Amount 10

11 CUSTOMIZE REGISTRATION CONFIRMATION Create custom messages to be included in your participants Confirmation Attach up to five different files to be sent to parents after they have registered their child Optional field to send copies of each receipt to an Admin 11

12 12 CUSTOMIZE REGISTRATION CONFIRMATION

13 INTEGRATION WITH ACTIVEKIDS.COM Allow your Program to reach thousands more by listing them on ACTIVEkids.com 13

14 14

15 15

16 16 QUESTIONS?

17 COUPON CODES Coupon Codes can be used to give targeted discounts to specific fee(s) Fixed fee and % discounts are supported 17

18 COUPON CODES Fixed Amount Discount 18

19 COUPON CODES Coupon Code For Non Registration Fees A Coupon Code can target fees other than the Registration Fee 19

20 COUPON CODES Combining Coupon Codes More than one coupon code can be used at the same time 20

21 COUPON CODES Summary Use Coupon codes to motivate parents to register! Everyone loves a discount. Target to specific fees both Registration and Non-Registration Fees Users can use more than one Coupon code at a time Set coupon code availability dates Limit the number of uses (e.g. first 10 parents to register) View reports on Coupon usage 21

22 22 QUESTIONS?

23 DOCUMENT TRACKING Upload your own required/optional documents that users can then download at the end of the registration process Examples: Medical Release Forms Volunteer Forms Birth Certificate Reminders 23

24 DOCUMENT TRACKING Documents can be uploaded at the Organization Level and referenced at the Program level Documents can be uploaded at the Program level 24

25 DOCUMENT TRACKING Document created at the Organizational Level 25

26 DOCUMENT TRACKING Organization Document Referenced at the Program Level 26

27 DOCUMENT TRACKING Document created at the Program Level 27

28 DOCUMENT TRACKING Documents referenced on the Registration Form 28

29 DOCUMENT TRACKING User can then download the documents from the Registration Receipt page 29

30 DOCUMENT TRACKING Other Document Types URL references an external document perhaps on another website None provides a reminder to send in the document but does not provide a link to download the document 30

31 31 QUESTIONS?

32 ADDRESS PER PROGRAM Override the organization address per program if checks go to different places 32

33 MASS DIVISION CHANGE Other Document Types Problem: I have a large group of players who registered for the wrong division and I need a way to change their division quickly 33

34 MASS DIVISION CHANGE Other Document Types Solution: Add the desired players onto a team, once on the team, change the Division of the entire TEAM to your desired choice 34

35 MASS DIVISION CHANGE Other Document Types Solution: Now un-assign the players from this team and they will keep the desired Division 35

36 TIPS & TRICKS SUMMARY LeagueOne has a robust set of capabilities to tailor Online Registration to meet your specific requirements We will continue to improve and add to these capabilities in 2016 and beyond (see upcoming LeagueOne Roadmap session) Additional information can be found in the LeagueOne Help Center (click on Help in LeagueOne) Thank You for your time! 36

37 LEAGUEONE TIPS AND TRICKS Eric Lee, Technical Account Manager 37

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