ICTSUS4183A Install and test renewable energy system for ICT networks

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1 ICTSUS4183A Install and test renewable energy system for ICT networks ICTSUS4183A Unit descriptor Employability skills Prerequisite units Install and test renewable energy system for ICT networks This unit describes the performance outcomes, skills and knowledge required to install a renewable energy system and integrate it into the network. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority. This unit contains employability skills. Co-requisite units Application of the unit Competency field Unit sector ELEMENT Elements describe the essential outcomes of a unit of competency. 1. Plan to install renewable energy system 2. Install and test renewable energy system 3. Complete documentation and clean up worksite This unit is for technical staff who install ICT networks powered by renewable energy solutions. This results in more efficient systems with cost reduction while meeting sustainability targets. Sustainability Telecommunications PERFORMANCE CRITERIA Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide Prepare for given work according to relevant legislation, codes, regulations and standards 1.2. Arrange access to site according to required procedure 1.3. Assess extent of system implementation using feasibility report and organisational guidelines 1.4. Produce a report to meet the customer and organisational requirements 1.5. Liaise with appropriate person to obtain approval for the plans with recommendations 1.6. Determine and source renewable energy components according to the agreed plan 2.1. Install and configure components according to occupational health and safety (OHS) and environmental requirements, plan, manufacturer s and organisational requirements 2.2. Identify and resolve problems 2.3. Integrate the renewable system into the network 2.4. Test and enhance system performance to meet organisational requirements 3.1. Produce an evaluation report on the actual cost-benefits of implementing the renewable energy system to the organisation 3.2. Provide a support manual for the customer 3.3. Record all test results and records for the customer 3.4. Notify customer and obtain sign off ICT10 Integrated Telecommunications Training Package Page 1

2 ICTSUS4183A Install and test renewable energy system for ICT networks REQUIRED SKILLS AND KNOWLEDGE This section describes the skills and knowledge required for this unit. Required skills analytical skills to evaluate information from reports communication skills to liaise with internal and external personnel on technical, operational and business related matters literacy skills to: interpret technical renewable energy systems installation manuals process and present written and verbal information to a diverse range of people write reports, design solutions and recommendations in required formats numeracy skills to assess cost benefits and renewable energy options problem solving skills to resolve installation problems research skills to determine requirements safety awareness skills to: apply precautions and required action to minimise, control or eliminate hazards that may exist during work activities select and use required personal protective equipment conforming to industry and OHS standards work systematically with required attention to detail without injury to self or others, or damage to goods or equipment technical skills to evaluate alternate energy systems and their compatibility with existing power sources Required knowledge broad knowledge of systems diagnostic features business processes client business domain, business function and organisation compatibility issues and resolution procedures configuration of internet protocol (IP) networks current industry accepted hardware products and renewable energy system products customer and business liaison documenting technical specifications linkage between processes technologies: alternate energy, such as solar, wind, chemical areas of the hardware relevant to configuration and testing installation procedures renewable energy system relevant to configuration and testing renewable energy systems functionality set-up and configuration procedures vendor specifications and requirements for component installation RANGE STATEMENT The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. Relevant legislation, codes, regulations and standards include: Australian Communications Industry Forum (ACIF) standards and codes AS Communications Cabling Manual (CCM) Volume 1 AS/NZS 3000:2007 AS/NZS 3080:2003 ICT10 Integrated Telecommunications Training Package Page 2

3 ICTSUS4183A Install and test renewable energy system for ICT networks RANGE STATEMENT Organisational guidelines may include: AS/NZS 3084:2003 AS/NZS :2004 AS/NZS IEC :2006 AS/NZS IEC :2006 AS/NZS ISO/IEC :2007 AS/NZS ISO/IEC 15018:2005 AS/NZS ISO/IEC 24702:2007 cabling security codes and regulations contract law National Association of Testing Authorities (NATA) requirements OHS regulated or industry codes of practice including appropriate Australian Communications and Media Authority (ACMA) technical standards technical standards AS/ACIF S008:2006 and AS/ACIF S009:2006 Trade Practices Act. budget constraints communication methods dispute resolution documenting procedures and templates financial control mechanisms infrastructure operational costs. Customer may include: department within the organisation government department person within a department private organisation third party. Organisational requirements may include: diagnostic policy preventative maintenance problem solution processes roles and technical responsibilities in the IT department vendor and product service level support agreements work environment. Appropriate person may include: authorised business representative infrastructure administrator network administrator power systems manager property manager supervisor. Renewable energy components may include: converter deep cycle gel cells inverter regulator solar cells solar panels wind generator. ICT10 Integrated Telecommunications Training Package Page 3

4 ICTSUS4183A Install and test renewable energy system for ICT networks RANGE STATEMENT OHS and environmental requirements relate to: decommissioning and isolating worksite and lines prior to commencement identifying other services, including power and gas safety equipment flashing lights gas and other hazard detection equipment safety barriers trench guards warning signs and tapes witches hats safe working practices, such as the safe use and handling of: asbestos chemicals materials tools and equipment work platforms special access requirements suitable light and ventilation environmental considerations: clean-up management clean-up protection dust noise stormwater protection waste management. ICT10 Integrated Telecommunications Training Package Page 4

5 ICTSUS4183A Install and test renewable energy system for ICT networks EVIDENCE GUIDE The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. Overview of assessment Critical aspects for assessment and evidence required to demonstrate competency in this unit Context of and specific resources for assessment Method of assessment Guidance information for assessment Evidence of the ability to: ascertain and meet client requirements for installation of a renewable energy system hardware plan and connect the hardware components according to vendor and technical specifications. Assessment must ensure: site on which renewable energy solutions can be implemented renewable energy system currently used in industry relevant documentation, feasibility studies, equipment manuals and other site related documentation. A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: direct observation of the candidate carrying out installation and testing activities review of plans completed by the candidate for different sites oral or written questioning to assess knowledge of legislation and safety procedures. Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example: ICTSUS5187A Implement server virtualisation for a sustainable ICT system ICTSUS4185A Install and test power management software ICTSUS4184A Install and test power saving hardware ICTSUS4186A Install thin client applications for Power over Ethernet. Aboriginal people and other people from a non-english speaking background may have second language issues. Access must be provided to appropriate learning and assessment support when required. Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed. In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond ICT10 Integrated Telecommunications Training Package Page 5

6 ICTSUS4183A Install and test renewable energy system for ICT networks EVIDENCE GUIDE those required in this unit of competency. Where applicable, physical resources should include equipment modified for people with special needs. ICT10 Integrated Telecommunications Training Package Page 6

7 ICTSUS4184A Install and test power saving hardware ICTSUS4184A Unit descriptor Employability skills Prerequisite units Install and test power saving hardware This unit describes the performance outcomes, skills and knowledge required to install and test power saving hardware components in servers, motherboards and other networking equipment installed in ICT applications. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority. This unit contains employability skills. Co-requisite units Application of the unit Competency field Unit sector ELEMENT Elements describe the essential outcomes of a unit of competency. 1. Plan to install and test power saving hardware 2. Install, test and evaluate power saving hardware 3. Complete documentation and clean up worksite Technical staff who specify, install or upgrade ICT networks apply the skills and knowledge in this unit. Sustainability Telecommunications PERFORMANCE CRITERIA Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide Arrange access to site according to required procedure 1.2. Assess extent of system implementation using feasibility report and organisational guidelines 1.3. Produce a report to meet the customer and organisational requirements 1.4. Liaise with appropriate person to obtain approval for the plans with recommendations 1.5. Determine and source power saving hardware components according to the agreed plan 2.1. Install and configure components and according to occupational health and safety (OHS) and environmental requirements, plan, manufacturer s and industry standards 2.2. Resolve identified problems 2.3. Test and enhance system performance to meet organisational requirements 3.1. Produce an evaluation report on the actual cost-benefits of implementing the power saving hardware to the organisation 3.2. Provide a support manual for the customer 3.3. Record all test results and records for the customer 3.4. Restore any changes made to the worksite to customer s satisfaction and obtain sign off ICT10 Integrated Telecommunications Training Package Page 1

8 ICTSUS4184A Install and test power saving hardware REQUIRED SKILLS AND KNOWLEDGE This section describes the skills and knowledge required for this unit. Required skills communication skills to liaise with internal and external personnel on technical, operational and business related matters literacy skills to: read technical documentation write reports with design solutions and recommendations in required formats numeracy skills to assess cost benefits of power saving hardware planning and organisational skills to plan, prioritise and monitor own work problem solving skills to resolve installation issues research skills to interrogate vendor databases and websites to identify solutions to meet client business specifications technical skills to evaluate low power devices and methodologies Required knowledge broad knowledge of systems diagnostic features business processes client business domain, business function and organisation compatibility issues and resolution procedures configuration of internet protocol (IP) networks current industry accepted hardware products customer and business liaison documenting technical specifications linkage between processes set-up and configuration procedures technologies such as: areas of the hardware relevant to configuration and testing installation procedures power saving hardware functionality vendor specifications and requirements for component installation RANGE STATEMENT The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. Organisational guidelines may include: budget constraints communication methods dispute resolution documenting procedures and templates financial control mechanisms infrastructure operational costs. Customer may include: department within the organisation government department person within a department private organisation third party. Organisational requirements may include: preventative maintenance and diagnostic policy problem solution processes roles and technical responsibilities in the IT department ICT10 Integrated Telecommunications Training Package Page 2

9 ICTSUS4184A Install and test power saving hardware RANGE STATEMENT vendor and product service level support agreements work environment. Appropriate person may include: authorised business representative infrastructure administrator network administrator power systems manager property manager supervisor. Power saving hardware extremely low power motherboards components may include: memory devices: compact flash electronic drives flash drives USB power supply processor. ICT10 Integrated Telecommunications Training Package Page 3

10 ICTSUS4184A Install and test power saving hardware EVIDENCE GUIDE The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. Overview of assessment Critical aspects for assessment and evidence required to demonstrate competency in this unit Context of and specific resources for assessment Method of assessment Guidance information for assessment Evidence of the ability to: ascertain and meet client requirements for installation and testing of power saving hardware plan and connect the hardware components according to vendor and technical specifications. Assessment must ensure: site on which energy saving solutions can be implemented use of current power saving hardware currently used in industry relevant documentation, feasibility studies, equipment manuals and other site related documentation. A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: direct observation of the candidate carrying out installation and testing activities review of feasibility report and plans completed by the candidate for different sites oral or written questioning to assess knowledge. Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example: ICTSUS4183A Install and test renewable energy system for ICT networks ICTSUS4185A Install and test power management software ICTSUS4186A Install thin client applications for Power over Ethernet ICTSUS5187A Implement server virtualisation for a sustainable ICT system. Aboriginal people and other people from a non-english speaking background may have second language issues. Access must be provided to appropriate learning and assessment support when required. Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed. In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond ICT10 Integrated Telecommunications Training Package Page 4

11 ICTSUS4184A Install and test power saving hardware EVIDENCE GUIDE those required in this unit of competency. Where applicable, physical resources should include equipment modified for people with special needs. ICT10 Integrated Telecommunications Training Package Page 5

12 ICTSUS4185A Install and test power management software ICTSUS4185A Unit descriptor Employability skills Prerequisite units Install and test power management software This unit describes the performance outcomes, skills and knowledge required to install and test power management software in network elements. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority. This unit contains employability skills. Co-requisite units Application of the unit Competency field Unit sector This unit is for technical staff who specify, install or upgrade ICT networks. Sustainability Telecommunications ELEMENT Elements describe the essential outcomes of a unit of competency. 1. Plan to install power management software PERFORMANCE CRITERIA Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide Arrange access to site according to required procedure 1.2. Assess extent of software implementation using feasibility report and organisational guidelines 1.3. Liaise with appropriate person to obtain approval for the plans 1.4. Determine and source new software required 2. Install software 2.1. Bench test software for performance utilising available technology 2.2. Install and configure software according to occupational health and safety (OHS) and environmental requirements, plan, installation procedures and organisational requirements 2.3. Resolve identified technical problems 3. Complete documentation and sign off procedures 3.1. Document the installation and configuration process according to organisational guidelines 3.2. Provide user documentation 3.3. Notify customer and obtain sign off REQUIRED SKILLS AND KNOWLEDGE This section describes the skills and knowledge required for this unit. Required skills analytical skills to use information to meet organisational needs in a defined range of areas communication skills to: interact with others present information question and actively listen to customers and vendors literacy skills to: ICT10 Integrated Telecommunications Training Package Page 1

13 ICTSUS4185A Install and test power management software REQUIRED SKILLS AND KNOWLEDGE interpret technical installation manuals for renewable energy systems process and present written information to a diverse range of people problem solving skills to meet a defined range of unpredictable problems Required knowledge areas of the hardware relevant to configuration and testing current industry-accepted software products, with general features and capabilities installation procedures OHS requirements in relation to work safety, environmental factors and ergonomic considerations power saving software functionality set-up and configuration procedures systems diagnostic features vendor specifications and requirements for component installation RANGE STATEMENT The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. Organisational guidelines may include: communication methods documenting procedures and templates measures to save power. Appropriate person may include: authorised business representative client supervisor. Organisational requirements may include: preventative maintenance and diagnostic policy problem solution processes roles and technical responsibilities in the IT department vendor and product service level support agreements work environment policies and practices. Customer may include: department within the organisation person within a department third party. ICT10 Integrated Telecommunications Training Package Page 2

14 ICTSUS4185A Install and test power management software EVIDENCE GUIDE The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. Overview of assessment Critical aspects for assessment and evidence required to demonstrate competency in this unit Method of assessment Guidance information for assessment Evidence of the ability to: ascertain and meet client requirements for installation and testing of power management software plan and connect the software components according to vendor and technical specifications across a variety of situations. Assessment must ensure: site on which energy saving solutions can be implemented use of current power saving software currently used in industry relevant documentation, feasibility studies, equipment manuals and other site related documentation. A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: direct observation of the candidate carrying out installation and testing activities review of plans completed by the candidate for different sites oral or written questioning to assess methodology used. Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example: ICTSUS5187A Implement server virtualisation for a sustainable ICT system ICTSUS4183A Install and test renewable energy system for ICT networks ICTSUS4184A Install and test power saving hardware ICTSUS4186A Install thin client applications for Power over Ethernet. Aboriginal people and other people from a non-english speaking background may have second language issues. Access must be provided to appropriate learning and assessment support when required. Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed. In all cases where practical assessment is used it will ICT10 Integrated Telecommunications Training Package Page 3

15 ICTSUS4185A Install and test power management software EVIDENCE GUIDE be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency. Where applicable, physical resources should include equipment modified for people with special needs. ICT10 Integrated Telecommunications Training Package Page 4

16 ICTSUS4186A Install thin client applications for power over ethernet ICTSUS4186A Unit descriptor Install thin client applications for power over ethernet This unit describes the performance outcomes, skills and knowledge required to install and configure thin client applications to enable power over ethernet (PoE) on a low powered workstation. Thin client refers to a remote office with low band width. Employability skills Prerequisite units No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority. This unit contains employability skills. Co-requisite units Application of the unit Competency field Unit sector ELEMENT Elements describe the essential outcomes of a unit of competency. 1. Plan to install thin client applications 2. Evaluate appropriate applications 3. Install hardware components and applications Technical staff who specify, install or upgrade ICT networks apply the skills and knowledge in this unit. This unit applies to energy and cost efficient installations to meet sustainability targets by remotely feeding PoE. Sustainability Telecommunications PERFORMANCE CRITERIA Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide Assess extent of applications to be implemented using feasibility report and organisational guidelines 1.2. Highlight issues associated with adoption of Web 2.0 applications 1.3. Produce an implementation plan and present to customer 1.4. Liaise with appropriate person to obtain approval for the plans with any recommendations 1.5. Notify customer for site access 2.1. Develop criteria for Web 2.0 applications to satisfy enterprise needs 2.2. Test and evaluate Web 2.0 applications according to agreed criteria 2.3. Present findings to the customer with recommendations on Web 2.0 applications 3.1. Follow occupational health and safety (OHS) and environmental requirements according to plan and manufacturer s specifications 3.2. Develop implementation plans with prioritised tasks and contingency arrangements for minimum disruption to customer 3.3. Install hardware components and thin client software needed for the work according to network and ICT10 Integrated Telecommunications Training Package Page 1

17 ICTSUS4186A Install thin client applications for power over ethernet ELEMENT 4. Complete work and document activities PERFORMANCE CRITERIA organisational requirements 3.4. Bench test performance of applications 3.5. Resolve identified problems 4.1. Document the installation and integration process according to organisational guidelines 4.2. Provide user documentation 4.3. Notify customer and obtain sign off REQUIRED SKILLS AND KNOWLEDGE This section describes the skills and knowledge required for this unit. Required skills communication skills to liaise with internal and external personnel on technical, operational and business related matters literacy skills to: interpret technical installation manuals process and present written and verbal information to a diverse range of people write reports, design solutions and recommendations in required formats planning and organisational skills to plan, prioritise and monitor own work problem solving skills to resolve installation issues research skills to interrogate vendor databases and websites to identify solutions to meet client business specifications technical skills to evaluate thin client software and methodologies Required knowledge business processes client business domain, business function and organisation compatibility issues and resolution procedures configuration of internet protocol (IP) networks customer and business liaison documenting technical specifications linkage between processes set-up and configuration procedures systems diagnostic features Web 2.0: applications and functionality areas of the Web 2.0 relevant to configuration and testing current industry accepted Web 2.0 products vendor specifications and requirements for Web 2.0 applications Web 2.0 application procedures RANGE STATEMENT The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. Organisational guidelines may include: budget allocations operational costs organisational cost projected growth security. Customer may include: banks government department ICT10 Integrated Telecommunications Training Package Page 2

18 ICTSUS4186A Install thin client applications for power over ethernet RANGE STATEMENT hospitals private organisation small and medium enterprises. Appropriate person may include: network administrator network manager supervisor. Hardware components may refer to: cards power feeding management of desktop systems and screens. Thin client software may include: lockdown configuration software management software: Axel technologies Citrix IGEL Technology Wyse Symantec OS X Terminal server software virtualisation software windows based thin client software. Organisational requirements may work environment include: problem solution processes roles and technical responsibilities in the IT department vendor and product service level support agreements. ICT10 Integrated Telecommunications Training Package Page 3

19 ICTSUS4186A Install thin client applications for power over ethernet EVIDENCE GUIDE The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. Overview of assessment Critical aspects for assessment and evidence required to demonstrate competency in this unit Context of and specific resources for assessment Method of assessment Guidance information for assessment Evidence of the ability to: determine and meet client requirements for thin client applications install and configure the components according to vendor and technical specifications. Assessment must ensure: site on which remote power feeding applications can be implemented relevant documentation, feasibility studies and equipment manuals. A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: direct observation of the candidate carrying out installation and configuring review of plans completed by the candidate for different sites outlining resources required oral or written questioning to assess required knowledge and methodologies used. Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example: ICTSUS5187A Implement server virtualisation for a sustainable ICT system ICTSUS4183A Install and test renewable energy system for ICT networks ICTSUS4184A Install and test power saving hardware ICTSUS4185A Install and test power management software. Aboriginal people and other people from a non-english speaking background may have second language issues. Access must be provided to appropriate learning and assessment support when required. Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed. In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency. ICT10 Integrated Telecommunications Training Package Page 4

20 ICTSUS4186A Install thin client applications for power over ethernet EVIDENCE GUIDE Where applicable, physical resources should include equipment modified for people with special needs. ICT10 Integrated Telecommunications Training Package Page 5

21 ICTSUS5187A Implement server virtualisation for a sustainable ICT system ICTSUS5187A Unit descriptor Employability skills Prerequisite units Implement server virtualisation for a sustainable ICT system This unit describes the performance outcomes, skills and knowledge required to install and integrate a virtual server in a network to replace multiple physical servers. This is done to reduce power requirements of individual servers. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority. This unit contains employability skills. Co-requisite units Application of the unit Competency field Unit sector This unit applies to ICT technical staff who install server networks with energy and cost-efficient systems to meet sustainability targets. Sustainability Telecommunications ELEMENT Elements describe the essential outcomes of a unit of competency. 1. Plan to implement server virtualisation 2. Design virtual server specification PERFORMANCE CRITERIA Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide Assess extent of virtualisation to be implemented using feasibility report and organisational guidelines 1.2. Analyse existing server infrastructure utilisation 1.3. Research and analyse alternative virtualisation scenarios including a risk analysis and relative comparisons of each consideration 1.4. Provide a brief report of proposed preferred plan and describe resources required 1.5. Liaise with appropriate person to obtain approval for the plans with any recommendations 2.1. Confirm network operating system, server applications and server design with customer 2.2. Determine product and vendor architecture and equipment specifications 2.3. Determine technology and resources within business requirements and budget 3. Install virtual server 3.1. Follow occupational health and safety (OHS) and environmental requirements according to plan and manufacturer s specifications 3.2. Notify customer for site access 3.3. Create a detailed task list specifying stages and sequence of work required 3.4. Review hardware and software to ensure compatibility 3.5. Install the required operating system, additional tools or third-party software as specified in design ICT10 Integrated Telecommunications Training Package Page 1

22 ICTSUS5187A Implement server virtualisation for a sustainable ICT system ELEMENT 4. Integrate and test virtual server 5. Complete work and document activities PERFORMANCE CRITERIA 3.6. Patch the operating system and applications to ensure maximum security and reliability 4.1. Determine tests to ensure virtual server integration 4.2. Develop the test plan referring to resources and network impact 4.3. Run the system tests according to test plan and record outcomes 4.4. Analyse the error report and make changes as required 4.5. Test required changes or additions 4.6. Validate changes or additions against specifications 5.1. Document the installation and integration process according to organisational guidelines 5.2. Provide user documentation 5.3. Notify customer and obtain sign off REQUIRED SKILLS AND KNOWLEDGE This section describes the skills and knowledge required for this unit. Required skills communication skills to liaise with internal and external personnel on technical, operational and business related matters literacy skills to: interpret technical installation manuals process and present written information to a diverse range of people write reports, design solutions and recommendations in required formats planning and organisational skills to plan, prioritise and monitor own work problem solving skills to resolve installation issues research skills to interrogate vendor databases and website to identify different solutions to meet client business specifications technical skills to evaluate virtual servers and methodologies Required knowledge business processes client business domain, business function and organisation compatibility issues and resolution procedures configuration of internet protocol (IP) networks current industry-accepted products customer and business liaison documenting technical specifications linkage between processes systems diagnostic features technologies: power supply requirements and management registered random access memory (RAM) server design and network architecture set-up and configuration procedures single and multiple processors vendor specifications and requirements for software installation virtual server functionality ICT10 Integrated Telecommunications Training Package Page 2

23 ICTSUS5187A Implement server virtualisation for a sustainable ICT system RANGE STATEMENT The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. Organisational guidelines may include: budget allocations operational costs organisational cost projected growth security. Appropriate person may include: IT consultant IT specialist network administrator network manager. Server applications may include: database and data warehousing directory services file sharing line of business applications management messaging network and remote access printer sharing server virtualisation terminal services web services. Customer may include: company representative government department private organisation. Equipment may include: digital subscriber line (DSL) modems hard drives hubs modems and other connectivity devices monitors peripheral devices personal computer personal digital assistant (PDA) printers switches workstations. Business requirements may relate to: application network people system. Task may include: activities function job work. Software may include: customised in-house open source software applications organisation-specific software packaged software. ICT10 Integrated Telecommunications Training Package Page 3

24 ICTSUS5187A Implement server virtualisation for a sustainable ICT system RANGE STATEMENT Integration may involve: power supply requirements and management registered RAM requirements for software installation server design and network architecture set-up and configuration procedures single and multiple processors vendor specifications. ICT10 Integrated Telecommunications Training Package Page 4

25 ICTSUS5187A Implement server virtualisation for a sustainable ICT system EVIDENCE GUIDE The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. Overview of assessment Critical aspects for assessment and evidence required to demonstrate competency in this unit Context of and specific resources for assessment Method of assessment Guidance information for assessment Evidence of the ability to: determine and meet client requirements for installation and testing of virtual server install, integrate and test virtualisation components according to vendor and technical specifications. Assessment must ensure: site and equipment on which servers can be virtualised server virtualisation currently used in industry relevant documentation, feasibility studies, equipment manuals and other site-related documentation. A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: direct observation of the candidate carrying out installation, integration and testing of virtual server review of plans completed by the candidate for different sites outlining design and resources required oral or written questioning to assess knowledge of methodologies used. Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example: ICTSUS4183A Install and test renewable energy system for ICT networks ICTSUS4184A Install and test power management software ICTSUS4185A Install and test power saving hardware ICTSUS4186A Install thin client applications for Power over Ethernet. Aboriginal people and other people from a non-english speaking background may have second language issues. Access must be provided to appropriate learning and assessment support when required. Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed. In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not ICT10 Integrated Telecommunications Training Package Page 5

26 ICTSUS5187A Implement server virtualisation for a sustainable ICT system EVIDENCE GUIDE require language, literacy and numeracy skills beyond those required in this unit of competency. Where applicable, physical resources should include equipment modified for people with special needs. ICT10 Integrated Telecommunications Training Package Page 6

27 ICTSUS6233A Integrate sustainability in ICT planning and design projects ICTSUS6233A Unit descriptor Employability skills Prerequisite units Integrate sustainability in ICT planning and design projects This unit describes the performance outcomes, skills and knowledge required to integrate sustainability concepts and policies into ICT planning and design projects. It involves accessing industry information and applying legislative and occupational health and safety (OHS) guidelines. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority. This unit contains employability skills. Co-requisite units Application of the unit Competency field Unit sector ELEMENT Elements describe the essential outcomes of a unit of competency. 1. Prepare to integrate sustainability into the planning and design stages of an ICT project 2. Devise strategies for incorporating sustainability into an ICT project Technical managers, supervising technicians, project managers, consultants or contractors in organisations conducting ICT planning or design projects apply the skills and knowledge in this unit. Typical ICT projects involve upgrades of equipment hardware and software or new installations of Next Generation Networks (NGN) using emerging technologies. Sustainability Telecommunications PERFORMANCE CRITERIA Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide Evaluate suitable ICT projects into which sustainability can be integrated 1.2. Negotiate with the stakeholders to establish the extent to which sustainability is to be integrated 1.3. Research and identify suitable technology solutions applicable to the project 1.4. Gather power consumption data on ICT equipment required for an energy audit based on an agreed standard 2.1. Determine and oversee implementation of short term technology solutions to achieve reduction of power consumption 2.2. Initiate and progress sustainable management principles which result in reduced environmental impact 2.3. Establish, regularly review and improve key performance indicators (KPI) on sustainability performance 2.4. Incorporate innovative planning and design rules for ICT projects which foster sustainability and environmental best practice ICT10 Integrated Telecommunications Training Package Page 1

28 ICTSUS6233A Integrate sustainability in ICT planning and design projects ELEMENT 3. Analyse energy audit data PERFORMANCE CRITERIA 3.1. Identify energy usage within the scope of the ICT project and provide a detailed report 3.2. Estimate potential energy savings and payback periods for recommended actions 3.3. Estimate the carbon dioxide (CO 2) emissions for the nominated project 3.4. Evaluate the estimated CO 2 emissions with comparable benchmarks 3.5. Make recommendations in order of priority and give estimates of implementation costs on integration of sustainability for other ICT projects REQUIRED SKILLS AND KNOWLEDGE This section describes the skills and knowledge required for this unit. Required skills analytical skills to: compare and evaluate effective technical solutions involving integration of sustainability interpret technical specifications and related sustainability documentation communication skills to: adjust communication to suit different audiences liaise with customers to outline sustainability strategy benefits and how they can be incorporated into the project within specified timeframes negotiate approvals and contract arrangements with suppliers and contractors respond effectively to diversity to consult on and validate policy work as a member of a team literacy skills to: document technical requirements and procedures evaluate complex and formal documents such as policy and legislation prepare written reports requiring precise expression, language and structures suited to the intended audience numeracy skills to: analyse and confirm capacity requirements calculate budget requirements and limitations determine workforce requirements estimate CO 2 emissions organisational skills to arrange relevant documentation and approvals planning and organisational skills to: set out project requirements and priorities make site access and equipment delivery arrangements problem solving skills to account for unexpected variations to requirements, and to effectively manage different points of view and dissenting stakeholders research skills to: research and present information gain and maintain relevant and current technical product knowledge technical skills to integrate sustainability into a technical project Required knowledge best practice approaches relevant to own work area environmental or sustainability legislation, regulations and codes of practice applicable to industry and organisation equal employment opportunity, equity and diversity principles and OHS safety implications ICT10 Integrated Telecommunications Training Package Page 2

29 ICTSUS6233A Integrate sustainability in ICT planning and design projects REQUIRED SKILLS AND KNOWLEDGE of policy being developed estimated CO 2 emissions ICT power consumption calculations policy development processes and practices power consumption audit methodology principles, practices and available tools and techniques of sustainability management relevant to the telecommunications industry quality assurance systems relevant to own organisation relevant industry competence relevant organisational polices, procedures and protocols systems and procedures to aid in the achievement of workplace sustainability RANGE STATEMENT The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. Projects may include: advanced meter infrastructure (AMI) alternative energy cellular base station sites equipment upgrades introduction of new technology passive optical network (PON) technology for fibre to the premises (FTTP) smart grid partnerships software upgrade. Stakeholders may include: competitors customers employees investors media regulators society. ICT equipment may include: data storage firewall multiplexer printer router server switch telephone system workstation. Energy audit may refer to: AS/NZ 3598:2000: Level 1 consumption benchmark Level 2 preliminary assessment Level 3 economic analysis. Agreed standard may include: AS/NZ 3598:2000 (or latest revision) BS EN 16001:2009 Energy Management Systems ISO 14001:2004 Environment. Short term technology solutions may include: energy efficient hardware hibernation of: hard drive ICT10 Integrated Telecommunications Training Package Page 3

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