Assessment Instruments Decision Matrix

Transcription

1 Assessment s Decision Matrix Overview UnitedHealth Group s Learning & Development and Human Capital teams use a variety of instruments, including multirater feedback surveys, employee opinion surveys, and self-s. Use the information in this matrix when making decisions about the instrument to use when working with clients, teams, and businesses. for using the instrument and the results Administration (includes completing the instrument and debriefing the results) Review (includes information about the instrument s reliability and validity) Cost Each instrument can be used by individuals and teams at all levels in the organization. For ease of reference, the instruments are listed in alphabetical order. Assessment s Decision Matrix 12/11/ of 7

2 / Administration Review Cost DiSC Profile Provides an of individual s behavioral patterns based on their perceptions of themselves in various environments. Focuses on strengths and areas for development. Suggests ways to adapt a style to work more effectively with others. are plotted in a graph that displays s scores on each of the DiSC dimensions: Dominance, Influence, Steadiness and Conscientiousness Self-scored (online and paper) diagnostic 2 ways to debrief results with the :: 4-hour in-class session with a certified 90-minute web cast session with a certified The current edition of the instrument has reliability scores ranging from The validity of the instrument is based on intercorrelations among the most and least scores of the four scales (D, I, S, C) and found to be very strong. However, attempts to measure validity based on comparison to other tests (e.g., Myers-Briggs) are inconclusive. $24.95 for online $16.95 for paper Travel-related expenses for classroom dependent upon location. Assessment s Decision Matrix 12/11/ of 7

3 / Administration Review Cost Insight Developmental 360 Seeks confidential rating from people above, below, and around an individual to solicit a full circle of feedback used to identify development needs that are linked to UnitedHealth Group s Success Factors. Raters include self, manager, dotted-line manager, peers, and other. Ratings on the frequency of observed behaviors under each Success Factor are combined with importance ratings to help s prioritize the areas they should focus on for development. Multi-rater (online) completed by the and his/her raters 3 ways to debrief results with the :: 3-hour in-class session with a trained 90-minute web cast session with a trained minute one-toone consultation with a trained Insight is an internallydeveloped multi-rater tool that meets industry standards for dimension and item construction. Specific reliability statistics have not been obtained as yet due to low population samples. The validity of this instrument has been demonstrated through correlations with overall performance ratings in MAP, as well as talent grid placements in the Talent Management System. $60.00 for individual report $75.00 for team report Travel-related expenses for classroom dependent upon location. Assessment s Decision Matrix 12/11/ of 7

4 / Administration Review Cost Myers-Briggs Type Indicator (MBTI) Provides an in-depth personalized account of personality preferences in such areas as: Communications Problem solving Conflict management Change management Decision-making skills Increasing team effectiveness Self-scored (online) diagnostic completed by the The results are debriefed in a 4-hour inclass session with a certified. The reliability (when scores are treated as continuous scores, as in most other psychological instruments) is as good as or better than other personality instruments. And on retest, people come out with three to four type preferences the same 75% to 90% of the time. $10.95 for online $11.95 for workbook (optional) Travel-related expenses for classroom dependent upon location. Participants are categorized into one of 16 preference types, expressed using a 4-letter code combining their results on the following dimensions: Introversion/Extroversion Sensing/Intuitive Thinking/Feeling Judging/Perceiving (e.g., ISTJ) Much research over the years has proven the validity of the MBTI instrument in three categories: (1) the validity of the four separate preference scales; (2) the validity of the four preference pairs as dichotomies; and (3) the validity of whole types or particular combinations of preferences. Assessment s Decision Matrix 12/11/ of 7

5 / Administration Review Cost Personalysis Yields information on how an individual can maximize personal, interpersonal and team effectiveness in the workplace. A combination of numbers and colors is used to provide s with a visual representation of their preferred behavioral characteristics, and a measure of intensity for each (e.g., 4.0- Yellow=high intensity, adaptability and relationship-driven) Self-scored (paper) questionnaire to be 3 ways to debrief results with the :: 1-1/2-day in-class session with certified 2-day in-class executive session with certified 4-hour online session plus one-to-one consult with certified The materials do not demonstrate sufficient evidence of reliability, which indicates that much work is needed to develop Personalysis into a psychometric instrument. The data concerning validity are scanty and come from small and specific samples. The questionnaire has not been subjected to rigorous studies attempting to examine its reliability and validity with large and representative samples. Included in the cost of the session $8,000 for basic workshop $4,000 for executive session $150 for online course Travel-related expenses for classroom dependent upon location. Assessment s Decision Matrix 12/11/ of 7

6 / Administration Review Cost Strengths Finder Provides a talent for the purpose of building one s strengths and increasing one s likelihood of success. Participants' most prevalent strengths are identified from a list of 34 "themes" (e.g., Achiever, Deliberative). Self-scoring (online) to be 2 ways to debrief results with the : Self-reflection tools for a to use including: Strengths Finder book with strategies for applying strengths Companion website 2-hour overview session or customized one-to-one consult with a trained Gallup has previously found test-retest reliabilities of for the 180-item. The validity has been evaluated with respect to the instrument s intended purpose to assess an individual in a variety of settings employees, executive teams, students, families, and personal development. $30.00 for Marcus Buckingham s, Now, Discover Your Strengths Included in the cost of the book Travel-related expenses for classroom dependent upon location (if in-person debrief is desired) Assessment s Decision Matrix 12/11/ of 7

7 / Administration Review Cost Thomas Kilmann Conflict Mode (TKI) Assesses an individual s behavior in conflict situations Participants behavior is assessed along two dimensions: Assertiveness and Cooperativeness. on these dimensions are combined to define the s preferred method for dealing with conflict: Accommodating Avoiding Collaborating Competing Compromising Self-administered, selfscoring (online or paper) to be A 3-page companion booklet is sent along with the to debrief it The internal consistency coefficients for each dimension are: Accommodating =.43 Avoiding =.62 Compromising =. 58 Collaborating =.65, Competing =.71 Little validity evidence is provided by the authors. The validity data that are provided can be accounted for by simple social desirability tendencies, limiting its value. $13.50 for paper $125 for a package of ten. Included in the cost of the Assessment s Decision Matrix 12/11/ of 7