Ciberspring CRM Practice - Salesforce
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1 Ciberspring CRM Practice - Salesfrce Spring 2017
2 Delivering Sales and Clud t Mid-Market Insurance Cmpanies Cmbing Decades f Salesfrce and Industry Experience
3 Salesfrce.cm Practice Key Highlights Ciberspring Established in 2003 Experience and expertise in digital marketing, CRM and integratin services 350+ Emplyees Glbally Highly cmpetitive pricing achieved thrugh scale, technlgy and glbal surcing Industry-leading develpment, implementatin and deplyment methds Research and expertise n best tls available in the market place Salesfrce Experience Overall 10+ years f direct experience with implementing Salesfrce frm pint engagements t large, cmplex implementatins Overall 10+ years f digital agency experience with end t end sales and marketing dmain expertise Established Salesfrce.cm Practice 15+ Practitiners Certified cnsultants skilled in managing cmplex integratin prjects Delivered SFDC slutins fr Frtune 10 rganizatin Dedicated inside and utside sales teams Certified Develpers Architects Engagement Leads Team 6% 18% 18% 18% 29% 12% Develpers Administratrs Trainers Ciberspring s Salesfrce Practice - Spring
4 Salesfrce.cm Practice Leader Key Highlights Shahzad Khkhar Experience wrking n enterprise salesfrce.cm deplyments: 14 years Masters f Science degree in Infrmatin and Knwledge Strategy, Clumbia University Executive Leadership Prgram, Crnell University Adjunct Faculty, Whartn Business Schl Winner, Clumbia University Innvatin Award Built and managed teams n-shre and ff-shre teams (150+) Highlights Led the redefinitin and revisin f AT&T s Salesfrce instance resulting in mre than a 100% increase in revenue fr that business unit ($50M+ in added revenue) Stand in CTO fr a marketing autmatin start up, designing Salesfrce integratin and prduct ffering Industry experience: Insurance, manufacturing, healthcare and life sciences, telecm, nnprfits with clients such as; Wachvia Bank Gldman Sachs Jeffersn Health Systems LifeCell AT&T Dun & Bradstreet Mastercard DRT Manufacturing PBS.rg Teach Fr America Ciberspring s Salesfrce Practice - Spring
5 Service Offerings End t end capability t prvide maximum value t ur clients. Frm Design t Operatins Clud Supprted Service Offerings Custm Develpment APEX Visualfrce Frce.cm Calluts, Mashups Wrkflw, Triggers Web Services AppExchange Cnsulting Optimize the existing implementatin Clud strategy CRM strategy Business prcess blueprinting Training Integratin Enterprise SFDC integratins Data Migratin using in-built r 3rd party apps. Oracle Marketing Clud Market Tableau Managed Services Onging Supprt an Maintenance Supprt fr custmized functinality Deep dmain knwledge On-shre, near-shre and ff-shre ptins
6 G-T-Market Strategy Service Offerings Mining existing Ciberspring accunts Ciberspring has been in business fr 15+ years prviding service t mid-sized t Frtune 500 rganizatins acrss several industries Teaming up with Accunt Executives targeting Net New business Wrking with accunt executive t help them penetrate their whitespace and key accunts Targeting Red Accunts Offering free assessments and cnsulting mixed with lw cst reengagement fferings Ciberspring has multiple references fr saved accunts that were ready t leave the Salesfrce platfrm and nw are raving fans Upsell Targeting / Mining Existing SFDC Accunts Wrk with existing accunts wh have nt purchased additinal cluds r licensing in the past 6 mnths Quarterly Health Checks t imprve cnsumptin Dem/POC Setups Sales Clud Service Clud Ciberspring s Salesfrce Practice - Spring
7 Salesfrce.cm Practice Industry Highlights: Insurance Successful SFDC deplyments Glbal Atlantic Financial Grup Accrdia Life Frethught Insurance Swiss Re IHC Risk Slutins (IHCRS) Nn Salesfrce Clients include AIG Aegis Insurance Ciberspring brings 15 years f experience in the Insurance industry with knwledge and expertise in fllwing areas: Underwriting Systems and Prcesses Claims Systems Lss cntrl New Plicy Creatin Ciberspring s Salesfrce Practice - Spring
8 Ciberspring Cntact Page Hw t Engage Relatinship Manager / AE Patrick Dnlin mbile: pdnlin@ciberspring.cm Salesfrce Practice Leader Shahzad Khkhar mbile: skhhkar@ciberspring.cm Please reach ut t Patrick Dnlin via phne r t learn mre abut Ciberspring and hw we can help yu clse business Ciberspring s Salesfrce Practice - Spring
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