White Paper. SharePoint and the Consumerization of IT: Considerations for BYOD Success. Authors: Aseem Pandit and Prateek Bhargava

Transcription

1 White Paper SharePint and the Cnsumerizatin f IT: Cnsideratins fr BYOD Success Authrs: Aseem Pandit and Prateek Bhargava

2 The Evlutin f IT Cnsumerizatin & BYOD BYOD refers t the plicy f permitting emplyees t bring persnally-wned technlgy devices (laptps, tablets, smart phnes, etc.) t their wrkplace, and use these devices t access privileged cmpany infrmatin and applicatins. Cnsumerizatin f IT did nt happen vernight, but evlved ver time due t the fllwing technlgical advancements: The pssibility f nn-crprate sftware being used fr cmpany business. Plicies must be implemented t prtect cmpany, shuld the device nt get cleared after the emplyee leaves the rganizatin r if device gets lst. Device spfing issues. Device disparities. May be discuraged by human resurces departments, wh believe mre tablet/smartphne use culd negatively affect wrk-life balance. Chice f technlgy a mre diverse selectin f devices and perating systems Clud mre services are becming clud-enabled Cnnectivity cheaper, faster and mre readily available cnnectivity Key Benefits SaaS Sftware as a Service, device independent develpment Lwer cst f wnership fr the rganizatin. Technlgy familiarity with the devices reduces the learning curve fr users. Flexibility in terms f chices available fr using the devices. Easy cnnectivity and data sharing & exchange between the multiple devices. Challenges Presents the need t apply specific security measures t prevent data lss n persnal devices. May intrduce an additinal need t create and manage plicies fr persnal devices. Tp five cnsideratins when implementing BYOD Emplyee Cmfrt: Emplyees feel mre cmfrtable using their wn devices with their wn persnal settings. It nt nly increases prductivity, but als adaptability by allwing greater freedm t chse which device can help them t better perfrm tasks. Agreements: The emplyee and emplyer must adhere t an extensive agreement in regard t data sensitivity and security. Legalities: What happens when the device is lst? What happens t the data n the device if stlen? Wh takes care f insurance? Thse are just a few f the key legal issues that need t be defined befre an rganizatin implements BYOD. IT Plicies: Licensed sftware usage plicies, Internet usage plicies n persnal devices, etc. shuld be carefully reviewed

3 and mnitred. Implementing BYOD is a substantial increase in wrk fr the IT department fr any cmpany. Infrmatin Security: Hw des an rganizatin secure cmpany and prprietary data n an emplyee s device? Prper plicies must be drafted fr security purpses. A 2013 study by Lumensin and LinkedIn indicated that lss f data was the number ne security-related cncerned surrunding BYOD. What are yur main security cncerns related t BYOD? Lss f cmpany r client data Unauthrized access t cmpany data and systems Malware infectins lst r stlen devices Device management Cmpliance with industry regulatins Supprt & maintenance Other Office Web Apps When used with SharePint 2013 n-premises, Office Web Apps prvide updated versins f Wrd Web App, Excel Web App, PwerPint Web App and OneNte Web App. Users can view and ptinally edit Office dcuments by using a supprted web brwser n different mbile devices, such as Windws Phnes, iphnes and ipads. SharePint prvides a great level f integratin with Office Seamless user experience when wrking within the SharePint envirnment and the Office web apps. Sky Drive SharePint 2013 creates the OneDrive fr Business dcument library in the persnal site cllectin f a user's My Site when the user requests creatin f the My Site. The OneDrive fr Business dcument library is a special dcument library built by using the standard dcument library template. Nne Unified user interface and user experience fr all devices. Leveraging SharePint 2013 t supprt BYOD Business Intelligence Dashbards and screcards are imprtant ways t present yur business intelligence (BI) reprts and data; and with SharePint, yu can cnfigure yur BI cntent t be ptimized fr viewing n mbile devices. Advantage: On-field sales frce can easily access varius data pints and build cmpelling cases fr prspective clients. 0% Limited dashbard cntent. 20% 40% 60% 80% Figure 1 Image via Lumensin. Security cmpliances are an issue fr enterprises. Only L2 supprt is available. N L3 supprt frm Micrsft. Sharepint Ntificatins By using Micrsft Push Ntificatin Service (MPNS), Windws Phne apps can receive ntificatins thrugh Internet events triggered n Micrsft SharePint Server withut having t pll the server fr changes. The app can be registered t receive ntificatins frm the server, and an event receiver can initiate a ntificatin and send it t the receiving app fr handling. Users can subscribe t lists/items using SMS r push ntificatins. N ios supprt fr push ntificatins yet. depends n active client n device.

4 Security Management Mbile devices can cntain sensitive data r dcuments. Because mbile devices can be lst r stlen, Micrsft prvides different ways t set plicies arund mbile devices t help prtect sensitive data and dcuments. Windws Intune cmpatibility. Remte data wiping Remte device lcking Apply cnfiguratin remtely Passwrd prtected access Encryptin f data and cmmunicatin Plicy enfrcement n devices. Cntrl authenticatin remtely. Need t enfrce firewall / antivirus / VPN. Fr Develpers Views In SharePint 2013, there are new, ptimized mbile brwser experiences available fr viewing a SharePint site. SharePint prvides the flexibility t use a mdern ut-f-the-bx slutin, such as the HTML5-based cntemprary view, r yu can design a mbile view based n yur rganizatin s unique usability requirements. There are fur brwser-based experiences that are available in SharePint SharePint 2013 extends full HTML5 supprt, giving a nice mbile cmpatible view. Offers a full-screen view fr all the cmpatible pages, giving an easy-t-read view t the users. Device Channels - Rendering f Pages based n Device There are three distinct mbile brwser experiences that are available by default, as well as a feature knwn as device channels that allws yu t create a custmized mbile brwser view fr a SharePint publishing site. Render single site in multiple ways. Single page multiple master pages. Ten device channels per site cllectin. Platfrms Supprted SharePint Server 2013 prvides brwser supprt fr multiple mbile devices. Windws Phne 7.5 & abve. ios 5 & abve. Andrid 4.0 & abve. Client-Side Rendering (JS Link) It prvides a mechanism t define an utput render fr a set f cntrls that are hsted in a SharePint page (list views, display, add and edit frms). It enables yu t use well-knwn technlgies such as HTML and JavaScript t define the rendering lgic f custm and predefined field types. Advantage: Quick and easy way t change default rendering f default frms Cnclusin The BYOD mvement cntinues t permeate rganizatins f all sizes affecting hw IT is managed, delivered and prtected. Existing SharePint 2013 envirnments can make the transitin t BYOD seamless and efficient fr end-users and develpers. While it has many advantages and disadvantages fr bth the rganizatin as well as the emplyee, BYOD supprt in SharePint 2013 still has a lng way t g. There are many pwerful features being intrduced in SharePint; demnstrating a strng step in the right directin. Organizatin leaders shuld keep tabs n new develpments in SharePint s BYOD capabilities.

5 Abut the Authrs Aseem Pandit, Practice Manager and Slutins Architect at AgreeYa Slutins: Aseem has ver 15 years f experience in the sftware wrld and is passinate abut helping rganizatins design and build slutins t address their business needs. He has wrked with numerus custmers acrss the glbe, and has experience with multiple technlgies and framewrks arund Open Surce, J2EE, Oracle and Micrsft, mst recently fcusing n Micrsft technlgies with SharePint, BI and BPM. Aseem lves t talk abut technlgy and is always eager t learn mre and share his knwledge with thers. Prateek Bhargava, Senir Cnsultant at AgreeYa Slutins: Prateek brings mre than nine years f experience in prduct develpment fr clients spread acrss the glbe. He has been part f the full prduct life cycle starting frm cnceptualizatin t release fr multiple Micrsft based prducts, specifically SharePint. At AgreeYa, he puts his hands-n technlgy develpment experience t wrk helping clients build better, mre practical technlgy slutins fr their cmpanies. Abut AgreeYa Slutins AgreeYa is a glbal prvider f sftware, slutins, and services fcused n deplying business-driven, technlgy-enabled slutins that create next-generatin cmpetitive advantages fr custmers. Headquartered in Flsm, Califrnia, AgreeYa emplys mre than 1,700 prfessinals acrss its 08 ffices in 4 cuntries. Over the last 18 years, AgreeYa has wrked with 500+ rganizatins ranging frm Frtune 100 firms t small and large businesses acrss industries. AgreeYa s sftware prtfli includes QuickApps (award winning suite f SharePint web parts and pre-built templates), Site Administratr (gain insight fr imprved cmpliance and gvernance f yur SharePint envirnment), Recvery Manager (slutin fr rapid and scalable SharePint cntent restres) and BeatBlip (Test Autmatin as a Service), ScialXtend (intranet and enterprise scial cllabratin), Cgent (cmprehensive end-t-end case management slutin fr cllectins agencies and law firms). As part f its slutins and services fferings, AgreeYa prvides prtal, cntent management, and cllabratin n SharePint, clud and infrastructure, business intelligence and big data analytics, prduct engineering, applicatin develpment and management, independent sftware testing, and staffing (IT and risk/cmpliance) slutins. Fr mre infrmatin, visit