Quality Management System Manual
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- Cordelia Ward
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1 ISO 9001 REGISTERED CERTIFICATE # INTRODUCTION PRESTOLITE POWER (frmerly Hbart Brthers Battery Charger Divisin) set the industry standard wrldwide fr superir battery charging slutins. The cmpany has manufactured industrial battery chargers fr the material handling industry since Nw a unit f AMETEK, Inc. (NYSE-listed, ticker symbl: AME) PRESTOLITE POWER has three lcatins in Ohi, Clumbus (SCI facility & Warehuse) and Try. We cntinue t build upn ur rich traditin f innvatin, integrity, and excellence, and are pleased t prvide a brad range f industrial battery chargers frm single shift chargers t high frequency IGBT pprtunity charging systems. SCOPE OF REGISTRATION Design, Manufacture, and Service f Industrial Battery Chargers fr the Material Handling Industry Page 1 f 7
2 EXCLUSIONS Nne GENERAL NORMATIVE REFERENCE ISO 9000 ISO 9001 ISO 9004 ISO Bk Quality Management System Fundamentals and vcabulary Quality Management System ISO Crrelatin matrices between ISO:2008 and ISO 9001:2015 Quality Management System Guidelines fr perfrmance and imprvements Guidelines fr quality and/r envirnmental management systems auditing Internal Quality Systems Auditing TERMS AND DEFINITIONS Unless therwise stated in PRESTOLITE POWER Prcedures and/r Wrk Instructins, terms and definitins frm ISO 9001:2015 apply. The PRESTOLITE POWER Quality Manual and supprting PRESTOLITE POWER Prcedures and Wrk Instructins address Internatinal Standard ISO 9001:2015 Quality Management System requirements; custmer-specified requirements; and general gd business practices using risk based thinking thrughut the rganizatin. PRESTOLITE POWER QUALITY POLICY Ensure cnsistent battery charging capabilities with rbust, high-quality, reliable prducts and exceptinal service by cntinually enhancing design, empwering peple, and refining prcesses. Page 2 f 7
3 PROCESS APPROACH PRESTOLITE POWER has identified the prcesses needed fr the quality management system and their applicatin thrughut the rganizatin. The fllwing identifies the sequence and interactin f these prcesses. Custmer Quality Health & Safety Envirnmental Sharehlder Dcument and Data Cntrl Mnitring & Measurement f Prcesses Key Prcess #1 Sales & Service Key Prcess #2 Administratin Key Prcess #3 Prductin Analysis f Data Design & Develpment (Engineering) Management Respnsibility PP Initiatives Cntinual Imprvement Preventive Actin Crrective Measures Marketing Sales Field Service Resurce Management Quality Assurance Mnitring & Measuring Equipment Planning (Lgistics, Purchasing) Prductin Cntrl f Wrk-In-Prcess (WIP) Custmer-Related Prcesses Cntrl f Nncnfrming Prduct/Material Internal & External Audits Purchasing HR/Training Custmer Satisfactin Sharehlder Satisfactin Emplyee Satisfactin Page 3 f 7
4 Quality Management System.. Quality Management System General General - Supplemental Dcumentatin General Quality Manual Cntrl f Dcuments Cntrl f Recrds Management Respnsibility.... Management Respnsibility Management Cmmitment Custmer Fcus Quality Plicy Planning Quality Objectives Quality Management System Planning Respnsibility, Authrity, and Cmmunicatin Respnsibility and Authrity Management Representative Internal Cmmunicatin Management Review General Review Input Review Output Resurce Management.. Resurce Management Prvisin f Resurces Human Resurces General Cmpetence, Awareness and Training Infrastructure Wrk Envirnment Page 4 f 7
5 Prduct Realizatin Planning f Prduct/Service Realizatin... Planning f Prduct/Service Realizatin Custmer-Related Prcesses Custmer-Related Prcesses Determinatin f Related t the Prduct Review f Related t the Prduct Custmer Cmmunicatin Design and Develpment Design and Develpment Design and Develpment Planning Design and Develpment Inputs Design and Develpment Outputs Design and Develpment Review Design and Develpment Verificatin Design and Develpment Validatin Design and Develpment Changes Purchasing Purchasing Purchasing Prcess Purchasing Infrmatin Verificatin f Purchased Prduct Prductin and Service Prvisin Prductin and Service Prvisin Cntrl f Prductin and Service Prvisin Validatin f Prcesses fr Prductin and Service Prvisin Identificatin and Traceability Custmer Prperty Page 5 f 7
6 Preservatin f Prduct Mnitring f Measuring Equipment...Mnitring f Measuring Equipment Page 6 f 7
7 Measurement, Analysis and Imprvement...Measurement, Analysis and Imprvement General Mnitring and Measurement Custmer Satisfactin Internal Audit Mnitring and Measurement f Prcesses Mnitring and Measurement f Prduct Cntrl f Nncnfrming Prducts/Services Analysis f Data Imprvement Cntinual Imprvement Preventive Actin Crrective Measures Page 7 f 7
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