GLOBAL AEROSPACE PROCEDURE

Transcription

1 Dcument N.: Revisin: 1 f PURPOSE: This prcedure establishes the minimum PPG Aerspace requirements fr a Supplier s Quality Plan. These Requirements pertain t the dcumentatin and inspectin/testing necessary t assure prduct r service cnfrmance t all drawings, specificatins, purchase rders and cntractual requirements. 2. LIMITATIONS: This prcedure is limited t Suppliers f materials, special prcesses, sftware and services used in the develpment and fabricatin f pre-prductin and final prductin fr PPG Aerspace. This prcedure des nt include engineering develpment r evaluatin items, labratry test, develpment test and test equipment. 3. DEFINITIONS: FAA- Federal Aviatin Administratin DPAS- Defense Prperty Accuntability System FOD- Freign Object Debris 4. ORGANIZATIONAL UNITS AFFECTED: Purchasing Supply Chain Supplier Quality 5. : This prcedure is part f the purchase rder when referenced. The Supplier shall establish a dcumented quality prcedure t ensure cmpliance with the requirements f the purchase rder fr the prduct r service prvided. This prcedure requires that the quality plan be effective, yet ecnmical and able t be adjustable t suit the type and phase f prcurement. Principal cnsideratins shall be given t cmplexity f prduct design, quantity and special manufacturing prcesses and techniques. The quality plan is subject t surveillance by PPG Aerspace s Quality Assurance and Purchasing Departments, Custmers, Regulatry Gvernment Agencies (FAA, Federal Aviatin Administratin, and DPAS, Defense Accuntability System). If the quality plan is fund t be ineffective fr the cntrl f the quality f prduct and services prvided t PPG Aerspace, apprval status will change t nt apprved. The Supplier shall prvide necessary infrmatin, facilities, and equipment t perfrm required surveys, tests and inspectins. Prduct acceptance by PPG Aerspace at the vendr s plant des nt relieve the Supplier f the respnsibility f prviding parts in accrdance with full specificatin requirements. Right f Access/Entry: Supplier shall grant Right f Access/Entry t PPG, PPG s custmers and any regulatry authrities t applicable areas f all facilities, at any level f the supply chain, invlved in the rder and t all applicable recrds. PPG Aerspace s evaluatin system is based n the quality f supplied items and n-time delivery. This evaluatin system identifies thse Suppliers wh cnsistently meet all purchase rder requirements and thse wh d nt. Suppliers wh cntinue t perfrm unsatisfactrily, risk curtailment r lss f future PPG Aerspace business. A hard cpy f this dcument is cnsidered uncntrlled. The mst current revisin is fund in the dcument cntrl system. Prprietary

2 Dcument N.: Revisin: 2 f REQUIREMENTS: Supplier s management with executive respnsibility shall define and dcument the rganizatinal respnsibility, authrity and interrelatin f persnnel wh manage, perfrm and verify wrk that affects the quality f prduct r services. This persnnel shall have the rganizatinal freedm and authrity t: Initiate actin t prevent the ccurrence f nncnfrmities. Identify and recrd prblems relating t prduct, prcess and quality system. Initiate, recmmend r prvide slutins thrugh designated channels. Verify the implementatin f slutins. Cntrl further prcessing r delivery f nncnfrming prduct until the deficiency has been crrected. Supplier s management with executive respnsibility shall ensure that persnnel are aware f their cntributin t prduct r service cnfrmity, their cntributin t prduct safety and the imprtance f ethical behavir. 7. QUALITY SYSTEM: The Supplier shuld establish, dcument and maintain an effective quality system plan r instructins t ensure cnfrmance t PPG Aerspace and Regulatry Gvernment Agencies requirements. PPG requires, at minimum, that the Supplier s Quality Management System (QMS) cmplies with ISO 9001, AS9100, r AS9120 apprpriate t the type f prduct/service being delivered. Any changes t the quality plan that affect the quality f delivered prducts r services must be apprved by PPG Aerspace befre implementatin. 8. CONTRACT REVIEW: The Supplier shall define a prcedure t assure that PPG Aerspace requirements are reviewed, clearly defined, crdinated and the capability exists t meet cntract r purchase rder requirements. Any cnflicts between the cntract r purchase rder and the Supplier must be reslved prir t the acceptance f the cntract r purchase rder. 9. DESIGN CONTROL: PPG Aerspace r its Custmers retain all authrity fr design, r changes t existing design, fr cmpnents fabricated by a Supplier t be installed int a final assembly. N authrity fr design respnsibilities is t be assumed by the Supplier unless explicitly granted by PPG Aerspace, its custmers r bth. The Supplier shall nt incrprate any changes t any drawing, specificatin, r digital data prvided by PPG Aerspace, unless instructed t d s by the PPG Aerspace Buyer in writing. Such instructins will be in the frm f an amendment t the purchase rder. The Supplier will assure that cpies f such authrizatins becme a part f the shipping dcumentatin package. Material submitted t PPG Aerspace must cnfrm, in all respects, t the exact specificatin r drawing revisin level specified in the purchase rder. If n revisin is specified, the applicable revisin level will be the latest in effect n the date the purchase rder is accepted. A hard cpy f this dcument is cnsidered uncntrlled. The mst current revisin is fund in the dcument cntrl system. Prprietary

3 Dcument N.: Revisin: 3 f DRAWINGS, DOCUMENTS AND DATA CONTROL: The Supplier shall establish and maintain dcumented prcedures that define the cntrl f all drawings, dcuments and digital data that relate t the cntract r purchase rder requirements. Supplier persnnel respnsible fr cntrl f all drawings and dcuments prvided frm PPG Aerspace shall acknwledge receipt f all drawings and dcumentatin frm PPG Aerspace by signing and returning the purchase rder that will accmpany the drawings and dcuments. Drawings and dcuments initiated by the Supplier shall be reviewed and apprved by authrized persnnel prir t issue. Current revisin f drawing and dcuments shall be available at lcatins where prcesses that affect prduct functins are being perfrmed. In-valid and /r bslete drawings and dcuments shall be prmptly remved frm all pints f issue r use. The Supplier shall nt incrprate any changes t PPG-prvided drawings and dcuments prvided by PPG Aerspace unless frmal ntificatin f change is received thrugh amendment t the purchase rder. Any changes t the Supplier s internal drawings and dcuments shall be apprved by PPG Aerspace if the change affects the cntract r purchase rder requirements. Technical Data cannt be stred in any clud envirnment. Which includes the fllwing data but nt limited t: Frmulas, material lists, technical specificatins, testing dcumentatin, designs and blueprint Data. 11. DIGITAL DATA: The Supplier shall establish and maintain a dcumented prcedure that defines r gverns receipt, usage, and distributin f prduct definitin datasets (digital data) frm PPG Aerspace r its custmers. This prcedure shall ensure that the cnfiguratins f the fllwing digital prduct systems are identified, cntrlled and recrded. Prduct Acceptance Sftware (PAS) Cmputerized Measurement Systems (CMS) CAD/CAM Sftware and Datasets Data Analysis Sftware Supplier Generated Datasets (Derivative Datasets) Datasets flwed t supplier sub-tier suppliers The Supplier shall develp and maintain a cmprehensive audit plan fr all peratins affecting digital data and related dcumentatin t assure cmpliance with cntractual requirements, whether impsed by PPG Aerspace purchase rder r cntract, r by direct reference t PPG Aerspace s Custmer dcuments. All digitally defined tls, physical inspectin media (check fixtures, templates, etc.) and prduct acceptance sftware will be traceable t the authrity dataset and t any tl inspectin datasets. In the event a PPG Aerspace Custmer specifies Supplier cmpliance t specific drawings r dcuments in additin t this prcedure, these requirements will be cmmunicated t A hard cpy f this dcument is cnsidered uncntrlled. The mst current revisin is fund in the dcument cntrl system. Prprietary

4 Dcument N.: Revisin: 4 f 13 the Supplier thrugh a purchase rder r cntract. The current revisins f the Custmer s Drawings and Dcuments will be prvided. Fr any purchase rder r cntract that PPG Aerspace had prvided authrity datasets r dataset derivatives fr manufacturing r prduct acceptance, the Supplier must cmply with dcument Quality Assurance Standard fr Digital Prduct Definitin at Suppliers prcedure. If Assistance is needed in btaining this prcedure, please cntact the PPG Aerspace Buyer r QA Manager. 12. PURCHASING: The Supplier shall maintain an effective quality prcedure t ensure that purchased prduct cnfrms t specified purchase requirements fr any materials, cmpnents r services (e.g. calibratin) prcured frm its suppliers. The Supplier shall maintain an Apprved Supplier List that includes the scpe f thse apprvals and shall be made available upn request. Material prcured by the Supplier fr use n a cntract, must be inspected and tested, t ensure that all requirements f the applicable material specificatins as shwn n drawings and/r the purchase rder are met. The Supplier shall flw dwn purchase rder and quality plan requirements t direct and sub-tier suppliers t ensure that requirements are met. 13. CONTROL OF CUSTOMER SUPPLIED PRODUCT AND TOOLING: The Supplier shall inspect PPG Aerspace furnished material n receipt t detect damage in transit, and t determine that the material is cmplete, qualified fr the intended end-use, and the prper type r grade. The Supplier shall ntify PPG Aerspace Purchasing f any damage befre the tling is used fr any manufacturing r inspectin activity. The Supplier shall identify and segregate as nncnfrming any PPG Aerspace prvided material fund damaged r unsuited fr its intended use and request dispsitin frm PPG Aerspace Purchasing Department. Steps shall be taken t assure that such material is handled in a manner that will prevent further damage r additinal repair csts. Peridic inspectin shall be cnducted t ensure that quality is maintained, that strage cnditins are suitable, and that damage r deteriratin has nt ccurred in handling r strage. The Supplier shall maintain recrds that verify the prper cntrl, care, strage and usage f all tling. Regardless f wnership (Supplier, PPG Aerspace, PPG Aerspace s Custmer and Gvernment) furnished tling and equipment shall be maintained in gd cnditin. Furnished material must be used n PPG Aerspace cntracts nly. Tling r equipment shall be available fr examinatin and r return t PPG Aerspace upn request. Supplier is respnsible fr timely calibratin f all such tls. A hard cpy f this dcument is cnsidered uncntrlled. The mst current revisin is fund in the dcument cntrl system. Prprietary

5 Dcument N.: Revisin: 5 f PRODUCT IDENTIFICATIN AND TRACEABILITY: The Supplier shall establish and maintain a prcedure fr identifying prduct prvided t PPG Aerspace. Any cmpnent manufactured t a PPG Aerspace drawing, r PPG Aerspace Custmer drawing shall be identified as per specified n a cntract, purchase rder r referenced drawings and/r specificatins. NOTE: If the Supplier has Dck t Stck/Delegated inspectin authrity, the PPG Aerspace supplied stamp shall be used. Fr small parts such as screws, spacers, etc., the identificatin shall be recrded n the cntainer, metal/plastic-ring tag, r ther suitable means, and attached t the cmpnent prvided the cntainer is representative f a cntinuus, uninterrupted manufacturing lt. Certificate f Cnfrmance shall cntain as a minimum the fllwing: Purchase rder, part number. A statement that the material cnfrms t the applicable specificatin. A statement that cnfrmance test reprts and/r inspectin recrds are n file, subject t examinatin at yur facility r at the pint f manufacture. Signature f authrized agent and title. All prducts, cmpnents and materials prvided t PPG Aerspace shall be traceable t Supplier, sub tier supplier and subcntractr prcesses, test results, inspectins and raw material batch numbers. Recrds f such traceability shall be accessible and available t PPG Aerspace upn request. 15. PROCESS CONTROL: The Supplier shall plan the prductin and inspectin prcesses that directly affect quality and shall ensure these prcesses are carried ut under cntrlled cnditins. At a minimum, cntrlled cnditins shall include the fllwing: Dcumented prcedures defining the prductin, inspectin and delivery, where the absence f such prcedures culd adversely affect quality. Cmpliance with dcumented prcedure. Cmpliance with specified drawings, specificatins and ther requirements dcuments. Standards fr required wrkmanship stipulated in the clearest practical manner. Accuntability fr all prduct and evidence that all manufacturing and inspectins have been cmpleted in sequence as planned, r as therwise dcumented and authrized. PPG Aerspace will require the Supplier t fllw a prcess cntrl nly when required by cntract. 16. SPECIAL PROCESSES: The Supplier shall have an adequate prcedure fr the cntrl f special prcesses used in the manufacturing cycle, whether the special prcess is perfrmed at the Supplier s facility r is subcntracted. Examples f special prcesses are (x-ray, magnetic particle, heat treating, plating, andizing, sldering, spt welding, fusin welding, flurescent-penetrant inspectin, etc.) It is the Supplier s respnsibility t utilize nly apprved facilities fr A hard cpy f this dcument is cnsidered uncntrlled. The mst current revisin is fund in the dcument cntrl system. Prprietary

6 Dcument N.: Revisin: 6 f 13 special prcesses per PPG s Custmer requirements. These cntrl measures shall include the fllwing prvisins: Supplier must ensure special prcess prviders are custmer apprved if applicable. At a minimum, these special prcesses shall be perfrmed by Nadcap accredited prcessrs, whether perfrmed by the supplier, r a subcntracted t anther facility. Any subcntractr, prcessr, r sub-tier supplier used by the Supplier shall be included n the PPG Aerspace Apprved Supplier List r Custmer Apprved Suppliers List. Supplier shall prvide a list f the Special Prcess Suppliers at any subcntractr level at First Article submissin. Certificates f Cnfrmance frm special prcessrs shall be retained by the Cntrl f Quality Recrds prcedure, and be available t PPG Aerspace r its custmers upn request. *Nadcap is the brand name fr the wrld-wide industry-managed prgram fr special prcesses in the aerspace industry. Nadcap is the cperative prgram f majr cmpanies designed t manage a cnsensus apprach t special prcesses and prducts and prvide cntinual imprvement within the aerspace industry. The rganizatin riginally knwn as Natinal Aerspace and Defense Cntractrs Accreditatin Prgram (NADCAP), but was changed t Nadcap in recgnitin f the internatinalizatin f the prgram. 17. TOOLING PROCUREMENT: Title f all tling prcured frm Supplier shall be the prperty f PPG Aerspace (free f all liens, and encumbrances) upn acceptance by PPG Aerspace tl inspectin. Unless therwise specified. Inspectin f tling shall be accmplished by PPG Aerspace inspectin persnnel at intervals f fabricatin and/r cmpletin f design requirements and/r cmpletin f wrk prir t shipment. Acceptance is subject t cmpliance f design requirements and/r first run prductin. The Supplier shall permanently identify each tl per tl drawing requirement r purchase rder specified. Tling is defined as: jigs, dies, fixtures, mlds, patterns, ther equipment and manufacturing aids, all cmpnents f these items, and replacement f these items, which are f such a specialized nature that withut substantial mdificatin r alteratin their use is limited t the develpment r prductin f particular services r parts theref r t the perfrmance f particular services. It des nt include material, special test equipment, facilities, general r special machine tls r similar capital items. 18. INSPECTION AND TESTING: The Supplier shall establish and maintain a prcess fr inspectin and testing activities in rder t verify that the specified requirements fr the prduct are met. The required manufacturing prcess steps, required verificatin and/r validatin activities, and the assciated recrds establishing prduct realizatin shall be detailed in the Supplier s quality management system. A hard cpy f this dcument is cnsidered uncntrlled. The mst current revisin is fund in the dcument cntrl system. Prprietary

7 Dcument N.: Revisin: 7 f 13 PPG Aerspace has the right t inspect any article manufactured by the supplier r their sub-tier suppliers at surce and/r upn receipt. Inspectin, test and manufacturing peratins perfrmed by the supplier may be witnessed, n a nn-interference basis, in whle r in part, by PPG Aerspace, and shall nt relieve the supplier f the respnsibility f assuring the furnished article cnfrms in all particulars t the purchase rder requirements. PPG Aerspace will cntinue t verify that satisfactry quality levels are maintained during the active stages f cntract perfrmance thrugh varius means, including peridic surveillance inspectin at the Supplier s facility. Supplier shall maintain a Freign Object Debris (FOD) preventin prgram in accrdance with the Natinal Aerspace Standard NAS-412, Freign Object Damage/Freign Object Debris (FOD) Preventin prgram as applicable t the rganizatin. The prgram shall address the fllwing: FOD entrapment r where freign bjects can migrate, Supplier shall flw dwn the FOD requirement t supplier and subcntractrs at every tier. Prir t clsing inaccessible r bscured areas r spaces and cmpnents during assembly, Supplier shall inspect fr freign bjects/materials and ensure n FOD Barriers remain embedded. Supplier shall maintain gd husekeeping practice t ensure tling, jigs, fixtures and test r handling equipment are free f FOD. 19. FIRST ARTICLE INSPECTION: The supplier shall prvide prductin and inspectin recrds t verify acceptance f the cnfiguratin and perfrmance f the first item submitted fr the fllwing categries: The Supplier has never prduced the item fr PPG Aerspace. A 2 year perid, as determined by PPG, has elapsed since last prductin. A new revisin t the cnfiguratin f the prduct. As specified n PPG Aerspace purchase rder. If a change in prcess, tling, r lcatin has ccurred. First Article Inspectin activities shall be perfrmed in accrdance with Aerspace Standard AS9102, Aerspace First Article Inspectin Requirement, and dcumented n the apprpriate frms included in Aerspace Standard AS9102. The First Article Inspectin reprt shall accmpany the shipment when any f the abve cnditins ccur. 20. INCOMING INSPECTION: Incming prduct shall nt be used r prcessed until it has been inspected r therwise verified as cnfrming t specified requirements. Exceptin: An incming prduct needed fr urgent prductin may be released prir t verificatin, prvided it is identified and recrded in rder t permit immediate recall and replacement in the event f nncnfrmity t specified requirements. The supplier shall check material test reprts against specificatin requirements. If incming prduct is accepted n the basis f certificatins r tests reprts, peridic scheduled data A hard cpy f this dcument is cnsidered uncntrlled. The mst current revisin is fund in the dcument cntrl system. Prprietary

8 Dcument N.: Revisin: 8 f 13 validatin shall be cnducted n samples f prduct that is identified as raw material with significant peratinal risk. 21. IN-PROCESS INSPECTION: In accrdance with the dcumented prcedures, the Supplier shall inspect the prduct at apprpriate phases in the manufacturing flw t verify characteristics that may be difficult r impssible t inspect after subsequent handling. Final Inspectin and Testing. T cmplete the evidence f cnfrmance f the finished prduct t specified requirements, the supplier shall perfrm a final inspectin in accrdance with the Supplier s dcumented prcedures. The final inspectin functin shall verify that all required inspectin and tests, including thse specified fr incming prduct and in-prcess peratins have been satisfactrily cmpleted and recrded. The final inspectin shall als verify that all activities specified in the dcumented prcedures r quality plan have been cmpleted and all assciated dcumentatin is available and authrized. The Supplier shall establish and maintain recrds that prvide evidence that the prduct has been inspected and/r tested. These recrds shall identify the inspectin authrity respnsible fr the release f the prduct. 22. COUNTERFEIT PART/MATERIAL PREVENTION: Supplier shall establish and maintain a Cunterfeit Parts/Material Preventin and Cntrl Plan in accrdance with AS6174. Cunterfeit Parts/Material Preventin includes wrk that is r cntains items misrepresented as having been designed and/r prduced under an apprved plan r ther acceptable methd. Cunterfeit includes used parts represented as new. Supplier shall ensure that cunterfeit parts are nt delivered t PPG Aerspace. Supplier shall nly purchase prducts t be delivered r incrprated as parts r materials t PPG Aerspace directly frm the Original Manufacturer. Parts r materials shall nt be acquired frm independent distributrs unless apprved in advance in writing by PPG Aerspace. Supplier shall immediately ntify PPG Aerspace with the pertinent facts if the Supplier becmes aware r suspects that it has furnished cunterfeit parts r materials. When requested by PPG Aerspace, Supplier shall prvide dcumentatin that authenticates traceability f the affected items. Supplier shall flw dwn the Cunterfeit Parts/Material Preventin and Cntrl Plan t all subcntract levels. Supplier shall maintain a cunterfeit parts/material training prgram. A hard cpy f this dcument is cnsidered uncntrlled. The mst current revisin is fund in the dcument cntrl system. Prprietary

9 Dcument N.: Revisin: 9 f DELEGATED INSPECTION/DOCK TO STOCK AUTHORITY: Delegated Inspectin authrity/dck t Stck may be granted t a Supplier wh has demnstrated the ability t cnsistently prduce quality prducts in cmpliance with purchase rder requirements and stated drawings and specificatins, and the Supplier has been prven t cmply with the quality requirements impsed. Delegated inspectin may cmmence nly after written apprval f the Supplier s inspectin prcedure has been granted t the Supplier by PPG Aerspace Purchasing and Quality Assurance departments. Upn apprval, the Supplier is respnsible fr perfrming all inspectins assciated with the specific parts/materials fr which delegatin has been granted. Because PPG Aerspace may reduce r eliminate its receiving inspectin fr delegated inspectin cmpnents r materials, it is imperative that all required Certificates fr Cnfrmance and/r Test Reprts accmpany each shipment. These dcuments will be reviewed by PPG Aerspace Incming Inspectin t verify that the materials were inspected and fund t be acceptable by the Supplier. Delegatin will be retracted if there is evidence that the required inspectin(s) are nt being perfrmed, r if significant quality issues are encuntered. Cmpnents manufactured t PPG Aerspace drawings, r PPG Aerspace Custmer drawings, fr which inspectin authrity has been delegated t the Supplier, shall include the supplier s inspectin stamp. If a cmpnent is t small fr the identificatin frmat and inspectin stamp, the same infrmatin may be recrded and stamped n a metal-ring tag and attached t the cmpnent. NOTE: If the Supplier has been previusly supplied an inspectin stamp frm PPG Aerspace, the PPG Aerspace stamp shall be used. 24. CONTROL OF INSPECTION, MEASURING AND TEST EQUIPMENT: The Supplier shall establish and maintain a prcess t cntrl and maintain inspectin, measuring, and test equipment used by the Supplier t demnstrate the cnfrmance f prduct, prcesses r ther inspectin and measuring equipment t the specified requirements. The prcess shall define the plan fr recall f measuring devices that require calibratin, and the maintenance f calibratin histry recrds. T assure cntinued accuracy, such devices shall be calibrated against certified standards which have knwn valid relatinships t the Natinal Institute f Standards and Technlgy (NIST). Devices used as acceptance media shall be clearly identified as t their calibratin status. Cmpliance t ISO/IEC standard General Requirements fr the Cmpetence f Testing Calibratin Labratries is required. The Supplier s prcedures shall define the system t access and recrd the validity f previus measuring results when the measuring equipment is fund nt t cnfrm t requirements. 25. INSPECTION AND TEST STATUS: The inspectin and test status f prduct shall be identified thrughut all stages f manufacture by authrized stamps n the prduct itself r n tags, labels, packaging, inspectin recrds, r ther suitable means. Stamps used fr indicating acceptance f special prcesses must be specially designed t distinguish them frm standard inspectin stamps. Stamp design shall nt resemble Gvernment Inspectin stamps. A hard cpy f this dcument is cnsidered uncntrlled. The mst current revisin is fund in the dcument cntrl system. Prprietary

10 Dcument N.: Revisin: 10 f 13 Cmpnents manufactured t PPG Aerspace drawings, r PPG Aerspace Custmer s drawings, fr which inspectin authrity has been delegated t the Supplier, shall include the inspectin stamp n the cmpnent. If a cmpnent is t small fr the identificatin frmat and inspectin stamp, the same infrmatin may be recrded and stamped n a metal-ring and attached t the cmpnent. The Supplier s quality dcumentatin shall include facsimiles f stamp impressins and describe the cnfiguratin, usage and cntrl f each stamp. 26. CONTROL OF NONCONFORMING MATERIALS AND PRODUCT: The supplier shall prvide a prcedure fr cntrl f nncnfrming material and prduct. This prcedure must prvide fr identificatin, segregatin, and dispsitin f such articles, and prelude their use r intermingling with cnfrming articles. Nncnfrming material that cannt be rewrked t print r specificatin may be submitted t PPG Aerspace fr cnsideratin. Requests fr review f discrepant material must be frwarded t the PPG Aerspace Buyer. The request fr review f discrepant material must cntain sufficient detail fr a technical evaluatin, including engineering sketches, marked prints, and/r detailed rewrk instructins, and must als include a psitive crrective actin statement utlining actin taken by the Supplier t reduce t a minimum, r eliminate the cnditin. The Supplier will be infrmed f the final decisin by the PPG Aerspace Buyer. The acceptance f nncnfrming supplies is a prergative f and shall be prescribed by PPG Aerspace. The Supplier shall immediately ntify the PPG Aerspace Buyer when a nncnfrmance is discvered in the Supplier s prcesses r prducts that may affect prduct already delivered. Ntificatin shall be within 24 hurs f discvery and shall include: Clear descriptin f the discrepancy Parts affected (Part numbers, serial numbers, lt numbers, manufacturing dates, etc.) Quantity Delivered Delivery Dates Crrective actin fr the nncnfrmance 27. CORRECTIVE AND PREVENTATIVE ACTION: The Supplier shall prvide an effective prcedure fr prmpt and psitive actin t crrect cnditins that have resulted r culd result in defective parts. Prcedures shall prvide fr crrective and preventative actin fr bth Supplier and subcntracted discrepant material, and fr similar materials and prcesses that may be affected. Crrective actin is required f Suppliers wh allw nncnfrming supplies t be shipped t PPG Aerspace. When this ccurs, a Nncnfrmance frm will be issued by PPG Aerspace. This frm must be cmpleted and returned t PPG Aerspace Incming Quality department within the time limit shwn n the frm. The crrective actin must be acceptable t PPG Quality Assurance and subsequent prductin must prve effectiveness f the actin. NOTE: Fr minr nn-repetitive defects, a frm will be issued t infrm the Supplier f discrepancies t prevent pssible recurrence. N written respnse is required when N/A appears in the crrective A hard cpy f this dcument is cnsidered uncntrlled. The mst current revisin is fund in the dcument cntrl system. Prprietary

11 Dcument N.: Revisin: 11 f 13 actin paragraph; hwever, failure t implement psitive crrective actin will result in rejectin f subsequent shipments. 28. HANDLING, STORAGE, PACKAGING, PRESERVATION AND DELIVERY: The Supplier shall establish and maintain a prcess t define the handling f prduct and materials, in all areas f the Supplier s facility, t prevent damage r deteriratin. The Supplier shall use designated strage areas r stck rms t prevent damage r deteriratin and unauthrized additins r remvals f prduct awaiting delivery. The Supplier shall cntrl packing, packaging and marking prcesses (including materials used) t the extent necessary t ensure cnfrmance t requirements specified n drawings, specificatins and purchase rders. The Supplier s prcedures shall define the identificatin and cntrl f any age-sensitive materials, and include measures t recall and remve any materials frm use that have exceeded their recmmended shelf life. Supplier shall furnish the shelf life f material and current expiratin date f shipment lt/batch n the material certificatin. All material supplied t PPG Aerspace must have at least 75% f shelf life remaining. Materials that require envirnmental cntrls shall be defined within the Supplier s prcedures. The Supplier shall prvide a prcedure fr cntrl f preservatin, packaging, and shipping prcesses t preclude damage r deteriratin during transit. The supplier shall insure that shipments t PPG Aerspace cntain the necessary packing list and certificatins as prescribed by the purchase rder. The Supplier shall furnish a Certificate f Cnfrmance signed by the Quality Manager, r designate, with each shipment. Items cntained in the shipment shall be identified n the Certificate f Cnfrmance by identificatin number and serial/lt number. 29. CONTROL OF QUALITY RECORDS: The Supplier shall maintain adequate recrds f inspectin, test, calibratin and ther quality assurance activities. The recrds shall prvide bjective evidence f the peratins perfrmed. The recrds shall be suitable in frmat, accuracy, and detail t permit analysis by management and fr the initiatin f specific crrective actins. Recrd retentin shall be a minimum f 10 years, unless therwise specified n the purchase rder and shall be made available t PPG Aerspace upn request. Recrds may be in the frm f hard cpy r electrnic media. 30. INTERNAL AUDIT: At least annually, the supplier shall cnducts an internal audit f their quality system t ensure cmpliance. Methd f dcumentatin f audit check sheets and recrding f audit results are at the discretin f the Supplier. Any deficiencies identified shall have a crrective actin plan dcumented. Audit persnnel shall be independent f supervisin f the area(s) audited. Management with executive respnsibility shall review the internal audit results. All internal audit recrds shall be retained in accrdance with, A hard cpy f this dcument is cnsidered uncntrlled. The mst current revisin is fund in the dcument cntrl system. Prprietary

12 Dcument N.: Revisin: Cntrl Quality Recrds, and shall be available fr review by PPG Aerspace. 12 f TRAINING: The Supplier shall maintain prcedures that prvide fr the training needs and a methd fr assessing and dcumenting the prficiency f all persnnel perfrming activities that affect quality. Training recrds shall be maintained and retained per PPG Aerspace recrd retentin requirement. 32. SERVICING: Nt applicable, unless specified n purchase rder/cntract. 33. STATISTICAL TECHNIQUES (when applicable): When critical items, including key characteristics, have been identified, the supplier shall ensure they are cntrlled and mnitred in accrdance with the established prcesses. When suppliers are sampling inspectin as a means f prduct acceptance, the sampling plan must be justified n the basis f recgnized statistical principles and apprpriate fr use (i.e. matching the sampling plan t the criticality f the prduct and t the prcess capability). 34. SUPPLIER RATING On Time Delivery (OTD) will be mnitred as part f the Supplier Rating. Target OTD is 93%. Fllw Supplier Nncnfrmance Ntificatin (SNN) prcess per any ne f the belw criteria: External prvider deliveries affecting PPG. Three cnsecutive mnths f OTD being less the 93% (excluding PPG sites). 35. RISK MANAGEMENT The Supplier shall cnsider bth internal and external frces that may impact their rganizatin s ability t prduce prduct; bth psitive and negative factrs/cnditins shuld be cnsidered. The Supplier shall take int accunt any risk that may arise in in fulfilling purchase rder requirements and hw thse risks relate t the quality management system(s). The Supplier shall plan and implement actins t address such risk and identify pprtunities that allw the verall achievement f the quality system s intended results. Risks r ptential risks that culd negatively affect cnfrmity f prducts and services prvided by the Supplier will be addressed thrugh Crrective Actin as fllws: Avid the risk (e.g. multiple suppliers, redesign, and review capabilities). Mitigate, r reduce, the risk take actin t reduce the likelihd and/r impact f a given threat (e.g. FMEA, Inventry cntrls, supplier audits, crss training f resurces and PMs). Accept the risk d nthing t affect the likelihd r impact f an event. If the threat materializes, the cst t implement risk cntrls will exceed the cst f repair/replacement. A hard cpy f this dcument is cnsidered uncntrlled. The mst current revisin is fund in the dcument cntrl system. Prprietary

13 Dcument N.: Revisin: 13 f PPG SUPPLIER DIVERSITY PPG believes that ur crpratin and ur cmmunities benefit frm prviding equal pprtunities fr diversity business enterprises t cmpete fr PPG business. Our suppliers are ur business partners, and it is imprtant that these partnerships reflect the cmmunities where we live, wrk and serve. A hard cpy f this dcument is cnsidered uncntrlled. The mst current revisin is fund in the dcument cntrl system. Prprietary