IBM United States Software Announcement , dated January 11, 2011

Size: px
Start display at page:

Download "IBM United States Software Announcement , dated January 11, 2011"

Transcription

1 IBM United States Software Announcement , dated January 11, 2011 IBM Checkout Environment for Consumer-Service (CHEC) V6.5 provides support for IBM Self Checkout System 6 (machine type 4888) and IBM Self Checkout (machine type 4845) Table of contents 1 Overview 5 Publications 2 Key prerequisites 6 Technical information 2 Planned availability date 9 Ordering information 2 Description 11 Terms and conditions 4 Program number 12 Prices At a glance IBM Checkout Environment for Consumer-Service V6.5 (CHEC) enhancements include: Support for new IBM Self Checkout System 6 (machine type 4888) Cash Tracking & Reporting features enhanced to provide detailed currency information and alerts for both nonrecycling and recycling configurations Serviceability Enhancements of cash devices to improve cash trouble shooting and Cash Tracking Application Optional selectable and configurable User Interface (UI) improvements including new icon buttons, color schemes, and graphics Support for an accessibility mode that allows shoppers to modify the user interface so that all buttons are within reach limits for customers with disabilities Upgraded platform components: WebSphere Application Server (WAS), DB2, JavaPOS, Store Integrator, and IBM Remote Management Agent Overview IBM Checkout Environment for Consumer-Service (CHEC) software is designed to provide retailers with unique extensions that are de-coupled from the base, and can be tailored uniquely for each retailer or even a retailer's own sub-brand or regional requirements. IBM's software environment focuses on: Enhanced usability with intuitive consumer interface and a rich set of shopper assistant functions to address any issues at the lane. In CHEC 6.5, IBM offers a redesigned graphical user interface that enhances consumer usability with cleaner colors, clearer instructional graphics, and stylish icons with global relevance. Improved manageability using comprehensive, remote systems management capabilities accessed from the enterprise, store or through configurable proactive alerts. By having greater access to inventory information, lane events, data capture functions, hardware monitoring, and software distribution, retailers are able to ensure higher availability. Higher availability utilizing message-based integration approach between POS and self checkout that eliminates the need for screen-scraping in any environment. In CHEC 6.5, IBM has improved information available about cash devices to allow for faster problem determination and resolution. IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 1

2 Retailers having greater control of their own environment through software development tools and training that equip retailers or partners with the skills to better manage the environment on their own. With simple UI enhancements to manage the look and feel of the self checkout screens and more involved functionality extensions, IBM software encourages active involvement. This not only drives greater control, but also drives down the TCO associated with ongoing maintenance of self checkout in a retailer's environment. CHEC 6.5 has been designed to meet the guidelines for payment application vendors by the Payment Card Industry - Security Standards Council (PCI-SSC) at the Payment Application - Data Security Standard (PA-DSS) V1.2 level. This design point helps retailers meet their Payment Card Industry - Data Security Standard (PCI-DSS) requirements. CHEC 6.5 is the prerequisite software level required to run the new IBM Self Checkout System 6 (machine type 4888), which supports cash recycling. CHEC 6.5 is also supported on IBM Self Checkout (machine type 4845). CHEC 6.4 will continue to be available for retailers that are ordering IBM Self Checkout (machine type 4845). Key prerequisites Hardware The CHEC Client Application software supports the following lane models with WEPOS preloads: IBM Self Checkout System 6 (machine type 4888) lanes available in cash and cashless configurations IBM Self Checkout (machine type 4845) Model Exx lanes available in cash and cashless configurations Note: CHEC 6.5, or later, is the required prerequisite software level to support machine type The system unit in the self checkout lanes must be either or ; 1 GB memory minimum, 2 GB memory is recommended. The CHEC Back Office System Server (BOSS) Application software supports IBM Self Checkout (machine type 4845 or 4888) BOSS Model BW4 with Windows 2003 Server preload. The system unit in the Self Checkout BOSS must be either or ; 2 GB memory. Software Upgrading to CHEC 6.5 requires an upgrade to Store Integrator V3.2 on the Point of Sale for customers that use an IBM POS. Planned availability date May 27, 2011: CHEC V6.5 CHEC 6.4 remains orderable for machine type 4845; refer to the Ordering information section. Description IBM Checkout Environment for Consumer-Service (CHEC) V6.5 is the prerequisite software level required to run the new IBM Self Checkout System 6 (machine IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 2

3 type 4888) which supports cash recycling. CHEC 6.5 supports IBM Self Checkout (machine type 4845). CHEC 6.4 will continue to be available for retailers that are ordering IBM Self Checkout (machine type 4845). IBM Checkout Environment for Consumer-Service V6.5 (CHEC) enhancements include: Serviceability enhancements of cash devices to improve cash trouble shooting leading to higher availability of the lanes. Enhanced tracking and display of cash accept and dispense errors, including ability to retain and show error code from last bill dispense failure Enhanced graphics for some cash maintenance panels Enhanced trouble shooting steps for some cash errors User interface (UI) enhancements. IBM has spent significant effort to evaluate the self checkout user interface in order to implement changes that will make it easier and more intuitive for consumers to use. New instructional graphics have been created throughout the UI to more clearly illustrate the actions that consumers need to take. For example, use of "green arrows" matches what is used on the IBM Self Checkout System 6 hardware to guide consumers to take appropriate action. New icons for each major button on the screens are consistent in shape and color, and easily recognizable by all worldwide users. For example, the "bell" icon on the help screen has been updated with the "question mark." The updated screen color scheme has a gray background and clean, vibrant colors that pop off the screen to attract attention. Cash Tracking & Reporting enhancements now allow retailers to track the specific cash levels for both bills and coins in both standard cash handling configurations and optional cash recycling configurations. This ensures continued ability for stores to proactively manage their self checkout lanes regardless of cash configuration. The lane's UI can be configured to show a button that allows customers to enter and exit an accessibility mode. For example, when in this mode, portions of the screen are within reach limits by customers with disabilities. Quick Lookup Manager now allows sorting of items by name and changes how PLU (Price Look Up) items are sorted. Upgraded platform components: WebSphere Application Server (WAS) V7 (BOSS) DB2 V9.7 (upgrade on Lane only) JavaPOS V1.13 (Lane) Store Integrator V3.2 (Lane) IBM Remote Management Agent V2.6 (BOSS and Lane) Reimplemented "Closed" screen using Store Integrator GUI which provides more flexibility for customization and allows lane to open more quickly. Accessibility by people with disabilities A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 3

4 Program number Program number Program VRM name 5697-N IBM CHEC Back-Office Application (called BOSS) 5697-P IBM CHEC Client Application (called Lane) Product identification number Maintenance Maintenance Program PID number 1 year PID number 3 year PID number 5697-N P N95 IBM CHEC BkOff 1 Yr Reg/Renewal 5697-N96 IBM CHEC BkOff 1 Yr After Lic 5697-N97 IBM CHEC 3 Yr Renew 5697-N98 IBM CHEC 3 Yr Regis 5697-P06 IBM CHEC 3 Yr After 5697-P02 IBM CHEC Client 1 Yr Reg/Renewal 5697-P03 IBM CHEC Client 1 Yr After Lic 5697-P04 IBM CHEC 3 Yr Reg 5697-P07 IBM CHEC 3 Yr After 5697-P08 IBM CHEC 3 Yr Renew Education support Multimedia and classroom education is available for IBM Business Partners, customers, and IBM personnel who sell or support the IBM Self Checkout solutions hardware and software. The following courses are available. IBM and Business Partner sales education Title IBM Self Checkout Solutions - Hardware and Software Overview IBM Self Checkout Solutions - Engaging for Success! An Engagement Process Model Course Number RE8320 RE8330 IBM and Business Partner technical education Title Supporting the IBM Self Checkout System 6 Solution IBM Self Checkout Solutions - Item Security Demonstration Course Number RE8020T RE8030 IBM Checkout Environment for Consumer-Service - Software Configurations and Extensions Workshop (classroom) RE8200 IBM Checkout Environment for Consumer-Service - Exploring the Software Development Kit (SDK) RE8230 IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 4

5 IBM Checkout Environment for Consumer-Service - Programming Tutorial 1 RE8250 IBM Self Checkout Store Trainer's Handbook IBM Self Checkout Solutions - Engaging for Success! An Engagement Process Model IBM Self Checkout Solutions - Engagement Management and Operations Workshop (classroom) RE8800 RE8330 RE8340 IBM customers Title Supporting the IBM Self Checkout System 6 Solution IBM Self Checkout Solutions - Item Security Demonstration Course Number RE8020C RE8030 IBM Checkout Environment for Consumer-Service - Software Configurations and Extensions Workshop (classroom) RE8200 IBM Checkout Environment for Consumer-Service - Exploring the Software Development Kit (SDK) RE8230 IBM Self Checkout Store Trainer's Handbook RE8800 To enroll in these courses and view additional IBM Self Checkout Solutions education offerings, go to the appropriate website: IBM Business Partners IBM employees IBM customers If you have education-related questions, contact grse@us.ibm.com. Offering Information Product information is available via the Offering Information website Business Partner information If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID). Publications No publications are shipped with the product. IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 5

6 On May 27, 2011, the following self checkout documents will be available on the Retail Store Solutions website for download At the website, access the following: Select "Support." Select "IBM Self Checkout." Select "Publications." Select the publication desired. Title Publication Number IBM CHEC V6.5 Operations Guide G IBM Checkout Environment for Consumer-Service Version 6.5 Operations Guide IBM CHEC V6.5 Planning, Installation, and G Maintenance Guide IBM Checkout Environment for Consumer-Service Version 6.5 Software Planning, Installation, and Maintenance Guide IBM CHEC V6.5 Programming Guide G IBM Checkout Environment for Consumer-Service Version 6.5 Software Programming Guide IBM 4888 Self Checkout System 6: Overview IBM 4888 Self Checkout System 6: Planning and Installation Guide G G IBM 4888 Self Checkout System 6: Hardware Service Guide G IBM 4888 Self Checkout System 6: Parts Manual G Technical information Specified operating environment Hardware requirements Existing (pre-chec) IBM Self Checkout customers: For existing IBM Self Checkout customers who want to run this new IBM CHEC V6.5 software on their currently installed IBM Self Checkout hardware, a combination of firmware and hardware upgrades may be required. If you have upgrade questions on your existing installed self checkout hardware and potential migration paths, contact your sales representative. New IBM CHEC customers: CHEC Client Applications support IBM Self Checkout (machine type 4845) Exx lane models and IBM Self Checkout System 6 (machine type 4888), which utilize Microsoft WEPOS as the OS for the lane. These Self Checkout lanes are available with cash and cashless configurations. CHEC Back-Office System Server (BOSS) Application supports Model BW4 BOSS for IBM Self Checkout (machine type 4845) and IBM Self Checkout System 6 (machine type 4888), which utilizes Microsoft Windows 2003 Server as the OS for the BOSS. IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 6

7 A BOSS, Model BW4, running Microsoft Windows 2003 Server is required for each store that has CHEC Client Application operating the self checkout lanes or CHEC Client Application on kiosks. The version/release level of CHEC Client Application running on the lanes and CHEC BOSS Application on the server must match; for example, CHEC Client 6.5 on the lane with CHEC BOSS V6.5 on the server. Software requirements The following components are included and supported as part of the complete CHEC lane and BOSS software suite. IBM CHEC Back-Office Application (BOSS) V6.5 includes the following: IBM WebSphere Application Server (WAS) V7 IBM DB2 Express Edition V9.5 IBM Remote Management Agent (RMA) V2.6 IBM CHEC Client Application (Lane) V6.5 includes the following: IBM DB2 Express Edition (DB2) V9.7 IBM Remote Management Agent (RMA) V2.6 JavaPOS V1.13 Software Developer Toolkit and fully functional reference solution for ACE V7 and Supermarket Application (SA) V2, and ACE Independent Grocer (AIG) V7 IBM Store Integrator (SI) V3.2 As stated in the terms of the IBM CHEC license information, the software components comprised in the self checkout solution are for use with self checkout only. A separate license is required for using these products in the enterprise outside the self checkout environment. The solution is designed to use IBM Director for enterprise management. The client or integrator must separately order IBM Director to fully utilize the Remote Management Agent functions. For more information on IBM Director, refer to Note that Software Maintenance Support for IBM Director needs to be purchased separately. Developers using the Software Developer's Kit to do CHEC extensions can install CHEC on their own machine if it is running an English version of Windows XP. Refer to the publication titled, IBM Checkout Environment for Consumer-Service Software Planning, Installation, and Maintenance Guide for Version 6, for more detailed information. The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language. Planning information Packaging The IBM Checkout Environment for Consumer-Service (CHEC) Client Application and IBM CHEC BOSS Application software products are separately orderable from the hardware. IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 7

8 It is the responsibility of the customer or integrator to do the installation or customization of CHEC Back-Office Application and the CHEC Client Application software. When ordering IBM Self Checkout (machine type 4845) Model Exx lanes and IBM Self Checkout System 6 (machine type 4888) lanes, the solution includes the license and entitlement for the IBM Checkout Environment for Consumer-Service (CHEC) Client Application. The Client Application includes the Software Developer Toolkit with scripts and sample configurations. When the BOSS Server, Model BW4 (machine type 4845 or 4888), is ordered, the solution order includes the license and entitlement for IBM Checkout Environment for Consumer-Service (CHEC) Back-Office Application. Both the base applications and the retailer-specific configurations and customizations are required to complete the installation of the checkout lane. Refer to the instructions included in the IBM CHEC Software Planning, Installation, and Maintenance Guide for Version 6. Once the configurations and customizations are completed, these extensions may be loaded on each BOSS and lane while on site, or remotely through the use of the IBM Director and Remote Management Agent. These software products are licensed per lane (terminal) or per server (BOSS). The software is entitled by ordering the Software Maintenance product. As stated in the terms of the IBM CHEC license information, the software components comprised in the self checkout solution are for use with self checkout only. A separate license is required for using these products in the enterprise outside the self checkout environment. IBM CHEC Back-Office Application includes the following for V6.5: International Program License Agreement (Z ) License Information document (GC ) Acquisition for Software Maintenance (Z ) BOSS Application (LCD4-3258) BOSS Platform Setup 1 (LCD4-3259) BOSS Platform Setup 2 (LCD4-3260) BOSS Platform Setup 3 (LCD7-3261) IBM CHEC Client Application includes the following for V6.5: International Program License Agreement (Z ) License Information document (GC in hardcopy form) Acquisition for Software Maintenance (Z ) Support Agreement Addendum (GI ) Lane Application (LCD4-3255) Lane Platform Setup 1 (LCD4-3256) Lane Platform Setup 2 (LCD7-3257) IBM CHEC Back-Office Application includes the following for V6.4: International Program License Agreement (Z ) License Information document (GC in hardcopy form) Acquisition for Software Maintenance (Z ) BOSS Application (LCD4-7744) BOSS Platform Setup 1 (LCD4-7742) BOSS Platform Setup 2 (LCD4-7743) BOSS Platform Setup 3 (LCD7-3414) IBM CHEC Client Application includes the following for V6.4: IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 8

9 International Program License Agreement (Z ) License Information document (GC in hardcopy form) Acquisition for Software Maintenance (Z ) Lane Application (LCD4-7741) Lane Platform Setup 1 (LCD4-7740) Lane Platform Setup 2 (LCD7-3452) Security, auditability, and control The IBM Self Checkout system provides two levels of system access security. The first level is for accessing the Back-Office System Server (BOSS), which controls the security profiles, scale files, and software updates to the lane. This security provides typical logon security to prevent unauthorized access to these files and functions. The second level of security is performed using the BOSS to restrict lane functions by employee. This enables a system administrator to configure allowable shopper assistant functions at the lane, such as the ability to process age-restricted items, ability to void transactions, and so on. CHEC 6.5 has been designed to meet the guidelines for payment application vendors by the Payment Card Industry - Security Standards Council (PCI-SSC). A Payment Application - Data Security Standard (PA-DSS) Implementation Guide will be made available to assist retailers in configuring the solution stack to meet PA-DSS V1.2 guidelines. Ultimately, the retailer is responsible for validating its full solution for the Payment Card Industry - Data Security Standard (PCI-DSS). The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities. Software Services IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs. To learn more about IBM Software Services or to contact a Software Services sales specialist, visit Ordering information Charge metric Part number or Program name PID number Charge metric IBM CHEC Back-Office Appl 5697-N94 Per Server IBM CHEC Client Appl 5697-P01 Per Client Device Server Server is a unit of measure by which the program can be licensed. A server is a physical computer that is comprised of processing units, memory, and input/output IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 9

10 capabilities and that executes requested procedures, commands, or applications for one or more users or client devices. Where racks, blade enclosures, or other similar equipment is being employed, each separable physical device (for example, a blade or a rack-mounted device) that has the required components is considered itself a separate server. For the purpose of server-based licensing, Licensee must obtain entitlements for each server which is made available to the program, regardless of the number of processor cores and/or partitions in the server or the number of copies of the program on the server. Notes: Some programs may require licenses for the program and what is being managed. In that case, the following applies: In addition to the entitlements required for the program directly, Licensee must obtain entitlements for this program sufficient to cover the servers managed by the program. Some programs may be licensed on a managed basis only. In that case, the following applies: Instead of the entitlements required for the program directly, Licensee must obtain entitlements for this program sufficient to cover the servers managed by program. Client device Client device is a unit of measure by which the program can be licensed. A client device is a single user computing device or special purpose sensor or telemetry device that requests the execution of or receives for execution a set of commands, procedures, or applications from or provides data to another computer system that is typically referred to as a server or is otherwise managed by the server. Multiple client devices may share access to a common server. A client device may have some processing capability or be programmable to allow a user to do work. Examples include, but are not limited to actuators, appliances, automated teller machines, automatic meter readers, cash registers, disk drives, desktop computers, kiosks, notebook computers, personal digital assistant, point-of-sale terminals, sensors, smart meters, tape drives, and technical workstations. Licensee must obtain entitlements for every client device which runs, provides data to, uses services provided by, or otherwise accesses the program and for every other computer or server on which the program is installed. To order a base license, specify program number 5697-N94 for the CHEC Back Office Application or 5697-P01 for the CHEC Client Application and the distribution media feature number for the CD-ROM. Support for the first year must be ordered using the registration feature number for the corresponding Software Maintenance products for the 1 year or the 3 year option. Software Maintenance must be ordered when ordering the initial base license. For additional ordering information, refer to Software Announcement , dated September 18, Those users current on the Software Maintenance for previous versions, can obtain V6 without cost, by ordering 5697-N94 or 5697-P01 and specifying the media code only. Description Media feature number Release Base+Migr (Multi) CD-ROM V Base+Migr (Multi) CD-ROM V When a Self Checkout Exx lane model (machine type 4845 or 4888) or a Back Office Server (BOSS) Model BW4 (machine type 4845 or 4888) is ordered, the appropriate prerequisite client or BOSS software is included as part of the solution order and the platform portion is preloaded on the hardware before shipment to the customer. There are platform differences between CHEC 6.4 and CHEC 6.5; therefore, it is important that the correct software media feature code for the CHEC release that is required is specified on the order. IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 10

11 The media (CD-ROMs) for CHEC Client Application and CHEC BOSS Application software products ships separately from the hardware. Terms and conditions The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance. Licensing IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Agreement for Acquisition of Software Maintenance The IBM Agreement for Acquisition of Software Maintenance (Z ) agreement applies for Subscription and Support (also referred to as Software Maintenance) and does not require customer signatures. These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software Maintenance, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Maintenance with the initial license acquisition of each program acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available. These programs have a onetime license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect. License Information form numbers GC for 5697-P01 (IBM CHEC Client Application V6.5) GC for 5697-N94 (IBM CHEC Back Office Application V6.5) The program's License Information will be available for review on the IBM Software Agreement website Limited warranty applies Yes Limited warranty IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program. IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 11

12 IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period). Money-back guarantee If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund. For clarification, note that for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you. Volume orders (IVO) Yes. Contact your IBM representative. IBM International Passport Advantage Agreement Passport Advantage applies No Software Subscription and Support (Software Maintenance) applies No. For operating system software, the revised IBM Operational Support Services - SoftwareXcel offering will provide support for those operating systems and associated products that are not available with the Software Subscription and Support (Software Maintenance) offering. This will ensure total support coverage for your enterprise needs, including IBM and selected non-ibm products. For complete lists of products supported under both the current and revised offering, visit IBM Operational Support Services - SoftwareXcel No System i Software Maintenance applies No Variable charges apply No Educational allowance available Yes. A 15% education allowance applies to qualified education institution customers. Prices Information on charges is available at Choose the option entitled Purchase/upgrade tools. IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 12

13 Program Name: IBM CHEC Back-Office and Client Application Program PID: 5697-N94, 5697-P01 Subscription and Support PID: Program Name: IBM CHEC Back-Office Application - Reg/Renewal Maintenance IASP PID: 1 Year 5697-N95 Program Name: IBM CHEC BOSS 1Yr After License Maintenance IASP PID: 1 Year 5697-N96 Program Name: IBM CHEC BOSS 3Yr Registration Maintenance IASP PID: 3 Year 5697-N98 Program Name: IBM CHEC BOSS 3 Yr Renewal Maintenance IASP PID: 3 Year 5697-N97 Program Name: IBM CHEC BOSS 3 Yr After License Maintenance IASP PID: 3 Year 5697-P06 Program Name: IBM CHEC Client Application - Reg/Renewal Maintenance IASP PID: 1 Year 5697-P02 Program Name: IBM CHEC Client 1Yr After License Maintenance IASP PID: 1 Year 5697-P03 Program Name: IBM CHEC Client 3Yr Registration Maintenance IASP PID: 3 Year 5697-P04 Program Name: IBM CHEC Client 3 Yr Renewal Maintenance IASP PID: 3 Year 5697-P08 Program Name: IBM CHEC Client 3 Yr After License Maintenance IASP PID: 3 Year 5697-P07 Trademarks IBM, WebSphere, DB2, PartnerWorld, Express and Passport Advantage are registered trademarks of IBM Corporation in the United States, other countries, or both. Windows and Microsoft are registered trademarks of Microsoft Corporation in the United States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others. Terms of use IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page IBM United States Software Announcement IBM is a registered trademark of International Business Machines Corporation 13

IBM Rational PurifyPlus for AIX helps developers and testers deliver applications faster and with fewer errors

IBM Rational PurifyPlus for AIX helps developers and testers deliver applications faster and with fewer errors Software Announcement ZP09-0129, dated May 12, 2009 IBM Rational PurifyPlus for AIX helps developers and testers deliver applications faster and with fewer errors Table of contents 1 At a glance 4 Publications

More information

IBM PowerHA SystemMirror for Linux delivers highavailability solution for Linux distributions on IBM Power Systems servers

IBM PowerHA SystemMirror for Linux delivers highavailability solution for Linux distributions on IBM Power Systems servers IBM United States Software Announcement 217-521, dated December 5, 2017 IBM PowerHA SystemMirror for Linux delivers highavailability solution for Linux distributions on IBM Power Systems servers Table

More information

IBM Cognos Analysis for Microsoft Excel V10.1.1

IBM Cognos Analysis for Microsoft Excel V10.1.1 IBM United States Software Announcement 211-317, dated September 13, 2011 IBM Cognos Analysis for Microsoft Excel V10.1.1 Table of contents 1 Overview 3 Publications 1 Key prerequisites 3 Technical information

More information

IBM Power E850 and E870 Solution Editions for Healthcare give hospitals new configuration options for deploying ISV software

IBM Power E850 and E870 Solution Editions for Healthcare give hospitals new configuration options for deploying ISV software IBM Canada Ltd. Software Announcement A16-0378, dated May 10, 2016 IBM Power E850 and E870 Solution Editions for Healthcare give hospitals new configuration options for deploying ISV software Table of

More information

IBM AIX Performance Toolbox and Performance Aide V3.1 Analyze System Performance

IBM AIX Performance Toolbox and Performance Aide V3.1 Analyze System Performance Software Announcement May 6, 2003 IBM AIX Performance Toolbox and Performance Aide V3.1 Analyze System Performance Overview AIX Performance Toolbox (PTX) V3.1 is a comprehensive tool set that helps you

More information

IBM United States Software Announcement , dated June 5, 2012

IBM United States Software Announcement , dated June 5, 2012 IBM United States Software Announcement 212-216, dated June 5, 2012 IBM ILOG Inventory and Product Flow Analyst V7.6 delivers enhanced capabilities of inventory management to help improve profitability,

More information

IBM Monitoring V8.1 provides application-aware infrastructure monitoring to help you optimize the performance of your applications

IBM Monitoring V8.1 provides application-aware infrastructure monitoring to help you optimize the performance of your applications IBM United States Software Announcement 215-131, dated March 24, 2015 IBM Monitoring V8.1 provides application-aware infrastructure monitoring to help you optimize the performance of your applications

More information

IBM PowerSC Standard and Express Editions help address cloud and virtual data center security issues

IBM PowerSC Standard and Express Editions help address cloud and virtual data center security issues IBM United States Software Announcement 211-356, dated October 12, 2011 IBM PowerSC Standard and Express Editions help address cloud and virtual data center security issues Table of contents 1 Overview

More information

IBM Business Process Manager on Cloud for Federal adds a new offering for US Federal agencies

IBM Business Process Manager on Cloud for Federal adds a new offering for US Federal agencies IBM United States Software Announcement 214-462, dated October 21, 2014 IBM Business Process Manager on Cloud for Federal adds a new offering for US Federal agencies Table of contents 1 Overview 4 Publications

More information

IBM Store Integrator V3 adds new functionality and provides POS Business Component capabilities to Supermarket Application users

IBM Store Integrator V3 adds new functionality and provides POS Business Component capabilities to Supermarket Application users , dated September 16, 2008 IBM Store Integrator V3 adds new functionality and provides POS Business Component capabilities to Supermarket Application users Table of contents 2 Key prerequisites 6 Offering

More information

IBM SurePOS ACE V6 is designed to integrate with existing IBM point of sale systems and technologies

IBM SurePOS ACE V6 is designed to integrate with existing IBM point of sale systems and technologies IBM United States Announcement 207-094, dated May 8, 2007 IBM SurePOS ACE V6 is designed to integrate with existing IBM point of sale systems and technologies...2 Product positioning... 3 Education support...4

More information

IBM Rational Web Based Training now available through Passport Advantage

IBM Rational Web Based Training now available through Passport Advantage IBM United States Announcement 208-030, dated February 12, 2008 now available through Passport Advantage Description...2 Offering Information...3 Publications... 3 Technical information...4 Software Services...5

More information

IBM Asset Transformation Workbench Analyzer for Eclipse V2.1 adds program analysis capabilities to WebSphere Developer for zseries

IBM Asset Transformation Workbench Analyzer for Eclipse V2.1 adds program analysis capabilities to WebSphere Developer for zseries Software Announcement November 7, 2006 IBM Asset Transformation Workbench Analyzer for Eclipse V2.1 adds program analysis capabilities to WebSphere Developer for zseries Overview Information is power.

More information

IBM Maximo Asset Management Scheduler V7.1 provides maintenance planning and scheduling capabilities

IBM Maximo Asset Management Scheduler V7.1 provides maintenance planning and scheduling capabilities , dated August 25, 2009 V7.1 provides maintenance planning and scheduling capabilities Table of contents 1 Overview 3 Publications 1 Key prerequisites 3 Technical information 1 Planned availability dates

More information

IBM WebSphere Multichannel Bank Transformation Toolkit V6.1 delivers rich client and Web 2.0 capabilities

IBM WebSphere Multichannel Bank Transformation Toolkit V6.1 delivers rich client and Web 2.0 capabilities IBM United States Announcement 208-102, dated May 20, 2008 IBM V6.1 delivers rich client and Web 2.0 capabilities Description...2 Education support...3 Offering Information...4 Publications... 4 Technical

More information

IBM Rational Method Composer V7.0: The next evolution of the IBM Rational Unified Process software development

IBM Rational Method Composer V7.0: The next evolution of the IBM Rational Unified Process software development Software Announcement November 29, 2005 IBM V7.0: The next evolution of the IBM Rational Unified software development Overview Rational Method is the next evolution of the Rational Unified (RUP ) and represents

More information

IBM SurePOS ACE V7 adds new functionality including support for GS1 DataBar coupon standard

IBM SurePOS ACE V7 adds new functionality including support for GS1 DataBar coupon standard , dated June 16, 2009 V7 adds new functionality including support for GS1 DataBar coupon standard Table of contents 1 At a glance 6 Offering Information 1 Overview 6 Publications 2 Key prerequisites 7

More information

Value Unit pricing available for selected IBM zseries and S/390 software programs under Entitled Software Ordering

Value Unit pricing available for selected IBM zseries and S/390 software programs under Entitled Software Ordering Software Announcement August 12, 2003 Value Unit pricing available for selected IBM zseries and S/390 software programs under Entitled Software Ordering Overview Value Unit pricing is replacing the existing

More information

Mapping Suite enhancements include new optional features for indexing and simplified administration

Mapping Suite enhancements include new optional features for indexing and simplified administration IBM United States Announcement 208-036, dated February 26, 2008 Mapping Suite enhancements include new optional features for indexing and simplified administration Reference information... 2 Offering Information...3

More information

Tivoli Intrusion Manager 3.7 Enables Effective Security Management

Tivoli Intrusion Manager 3.7 Enables Effective Security Management Software Announcement August 28, 2001 Tivoli Intrusion Manager 3.7 Enables Effective Security Management Overview Tivoli Intrusion Manager 3.7 is a new entry-level security product from Tivoli Systems

More information

IBM Lotus Workflow Version delivers improved performance and LDAP enhancements

IBM Lotus Workflow Version delivers improved performance and LDAP enhancements Software Announcement March 30, 2004 IBM Lotus Workflow Version 6.5.1 delivers improved performance and LDAP enhancements Overview IBM Lotus Workflow is a stand-alone application development tool that

More information

IBM Workplace Client Technology, Micro Edition Enterprise Offering V5.8 can extend business applications to desktops and laptops

IBM Workplace Client Technology, Micro Edition Enterprise Offering V5.8 can extend business applications to desktops and laptops Software Announcement December 7, 2004 IBM Workplace Client Technology, Micro Edition Enterprise Offering V5.8 can extend business applications to desktops and laptops Overview Workplace Client Technology,

More information

IBM Tivoli Configuration Manager for Automated Teller Machines V2.1 Helps Manage ATMs

IBM Tivoli Configuration Manager for Automated Teller Machines V2.1 Helps Manage ATMs Software Announcement June 24, 2003 IBM Tivoli Configuration Manager for Automated Teller Machines V2.1 Helps Manage ATMs Overview IBM Tivoli Configuration Manager (CM) for Automated Teller Machines (ATMs)

More information

IBM WebSphere Application Server for Telecom V1.3 Delivers Enhanced Services for Enterprise Applications and Data

IBM WebSphere Application Server for Telecom V1.3 Delivers Enhanced Services for Enterprise Applications and Data Software Announcement March 25, 2003 IBM Telecom V1.3 Delivers Enhanced Services for Enterprise Applications and Data Overview The WebSphere Application Server for Telecom V1.3 and the IBM Studio V1.3

More information

IBM Silverpop Engage SMS is a global mobile messaging solution

IBM Silverpop Engage SMS is a global mobile messaging solution IBM United States Software Announcement 215-164, dated May 5, 2015 IBM Silverpop Engage SMS is a global mobile messaging solution Table of contents 1 Overview 5 Publications 2 Key prerequisites 5 Technical

More information

Tivoli Self-Service Terminal Manager Automates the Deployment and Enables Effective Control of Retail Banking Technologies

Tivoli Self-Service Terminal Manager Automates the Deployment and Enables Effective Control of Retail Banking Technologies Software Announcement November 28, 2000 Automates the Deployment and Enables Effective Control of Retail Banking Technologies Overview Tivoli Self-Service Terminal Manager brings state-of-the-art systems

More information

Software Announcement May 23, 2006

Software Announcement May 23, 2006 Software Announcement May 23, 2006 IBM V3.1 supports: FlashCopy, Metro Mirror, and Global Mirror for IBM System Storage DS6000, DS8000, ESS Model 800; FlashCopy and Metro Mirror for SVC Overview The IBM

More information

IBM Workload Automation on Cloud delivers selfservice automation and scheduling optimization for hybrid IT

IBM Workload Automation on Cloud delivers selfservice automation and scheduling optimization for hybrid IT IBM United States Software Announcement 215-090, dated May 19, 2015 IBM Workload Automation on Cloud delivers selfservice automation and scheduling optimization for hybrid IT Table of contents 1 Overview

More information

IBM Rational AppScan Reporting Console reports security vulnerabilities for Web sites and Web applications

IBM Rational AppScan Reporting Console reports security vulnerabilities for Web sites and Web applications , dated May 06, 2008 IBM Rational AppScan Reporting Console reports security vulnerabilities for Web sites and Web applications Table of contents 2 Key prerequisites 3 Publications 2 Planned availability

More information

Service Extension: Previously Withdrawn DFS V3.1 Gateway and DFS V3.1

Service Extension: Previously Withdrawn DFS V3.1 Gateway and DFS V3.1 Software Announcement December 3, 2002 Service Extension: Previously Withdrawn DFS V3.1 Gateway and DFS V3.1 Overview Previously withdrawn support is being extended for IBM DFS 3.1 and DFS 3.1 for Gateway.

More information

IBM Canada Ltd. Software Announcement A , dated July 26, 2016

IBM Canada Ltd. Software Announcement A , dated July 26, 2016 IBM Canada Ltd. Software Announcement A16-0026, dated July 26, 2016 IBM MaaS360 launches four new suites, offering key enterprise mobility management capabilities in purpose-focused bundles to improve

More information

IBM and Kaltura partner to help customers manage audio and video content for the enterprise

IBM and Kaltura partner to help customers manage audio and video content for the enterprise IBM United States Software Announcement 215-296, dated July 21, 2015 IBM and Kaltura partner to help customers manage audio and video content for the enterprise Table of contents 1 Overview 5 Technical

More information

IBM Holosofx Modeler and Monitor Products V4.2 Help Monitor Complex Business Processes

IBM Holosofx Modeler and Monitor Products V4.2 Help Monitor Complex Business Processes Software Announcement November 26, 2002 IBM Holosofx Modeler and Monitor Products V4.2 Help Monitor Complex Business Processes Overview IBM Holosofx products provide software tools to help you model, simulate,

More information

Tivoli Device Manager for Palm Computing Platform Enables Remote Management of Palm Devices

Tivoli Device Manager for Palm Computing Platform Enables Remote Management of Palm Devices Software Announcement April 4, 2000 Tivoli Device Manager Platform Enables Remote Management of Palm Devices Overview Tivoli Device Manager for Palm Computing Platform (TDM for PCP) seamlessly extends

More information

IBM United States Software Announcement , dated December 6, 2011

IBM United States Software Announcement , dated December 6, 2011 IBM ed States Software Announcement 211-525, dated December 6, 2011 IBM Information Lifecycle Governance solution enhancements to support retention and records management of IBM InfoSphere Optim archived

More information

IBM Rational Functional Tester Extension for Terminal-based Applications V1.2 automates testing techniques

IBM Rational Functional Tester Extension for Terminal-based Applications V1.2 automates testing techniques Software Announcement November 29, 2005 IBM Rational for Terminal-based Applications V1.2 automates testing techniques Overview The IBM Rational for Terminal-based Applications is an Eclipse plug-in designed

More information

New viewer license option supports broader enterprise rollout of IBM Blueworks Live

New viewer license option supports broader enterprise rollout of IBM Blueworks Live Announcement ZP12-0479, dated October 2, 2012 New viewer license option supports broader enterprise rollout of IBM Blueworks Live Table of contents 1 Overview 5 Publications 1 Key prerequisites 5 Technical

More information

IBM Rational Portfolio Manager helps enterprises align IT with business objectives

IBM Rational Portfolio Manager helps enterprises align IT with business objectives Software Announcement November 30, 2004 IBM Rational Portfolio Manager helps enterprises align IT with business objectives Overview Project portfolio management is about aligning IT projects and investments

More information

IBM i Reduce complexity and enhance productivity with the world s first POWER5-based server. Highlights

IBM i Reduce complexity and enhance productivity with the world s first POWER5-based server. Highlights Reduce complexity and enhance productivity with the world s first POWER5-based server IBM i5 570 Highlights Integrated management of multiple operating systems and application environments helps reduce

More information

IBM SurePOS ACE V7 adds new functionality including support for GS1 DataBar coupon standard

IBM SurePOS ACE V7 adds new functionality including support for GS1 DataBar coupon standard , dated June 16, 2009 IBM SurePOS ACE V7 adds new functionality including support for GS1 DataBar coupon standard Table of contents 1 At a glance 6 Offering Information 1 Overview 6 Publications 2 Key

More information

Caion. Casino all in one Combined kiosk solution for automated cash handling in machine-based gaming

Caion. Casino all in one Combined kiosk solution for automated cash handling in machine-based gaming Caion Casino all in one Combined kiosk solution for automated cash handling in machine-based gaming CountR the solution provider for casinos CountR is a worldwide leading developer for cash handling and

More information

IBM SurePOS ACE V3 delivers new functionality and now supports the IBM Store Integration Framework with a Java GUI and Java/XML toolkit

IBM SurePOS ACE V3 delivers new functionality and now supports the IBM Store Integration Framework with a Java GUI and Java/XML toolkit Software Announcement February 24, 2004 IBM SurePOS ACE V3 delivers new functionality and now supports the IBM Store Integration Framework with a Java GUI and Java/XML toolkit Overview The IBM SurePOS

More information

IBM SurePOS ACE for 4690 OS, Version 7

IBM SurePOS ACE for 4690 OS, Version 7 Improve service, lower cost and manage risk with a powerful, flexible POS application for supermarket, hypermarket and chain drug retailers IBM SurePOS ACE for 4690 OS, Version 7 Engineered for supermarkets,

More information

IBM System Storage offers new features for SAN b- type switches

IBM System Storage offers new features for SAN b- type switches IBM United States Hardware Announcement 115-100, dated July 14, 2015 IBM System Storage offers new features for SAN b- switches Table of contents 1 Overview 6 Publications 1 Key prerequisites 7 Technical

More information

IBM Security zsecure V products and solutions enhance mainframe security intelligence, compliance, administration and integration

IBM Security zsecure V products and solutions enhance mainframe security intelligence, compliance, administration and integration IBM United States Software Announcement 212-337, dated October 3, 2012 IBM Security zsecure V1.13.1 products and solutions enhance mainframe security intelligence, compliance, administration and integration

More information

IBM Rational AppScan and IBM Rational Policy Tester help users assess security and compliance of Web sites and Web applications

IBM Rational AppScan and IBM Rational Policy Tester help users assess security and compliance of Web sites and Web applications IBM United States Announcement 207-296, dated November 13, 2007 IBM Rational AppScan and IBM Rational Policy Tester help users assess security and compliance of Web sites and Web applications Description...3

More information

Glossary of Licensing Terms

Glossary of Licensing Terms Glossary of Licensing Terms Applications software End-user programs such as word processors, spreadsheets, and database software. These programs can't run without an operating system and associated system

More information

e-business Exchange (e-bx) Suite of Products A New Generation of Electronic Bill Presentment and Payment Solutions

e-business Exchange (e-bx) Suite of Products A New Generation of Electronic Bill Presentment and Payment Solutions Software Announcement e-business Exchange (e-bx) Suite of Products A New Generation of Electronic Bill Presentment and Payment Solutions Overview The e-bx family of products includes: e-bx Biller Direct

More information

Sage ERP Accpac Online 5.6

Sage ERP Accpac Online 5.6 Sage ERP Accpac Online 5.6 Integration Resource Guide for Sage ERP Accpac And Sage CRM (Updated: December 1, 2010) Thank you for choosing Sage ERP Accpac Online. This Resource Guide will provide important

More information

IBM United States Software Announcement , dated September 1, 2009

IBM United States Software Announcement , dated September 1, 2009 , dated September 1, 2009 IBM Rational Synergy and Change Suite turbo charges Enterprise Change and Configuration Management repositories on a centralized, unifying team platform Table of contents 1 Overview

More information

Hardware withdrawal: IBM SurePOS 500 selected features from Machine type No replacements available

Hardware withdrawal: IBM SurePOS 500 selected features from Machine type No replacements available IBM United States Withdrawal Announcement 911-084, dated May 10, 2011 Hardware withdrawal: IBM SurePOS 500 selected features from Machine type 4846 -- No replacements available Table of contents 1 Overview

More information

IBM United States Software Announcement , dated October 24, 2017

IBM United States Software Announcement , dated October 24, 2017 IBM United States Software Announcement 217-466, dated October 24, 2017 IBM Cloud Private V2.1, the next-generation private cloud platform, helps transform enterprise workloads with cloud native services

More information

Master Services Attachment for ServiceElite

Master Services Attachment for ServiceElite Master Services Attachment for ServiceElite 1. Scope of Services IBM will provide you Services as described in this Attachment and, if applicable, its Statements of Work and Change Authorizations to support

More information

ADVANCED CHECKOUT SOLUTION. Power Of One Synergy

ADVANCED CHECKOUT SOLUTION. Power Of One Synergy ACS 7.0 ADVANCED CHECKOUT SOLUTION Power Of One Synergy 2013 2 Statement of Direction Our roadmap has been developed to ensure our promise of helping our retail customers provide consumers with an exceptional

More information

Product. DigitalAccess A Single Digital Solution for Online Banking, Mobile and Tablet

Product. DigitalAccess A Single Digital Solution for Online Banking, Mobile and Tablet Product DigitalAccess A Single Digital Solution for Online Banking, Mobile and Tablet Product The world is moving toward a new kind of financial services experience: the kind that serves customers in

More information

Innovative solutions to simplify your business. IBM System i5 Family

Innovative solutions to simplify your business. IBM System i5 Family Innovative solutions to simplify your business IBM System i5 Family Highlights Provide faster, extremely reliable and highly secure ways to help simplify your IT environment, enabling savings to be invested

More information

imvision System Manager Infrastructure Management Software

imvision System Manager Infrastructure Management Software imvision System Manager Infrastructure Management Software imvision System Manager Vision imvision System Manager can provide a complete view of your physical infrastructure, including panels, faceplates,

More information

2005 National Information Services - QuickBill for Easy Dental version 3.0. QuickBill. for Easy Dental. Version 3.0

2005 National Information Services - QuickBill for Easy Dental version 3.0. QuickBill. for Easy Dental. Version 3.0 QuickBill for Easy Dental Version 3.0 727 E. Utah Valley Dr., Ste. 750 American Fork, UT 84003 Tel: (800) 734-5561 Fax: (801) 847-3800 1 SEPTEMBER 2005 COPYRIGHT 2005 Easy Dental Systems, Inc. and National

More information

IBM MaaS360 (SaaS) 1.1 IBM MaaS360 Mobile Device Management (SaaS) and IBM MaaS360 Mobile Device Management (SaaS) Step up for existing customers

IBM MaaS360 (SaaS) 1.1 IBM MaaS360 Mobile Device Management (SaaS) and IBM MaaS360 Mobile Device Management (SaaS) Step up for existing customers Service Description IBM MaaS360 (SaaS) This Service Description describes the Cloud Service IBM provides to Client. Client means the contracting party and its authorized users and recipients of the Cloud

More information

IBM United States Software Announcement , dated April 19, 2011

IBM United States Software Announcement , dated April 19, 2011 IBM United States Software Announcement 211-134, dated April 19, 2011 IBM WebSphere Business Integration for Financial Networks V3.1.1 adds support for SWIFTNet 7 including an integrated Relationship Management

More information

IBM Canada Ltd. Hardware Announcement A , dated June 17, 2008

IBM Canada Ltd. Hardware Announcement A , dated June 17, 2008 , dated June 17, 2008 IBM 4610 SureMark Printer Models 2CR and 2NR offer reliability, high performance, exceptional usability, easy serviceability, low total cost of ownership, and eco-friendliness Table

More information

VMware Management and Automation products offer enhanced virtual machine management capabilities, helping lower total cost of ownership

VMware Management and Automation products offer enhanced virtual machine management capabilities, helping lower total cost of ownership , dated October 28, 2008 VMware Management and Automation products offer enhanced virtual machine management capabilities, helping lower total cost of ownership Table of contents 2 Key prerequisites 13

More information

HP Cloud Maps for rapid provisioning of infrastructure and applications

HP Cloud Maps for rapid provisioning of infrastructure and applications Technical white paper HP Cloud Maps for rapid provisioning of infrastructure and applications Table of contents Executive summary 2 Introduction 2 What is an HP Cloud Map? 3 HP Cloud Map components 3 Enabling

More information

OpenText Protect. 1. Introduction. Software Maintenance Program Handbook

OpenText Protect. 1. Introduction. Software Maintenance Program Handbook OpenText Protect Software Maintenance Program Handbook 1. Introduction Welcome to Open Text Corporation s OpenText (OT) Protect Software Maintenance Program. This handbook provides you with information

More information

Sage What's new. March 2017

Sage What's new. March 2017 Sage 300 2017 What's new March 2017 This is a publication of Sage Software, Inc. 2017 The Sage Group plc or its licensors. All rights reserved. Sage, Sage logos, and Sage product and service names mentioned

More information

IBMTivoliNetcool Performance Manager for Wireless V9.1.2 now available through Passport Advantage

IBMTivoliNetcool Performance Manager for Wireless V9.1.2 now available through Passport Advantage , dated July 22, 2008 IBMTivoliNetcool Performance Manager for Wireless V9.1.2 now available through Passport Advantage Table of contents 2 Key prerequisites 4 Publications 2 Planned availability dates

More information

Performance with a single touch

Performance with a single touch Need stock and employees control? Need fast check-out time and loyal customers? Need a powerful POS without implementation headaches? Your search is over! Performance with a single touch Whether you open

More information

IBM Tivoli Endpoint Manager for Software Use Analysis

IBM Tivoli Endpoint Manager for Software Use Analysis IBM Endpoint Manager for Software Use Analysis Rapid, granular inventory insights and always-on asset management enhance license compliance Highlights Identify licensed and unlicensed software with drill-down

More information

AUTHORIZATION TO SELL IBM HARDWARE MAINTENANCE AND IBM SOFTWARE MAINTENANCE SERVICES & MAINTENANCE MANAGEMENT SERVICES FOR GENERAL BUSINESS PROGRAM

AUTHORIZATION TO SELL IBM HARDWARE MAINTENANCE AND IBM SOFTWARE MAINTENANCE SERVICES & MAINTENANCE MANAGEMENT SERVICES FOR GENERAL BUSINESS PROGRAM AUTHORIZATION TO SELL IBM HARDWARE MAINTENANCE AND IBM SOFTWARE MAINTENANCE SERVICES & MAINTENANCE MANAGEMENT SERVICES FOR GENERAL BUSINESS PROGRAM Table of Contents SECTION SUBJECT PAGE PART I Authorization

More information

Peachtree by Sage Quantum 2007: Is It Right for Your Business?

Peachtree by Sage Quantum 2007: Is It Right for Your Business? Peachtree by Sage Quantum 2007: Is It Right for Your Business? Table of Contents Peachtree by Sage Quantum 2007 Product Overview......................... 3 When is Peachtree Quantum the Right Choice for

More information

C191-E018A. Analytical Network Data System Compliant with ER/ES Regulations Progress Configuration of LabSolutions System.

C191-E018A. Analytical Network Data System Compliant with ER/ES Regulations Progress Configuration of LabSolutions System. C191-E018A Analytical Network Data System Compliant with ER/ES Regulations Progress Configuration of System features an innovative operating environment and provides complete data management to ensure

More information

Solutions. Cash & Logistics Intelligent and Integrated Solutions to Optimize Currency Levels, Reduce Expenses and Improve Control

Solutions. Cash & Logistics Intelligent and Integrated Solutions to Optimize Currency Levels, Reduce Expenses and Improve Control Solutions Cash & Logistics Intelligent and Integrated Solutions to Optimize Currency Levels, Reduce Expenses and Improve Control Solutions The financial services industry faces a number of new challenges

More information

IBM Europe, Middle East, and Africa Software Announcement ZP , dated April 19, 2016

IBM Europe, Middle East, and Africa Software Announcement ZP , dated April 19, 2016 Announcement ZP16-0283, dated April 19, 2016 IBM Rational solution for Collaborative Lifecycle Management V6.0.2 provides engineering teams with a higher level of development efficiency, better quality,

More information

SIMPLIFY YOUR MAILING SYSTEMS WITH A POWERFUL MAIL SOFTWARE SOLUTION. Managing Your Mailing And Shipping Is Easier Than Ever!

SIMPLIFY YOUR MAILING SYSTEMS WITH A POWERFUL MAIL SOFTWARE SOLUTION. Managing Your Mailing And Shipping Is Easier Than Ever! SIMPLIFY YOUR MAILING SYSTEMS WITH A POWERFUL MAIL SOFTWARE SOLUTION S O F T W A R E S O L U T I O N S imcm G2 Managing Your Mailing And Shipping Is Easier Than Ever! MANAGING MAIL AND SHIPPING IS EASY

More information

IBM Business Process Manager on Cloud

IBM Business Process Manager on Cloud Service Description IBM Business Process Manager on Cloud This Service Description describes the Cloud Service IBM provides to Client. Client means the company and its authorized users and recipients of

More information

IBM Commerce Insights

IBM Commerce Insights IBM Terms of Use SaaS Specific Offering Terms IBM Commerce Insights The Terms of Use ( ToU ) is composed of this IBM Terms of Use - SaaS Specific Offering Terms ( SaaS Specific Offering Terms ) and a document

More information

Cognitive enterprise archive and retrieval

Cognitive enterprise archive and retrieval Cognitive enterprise archive and retrieval IBM Content Manager OnDemand provides quick, efficient access to critical documents to enable an optimal customer experience Highlights Archive, protect and manage

More information

Lenovo Services for the Data Center

Lenovo Services for the Data Center Lenovo Services for the Data Center September 28, 2016 Mission Our mission is to be your trusted partner in the data center. #1 Thousands of customers trust Lenovo Services to run their businesses and

More information

Select Plus. Commercial Licensing guide

Select Plus. Commercial Licensing guide Select Plus Commercial Licensing guide Select Plus has been retired New Select Plus commercial agreements will no longer be sold starting July 1, 2015. Customers will Select Plus agreements that have not

More information

MAS 500. MAS 500 Version 7.0 Pre-Release Guide

MAS 500. MAS 500 Version 7.0 Pre-Release Guide MAS 500 MAS 500 Version 7.0 Pre-Release Guide February 2004 Table of Contents Overview...1 Availability...1 Global Usability Enhancements...1 Distribution Enhancements...2 Manufacturing Enhancements...5

More information

IBM WebSphere Catalog Architect

IBM WebSphere Catalog Architect Helping boost your e-commerce business IBM WebSphere Catalog Architect Highlights Simplifies creation and management of electronic catalogs Increases productivity during catalog design, construction and

More information

DATACARD ID WORKS INTRO IDENTIFICATION SOFTWARE

DATACARD ID WORKS INTRO IDENTIFICATION SOFTWARE DATACARD ID WORKS INTRO IDENTIFICATION SOFTWARE ID Works Intro identifi cation software provides a simple set of tools for start-up programs. Entry level tools for ID card programs Datacard ID Works Intro

More information

Sage 300 ERP Sage CRM 7.1 Integration Upgrade Guide

Sage 300 ERP Sage CRM 7.1 Integration Upgrade Guide Sage 300 ERP 2012 Sage CRM 7.1 Integration Upgrade Guide This is a publication of Sage Software, Inc. Version 2012 Copyright 2012. Sage Software, Inc. All rights reserved. Sage, the Sage logos, and the

More information

CHAPTER 9 Electronic Commerce Software

CHAPTER 9 Electronic Commerce Software CHAPTER 9 Electronic Commerce Software 2017 Cengage Learning. May not be scanned, copied or duplicated, or posted to a. publicly accessible website, in whole or in part, except for use as permitted in

More information

Select Plus for Government. Licensing guide

Select Plus for Government. Licensing guide Select Plus for Government Licensing guide Table of contents Select Plus for Government overview and benefits... 3 Select Plus for Government features... 4 Software Assurance with Select Plus for Government...

More information

IBM Rational Method Composer V7.5.1 delivers IBM Rational Team Concert interoperability and simplified method authoring

IBM Rational Method Composer V7.5.1 delivers IBM Rational Team Concert interoperability and simplified method authoring IBM United States Software Announcement 210-395, dated November 30, 2010 IBM Rational Method Composer V7.5.1 delivers IBM Rational Team Concert interoperability and simplified method authoring Table of

More information

IBM TRIRIGA Version 10 Release 5.2. Procurement Management User Guide IBM

IBM TRIRIGA Version 10 Release 5.2. Procurement Management User Guide IBM IBM TRIRIGA Version 10 Release 5.2 Procurement Management User Guide IBM Note Before using this information and the product it supports, read the information in Notices on page 29. This edition applies

More information

Alloy Navigator Enterprise 8

Alloy Navigator Enterprise 8 PRODUCT DATASHEET Alloy Navigator Enterprise 8 ITIL based IT Asset Management and IT Service Management Solution Navigate IT easily! Alloy Navigator Enterprise is an ITIL-based IT Service Management and

More information

Sage What's new

Sage What's new Sage 300 2017 What's new This is a publication of Sage Software, Inc. Copyright 2016. Sage Software, Inc. All rights reserved. Sage, the Sage logos, and the Sage product and service names mentioned herein

More information

Sage Accpac ERP Integration with SageCRM 6.1

Sage Accpac ERP Integration with SageCRM 6.1 SAGE ACCPAC Sage Accpac ERP Sage Accpac ERP Integration with SageCRM 6.1 Update Notice 2008 Sage Software, Inc. All rights reserved. Sage Software, Sage Software logos, and all Sage Accpac product and

More information

Retail Channel Management and Corporate Operations. Microsoft Dynamics AX 2012 R3

Retail Channel Management and Corporate Operations. Microsoft Dynamics AX 2012 R3 Retail Channel Management and Corporate Operations Microsoft Dynamics AX 2012 R3 Table of Contents Course Details 1 Prerequisites 2 Course Outline 3 Course Details This 2-day instructor-led training provides

More information

A technical discussion of performance and availability December IBM Tivoli Monitoring solutions for performance and availability

A technical discussion of performance and availability December IBM Tivoli Monitoring solutions for performance and availability December 2002 IBM Tivoli Monitoring solutions for performance and availability 2 Contents 2 Performance and availability monitoring 3 Tivoli Monitoring software 4 Resource models 6 Built-in intelligence

More information

MSC Software Standard Software Maintenance & Technical Support Usage Guide

MSC Software Standard Software Maintenance & Technical Support Usage Guide MSC Software Standard Software Maintenance & Technical Support Usage Guide About this document: Technical Support Usage Guide is written to educate and help customers in: Clarifying the extent of technical

More information

IBM Item Capture Support V1 Supplies Host Support to the IBM 3890, IBM 3890/XP Series, and IBM 3890 Compatible Document Processors

IBM Item Capture Support V1 Supplies Host Support to the IBM 3890, IBM 3890/XP Series, and IBM 3890 Compatible Document Processors Software Announcement October 26, 1999 IBM Item Capture Support V1 Supplies Host Support to the IBM 3890, IBM 3890/XP Series, and IBM 3890 Compatible Document Processors Overview IBM Item Capture Support

More information

esocket POS Integrated POS solution Knet

esocket POS Integrated POS solution Knet esocket POS Integrated POS solution Knet 1 Summary Since 1994 when the first POS devise was deployed in the market, Knet had recognized the importance of this service and did take it up on it self to invest

More information

EASY TO USE. PAYROLL FOR ANY SIZE AND TYPE OF BUSINESS.

EASY TO USE. PAYROLL FOR ANY SIZE AND TYPE OF BUSINESS. EASY TO USE. PAYROLL FOR ANY SIZE AND TYPE OF BUSINESS. EASY TO USE. PAYROLL FOR ANY SIZE AND TYPE OF BUSINESS. Pastel Partner Payroll provides you with an easy to use, accurate and secure payroll solution

More information

PHYSICAL SECURITY AND SURVEILLANCE SOLUTIONS RESOURCE GUIDE

PHYSICAL SECURITY AND SURVEILLANCE SOLUTIONS RESOURCE GUIDE PHYSICAL SECURITY AND SURVEILLANCE SOLUTIONS RESOURCE GUIDE Have questions about our products, services, or solutions? Contact an Account Manager at 800.227.3432 or visit products.senecadata.com WHY USE

More information

Agilent VEE Pro 9.3. Data Sheet

Agilent VEE Pro 9.3. Data Sheet Agilent VEE Pro 9.3 Data Sheet Agilent VEE 9.3 Features New sample programs for Agilent 33500 series function/arbitrary waveform generator, 34411A digital multimeter and DSO/MSO oscilloscopes. General

More information

INTRODUCING OUR SELF SERVICE SOLUTIONS FOR TICKETING

INTRODUCING OUR SELF SERVICE SOLUTIONS FOR TICKETING INTRODUCING OUR SELF SERVICE SOLUTIONS FOR TICKETING SELF SERVICE TICKETING SOLUTIONS TICKET RESERVATION, PURCHASE & DELIVERY, FOR SEVERAL TICKETING MARKETS Public transportation Cinemas & theaters Stadiums

More information

Enterprise Call Recorder

Enterprise Call Recorder Enterprise Call Recorder Installation and Setup Guide Algo ECR Version 2.3 Document #:ECR-SV-02 sales@algosolutions.com support@algosolutions.com www.algosolutions.com About this Manual This User Guide

More information