IBM SurePOS ACE V7 adds new functionality including support for GS1 DataBar coupon standard

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1 , dated June 16, 2009 V7 adds new functionality including support for GS1 DataBar coupon standard Table of contents 1 At a glance 6 Offering Information 1 Overview 6 Publications 2 Key prerequisites 7 Technical information 2 Planned availability date 11 Software Services 2 11 Ordering information 5 Reference information 17 Terms and conditions 5 Program number 19 Prices 5 Education support At a glance IBM SurePOS tm Application Client/Server Environment (ACE) V7 provides the following new functions: GS1 DataBar coupon support for January 2010 sunrise Increased number of supported tax plans Food stamp taxability and tax exempt enhancements Increased expansion of tender varieties for flexibility in grouping and reporting tenders Expanded operator performance department groups and operator authorization model selection Enhanced comparison price support increases customer receipt information on savings Electronic Payment Support (EPS) V7 delivers the following new functions: Signature Limit by Amount Women, Infants, and Children (WIC) Cash Value Benefit (CVB) support for WIC Smart Card Program VeriFone pinpad support for MX830, MX850, MX860 payment terminals Gift card tender option added to EPS reconciliation report search criteria Overview The comprehensive for 4690 Operating System (OS) point-ofsale (POS) application is designed to help supermarket, hypermarket, chain drug retailers, and general merchandise retailers optimize customer service and improve reliability at the POS. This powerful object-oriented POS application combines checkout support, electronic marketing, data maintenance, account management, and other accounting processes in a versatile package. SurePOS ACE software handles multiple tenders and offers many features designed to help customers stay current with technology and streamline store processes. ACE software is enabled to support IBM Store Integrator (SI), including the Graphical User Interface (GUI), and IBM Data Integration Facility (DIF) software, which helps real-time sales data analysis. IBM is a registered trademark of International Business Machines Corporation 1

2 ACE V7 delivers support for GS1 DataBar Coupons based upon the "GS1 North American Coupon Application Guideline Using GS1 DataBar Reduced Space Symbology (RSS) Expanded Symbols" published in September 2007, and the GS1 DataBar POS Implementation Guide for Coupons. Industry-wide transition from UPC5 encoded coupons to GS1 DataBar encoded coupons is planned for completion in January Beginning in 2010, GS1 DataBar bar codes may be used for encoding items for trade as well as for manufacturer and store coupons. Prior releases of IBM SurePOS ACE have provided support for scanning GS1 DataBar (formerly Reduced Space Symbology) encoded items, and the delivery of the GS1 DataBar Coupon support positions retailers for these industry changing initiatives. More information on GS1's new coupon standard and its implementation may be found at Key prerequisites Refer to the Technical information section for details. Planned availability date July 10, 2009: English V7 includes all the functions previously announced as well as the following new functions: GS1 DataBar Coupon support for January 2010 sunrise The Application implements full support for the GS1 DataBar Coupon ("North American Coupon Application Guideline Using GS1 DataBar (RSS) Expanded Symbols," dated September 2007). The implementation provides support for each of the data fields within the GS1 DataBar Coupon fields, enabling features such as: Complex validation for offers New methods of providing discounts Coupon start and expiration date support The ability to limit coupons to a specific retailer The ability to disable multiplication for in-store manufacturer coupons Manufacturer and store coupon support More information about the new coupon standard and its implementation may be found at Increased number of supported tax plans The number of supported tax plans has been doubled from four to eight, thereby providing the retailer with the ability to sell a wider range of products within the store in areas with varied tax requirements. This addition allows retailers to tax at unique tax rates and it also prevents the need for combining tax plans. Food stamp taxability enhancement Many states require sales tax to be forgiven on the portion of a transaction paid for with the United States Food and Nutrition Service Supplemental Nutrition Assistance Program (SNAP, previously referred to as the Food Stamp Program). IBM is a registered trademark of International Business Machines Corporation 2

3 For example, in some states the tax on all SNAP-eligible purchases maybe forgiven, regardless of the SNAP tender amount. If a customer purchases items that are taxable and not SNAP eligible, the tax may not be forgiven for those particular items in the transaction. This change enables retailers to select whether the SNAP tender amount or all SNAP-eligible purchase amounts are nontaxable when SNAP tendering. Tax Exempt Enhancements Retailers can select to calculate and log the tax exempt identification collected while processing a tax exemption. The identification entered may be numeric or alphanumeric. This information is stored in the transaction log to enable tracking and auditing by the retailer. Additional details about the tax exemption are also logged with the exemption data, including the amount of sales for which tax was exempted in total and by tax plan. This function allows retailers to track the tax exempt ID, the amount of sales exempted from tax for each tax plan, the amount of sales exempted from tax for all tax plans, and the amount of tax exempted for each tax plan. The tax exempt details can be accumulated at the store level. Increased expansion of tender varieties for flexibility in grouping and reporting tenders Tender varieties have been increased from six to nine, enabling a total of 72 supported tenders. This change has been made to minimize the impact to the supporting database files, while providing the retailer with more tender definitions and greater flexibility for grouping and reporting tenders. Expanded operator performance department groups Operator performance statistics are tracked by operator within the operator performance file. The number of subtotal groups has been expanded from 20 to 40, which enables retailers to review data from more major departments within the store. This data is frequently used as an identification of cashier related shrink and improves the retailer's ability to perform detection. Operator authorization model selection Operators are usually created from operator models contained within the system. This enhancement allows the user to select the model number from a list which also contains the description of the model, improving both usability and accuracy. Comparison price support The comparison price support has been enhanced to support more complex pricing, including split package and base plus one pricing with deal quantities. This change enables more detailed information to be communicated on the customer's receipt on their savings. Increase in the number of points that can be redeemed on a coupon Attracting loyal customers is a key part of every retailer's business. One of the methods used to attract and retain loyal customers is through the use of loyalty cards and continuity programs. This enhancement allows for increased limits on the number of points redeemed for primary and secondary points totals, allowing the retailer more flexibility when designing and implementing their programs. Customer birth date receipt masking In order to improve customer privacy, when a customer's birth date is entered to meet a restricted sale requirement, this feature allows the retailer to be able to mask the date of birth (DOB) information on the customer's sales receipt. Serviceability and performance enhancements Load terminal options by terminal number or range This change provides support staff with the capability to specify a single terminal, a set of terminals, or a range of terminals when reloading terminal options. This allows the support staff to remotely update and reload options IBM is a registered trademark of International Business Machines Corporation 3

4 for a subset of terminals in the store. This function is useful when changes are required for only a portion of the terminals in a store, such as pharmacy or customer service lanes. Electronic journal performance improvements This feature improves the performance of the Electronic Journal by adding a disk caching algorithm to reduce disk I/O during Electronic Journal updates. Printing enhancements Native mode support for the CR/2NR printer Native mode support for IBM Retail Store Solutions' newest two station thermal printer models (4610-2CR and NR) has been added, providing support for up to 80 lines-per-second printing. Print bar code on receipt This function provides the retailer with the capability to print promotional bar code information in the loyalty section of the customer receipt. Support has been added to allow definition and printing of bar codes within the loyalty messages printed on customer receipts when using a 4610 printer. Bar code types UPC-A, UPC-E, EAN, EAN-8, ITF, and Code 128(c) may all be printed. Printing performance enhancements Version 7 of has been enhanced to further optimize printing to maximize the throughput capabilities of supported printer models. ACE EPS V7 includes all the functions previously announced and the following new functions: Signature limit by amount (EPS) Retailers may now improve Electronic Payment tendering time by only requiring a paper or electronic signature from customers when an EPS tender exceeds a retailer set limit in options. The amount is selectable by tender, allowing the retailer to set different limits based upon their card processing agreements. Women, Infants, and Children (WIC) Cash Value Benefit (CVB) Support for WIC Smart Card Program The United States Food and Nutrition Service (FNS) Women, Infants, and Children (WIC) program food package rules have changed. These changes include a requirement for Cash Value Benefits (CVB) to be used for fresh fruits and vegetables and may extend into other product categories. supports the Smart Card WIC EBT program and has been modified to support a Cash Value category for use with this program. This support also includes the ability to map items, such as store packaged sliced fruit to an International Federation for Produce Standards (IFPS) standard PLU code to enable CVB redemption for these items. VeriFone pinpad support for MX830, MX850, MX860 payment terminals V7 now supports the MX830, MX850, and MX860 payment terminals from VeriFone. In addition to the basic features of these pinpads, support has been added for contactless payments, multiple encryption keys for added security, and Smart Card WIC EBT. Add gift card to choices when printing a reconciliation report A new gift card tender option has been added to the search criteria for the EPS reconciliation report, allowing retailers to separate these tenders from credit card tenders in the reconciliation report. Accessibility by people with disabilities A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at IBM is a registered trademark of International Business Machines Corporation 4

5 Reference information Refer to Software Announcement , dated May 08, 2007 Refer to Software Announcement , dated December 11, 2007 Business Partner information If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID). Program number Program Program number VRM name 5639-BA SurePOS ACE V N81 SurePOS ACE 1 yr. Reg/ 5697-N82 SurePOS ACE 1 yr. After Lic 5697-N83 SurePOS ACE 3 yr Reg 5697-N84 SurePOS ACE 3 yr 5697-N85 SurePOS ACE 3 yr After Lic The SI GUI is a feature of the Store Integrator product that can be ordered by using the following product numbers when using ACE V7: IBM Store Integrator V3 (5639-P71) IBM Store Integrator 1 yr / 5639-P72 IBM Store Integrator 1 yr 5639-P73 IBM Store Integrator 3 yr 5639-P74 IBM Store Integrator 3 yr 5639-P75 IBM Store Integrator 3 yr 5639-P76 Program Program number VRM name 5639-BA SurePOS ACE/EPS V N87 SurePOS ACE/EPS 1 yr Reg/ 5697-N88 SurePOS ACE/EPS 1 yr After Lic 5697-N89 SurePOS ACE/EPS 3 Yr Reg 5697-N90 SurePOS ACE/EPS 3 yr 5697-N91 SurePOS ACE/EPS 3 yr After Lic Product identification number Program PID number 1 year PID number 3 year PID number 5639-BA N81, N N83, N84, N BA N87, N N89, N90, N91 Education support The following self-study education offerings are currently available for IBM SurePOS ACE: Course name Course number Class style V6 Planning RE2110 Self study V6 Programming RE2210 Self study IBM is a registered trademark of International Business Machines Corporation 5

6 Education for Version 7 will be added to the education sites below as it becomes available. For course descriptions, or to enroll for these and other Retail Store Solutions Education courses, IBM, Business Partner, and customer personnel should visit the following Web sites: IBM customers IBM Business Partners IBM employees Offering Information Product information is available via the Offering Information Web site Publications One copy of the following publications is shipped with the basic machine-readable material for the product indicated: ACE 5639-BA1 Borland Turbo Vision for DOS Programmer's Guide (GK2T-0554) on a separate CD- ROM Rogue Wave Introduction and Reference Manual Tools h.++ (GK2T-0555) CD- ROM IBM Agreement for Acquisition of Software Support (GI ) License Information (LI) for ACE (GC in hardcopy form) ACE EPS 5639-BA2 IBM Agreement for Acquisition of Software Support (GI ) License Information (LI) for EPS (GC in hardcopy form) Displayable softcopy publications: ACE manuals are offered in displayable softcopy form. These displayable manuals can be viewed with the Adobe Acrobat Reader, which is offered free on the Internet. Copies of the following unlicensed publications are available online 1.Under Links, select Publications 2.Under Applications, select ACE Title Form Number SurePOS ACE Plng and Inst'n Guide V7 G SurePOS ACE Guide to Operations V7 G SurePOS ACE Programming Reference V7 G SurePOS ACE EPS Users Guide V7 G SurePOS ACE General Information V7 G SurePOS ACE Master Index V7 G IBM is a registered trademark of International Business Machines Corporation 6

7 Technical information Specified operating environment Hardware requirements For additional technical information, visit the following Web site, and select "Products" The following is the minimum server configuration for ACE V7 and ACE/EPS V7 that is supported without using the SI GUI (separately orderable). The minimum configuration (depending on the hardware or software configuration) for back-office controllers using the SurePOS ACE product is a Pentium 300 MHz processor (4690 OS V5, or later) with at least 64 MB of memory. The following is the minimum client configuration for ACE V7 and ACE/EPS V7 that is supported without using the SI GUI (separately orderable). IBM 4694 with Pentium 300 (minimum 32 MB of memory) SurePOS 700 Series (minimum 32 MB of memory) supported by the 4690 OS V5, or later The following list is the POS I/O that is supported by ACE V7 and ACE/EPS V7 when attached to clients: 2 x 20 alphanumeric display Full-screen video IBM 4820 SurePoint tm flat panel display (touch and non-touch) Handheld scanner Scanner/scale Scale Cash drawer (dual support) 50-key POS keyboard Alphanumeric POS keyboard Matrix keyboard Model 3/4 POS printers 4610 printer (most models of single or dual station xx3 and above) 4610 Models 2CR and 2NR two station thermal printers (native mode support) One, two, or three track keyboard MSR Programmable power Coin dispenser PIN pads: VeriFone Everest VeriFone Everest Plus VeriFone Omni 7000 VeriFone Omni 7100 VeriFone MX830, MX850, MX860, MX870 Ingenico en-crypt 2100 Ingenico en-touch 1000 Ingenico i6550 IBM is a registered trademark of International Business Machines Corporation 7

8 Ingenico i6770 Hypercomm L4100 Hypercomm L4200 Hypercomm L4250 The following is the minimum server configuration for ACE V7 and ACE/EPS V7 that is supported when using the SI GUI (separately orderable). The minimum configuration (depending on the hardware/software configuration) for backoffice controllers using the SurePOS ACE product is a server with 500 MHz processor speed and at least 128 MB of memory. The following is the minimum client configuration for ACE V7 and ACE/EPS V7 that is supported when using the SI GUI (separately orderable). IBM POS Terminal with a minimum 500 MHz processor speed and 224 MB of RAM when using a single video display and minimum 850 MHz processor speed and 224 MB of RAM when using dual video displays SurePOS 700 Series with a minimum 500 MHz processor speed and 224 MB of RAM when using a single video display and minimum 850 MHz processor speed and 224 MB of RAM when using dual video displays Use of the terminal offline support requires at least 32 MB of memory in the terminal. Use of the pharmacy interface requires additional resources on the server. Refer to the SurePOS ACE Planning and Installation Guide for details. Both the SurePOS ACE Toolkit and the SurePOS Application Client/Server Environment Source require the following minimum hardware: 1 GHz processor (recommended) 256 MB of RAM (512 MB recommended) 6 GB free hard disk space SVGA-class display Off-the-shelf tools, often used in a Microsoft Windows 2000 or Windows XP environment, may cause additional requirements. For 4690 OS V6 hardware requirements information, refer to Software Announcement , dated December 09, Software requirements When running on a controller, SurePOS ACE requires 4690 OS V5, or later. When running on a terminal, the software prerequisite that is required is as follows: 4690 OS V5, or later The software prerequisites that are optional are as follows: The Store Integrator Graphical User Interface (SI GUI) is a feature under the Store Integrator which is a separately orderable product. For more details on SI GUI, refer to Software Announcement , dated September 16, Contact IBM Support to get the current maintenance level of SI. The SI GUI is written in Java tm and runs in the JVM (Java Virtual Machine) of the 4690 OS. This GUI allows graphics and touch capability to be added at the terminal on top of existing POS applications such as ACE. IBM is a registered trademark of International Business Machines Corporation 8

9 The SI GUI is a comprehensive set of Java components which enable rapid development of touch-based applications. Through an XML-based configuration facility, SI GUI allows non-programming skilled personnel to easily customize and maintain touch screens that interact with the application. Customers using 4690 OS now have, through the JVM capability, a method to turn their ACE application into a touch solution with little or no changes to the base code, ideally protecting their investment. The SurePOS ACE Toolkit requires: Windows 2000, or Windows XP IBM VisualAge V3.6 C++ (VA C++) compiler This toolkit helps developers and Business Partners extend the ACE application includes rebuilding executables with third-party applications. The development toolkit supports both controller and terminal code. For more details on the Toolkit, refer to the SurePOS ACE Programming Reference. For information on obtaining a copy of this compiler, use Knowledgebase Search on the following Web site and search on VA C++ Opus Make file processor Object REXX tm for building an installation package SurePOS ACE Source can be viewed with a text editor. The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language. Compatibility SurePOS ACE for 4690 OS is a prerequisite of SurePOS ACE Electronic Payment Support, available as 5639-BA2. The version/release level of ACE and ACE EPS must match; that is, ACE V7 is used only with ACE EPS V7. Limitations ACE V7 does not support the following when running as a 4690 Client: A RS-232 serial attached scanner/scale. A RS-232 serial attached scale. A RS-232 serial attached POS printer. Planning information Packaging SurePOS ACE for 4690 OS (5639-BA1)program package is distributed in one package (media feature 5819 English)with the following (note that Proof of Entitlement (PoE) is shipped under billing, not the media code): One CD-ROM for SurePOS ACE V7 (LCD English) including the IBM International Program License Agreement (IPLA) One CD-ROM with Toolkit for ACE (LCD7-3442) IBM Agreement for Acquisition of Software Support (GI ) One CD-ROM with Borland Turbo Vision for DOS documentation (GK2T-0554) One CD-ROM with Rogue Wave Intro and Ref documentation (GK2T-0555) License Information (LI) for ACE (GC , in hardcopy form) IBM is a registered trademark of International Business Machines Corporation 9

10 The SurePOS ACE Source (5639-BA1) program package is distributed in one package (media feature number 5829) with the following: One CD-ROM with ACE source code (LCD7-3443) IBM Agreement for Acquisition of Software Support (GI ) License Information (LI) for ACE (GC , in hardcopy form) The SurePOS ACE EPS (5639-BA2) program package is distributed in one package (media feature number 5809) with the following: One CD-ROM with SurePOS ACE EPS V7 (LCD English) including the IPLA. IBM Agreement for Acquisition of Software Support (GI ) LI for ACE EPS (GC hardcopy) The SurePOS ACE EPS Source (5639-BA2) program package is distributed in one package (media feature number 5819) with the following: One CD-ROM with ACE EPS V7 source code (LCD7-3446) IBM Agreement for Acquisition of Software Support (GI ) LI for ACE EPS (GC hardcopy) Security, auditability, and control The announced programs use the security and auditability features of the IBM 4690 OS and the predecessor IBM Supermarket Application. The security and auditability feature of the IBM 4690 OS includes: Authorization services (password) for each user protecting from unauthorized access, which may be specified by the user during configuration. The security and auditability features brought forward from the IBM Supermarket Application includes: Operator authorization and control are managed by various controller and terminal functions. Unique functions can be limited to specific terminals. Certain significant events are logged for audit purposes. For added security, SurePOS ACE for 4690 OS also provides password expiration and complex password support. The password can be set by the retailers to expire in an amount of time determined by the user. The options included in this product can also help retailers address the PCI DSS (Payment Card Industry - Data Security Standard) requirements. The Payment Card Industry (PCI) Payment Application - Data Security Standard (PA-DSS) Implementation Guide is available online at The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities. IBM is a registered trademark of International Business Machines Corporation 10

11 Software Services IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs. To learn more about IBM Software Services or to contact a Software Services sales specialist, visit Ordering information Charge metric IBM SurePOS Application Client/Server Environment for 4690 OS for V7 and SurePOS ACE/EPS V7 are products that have three charge units: Network Provider, controller, and terminal. Program name PID number Charge metric SurePOS ACE V BA1 Per controller SurePOS ACE V BA1 Per terminal SurePOS ACE/EPS V BA2 Per Network Provider (Per Store) SurePOS ACE/EPS V BA2 Per terminal The products are licensed per controller and per terminal in a store or per store with the first year of support included. There is a media feature number if media is desired. SurePOS ACE and SurePOS ACE/EPS 1yr or 3yr Reg/ and are the support offerings, which have the same structure as the product with a controller and terminal or per store charge. Server or controller Server or controller is the unit of measure by which this program is licensed. A server or controller is a computer system that executes requested procedures, commands, or applications to one or more user or terminals. A Proof of Entitlement (PoE) must be obtained for each server or controller regardless of the number of processor cores or partitions in the server or controller on which the program runs or each server or controller managed by the program. Where blade technology is employed, each blade is considered a separate server or controller. Terminal Terminal is the unit of measure by which this program is licensed. A terminal is a computing device that requests the execution of a set of commands, procedures, or applications from another computer system that is typically referred to as a server or controller. Multiple terminals may share access to a common server or controller. A terminal generally has some processing capability or is programmable to allow a user to do work. A Proof of Entitlement (PoE) must be obtained for each terminal accessing the program in any manner on each and every server or controller where the program is installed. Examples include, but are not limited to appliances, automated teller machines, cash registers, desktop computers, kiosks, notebook computers, personal digital assistant, point-of-sale terminals, and technical workstations. IBM is a registered trademark of International Business Machines Corporation 11

12 Retail Store Solutions - Product offering Basic License: To order a base license, specify program number 5639-BA1 for ACE and/or 5639-BA2 for ACE EPS, and the appropriate distribution medium feature number. The registration feature number for the 1 year or 3 year Software product must be ordered when ordering the base license. Also, specify the one-time charge (OTC) feature number from the table below in the quantity desired (maximum quantity of 250). Those users current on the SWM for previous versions, can obtain V7 without cost, by ordering 5639-BA1 and specifying the media code only. Retail Store Solutions - Support offering All entitled software licenses include Software (Software Subscription and Technical Support) for a period of 12 months from the date of acquisition, providing a streamlined way to acquire IBM software and assure technical support coverage for all licenses. Extending coverage for a total of three years from date of acquisition may be elected. While your Software is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Guide at Software does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement. In an effort to provide additional detail to our customers, below is more information regarding the Software offering for SurePOS ACE V7. This offering provides access to the customer support Web site, voice access to personnel, support for configuration and installation questions, maximum twohour initial response during prime shift and four hours during off shift (off shift is defined as the hours outside of prime shift), and 24 x 7 coverage for "store down" situations. Technical support provides assistance electronically or via telephone during prime shift. Prime shift means 8:00 am to 5:00 pm in the local time zone where service is available Monday through Friday (excluding national holidays). This support: Determines problem cause for configuration, installation, and defect-type problems Identifies the source of the problem for unmodified SurePOS ACE V7 code using problem analysis Provides information for existing code corrections, restrictions, or known bypasses for reported problems Provides circumventions (when available) Supplies a reasonable amount of assistance for product interpretation and understanding Program Temporary Fixes (PTFs) provide maintenance for various fixes of the base product and releases, documentation, and online updates. SurePOS ACE V7 updates include improvements, extensions, and other changes to SurePOS ACE V7 programs which IBM determines to be logical improvements, upgrades, versions, or new releases. IBM is a registered trademark of International Business Machines Corporation 12

13 To order support, specify program number 5697-N81 for one-year support or N83 three-year and the appropriate registration feature number. Support for the first year, even though there is no charge, must be ordered using the registration feature number. If SW has expired, then customers wishing to reinstate their SW must order the product number. The following are orderable: Media - These are the physical media, such as CD-ROMs, that deliver the product code. License and Software 1 and 3 year - This is the product authorization with maintenance to the first/third anniversary date. There is no charge for the first year. Software 1 and 3 Year to Anniversary Date - This is the maintenance renewal for one year/three year which applies when a customer renews their existing coverage period prior to the anniversary date at which it expires. Software after License to Anniversary Date - This is for customers who have allowed their Software to expire, and later wish to reinstate their Software. When support is purchased, it must be ordered for every installed license of this product. The quantity of the billable feature numbers for support must be equal to the quantity of the billable feature numbers for the product license. Support is not transferable among products. One- Time Charge Medium Program Feature Feature Number Number Number Medium SurePOS ACE V7 (English) 5639-BA CD-ROM Per Terml w/1yr SW Maint 0001 Per Cntrl w/1yr SW Maint 0002 Source code feature Per Copy w/1yr SW Maint CD-ROM SurePOS ACE EPS V7 (English) 5639-BA CD-ROM Per Term w/1yr SW Maint 0001 Per Network Provider (Per Store) w/1yr SW Maint 0002 Source Code feature Per Copy w/1yr SW Maint CD-ROM Upgrades One- Time Charge Medium Program Feature Feature Number Number Number Medium Supermarket( )-ACE V7 (Eng)5639-BA CD-ROM Per Terml w/1yr SW Maint 0003 Per Cntrl w/1yr SW Maint 0004 Source code feature Per Copy w/1yr SW Maint CD-ROM GSA ( )-ACE V7 (English)5639-BA CD-ROM Per Terml w/1yr SW Maint 0005 Per Cntrl w/1yr SW Maint 0006 Source code feature Per Copy w/1yr SW Maint CD-ROM Chain Drug Sales( )-ACE V7(Eng)5639-BA CD-ROM Per Terml w/1yr SW Maint 0007 Per Cntrl w/1yr SW Maint 0008 Source code feature IBM is a registered trademark of International Business Machines Corporation 13

14 Per Copy w/1yr SW Maint CD-ROM Customization options for 5639-BA1 Select the appropriate feature numbers to customize your order with the delivery options desired. These features can be specified on the initial order. Initial shipments Feature 3444 Serial Number Only (suppresses shipment of media and documentation) 3470 Initial/MES Ship media only 3471 Initial/MES Ship publications only 1300 Value Added Remarketeer Expedite shipments Feature 3445 Local IBM Office Expedite (for IBM use only) 3446 Customer Expedite Process Charge ($30 charge for each product) Expedite shipments will be processed to receive 72-hour delivery from the time Delivery and Fulfillment (ISC) receives the order. ISC will then ship the order via overnight air transportation. Customization options for 5639-BA2 Select the appropriate feature numbers to customize your order with the delivery options desired. These features can be specified on the initial order. Initial shipments Feature 3444 Serial Number Only (suppresses shipment of media and documentation) 3470 Initial/MES Ship media only 3471 Initial/MES Ship publications only 1300 Value Added Remarketer Expedite shipments Feature 3445 Local IBM Office Expedite (for IBM use only) 3446 Customer Expedite Process Charge ($30 charge for each product) Expedite shipments will be processed to receive 72-hour delivery from the time Delivery and Fulfillment (ISC) receives the order. ISC will then ship the order via overnight air transportation. This software license includes Software, previously referred to as Software Subscription and Technical Support. You may elect to extend coverage for a total of three years from date of acquisition. Order the program number, feature number, and quantity to extend coverage for your software licenses. If maintenance has expired, specify the after license feature number. IBM is a registered trademark of International Business Machines Corporation 14

15 Program name: SurePOS ACE SWM 1 Year Reg/ IASP PID: 1 Year 5697-N81 Feature Number Use Authorizations: (to be ordered in quantity) Terminal - SW No Charge Terminal SW 1 Year Terminal 0002 Controller - SW No Charge Controller SW 1 Year Controller 0004 Source - SW No Charge Copy SW 1 Year Copy 0006 Program name: SurePOS ACE SWM 1 Year IASP PID: 1 Year 5697-N82 Feature Number Use Authorizations: (to be ordered in quantity) Terminal - SW 1 Year Terminal 0002 Controller - SW 1 Year Controller 0003 Source - SW 1 Year Copy 0001 Program name: SurePOS ACE SWM 3 Year IASP PID: 3 Year 5697-N83 Feature Number Use Authorizations: (to be ordered in quantity) Terminal - SW 3 yr Terminal 0002 Controller - SW 3yr Controller 0003 Source - SW 3 yr Copy 0001 Program name: SurePOS ACE SWM 3 Year IASP PID: 3 Year 5697-N84 Feature Number Use Authorizations: (to be ordered in quantity) Terminal - SW Terminal 0002 Controller - SW Controller 0003 Source - SW Copy 0001 Program name: SurePOS ACE SWM 3 Year IASP PID: 3 Year 5697-N85 Feature Number Use Authorizations: (to be ordered in quantity) Terminal - SW Terminal 0001 Controller - SW Controller 0002 Source - SW Copy 0003 Program name: SurePOS ACE EPS SWM 1 Year Reg/ IBM is a registered trademark of International Business Machines Corporation 15

16 IASP PID: 1 Year 5697-N87 Feature Number Use Authorizations: (to be ordered in quantity) Terminal - SW No Charge Terminal SW 1 Year Terminal 0002 Network Provider (Per Store) - SW No Charge SW 1 Year 0004 Source - SW No Charge Copy SW 1 Year Copy 0006 Program name: SurePOS ACE EPS SWM 1 Year IASP PID: 1 Year 5697-N88 Feature Number Use Authorizations: (to be ordered in quantity) Terminal - SW 1 Year Terminal 0002 Network Provider (Per Store) - SW 1 Year 0003 Source - SW 1 Year Copy 0001 Program name: SurePOS ACE EPS SWM 3 Year IASP PID: 3 Year 5697-N89 Feature Number Use Authorizations: (to be ordered in quantity) Terminal - SW 3 year Terminal 0002 Network Provider (Per Store) - SW 3 year 0003 Source - SW 3 year Copy 0001 Program name: SurePOS ACE EPS SWM 3 Year IASP PID: 3 Year 5697-N90 Feature Number Use Authorizations: (to be ordered in quantity) Terminal - SW Terminal 0002 Network Provider (Per Store) - SW 0003 Source - SW Copy 0001 IBM is a registered trademark of International Business Machines Corporation 16

17 Program name: SurePOS ACE EPS SWM 3 Year IASP PID: 3 Year 5697-N91 Feature Number Use Authorizations: (to be ordered in quantity) Terminal - SW Terminal 0001 Network Provider (Per Store) - SW 0002 Source - SW Copy 0003 Terms and conditions The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software. Licensing IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. This software license includes Software Subscription and Support (also referred to as Software ). Agreement for Acquisition of Software The IBM Agreement for Acquisition of Software (Z ) agreement applies for subscription and support (also referred to as Software ) and does not require customer signatures. These programs are licensed under the IBM Program License Agreement (IPLA) and the associated Agreement for Acquisition of Software, which provide for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software ) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software ) can be extended by the purchase of a renewal option, if available. These programs have a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours), as well as access to updates, releases, and versions of the program as long as support is in effect. License Information form number GC for ACE GC for ACE EPS The program's License Information will be available for review on the IBM Software License Agreement Web site Limited warranty applies Yes IBM is a registered trademark of International Business Machines Corporation 17

18 Limited warranty IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program. IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult theibm Software Support Handbook found at IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period). Money-back guarantee If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund. For clarification, note that for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you. Authorization for use on home/portable computer You may not copy and use this program on another computer without paying additional license fees. Volume orders (IVO) Yes. Contact your IBM representative. IBM International Passport Advantage Agreement Passport Advantage applies No Usage restriction Yes For additional information, refer to the License Information document that is available on the IBM Software License Agreement Web site Software Subscription and Support (Software ) applies Yes. All entitled software licenses include Software Subscription and Support (also referred to as Software ) for a period of 12 months from the date of acquisition, providing a streamlined way to acquire IBM software and assure technical support coverage for all licenses. Extending coverage for a total of three years from date of acquisition may be elected. While your Software Subscription and Support (Software ) is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via IBM is a registered trademark of International Business Machines Corporation 18

19 telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Handbook at Software Subscription and Support (Software ) does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement. IBM Operational Support Services - SoftwareXcel No System i Software applies No Variable charges apply No Educational allowance available Yes. A 15% education allowance applies to qualified education institution customers. Prices Version 7 Product Number Feature List Price Version 7 Per Terminal 5639-BA $540 with 1 Year SW Per Controller with 1 Year SW 0002 $1,200 Upgrade from (Supermarket Application) Per Terminal with 1 Year SW Per Controller with 1 Year SW Upgrade from (GSA) Per Terminal with 1 Year SW Per Controller with 1 Year SW 0003 $ $ $ $900 IBM is a registered trademark of International Business Machines Corporation 19

20 Upgrade from (Chain Drug Sales - CDSA) Per Terminal with 1 Year SW Per Controller with 1 Year SW priced per Copy Per Copy with 1 Year SW - ACE Upgrade from (Supermarket Application) Per Copy with 1 Year SW - Source Code Upgrade from (GSA) Per Copy with 1 Year SW - Source Code Upgrade from (Chain Drug Sales - CDSA) Per Copy with 1 Year SW - Source Code IBM SurePOS ACE / - SWM NoCharge 1 Year Per Controller SW NoCharge Per Controller SW 1 Year Priced per Copy - SWM NoCharge 1 Year V7-1 Year After License 1 Year 0007 $ $ $70, $52, $52, $52, N $ $ $ $ $ $14, N $324 IBM is a registered trademark of International Business Machines Corporation 20

21 Per Controller SW 1 Year Priced per Copy 1 Year - 3 Year Per Controller SW Priced per Copy - 3 Year Per Controller SW Priced per Copy V7-3 Year After License Per Controller SW Priced per Copy 0003 $ $42, N $ $ $28, N $ $ $42, N $ $1, $70,000 EPS Version 7 Product Number Feature List Price EPS Version 7 Per Terminal 5639-BA $85 with 1 Year SW Per Network Provider (Per Store) w/1 Yr SW Maint 0002 $75 Priced per Copy Per Copy with 1 Year SW 0003 $62,500 IBM is a registered trademark of International Business Machines Corporation 21

22 EPS / - SWM NoCharge 1 Year Per Network Provider (per store) SW Maint NoCharge Per Network Provider (per store) SW Maint 1 Year Priced per Copy - SWM NoCharge 1 Year EPS 1 Year After License 1 Year Per Network Provider (per store) SW Maint 1 Year Priced per Copy 1 Year EPS - 3 Year Per Network Provider (per store) SW Maint 3 Year Priced per Copy EPS - 3 Year 5697-N $ $ $ $ $ $12, N $ $ $37, N $ $ $25, N $51 IBM is a registered trademark of International Business Machines Corporation 22

23 Per Network Provider (per store) SW Maint 3 Year Priced per Copy EPS V7-3 Year Per Network Provider (per store) SW Maint 3 Year Priced per Copy 0003 $ $37, N $ $ $62,500 Trademarks SurePOS, SurePoint and REXX are trademarks of IBM Corporation in the United States, other countries, or both. IBM, PartnerWorld, Wave, VisualAge and Passport Advantage are registered trademarks of IBM Corporation in the United States, other countries, or both. Adobe is a registered trademark of Adobe Systems Incorporated in the United States, and/or other countries. Pentium is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both. Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others. Terms of use IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page IBM is a registered trademark of International Business Machines Corporation 23