Supply Chain Concept. Friedrichsdorf, Meyer Logistik QSL, , page 1

Transcription

1 Supply Chain Concept Friedrichsdorf, 2016 Meyer Logistik QSL, , page 1

2 Meyer Logistik QSL, , page 2

3 Meyer Logistik QSL, , page 3

4 Meyer Logistik QSL, , page 4

5 About us Founder: Ludwig Meyer today in 3. Generation 1960 Focus on multi-temperature food logistics solution 2012 Market leader for food retailers in Germany with 1,800 employees 2014 Major fleet operator for food transportation in Germany 2015 Europe-wide in 15 countries Meyer Logistik QSL, , page 5

6 Customers of Meyer Logistics Group Meyer Logistik QSL Restaurants QSL CARGO * Including international carriage Meyer Logistik QSL, , page 6

7 Facts Meyer Quick Service Logistics Turn over 380 Mio 430 Mio 500 Mio approx. 510 Mio Number of restaurants 1,250 1,450 1,820 approx. 2,230 Number of countries Direct service Number of warehouses Warehouse stock 6,000 items 14 Mio 7,000 items 15 Mio 9,000 items 18 Mio 11,000 items approx. 20 Mio Number of deliveries 195, , ,000 approx. 323,000 Meyer Logistik QSL, , page 7

8 Supply Chain model of QSL Meyer Logistik QSL, , page 8

9 Our 4PL Services Brokering Operational purchasing / stock planning Promotion Management Cash Flow Management Customer Service Helpdesk / Order Taking Complaint Management QSL Satisfaction Surveys Sustainability Quality Management / Product complaints handling Environmental services Reporting / IT Solution / Controlling Meyer Logistik QSL, , page 9

10 Our 3PL Services Warehousing Multitemperature / zentral & dezentral Merchandize & Uniforms for EMEA Consignment Stocks Distribution Inbound Transports Multitemperature Restaurant Deliveries Backhauling Meyer Logistik QSL, , page 10

11 Our long-haul transports connect europe Service zu 12 Ländern / Restaurants With our multi-temperature fleet we ensure that deliveries are made punctually 14 Lager to our & 20 cargo Cross clients Dockings and QSL locations while strictly maintaining the refrigeration chain at all temperatures. Über Artikel & 18 Mio auf Lager 450 internationale Lieferanten Lieferungen / Jahr 90% eigene Multitemp LKW Meyer Logistik QSL, , page 11

12 Our network 2006 Foundation of Meyer QSL for Burger King Germany 2007 Plattform for Poland, Russia, Bulgaria 2008 Service for Romania 2010 Start for YUM! Brands and IKEA 2011 Service start for Czech, Slovakia, Austria, Swiss, Slovania, Italy 2012 Start KFC & Starbucks Czech Republic, Start France 2013 Start up support for Burger King South Africa and Finland 2014 Start Ditsch / Start Poland with KFC, PH, Starbucks, Fresh Point 2015 Start Burgerista, Brezelkönig, Hans im Glück, and Kochlöffel in Germany as well as Dairy Queen in Poland 2016 Start Spain, Hungary, Romania und The Netherlands Meyer Logistik QSL, , page 12

13 Network QSL Group QSL division country warehouses Direct QSL DACH Germany 5 warehouses & 2 CD Direct QSL DACH Austria Bergheim & 3 CD Direct QSL DACH Switzerland Sennwald Direct QSL the Balkans Slovenia & CroaVa Ljubljana Direct QSL SOUTH/WEST France & Corsica Bondoufle & 12 CD Direct QS SOUTH/WEST Italy & Malta Verona, Roma, Palermo & 4 CD Direct QSL EAST CZ & SK Prague & 2 CD Direct QSL EAST Poland Blonie, Sosnoviec & 3 CD export countries Export QSL DACH Germany FI, RU, NL, UK, BE, HU, RO, BU, ZA, ISRAEL, TR, KARIBIK, NIGERIA Export QSL EAST Poland Uzbekistan, Ukraine, Kazakhstan Meyer Logistik QSL, , page 13

14 Employees secret of success So that we as a company can continue to develop, we strengthen our structures of the sector knowledge management : Cooperation with BA & THM grant of research grants through QSL Training and further education Start of training for IT specialist in system integration Start of training for office assistants Meyer Logistik QSL, , page 14

15 Our trucks 1,100 (Meyer Group) / 130 (QSL Group) own trucks exclusively temperature controlled 1,700 employed drivers / trained at our own training department, digital tests & qualification as well as personell accompanied rides Training modules via ipad Meyer Logistik QSL, , page 15

16 Truck Information Systems: PIMM Our customers get delivery time forecasting with real time information from our help desk or on our online platform PIMM (Personal Information Management Monitor). Customers can get these information by themselves online or with our App ipimm. With it the restaurants can read off exactly, what time our trucks will arrive. Meyer Logistik QSL, , page 16

17 Truck Information Systems: ipimm Meyer Logistik QSL, , page 17

18 Drop & Go For the documentation of condition and completeness we make photos of every pallet. This spares the restaurant employees the delivery controls in presence of the driver and simplifies the processes of our customers as well as of the freight carrier. Meyer Logistik QSL, , page 18

19 Meyer Logistik Less emission, more efficiency Everybody is talking about green logistics, we just life it. After we have deployed natural-gas trucks for supply in agglomerations, now we also supply our customers with all-electric delivery trucks. To conserve ressources, we installed LED-lights at our 7,000 sqm storage in Dornstadt. Meyer Logistik QSL, , page 19

20 Quality Management IFS II Logistics higher standard International highest Food Standard DIN ISO QM Struktur Reports directly into GM Local Quality Manager OPS & QM Audits Our quality audit department, founded in 2014, performs continuously and without announcement OPS & QM quality audits at our locations Service Level 2015 Germany 99,91 % order accuracy 98,35 % punctuality Meyer Logistik QSL, , page 20

21 Quality Complaint Management Product quality complaints Logistics Service Complaints Food know how in the Team Handling of complaints directly with suppliers Electronical platform with automatic communication Meyer Logistik QSL, , page 21

22 Waste Management / industry solution Supplier Integrative solution Closes the loop Documents environmental management Optimises costs Raw Material QSL Interseroh Restaurant Customer Meyer Logistik QSL, , page 22

23 IT-Solution Software landscape Meyer QSL Meyer Logistik QSL, , page 23

24 Social Engagement & Values Diversity We represent equal opportunities and appreciate our employees from different cultures / religions / origin / gender / age / handicap We support with donations instead of presents We support Die Tafeln for poverty reduction in Germany. We donate for and run at the annual JP Morgan Corporate Challenge in Frankfurt. Meyer Logistik QSL, , page 24

25 Thank you very much! Your contact person at QSL: Thorsten Kilgenstein Meyer Logistik QSL, , page 25