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1 Version SAP Service Catalog 2018 R&D/Engineering and Sustainability 1 / 39

2 Success Is Predictable Dear customer, As the consulting organization of SAP SE, SAP Digital Business Services feels particularly committed to the success of each of your SAP software projects. For this reason, we not only offer you the usual individual consulting services but also a selection of so-called engineered services. We can do for you what we have already done for many other customers. This know-how and the associated best practices, available to you as standardized service packages, are judiciously combined to meet your requirements. In this catalog, we have put together the services that provide valuable support for your projects in the areas of product lifecycle management; portfolio and project management; environment, health, and safety management; product compliance; and enterprise asset management. Included are business assessments and SAP Model Company services to evaluate new topics and rapid-deployment solutions for secure and rapid implementation of new processes, as well as functional enhancements and additional solutions. The SAP Digital Business Services portfolio offers proven services with high investment security and a faster return on investment. Now you can explore the potential of your SAP solution even better you have the choice with services from SAP. Michael Schmidt Service Portfolio Manager SAP Digital Business Services SAP SE Eudes Canuto Business Development Manager SAP Digital Business Services SAP SE 2 / 39

3 Table of Contents 4 SAP Engineered Services 5 SAP Model Company 8 Services 9 SAP Digital Business Services Overview R&D/Engineering and Sustainability 10 Product Lifecycle Services 11 SAP Model Company for R&D/Engineering and Sustainability 12 Implementation Service for SAP PLM 13 SAP Engineering Control Center 14 SAP Product Lifecycle Costing 15 Enhancement Service for SAP PLM 17 Rapid Deployment of SAP 3D Visual Enterprise 18 Portfolio and Project Services 19 SAP Digital Business Services Overview R&D/Engineering and Sustainability 20 SAP Model Company for R&D/Engineering and Sustainability 21 SAP Innovation 22 Enhancement Services for SAP Portfolio and Project 24 Sustainability Services 25 SAP Digital Business Services Overview R&D/Engineering and Sustainability 26 SAP Model Company for R&D/Engineering and Sustainability 27 Assessment and Improvement of Sustainability Initiatives 28 Health and Safety for SAP EHS 29 EHS (Generic Service) 30 Product Safety and Stewardship Engineered Services 31 Environmental 32 E-Permit to Work and Worker Safety 33 SAP Connected Health 34 Enterprise Asset Services 35 SAP Digital Business Services Overview R&D/Engineering and Sustainability 36 SAP Model Company for Asset 37 SAP Enterprise Asset 38 Implementation for SAP Multiresource Scheduling Contact: plmservices@sap.com Version / 39

4 SAP Engineered Services SAP offers services to support the implementation of successful SAP software projects (see Figure 1 and Figure 2). This includes not only consulting services but also SAP engineered services. SAP engineered services are modular and preconfigured solutions with support for best practices and experience from other customer implementations built in. They also include a specific scope and timeline. The aim of SAP engineered services is to deliver a preconfigured solution that will help you reduce effort, costs, and risks in your project. Figure 1: Modular and Preconfigured Solutions Value Adding Powerful solution for plan, build, and run projects Predefined accelerators Predictable outcomes and deliverables Quick Clearly defined scope Reuse of existing expertise and content Resources when you need them Reduced Cost Attractive fixed-price service utilizing global resources Reduced resource requirement from business and IT Figure 2: Solutions Tailored to Your Business Needs Mobility Cloud Analytics Lines of business Business needs Software Service Content Enablement Industry solutions Technology and database 4 / 39

5 SAP Model Company SAP Model Company service is an accelerator service that combines standard line-of-business or industry software from SAP, SAP Best Practices packages, SAP Rapid Deployment solutions, and content from the SAP Activate innovation adoption framework to develop repeatable implementation scenarios to provide the latest innovations for all future implementation projects. It includes service and product enhancements to jump-start your implementations (see Figure 3). You can use SAP Model Company for: Demo scenarios The concept phase as a reference system for conceptual design Feasibility studies (proof of concept) and prototypes Projects that must deliver first results quickly The basis for productive implementations Training Figure 3: SAP Model Company Service for R&D/Engineering and Sustainability IT PPM Commercial project management Innovation management Enterprise PPM Embedded and cloud analytics Software management Enterprise PPM Engineering to order PPM for R&D projects New product development and introduction Variant configuration Bills of material management Engineering control center Digital twin Recipe development Change management Document management Product lifecycle management Specification management Handover to manufacturing Product lifecycle costing Intelligent product design engineering Embedded and cloud analytics Visualization Intelligent product design collaboration Incident management Chemical data management Environment, health, and safety Environment management Workplace sampling Risk assessment Embedded and cloud analytics Enterprise portfolio and project management (PPM) Environment, health, and safety management 5 / 39

6 SAP Model Company is based on the SAP Digital Transformation Framework methodology, the industry reference architecture, and the SAP Activate innovation adoption framework to implement SAP solutions. SAP Model Company includes the building blocks shown in Figure 4. Figure 4: The Building Blocks of SAP Model Company Accelerators Configuration and how-to guides, test and demo scripts, implementation tools Engineered service Handover and enablement workshops to jump-start discovery, exploration, and realization Business content Business process hierarchy, end-to-end scenarios, and process diagrams by roles Preconfigured solution Ready-to-run appliance, including all applications, configuration, and sample data Foundation SAP Activate + industry reference architecture + SAP Digital Transformation Framework SAP Solution Manager 6 / 39

7 Different SAP Model Company services are available. They can be specific to an industry, for example, for automotive, retail, or oil and gas companies. Or they can be focused on a line of business, for example, connected manufacturing, supply chain planning, R&D for engineering and sustainability, or asset management. The SAP Model Company service for R&D/Engineering and Sustainability and the SAP Model Company service for Asset are particularly important for several lines of business. These include product lifecycle management (PLM); portfolio and project management (PPM); environment, health, and safety management (EHS management); and enterprise asset management (EAM). SAP Model Company for R&D/Engineering and Sustainability covers many end-to-end scenarios in three main areas. The SAP Product Lifecycle (SAP PLM) application for use in: Bill-of-materials management CAD integration Handover to manufacturing Engineering change management Engineer-to-order (ETO) management Intelligent product design for systems engineering and collaboration Embedded software Product development for process industries Product lifecycle costing The SAP Portfolio and Project application for use in: Innovation management New product development and introduction IT portfolio and project management Portfolio and project management for R&D Commercial project management The SAP Environment, Health, and Safety (SAP EHS ) application for use in: Incident management Risk assessment Workplace sampling management Chemical data management Environment management The SAP Model Company service for Asset, which covers the following scenarios: General corrective maintenance Refurbishment (rotable) maintenance Preventive maintenance Predictive maintenance Pool-asset management maintenance Infrastructure, dismantle, and project maintenance Investment and project maintenance You can choose to host an SAP Model Company service on premise or as a cloud solution. 7 / 39

8 Services 8 / 39

9 SAP Digital Business Services Overview R&D/Engineering and Sustainability Product Lifecycle (PLM) Portfolio and Project Sustainability Enterprise Asset Discover and Prepare Model delivery assessment of third-party PLM integration Assessment and improvement of sustainability initiatives Advisory and strategy service for cloud Assessment for SAP Innovation Explore SAP Model Company for R&D/Engineering and Sustainability SAP Model Company for Asset Realize and Deploy Product lifecycle management services SAP Product Lifecycle Costing Services for SAP Portfolio and Project SAP Innovation health and safety management for SAP EHS product safety for SAP EHS SAP Multiresource Scheduling SAP Enterprise Asset SAP Engineering Control Center operational risk management for SAP EHS Rapid deployment of SAP 3D Visual Enterprise environment management e-permit to work and worker safety SAP Connected Health Run Enhancement service for SAP PLM Enhancement service for SAP Portfolio and Project 9 / 39

10 Product Lifecycle Services 10 / 39

11 SAP Model Company for R&D/Engineering and Sustainability Accelerate your prototyping, preparation, and exploration activities with a state-of-the-art reference landscape. By combining the latest SAP applications with support for related best practices all made available in the cloud you speed time to value and increase your project outcome. BUSINESS NEEDS Look for hands-on experience with the latest SAP appli cations and SAP Best Practices packages Face resource and system limitations and the need to reduce effort Benchmark your own practices against best practices DELIVERY APPROACH AND SCOPE Access to activated and preconfigured SAP solutions and best-practice support for product lifecycle management (process and discrete), portfolio and project management, and environment, health, and safety management Automated system provisioning, including all relevant software components Provisioning through the SAP Cloud portfolio, your preferred cloud provider, or on premise VALUE AND BENEFITS Faster time to value due to lower effort and higher reuse of best practices Lower cost of deployment due to deployment options in the cloud Reduced risks due to early knowledge transfer in the project DETAILS Service number: Contact: sapmodelcompany@sap.com DURATION 2 4 weeks RELATED SERVICES Business assessment for SAP PLM, SAP Portfolio and Project, the SAP Product Lifecycle Costing solution, and the SAP Innovation solution Rapid deployment of SAP Product Lifecycle for discrete and process industries Rapid deployment of SAP Portfolio and Project 11 / 39

12 Implementation Service for SAP PLM Simplify and accelerate your product development processes from idea to manufacturing. Gradually optimize and choose your sequence. Implement the advanced capabilities for product structure management, change management, access control and collaboration, status and action management, analytics, and more following your agenda. BUSINESS NEEDS Increase success rate of new products and product updates Eliminate data silos throughout the product lifecycle Support collaborative scenarios with external and internal parties Increase visibility and cross-departmental reporting DELIVERY APPROACH AND SCOPE Best practice based implementation of the selected options, including product structure management, access control management, engineering record, status and action management, or business context viewer Project preparation, kick-off workshops, and validation workshops System check, initial setup, and testing Knowledge transfer, support during going-live event, handover DETAILS Service number: Contact: DURATION 6 20 weeks RELATED SERVICES Rapid deployment of SAP Product Lifecycle for process manufacturing industries Rapid deployment of SAP Product Lifecycle for discrete manufacturing industries Enhancement service for SAP PLM SAP Model Company for R&D/Engineering and Sustainability VALUE AND BENEFITS Higher efficiency and streamlined management of product structures Secured and direct collaboration with external and internal partners Faster time to market with automated, cross-area change management processes Better decision support and higher transparency 12 / 39

13 SAP Engineering Control Center Streamline your document management with SAP Engineering Control Center as a holistic integration platform. Profit from the efficient base implementation and enjoy a powerful, highly customizable and future-proof environment. BUSINESS NEEDS Leverage templates and standardized folder structures Simplify exchange and management of your office documents within your SAP software Increase user adoption by offering drag-and-drop functionality for SAP software objects Leverage graphic support during search of product data DELIVERY APPROACH Installation and configuration of SAP Engineering Control Center in a test environment Activation of preconfigured document types and Microsoft Office integration Integration of the SAP 3D Visual Enterprise Viewer application Installation of graphic-supported class search and linking of documents with material masters Functional testing and knowledge transfer of the basic functionality of the SAP Engineering Control Center integration tool Definition of scope for following implementation or rollout projects DETAILS Service number: Contact: plmservices@sap.com DURATION 2 weeks RELATED SERVICES Rapid deployment of SAP Product Lifecycle for process manufacturing industries Rapid deployment of SAP Product Lifecycle for discrete manufacturing industries Rapid deployment of SAP 3D Visual Enterprise VALUE AND BENEFITS Increased efficiency through the elimination of redundancies and discontinued storage of documents Improved data quality and lower costs due to higher user adoption High return on investment due to cost-efficient implementation approach 13 / 39

14 SAP Product Lifecycle Costing Calculate product cost at greater speed and accuracy and with greater insight from early stages of development throughout the product lifecycle. Minimize time to value and optimize quotation and cost calculation processes by combining estimates and assumptions with available data from ERP software and other sources. BUSINESS NEEDS Improve quality, speed, and processing of early cost estimates Optimize quotation, simulation, and product lifecycle costing Combine estimates with data from SAP software and other sources Manage price determination and related confidence levels DELIVERY APPROACH Selection from predefined options, which include workshops, system configuration, testing, and knowledge transfer Prototyping option that includes initial system configuration, creation of a calculation schema, and connection to one SAP ERP application, with import of sample data over Microsoft Excel Analytics implementation option that includes configuration of standard views of the SAP HANA business data platform for SAP Product Lifecycle Costing, a display in SAP Lumira software, SAP Analysis for Microsoft Office software, and extensibility features for product lifecycle costing DETAILS Service number: Contact: plmservices@sap.com DURATION 4 6 Weeks RELATED SERVICES Technical implementation of SAP HANA business data platform Enhancement services for SAP Product Lifecycle Costing VALUE AND BENEFITS Higher win rate due to increased quality and delivery speed of quotes and bids Lower processing cost due to better use of data and process support Higher profits due to better cost control throughout the product lifecycle 14 / 39

15 Enhancement Service for SAP PLM Optimize your processes running on the SAP Product Lifecycle (SAP PLM) application. Benefit from proven and predefined packages that help you to manage and streamline collaboration scenarios, document management, handover to manufacturing, software management, and product compliance. BUSINESS NEEDS Maximize the value from your PLM investment Further improve PLM adoption and user experience Expect smart and proven solutions at low costs, aligned with the strategy advanced by SAP DELIVERY APPROACH AND SCOPE Presentation and validation of solution scope Preparation, delivery, activation, initial configuration, and testing Documentation and handover of the solution Scope of service according to documentation, available in the SAP Notes tool VALUE AND BENEFITS Higher return from your PLM investment Immediate and tailored process, adoption, and productivity improvements Leading-edge innovations you can leverage at low cost and with proven return DETAILS Service number: Contact: For more information: /plm-r-d-consulting.html DURATION 2 3 Weeks RELATED SERVICES Rapid deployment of SAP Product Lifecycle for discrete manufacturing industries Rapid deployment of SAP 3D Visual Enterprise SAP Engineering Control Center 15 / 39

16 ENHANCEMENT SERVICE FOR SAP PLM Scope Option Class: Access Control Manage and secure access to your product data effectively when you are collaborating with internal and external partners. The SAP Access Control application is fully integrated within the Web user interface for the SAP Product Lifecycle (SAP PLM) application and the CAD desktop. Scope Option: Downport to SAP GUI Maintenance of access control contexts in the SAP GUI interface include: Assign and maintain access control context in SAP GUI Transfer documents to further access control contexts using document management system (DMS) processes Scope Option: Mass Maintenance Enhanced management functions for authorizations include display of all existing authorizations at one central place and maintenance of authorizations for multiple PLM objects in a tabular form. Scope Option: PLM-PPM Integration Maintain PLM project authorizations within the SAP Portfolio and Project application. Assign or remove roles. Activate and deactivate PLM authorizations. Drill down to PLM access control context from the project. Scope Option: Reporting Reports enable users to upload and download core objects of access control management (access control contexts, roles, user groups, users). Includes reporting capabilities to review object authorizations and analyze access issues. Scope Option Class: Visual Enterprise Manage and secure access to your product data effectively when you are collaborating with internal and external partners. SAP Access Control is fully integrated within the Web user interface for SAP PLM and the CAD desktop. Scope Option: Visual Analytics Framework The visual analytics framework is the starting package for a quick development of user-friendly interfaces based on a 3D product model for different business cases. A sample implementation to analyze and visualize document status in the 3D viewables is provided. Scope Option Class: Document Manage documents that are generated in your SAP software system and external systems with a range of functions provided in the SAP Easy Document application, including powerful functions for accelerating DMS processes (search, approval). Scope Option: Approval Workflow An intuitive user interface lets you control status transition on the DMS supported by workflows and flexibly define approval processes with integration to digital signature software. Scope Option: Standard Process Tools The DMS standard process tools provide a process library for reoccurring DMS functions and checks. Examples include automatic determination of storage category, status and version control, and generation of short text. Scope Option: TREX Based Document Search The DMS search functionality based on text retrieval and information extraction (TREX) functionality speeds up search requests for documents within the classic scenario using SAP GUI (documents search: CV04N). Scope Option Class: Product Structure and Synchronization Scope Option: Mass Creation of Sync. Units The SAP Product Structure Synchronization application enables you to synchronize multiple product structures to build an end-to-end process along the value chain. Create multiple new synchronization units based on one or more template synchronization units. You can create new synchronization units for substructures or a complete product structure. Scope Option: PSM and PSS Configuration Enhancements Ability to assign global object dependencies in product structure management (PSM) software: add one local or one global object dependency per variant-change state. Show dependency coding based on variant validity date. Fuzzy configuration in PSM: The new logic supports a 120% simulation in PSM. Not all options must be specified. The explosion will show all valid variants. Synchronization: Based on fuzzy configuration, SAP Product Structure Synchronization is able to perform product structure synchronization (PSS) to synchronize a PSM subset. The hierarchy in the reconciliation workbench displays all source bills of material in the PSS workbench in a tree. Scope Option Class: System Integration and Software Mgmt. Software Control Center Manage the different systems in your product, including mechanics, electronics, and software, in an integrated and more seamless way. Integrate the authoring of the systems with their representation in SAP software data to manage product complexity better and deliver robust products. This solution comes fully integrated with SAP PLM and your software development landscape. 16 / 39 Scope Option Class: Product Lifecycle Costing Keep product costs and quotations in line with strategic targets using the SAP Product Lifecycle Costing solution. It supports the calculation of costs and other dimensions for new products or quotations in an early stage of the product lifecycle. Scope Option: Add-Ins Simple comparison of bills of material: compare two quantity structures from any level Side-panel browser: Display content of any URL inside the side panel sensitive to the selected item ERP DMS integration: Find and display an ERP document info record and upload or download attached originals Microsoft Excel import and export: Import and export quantity structures flexibly, including custom fields Scope Option: Apps for SAPUI5 Validation cockpit: Validate changes by reviewing all calculations of your interest and change values inside of those selected Admin data upload tool: Upload master data, such as material prices or activity prices, in a user-friendly way Quality checker: Check your calculation version for missing or outdated entries by applying customspecific rules Scope Option: Jobs for SAP HANA extended application services Mass Update: Update your calculations with respect to references as a scheduled job for extended services

17 Rapid Deployment of SAP 3D Visual Enterprise Enhance your product- and asset-related ERP data and processes with interactive graphics and animations. Use visualization to improve decision-making, lower costs, increase customer service, and assure product quality and asset reliability. BUSINESS NEEDS Use visualization across the enterprise Combine visualization with ERP data and processes Improve and simplify instructions or search capabilities Make processes such as handover to manufacturing more intuitive DELIVERY APPROACH AND SCOPE Installation according to the selected scope options: installation of SAP 3D Visual Enterprise (stand-alone scenario) or integrated (CAD direct integration or upload of virtual desktop infrastructure) with the SAP ERP application Project preparation, kick-off workshops, and validation workshops System check, initial setup, and testing Knowledge transfer, support during going-live event, handover DETAILS Service number: Contact: DURATION 6 10 Weeks RELATED SERVICES Enhancement service for SAP PLM SAP Model Company for R&D/Engineering and Sustainability VALUE AND BENEFITS Increased customer satisfaction due to better services and quality of operations Higher transparency and better decision support Lower cost in global operations through visual 3D product and asset information 17 / 39

18 Portfolio and Project Services 18 / 39

19 SAP Digital Business Services Overview R&D/Engineering and Sustainability Product Lifecycle (PLM) Portfolio and Project Sustainability Enterprise Asset Discover and Prepare Model delivery assessment of third-party PLM integration Assessment and improvement of sustainability initiatives Advisory and strategy service for cloud Assessment for SAP Innovation Explore SAP Model Company for R&D/Engineering and Sustainability SAP Model Company for Asset Realize and Deploy Product lifecycle management services SAP Product Lifecycle Costing Services for SAP Portfolio and Project SAP Innovation health and safety management for SAP EHS product safety for SAP EHS SAP Multiresource Scheduling SAP Enterprise Asset SAP Engineering Control Center operational risk management for SAP EHS Rapid deployment of SAP 3D Visual Enterprise environment management e-permit to work and worker safety SAP Connected Health Run Enhancement service for SAP PLM Enhancement service for SAP Portfolio and Project 19 / 39

20 SAP Model Company for R&D/Engineering and Sustainability Accelerate your prototyping, preparation, and exploration activities with a state-of-the-art reference landscape. By combining the latest SAP applications with support for related best practices all made available in the cloud you speed time to value and increase your project outcome. BUSINESS NEEDS Look for hands-on experience with the latest SAP appli cations and SAP Best Practices packages Face resource and system limitations and the need to reduce effort Benchmark your own practices against best practices DELIVERY APPROACH AND SCOPE Access to activated and preconfigured SAP solutions and best-practice support for product lifecycle management (process and discrete), portfolio and project management, and environment, health, and safety management Automated system provisioning, including all relevant software components Provisioning through the SAP Cloud portfolio, your preferred cloud provider, or on premise VALUE AND BENEFITS Faster time to value due to lower effort and higher reuse of best practices Lower cost of deployment due to deployment options over the cloud Reduced risks due to early knowledge transfer in the project DETAILS Service number: Contact: sapmodelcompany@sap.com DURATION 2 4 weeks RELATED SERVICES Business assessment for SAP PLM, SAP Portfolio and Project, SAP Product Lifecycle Costing, and SAP Innovation Rapid deployment of SAP Product Lifecycle for discrete and process industries Rapid deployment of SAP Portfolio and Project 20 / 39

21 SAP Innovation Foster innovation, capture it, and rapidly convert it into industry-leading, value-generating initiatives with the SAP Innovation solution. Enable your organization to run innovation campaigns, accelerate ideation processes, and bridge the innovation gap in less than eight weeks. BUSINESS NEEDS Implement a structured approach to foster innovation on premise or in the cloud Understand the innovation best practices for finding more needles in the haystack Improve idea management structures with an integrated ideation platform DELIVERY APPROACH AND SCOPE Prepare project, select optional components, and confirm technical installation Validate scope of best practices, conduct fit-gap analysis, and capture innovation management requirements Activate solution, implement requirements, and test solution Supervise the going-live event and handover of the SAP Innovation solution implementation VALUE AND BENEFITS Bridge innovation silos across functions, business units, and regions Accelerate ideation process, speed up idea-to-concept phase Foster interdisciplinary team building Increase employee engagement to participate in ideation process DETAILS Service number: Contact: plmservices@sap.com RELATED SERVICES Business assessment service for SAP Portfolio and Project SAP Model Company service for R&D/Engineering and Sustainability Rapid deployment of SAP Product Lifecycle for process manufacturing industries Rapid deployment of SAP Product Lifecycle for discrete manufacturing industries Enhancement services for SAP Portfolio and Project Rapid deployment of product development based on SAP Portfolio and Project 21 / 39

22 Enhancement Services for SAP Portfolio and Project Optimize your portfolio, project, and resource management processes. Benefit from proven and predefined packages that help you to increase the return from your project portfolio. With a defined scope and predictable costs, there are no surprises. BUSINESS NEEDS Improve adaption and user experience of portfolio and project management Maximize the value from your portfolio and project management investment Enhance your SAP software with proven add-ons Lower costs for enhancements DELIVERY APPROACH AND SCOPE Presentation and validation of solution scope Preparation, delivery, activation, initial configuration, and testing Documentation and handover of the solution Scope of service according to the documentation, available in the SAP Notes tool Toolbox for portfolio and project management DETAILS Service number: Contact: plmservices@sap.com DURATION 2 3 Weeks RELATED SERVICES Rapid deployment of SAP Portfolio and Project SAP Model Company for R&D/Engineering and Sustainability VALUE AND BENEFITS Higher return from your portfolio and project management investment Immediate and tailored process, adaption, and productivity improvements Leading-edge innovations you can leverage at low cost and proven return 22 / 39

23 ENHANCEMENT SERVICES FOR SAP PORTFOLIO AND PROJECT MANAGEMENT Portfolio Note Solution Extended financial and capacity planning Optimize your planning steps during your annual portfolio planning and budgeting cycle Prioritization dashboard The number of projects is a constantly growing figure in all business areas, whereas the resources delivering those projects are usually limited. Use the prioritization dashboard to leverage your resources and optimize your project portfolio Project organization Manage project resources efficiently on item level Flexible item hierarchy Gain support to handle item hierarchies flexibly Gate Approval Workflow Support decision-making in the SAP Portfolio and Project application. Project Reporting Note Solution Advanced reporting Analyze one or more projects without time delay, which increases transparency and effectiveness of your project management Microsoft Office export Create status reports in Microsoft PowerPoint and other Microsoft Office formats directly from SAP Portfolio and Project Earned value management Analyze project-related progress in SAP Portfolio and Project based on official standards advanced by SAP following implementation in the SAP ERP application project system (PS) Project cost reporting Enable project-centric and cross-project evaluations in SAP Portfolio and Project, all based on accounting integration or object links. Resource Note Solution Easier assignment of roles and resources to tasks Simplify the process of assigning roles and resources to your project tasks Resource simulation Perform resource simulation across projects based on available SAP partners and the demand for project roles Resource dashboard Support operational resource management with flexible selection criteria, interactive visualization, color coding, and alerts in a single planning environment Resource management across controlling areas Extend your resource planning and accounting process for a more complex scenario with multiple controlling areas. Support automatic creation of controlling objects and integrate with the time recording consulting solution and the portfolio monitoring process Utilization dashboard Report utilizations within SAP Portfolio and Project. Visualize in the standard fast-entry screen based on self-defined icons and texts specified during customizing. Project Note Solution Integrated cost planning Plan labor costs and material costs in SAP Portfolio and Project without having to jump to the back-end ERP software Risk management Administrate risks on project and phase levels using risk checklists Time approval Streamline the process of time-recording verification. The solution allows a project manager to either approve or decline selected time recordings Time recording Streamline the process of project-based time recording with SAP Portfolio and Project using task or role assignments List of open points Create and manage open points that have to be completed in order to meet project expectations and to execute the project successfully Agile project management Use simple SAP Fiori apps for backlog planning, iteration planning, and review within product lifecycle management software using the agile project management service. Leverage the comprehensive functionality of SAP Portfolio and Project to stay on top of your projects. Portfolio and Project Toolbox Note Solution Advanced field control using BRFplus Support extended field configuration of portfolio management screens based on rules defined in the SAP Business Rules component using Business Rule Framework plus. Offers change configuration functionality with no coding or customizing work required Enhanced field and tab control Control your fields in items and decision points. The consulting solution fulfills enhanced requirements, such as control depending on the item type or decision point used Guided procedure Guide your employees through different process steps to manage items in SAP Portfolio and Project, giving them the support to change item and project data in one flow Generic mail framework Send out freely definable s from SAP Portfolio and Project Advanced numbering Automatically generate consecutive initiative, item, and project numbers according to your naming conventions Subproject creation Direct creation of subprojects within the main project within SAP Portfolio and Project Business scenario enablement Implement different business scenarios within the same instance of SAP Portfolio and Project Multiresource-enabled Microsoft project download Download a project in SAP Portfolio and Project to a Microsoft project with multiple resources in a role Automatic replanning Combine different features to optimize the usability for planning dates and capacity in project management Team dashboard Manage team activities in context of project planning and execution. PPM migration service Migrate the master data and process data from one SAP Portfolio and Project software system to another. 23 / 39

24 Sustainability Services 24 / 39

25 SAP Digital Business Services Overview R&D/Engineering and Sustainability Product Lifecycle (PLM) Portfolio and Project Sustainability Enterprise Asset Discover and Prepare Model delivery assessment of third-party PLM integration Assessment and improvement of sustainability initiatives Advisory and strategy service for cloud Assessment for SAP Innovation Explore SAP Model Company for R&D/Engineering and Sustainability SAP Model Company for Asset Realize and Deploy Product lifecycle management services SAP Product Lifecycle Costing Services for SAP Portfolio and Project SAP Innovation health and safety management for SAP EHS product safety for SAP EHS SAP Multiresource Scheduling SAP Enterprise Asset SAP Engineering Control Center operational risk management for SAP EHS Rapid deployment of SAP 3D Visual Enterprise environment management e-permit to work and worker safety SAP Connected Health Run Enhancement service for SAP PLM Enhancement service for SAP Portfolio and Project 25 / 39

26 SAP Model Company for R&D/Engineering and Sustainability Accelerate your prototyping, preparation, and exploration activities with a state-of-the-art reference landscape. By combining the latest SAP applications with support for related best practices all made available in the cloud you speed time to value and increase your project outcome. BUSINESS NEEDS Look for hands-on experience with the latest SAP appli cations and SAP Best Practices packages Face resource and system limitations and the need to reduce effort Benchmark your own practices against best practices DELIVERY APPROACH AND SCOPE Access to activated and preconfigured SAP solutions and best-practice support for product lifecycle management (process and discrete), portfolio and project management, and environment, health, and safety management Automated system provisioning, including all relevant software components Provisioning through the SAP Cloud portfolio, your preferred cloud provider, or on premise VALUE AND BENEFITS Faster time to value due to lower effort and higher reuse of best practices Lower cost of deployment due to deployment options over the cloud Reduced risks due to early knowledge transfer in the project DETAILS Service number: Contact: sapmodelcompany@sap.com DURATION 2 4 weeks RELATED SERVICES Business assessment for SAP PLM, SAP Portfolio and Project, SAP Product Lifecycle Costing, and SAP Innovation Rapid deployment of SAP Product Lifecycle for discrete and process industries Rapid deployment of SAP Portfolio and Project 26 / 39

27 Assessment and Improvement of Sustainability Initiatives Assess your possibilities, benchmark your current practices, and create a value-based implementation strategy and architecture. We support you on this journey and help you to improve your processes, simplify your solution architecture, map your requirements with the current SAP capabilities and build an implementation plan which delivers on promise. BUSINESS NEEDS Increase process automation and standardization Eliminate data silos and cope with new requirements Build a feasible, cost-effective, and rapid path to improve and upgrade Get a comprehensive picture of industry best practice for sustainability DELIVERY APPROACH AND SCOPE Identify and validate targets, expected benefits, current practices, and architecture Review best practices with SAP solution map against current and target state Conduct fit-gap analysis, prioritization, and validation of identified differences Develop target architecture, processes, and related implementation, upgrade, or strategy plan DETAILS Service number: Contact: DURATION 8 12 Weeks RELATED SERVICES product safety for SAP EHS operational risk management for SAP EHS Rapid deployment of SAP Incident VALUE AND BENEFITS Reduced total costs of ownership Higher return on your investment Higher efficiency and resource utilization 27 / 39

28 Health and Safety for SAP EHS This service delivers predefined content and features to implement health and safety management for SAP EHS more efficiently at reduced risk. In a short time, a company can manage hazardous substances, incidents, risk assessments, and occupational health better, based on the selected scope option. BUSINESS NEEDS Minimize production downtime and environmental damage Reduce effort to manage hazardous substances Keep employees healthy and increase efficiency of occupational health processes Reduce risk caused by operational changes and improve risk assessment DELIVERY APPROACH AND SCOPE the selected options: deployment package for the SAP Environment, Health, and Safety (SAP EHS ) application, including support for occupational health management, risk assessment, hazardous substance management, incident management, and change management Presentation and validation of solution scope Preparation, delivery, activation, initial configuration, and testing Documentation and handover of the solution DETAILS Service number: Contact: DURATION 3 6 Weeks RELATED SERVICES Assessment and improvement of sustainability initiatives product safety for SAP EHS environment, health, and safety management (generic) VALUE AND BENEFITS Higher return on your investment in EHS Lower costs and faster time to value Immediate and tailored process, adaption, and productivity improvements 28 / 39

29 EHS (Generic Service) Use this generic service for time and material projects in the area of operational risk management. The service includes functionality from EHS management software that supports incident management, risk assessment, occupational health management, hazardous substance management, and management of change. BUSINESS NEEDS Reduce risks to prevent accidents, consistently execute management systems, enforce standard operating procedures Decrease cost of compliance, improve productivity with automation, avoid costs from incidents and interruptions Maximize return on assets by increasing operating efficiency, improve production and maintenance, enable process safety, and avoid downtime DELIVERY APPROACH AND SCOPE Assess configuration of the target landscape and current problem areas Analyze requirements and processes Inform the solution suite overview to prepare for the implementation of operational risk management for SAP EHS Recommend a road map, project scope, project plan, and estimate DETAILS Service number: Contact: DURATION 3 12 Weeks RELATED SERVICES Assessment and improvement of sustainability initiatives Rapid deployment of SAP Incident operational risk management for SAP EHS VALUE AND BENEFITS Higher return from your EHS investment Better decisions due to easy access to environment, health, and safety data Faster time to value 29 / 39

30 Product Safety and Stewardship Engineered Services Enforce compliance at each step of the product lifecycle with product safety and stewardship solutions from SAP. Use the tailored and proven implementation service options for an EHS specification database, EHS management, global label management, or on-demand options. BUSINESS NEEDS Meet legal, safety, and sustainability requirements along the supply chain Make environment, health, and safety data easily accessible to internal and external business partners over the Internet Gain greater visibility of safety and sustainability risks DELIVERY APPROACH AND SCOPE Setup and configuration of the selected options Training of key users Implementation package with predefined tools, data, and templates Handover of the implemented solution DETAILS Service number: Contact: DURATION 3 12 Weeks RELATED SERVICES Assessment and improvement of sustainability initiatives Rapid deployment of SAP Incident operational risk management for SAP EHS VALUE AND BENEFITS Higher revenues due to compliance with safety, legal, and sustainability requirements Better decisions due to easy access to environment, health, and safety data Lower risks and increased visibility of environment, health, and safety risks 30 / 39

31 Environmental Optimize your emissions water management and your permit and license management with SAP EHS. Use this prepackaged and proven service to install and configure software that supports the basic business processes. BUSINESS NEEDS Implement standard processes across the plant portfolio or conform to environmental regulations Demonstrate compliance and prepare legal reports Track data and actions for audits and verification Improve and speed up legal and internal reporting processes DELIVERY APPROACH AND SCOPE Initial scoping workshop to understand and cover organizational requirements Documentation, including blueprint, configuration, and training documents Setup of development system Implementation and configuration of chosen service options Training and know-how transfer to key users and going-live support DETAILS Service number: Contact: DURATION 8 20 Weeks RELATED SERVICES Sustainably assessment service Rapid deployment of SAP Incident operational risk management for SAP EHS VALUE AND BENEFITS Lower risks with consistent, audible, and transparent business processes Lower costs and reduced workload due to reporting and process automation Higher efficiency due to early identification of deviations and critical issues Top-line growth enabled with a scalable solution for global compliance 31 / 39

32 E-Permit to Work and Worker Safety This service provides the baseline for implementing the SAP Work Clearance application. It offers an easy entry point for companies wanting to add core work-permit management functions to their EAM software from SAP, safely manage assets, and meet audit requirements using electronic work permits. BUSINESS NEEDS Standardize the work-permit process following industry best practices Systematically control work permits to satisfy audit and safety requirements Manage electronic work permits DELIVERY APPROACH AND SCOPE DETAILS Service number: Contact: RELATED SERVICES Rapid deployment of SAP Asset Analytics Accelerates the permit-to-work process based on best practices Follows a predefined methodology and uses prebuilt development Includes predefined processes and an optional work permit with Adobe Interactive Forms Uses template-driven master data based on the extensive implementation experience of SAP Allows delta scope, if any, to be purchased separately VALUE AND BENEFITS Standardization of the electronic permit-to-work process in line with industry standards Availability of system controls to prevent permit manipulation and allow permit audits Quick deployment of electronic work-permit management integrated with plant maintenance 32 / 39

33 SAP Connected Health Be ready for digital health with a rapid setup of an SAP Connected Health network. Physicians and researchers can combine from various sources structured and unstructured clinical information as well as genomic data, such as clinical information systems, tumor registries, and biobank systems. They can even include text documents, such as physicians notes or doctors letters. BUSINESS NEEDS Collect and consolidate data from many formats, including structured, unstructured, and genomics data Collaborate with your peers to share medical insights Apply authorization and role concept to data privacy and security regulations for sensitive medical data DELIVERY APPROACH AND SCOPE Identify relevant business use cases during scope validation Set up an SAP Connected Health network running on the SAP HANA business data platform Connect and load source systems with related business transformations Tailor the solution to the end user s needs with flexible configuration options Train the end user in order to start the pilot phase successfully with business users DETAILS Service number: Contact: DURATION 8 weeks RELATED SERVICES Quick-start implementation of SAP Data Services VALUE AND BENEFITS Access and analyze in real time large amounts of clinical data, documents associated to patients, and genetic variants of genome samples Filter patients according to different attributes and save them as a patient cohort Offer a platform for next-generation precision medicine and prevention-support applications 33 / 39

34 Enterprise Asset Services 34 / 39

35 SAP Digital Business Services Overview R&D/Engineering and Sustainability Product Lifecycle (PLM) Portfolio and Project Sustainability Enterprise Asset Discover and Prepare Model delivery assessment of third-party PLM integration Assessment and improvement of sustainability initiatives Advisory and strategy service for cloud Assessment for SAP Innovation Explore SAP Model Company for R&D/Engineering and Sustainability SAP Model Company for Asset Realize and Deploy Product lifecycle management services SAP Product Lifecycle Costing Services for SAP Portfolio and Project SAP Innovation health and safety management for SAP EHS product safety for SAP EHS SAP Multiresource Scheduling SAP Enterprise Asset SAP Engineering Control Center operational risk management for SAP EHS Rapid deployment of SAP 3D Visual Enterprise environment management e-permit to work and worker safety SAP Connected Health Run Enhancement service for SAP PLM Enhancement service for SAP Portfolio and Project 35 / 39

36 SAP Model Company for Asset The SAP Model Company service for Asset offers a ready-to-run, comprehensive reference solution to support financial and operational asset management; plant maintenance; technical procurement; and parts, service, and materials management. Relevant business content, accelerators, and enablement services help you decrease risks and accelerate adoption. BUSINESS NEEDS Maintain production lines Maintain facility and infrastructure Manage procurement and storage of spare parts, supporting materials, and tools DELIVERY APPROACH AND SCOPE DETAILS Service number: Contact: RELATED SERVICES Applicable to all SAP Value Assurance service packages Ready-to-run appliance with applications, configuration, and sample data Fully documented business processes, configuration guides, and test scripts Sales, presales, and trial Support for discovery and prototyping An implementation jump start Workshops and customer-specific development VALUE AND BENEFITS Reduced costs and resource effort thanks to a preconfigured, ready-to-run solution Elimination of risk through a proven reference solution architecture and comprehensive process support Increased innovation adoption and decreased time to value through support of agile and lean principles Accelerated enablement and increased engagement 36 / 39

37 SAP Enterprise Asset The SAP EAM checklist service for SAP assurance and compliance software enhances the integration of product management and quality management to enable a complete checklist process. BUSINESS NEEDS Checklists are often needed in the area of maintenance and service to document the results of inspections and checks with a legal binding. To reduce the effort for master data management and work planning, the checklists have to be created automatically following a defined logic. Standard SAP software functionality offers various options to build checklists: work-order operations, inspection rounds (measured points), notification items, and failure mode and effects analysis (FMEA) for greater visibility of safe and sustainability risks. DETAILS Service number: Contact: plmservices@sap.com RELATED SERVICES Service for handling unit management Service for just-in-time and just-in-sequence Checklist for SAP Enterprise Asset DELIVERY APPROACH AND SCOPE Automatic generation of object lists Automatic checklist generation Checklist simulation Add-on for the SAP Work Manager mobile app that records mobile checklist results Functionality to record mobile checklist results provided by an SAP Fiori app Auditor-proof documentation through a PDF file Delivery within a short time at a fixed price VALUE AND BENEFITS Preconfigured checklist solution Dynamic checklist-generation tools, mobile checklist recording, and auditor-proof documentation 37 / 39

38 Implementation for SAP Multiresource Scheduling Put your resources in the right place for the right purpose at the right time. Streamline resource planning and workforce scheduling whether you provide field services, professional services, or plant maintenance. Use our implementation service to get started within weeks and leverage the smooth integration with your existing applications and technologies. BUSINESS NEEDS Improve the transparency of your resource and demand planning scenarios Increase profitability by deploying your resources optimally Manage your resources by planning more efficiently Use ERP data and processes to plan your resources DETAILS Service number: Contact: DURATION 7 11 weeks DELIVERY APPROACH AND SCOPE Project kick-off workshop and installation the selected option for the project staffing, plant maintenance, and field services scenarios Validation workshops for the selected options Knowledge transfer of the configured system to key users Going-live support workshops for the selected options VALUE AND BENEFITS Higher degree of productivity and resource utilization Lower costs and effective resource planning process Increased customer satisfaction and improved delivery performance 38 / 39

39 For additional information, please contact and sustainability 39 / 39

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