Maintenance of automated terminals Arto Keskinen, VP Intelligent Service Solutions, Kalmar
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1 Maintenance of automated terminals Arto Keskinen, VP Intelligent Service Solutions, Kalmar Maintenance of automated terminals Arto Keskinen 29-Jun-17 1
2 Who am I? Arto Keskinen 5 years in Kalmar. Currently VP, Intelligent Service Solutions 8 years in marine industry working in sales and product management for diesel engine manufacturer 5 years in software business, in product management, consultation and sales
3 In automated terminals an equipment breakdown can shut down part of the terminal for minutes.
4 One 30 min downtime in 8 hour shift means: 6% reduction in STS moves 12% longer truck turn around.
5 Topics What is special in automated terminal? Start up phase. Using and analysing data for decision making. Maintenance of automated terminals Arto Keskinen 29-Jun-17 5
6 What is special in automated terminal?
7 What needs to be taken into consideration? Effective exception handling Operations, maintenance and IT teams working as one team Planning is essential A change in skills sets Software maintenance and support Automation infrastructure maintenance
8 Exception handling in automated terminal New role in the operator s room: the system operator Acts as a gatekeeper Monitors the equipment and overall performance Decides which machines require repair Manages the exception handling Ensures the equipment is in good condition Things to remember Planning of availability and needs from operations point of view Coordination between operations, IT and maintenance Maintenance of automated terminals Arto Keskinen 29-Jun-17 8
9 Maintenance planning - from unscheduled to scheduled Sensitive automated equipment requires a targeted, routine preventive maintenance program to ensure proper operation and provide maximum in-service lifespan Systematic maintenance procedures Calibration and regular inspections are requirements, not options Decisions are based on the data gathered from the machines Example Manual vs Automated Straddle Carrier Maintenance hours* Human errors Unscheduled maintenance Scheduled maintenance Manual Straddle Carrier Automated Straddle Carrier Maintenance of automated terminals Arto Keskinen 29-Jun-17 9
10 Software maintenance and support program secures operational efficiency Testing of new releases in emulation environment Identify competences in own organisation/ partner with supplier Ensure level 1 capabilities on site for quick fixes and work arounds Supplier providing level 2 and 3 support 24/7 LEVEL 1 Problem definition LEVEL 2 Problem analysis & determination LEVEL 3 Problem resolution Maintenance of automated terminals Arto Keskinen 29-Jun-17 10
11 Infrastructure maintenance to ensure safety Fences Gates Light curtains Sensors Maintenance of automated terminals Arto Keskinen 29-Jun-17 11
12 The most demanding phase of your automation deployment is your start-up phase.
13 Failure rate Be ready for go-live Stage of service life Failure rate characteristics Root cause Start up/commisioning Normal operations End of life Decreasing failure rates Quasi-constant failure rates Increasing failure rates Early problems Random failures Wear out Overall failure rate Time Maintenance of automated terminals Arto Keskinen 29-Jun-17 13
14 Case study: Ramping up operations in 10 months instead of 12 and it s impact on financials Shorten time to reach full throughput potential (30 moves/hr) from 12 to 10 months. Higher customer revenue per month starting from the second month of operation. 1,4 M$ potential revenue improvement 2 M$ improvement in cash flow Almost 2M cash flow improvement for the terminal. Maintenance cost savings of 9M (appx. 16%) over a 10-year service contract. Potential savings in maintenance costs and initial investments. Calculation parameters 30 STS moves per hour First year throughput target TEU s 150 $ per move Maintenance of automated terminals Arto Keskinen 29-Jun-17 14
15 What Start-up means? You need to establish your: Maintenance processes Competencies for managing automation Inventory strategy Health and safety plans Environmental plans IT administration support. Maintenance of automated terminals Arto Keskinen 29-Jun-17 15
16 How much data does your business produce everyday and what do you do with it?
17 Data is available, but are we able to act? Advanced analytics Remote diagnostic tools Human analysis Maintenance of automated terminals Arto Keskinen 29-Jun-17 17
18 Data analytics can be this Maintenance of automated terminals Arto Keskinen 29-Jun-17 18
19 Or this Maintenance of automated terminals Arto Keskinen 29-Jun-17 19
20 Or maybe this Maintenance of automated terminals Arto Keskinen 29-Jun-17 20
21 Using data in decision making Select basic KPI s to be followed up in the beginning and group them for different roles i.e. maintenance, IT and operations Once organisation is capable to go more in details then add more analytics Domain knowledge is crucial to be able to make right analysis Maintenance of automated terminals Arto Keskinen 29-Jun-17 21
22 Summary Maintenance in automated terminal is key for efficient operation Maintenance in automated terminal is a cooperation between operations, engineering and IT Start up phase is critical for successful ramp up of operations Use of data for decision making and continuous improvement Maintenance of automated terminals Arto Keskinen 29-Jun-17 22
23 Q&A
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