Why Dell? The keys to efficiency

Transcription

1 Why Dell? The keys to efficiency Are your customers struggling with inefficiency? Help them unlock productivity with Dell Efficient Office Solutions. See how Dell can help on p. 3.

2 CONTENTS Introduction 3 Laptops 4 5 Desktops & Workstations 6 7 Servers 8 9 Storage Client Services 12 Infrastructure Services 13 Efficient Office Solutions 14 Customer-Appointed Service Provider 15 2

3 Dell recommends Windows 7 Professional. Help conquer customer growing pains. Efficient Office Solutions make it easy. You hold the keys to help your clients overcome inefficiencies and over-taxed resources that can slow productivity to a crawl. Whether its streamlining back-end resources, increasing performance or liberating employees from their desktops, Dell Efficient Office Solutions let you lead your clients to better efficiency, which in turn leads to better productivity. It s just one of the ways businesses grow with Dell. See page 14 to learn more. Choose a solution With your advice and a wide range of products to meet every need, your customers can get the right solution to virtualize, consolidate or add capacity, quickly. Get them up and running fast Setup wizards make installation simple right out of the box. Or team up with Dell Deployment Services to give remote or on-site help. With over 20,000 deployments under our belt, their data will be in expert hands. Keep them up and running Optional Dell ProSupport gives you and your customers access to highly trained technicians in an average of 2 minutes or less, 7 days a week, 24 hours a day. Dell.com/partner/whydellsurvey 3

4 LAPTOPS Unlock productivity with mobile efficiency. If your customers need laptops that can take just about anything and keep performing, take a look at our three laptop lines. Responsive performance and incredible multitasking capability from 2nd generation Intel Core i5 and Intel Core i7 processors mean they can get more done when it counts most. L i d E6420 Latitude E6320 Latitude 2120 Turn any laptop into a complete security solution by adding: Certified Data Destruction to wipe data from failed hard drives (backed by written assurance that data was destroyed) Keep Your Hard Drive to allow your customers to maintain control of data when a system or drive fails, and determine the best way for hardware disposal Trend Micro Worry-Free to detect, block and remove viruses and other threats 4 Dell.com/partner/whydellsurvey

5 Dell recommends Windows 7 Professional. Vostro 3750 Latitude E5420 Vostro Laptops Created for small businesses with 10 or fewer employees, Vostro laptops deliver the security, support and value your customers need to get more work done in more places. Latitude Laptops Built to go the extra mile, Latitude laptops offer easy deployment, management and maintenance in a lineup including ultralight and ultrarugged designs. Screen sizes of 12.5", 13.3", 14.0" and 15.6" can fit any customer s needs. Dell Precision Mobile Workstations Dell Precision M4600 Your customers can rip through data and intensive applications away from the office with some of the world s most powerful mobile workstations. Extensive ISV-certification, fully compatible with Latitude E-series docks and accessories. Great for: Small-business road warriors. Gives outstanding battery life and comprehensive security options in a strong, smart-looking 14" laptop. Advanced Great for: Professionals looking for an affordable, flexible laptop. With a high- definition, 14" display, this newly redesigned laptop delivers a great viewing experience anywhere. Uncompromising workstation ability Great for: Creative professionals looking for impressive scalability and performance. A superior combination of 15.6" mobility and extreme mobile performance helps you get the most out of your applications. Vostro 3450 Latitude E5420 Dell Precision M4600 Performance Great for: Small-business professionals. Gives up to 1GB of discrete graphics in a 17.3" laptop for near-workstation- class performance without a high-end price tag. Premium Great for: Professionals who need mobility but also desktop-like screen size and performance. The most powerful Latitude E, with a 15.6" display. Ultimate mobile performance Great for: Technical professionals needing extreme workstation performance that fits in a carry case. A stunning 17.3" is ideal for fields such as design, engineering, defense and research. Vostro 3750 Latitude E6520 Dell Precision M6600 Accessories that enhance any laptop: Dell Mobile Series Projectors Compact, lightweight projectors for sales professionals, business owners and others who need to make powerful presentations on the move. Dell E-Port Replicator This docking station features a 130W AC adaptor and power cord. 5

6 DESKTOPS & WORKSTATIONS Optimal performance for optimal efficiency. Help your customers get more out of office work with these three powerful, reliable desktop lines powered by 2nd generation Intel Core i5 and Intel Core i7 processors. Scalable, configurable and in different price ranges, these desktops will fit right in and simplify business IT. OptiPlex 390 Turn any desktop into a complete productivity solution by adding: Advanced Intel Core i5 processors for extra performance when it s needed most Genuine Windows 7 Professional for easier management and greater connectivity Dell ProSupport for keeping systems up and running Accidental Damage Service to minimize employee downtime when liquid spills, drops or other qualified damage occurs Extended Battery Service to protect battery life for up to 3 years Hard Drive Data Recovery to help recover lost or damaged data from a failed hard drive 6

7 Dell recommends Windows 7 Professional. Vostro 460 OptiPlex 390 Dell Precision T1600 Vostro D sktops Vostro Desktops are easy on small business budgets without sacrificing essential features. They come in a variety of form factors to fit any office space, and are built to expand as a small business grows. OptiPlex Desktops Specifically designed for networked businesses, OptiPlex desktops feature exclusive technologies designed to improve IT management and reduce costs over time. D ll Precisi i Workstations Powered by the latest Intel Core and Xeon processors, these ISV-certified workstations are our highest performing, most scalable systems. Created to power through demanding graphics and data-intensive applications. Great for: Small businesses seeking a desktop that gives a strong foundation to grow on. Deliver the ability to integrate with the latest Dell business hardware and services. Vostro 260* Performance Great for: Small businesses needing more power and expandability. Offers tomorrow s features at a price that respects their budget today. Up to 1GB discrete graphics with dual-display support. Great for: Organizations with simple networks seeking a cost-efficient, expandable desktop. Delivers essential features at an affordable cost and security to help protect critical data. OptiPlex 390 Advanced Great for: Small and medium businesses with growing IT departments. Featuring four chassis options, this secure and easy-tomanage desktop can integrate seamlessly into virtually any office environment. Affordable workstation performance Great for: Professionals looking to run workstation-class applications on tight IT budgets. This system is a scalable, space-saving desktop, with advanced processor technology. Dell Precision T1600 Superior application performance Great for: Professionals seeking uncompromising performance and virtually limitless scalability. Twoprocessor speed is perfect for work in advanced analysis, engineering and design. Vostro 460 Mini Tower OptiPlex 790 Dell Precision T5500 Accessories that enhance any desktop: Dell 1355cnw Multi-function Color Printer Fax, scan, copy and print, all from one printer. Produces true-to-life color prints while reducing office clutter. Dell 3115cn Multi-function Color Laser Printer All the features of the 1355cnw, with the speed and durability that s perfect for faced-paced businesses. *Not powered by 2nd generation Intel Core i5 or Intel Core i7 processors. Dell.com/partner/whydellsurvey 7

8 SERVERS Built for speed to power productivity. If your customers want to keep applications and business processes available and responsive, Dell PowerEdge servers based on the Intel Xeon processor 5600 series are a smart choice. They ll help lower IT operating costs while delivering performance and reliability. PowerEdge R210 PowerEdge T310 PowerEdge T110 II Turn any server into a complete virtualization solution by adding: Next generation Intel Xeon processors with Intel Turbo Boost Technology to meet the demands of complex applications. Dell Management Console to reduce management complexity Next-generation virtualization with Intel Trusted Execution Technology for hardwarebased resistance to malicious software attacks Microsoft Hyper-V or VMware vsphere 8 Dell.com/partner/whydellsurvey

9 PowerEdge T110 II PowerEdge T310 PowerEdge M610 Entry servers A great first server quick, easy implementation into current IT infrastructure. Helps businesses centrally manage accessories, automatically back up critical files and more. Back-office servers Perfect for handling all back-office functions: large numbers of mailboxes, file sharing, remote access, collaboration and security. Database servers These give maximum density and extreme, yet energy-efficient, performance. Perfect for virtual-server farms and critical applications. Ideal for scale-out, growing resource needs. Great for: Small businesses looking for a first server to help them move from running peer-to-peer networks to sharing data from a centralised platform. Great for: Growing small businesses or remote offices that need a one-socket tower server that delivers enterprise-class performance, advanced systems management options and redundancy. Great for: Businesses that require exceptional virtualization in a two-socket rack server. Robust performance, enhanced memory capacity for intensive applications and advanced systems management. PowerEdge T110 II PowerEdge T310 PowerEdge R710 Enhanced Great for: Growing businesses and remote sites looking for a two-socket server with high performance, greater storage capacity, simplified system management and great value. Enhanced Great for: Small and medium businesses and remote offices. Delivers enhanced platform for virtualization, improved design, expandability and energy efficiency. Enhanced Great for: Businesses looking for a blade server that offers great virtualization and database performance. Increased memory capacity and energy-efficient design. PowerEdge T410 PowerEdge T610 PowerEdge M610 Accessories that enhance any server: PowerVault RD1000 Rugged, removable, perfect for small offices. Scalable up to 1TB, this backup disk drive helps protect critical files on Dell PowerEdge servers with a simple USB port connection. Dell PowerConnect J-SRX100 Services Gateway Secures your routers with features like Unified Threat Management (UTM) technology and Intrusion Prevention System (IPS). 9

10 STORAGE Give them the headroom to grow. If your customers businesses are growing but their storage capacity isn t, help them understand that the right storage solution can make a big difference. Dell s comprehensive storage portfolio always provides a solution that will fit their current IT environments and future needs. PowerVault MD MD1220 Turn any storage product into a complete backup solution by adding: Dell PowerVault DL2200 powered by CommVault with Simpana software for fast, diskbased backup and recovery Symantec Backup Exec for automated protection of critical data Proactive Maintenance for maximum availability to reduce service incidents by up to 40% and infrastructure stability* *Based on a Dell internal analysis of the average number of issues customers reported during the warranty period of those customers with Proactive Maintenance Service agreement. 10

11 Dell recommends Windows 7 Professional. PowerVault NX200 PowerVault MD1200 EqualLogic PS4000SV iscsi Direct-Attached Storage (DAS) Dedicated storage expansion that directly connects to a server. It s a fast, simple way to immediately deliver more breathing room without changing your customers IT environment. Network-Attached Storage (NAS) Gives extra storage and also enables multiple systems and clients to share files, making file and resource management simpler. It scales easily and eases backups. Storage Area Network (SAN) Allows multiple servers to share the same pool of storage resources, increasing utilization. It can also scale, providing high-performance storage to support applications. Great for: Small to medium businesses that need dedicated storage in a versatile, space-saving unit. Adds up to 24TB raw capacity of storage to the server. Great for mainstream and capacity-intensive applications. Great for: Small businesses that want to share and consolidate files, plus gain peace of mind with enterprise-class security and data recovery. Sets up quickly no special IT support needed. Great for: Entry-level storage consolidation in virtualized environments that require high availability, increased density and higher performance. Can support up to 32 physical servers. PowerVault MD1200 PowerVault NX200 PowerVault MD32x0i Shared Storage Arrays Enhanced Great for: Organizations in which capacity and cost per GB are key considerations. Consolidate up to four PowerEdge servers in clustered or virtualized environments. Exceptional performance, flexibility and scalability. Enhanced Great for: Companies that need to add highavailability, unified storage to their MD3200i or MD3600i iscsi storage system. Enables a single-file share to scale up to 192TB of raw capacity. Enhanced Great for: Small and medium businesses and remote offices that need iscsi SAN. High performance and easy expansion. PowerVault MD3200/MD3220 PowerVault NX3500 Dell EqualLogic PS4000SV iscsi Accessories that enhance storage: Dell SAS 15K 3.5" Hard Drive Hot Plug SAS interface delivers a data transfer rate of up to 6 Gbps. 600GB formatted capacity. Dell SATA 7.2K 3.5" Hard Drive Hot Plug Incorporates Serial ATA interface for faster data access. 2TB formatted capacity. PowerVault 110T LTO-3 Tape Drive A single, external drive that backs up max. 400GB of info at up to 288GB/hr (native). Dell.com/partner/whydellsurvey 11

12 SERVICES Tailor systems with the services your customers need. Ever wish you could expand your service capabilities without having to add headcount? Now you can. By reselling Dell services, you have access to expert resources and solutions that can help your customers boost productivity, reduce costs and improve efficiency. Make sure your customer s next system has award-winning Dell ProSupport Boost your profit potential by offering 24/7 Dell ProSupport on all system sales. A full package of asset and data protection service options from Accidental Damage Service to Certified Data Destruction is also available. Upgrade to ProSupport Mission Critical for fast on-site service within 2 or 4 hours. ProSupport Basic Hardware Service Telephone support for hardware incidents during business hours Telephone, chat and support available 24 hours a day, 365 days a year Next Business Day On-site Service after Remote Diagnosis* Collaborative third-party software and hardware troubleshooting support for select vendors to help facilitate issue resolution - * - Same Day or Mission Critical on-site parts and labour dispatch End-user configuration support for OS, common applications like Microsoft, Intuit and Adobe End-user network configuration support * For complete peace of mind Grow your portfolio by offering the following extra services to your customers: Hardware and data protection options simplifies PC repair and replacement to maintain employee productivity by minimizing downtime. Covers physical damage not included in the ProSupport Service scope, including liquid spills, drops and surges. lets your customers keep their damaged hard drive (under limited warranty) after a replacement to maintain control over sensitive, confidential data. provides customers with one replacement battery during the extended battery service coverage period. helps recover data that was not backed up on a failed hard drive. Data security options automatically backs up data on laptops or PCs and easily restores it after a drive failure, user error, virus attack or theft. destroys all hard drive data, provides certification of destruction and disposes of the disk to help you confidently meet compliance requirements. *Dell ProSupport: Availability and terms of Dell Services vary by region. For more information, visit 12 Dell.com/partner/whydellsurvey

13 Dell recommends Windows 7 Professional. Help them get more out of their infrastructure. Proactive Systems Management Support option for PowerEdge servers and PowerVault storage arrays that sends alerts and diagnostic information to customers about potential problems before they happen for fast, efficient resolution. Proactive Maintenance Support options to help your customers reduce unplanned downtime and stay ahead of backoffice issues. Includes scheduled assessments, patch management and detailed reporting of work performed to maintain a healthy infrastructure. Dell Ships Fast. Moving at the speed of business. Benefits of the Dell Ships Fast system include: 1 to help keep your business productive what you need right solution for your business response time you need Dell Ships Fast systems are great for businesses that require high performance and essential productivity, quickly. Dell.com/Partner/ShipsFast Remote Advisory Services Your customers can get help with specialized technologies and applications quickly and easily. Dell Remote Advisory services provide highly qualified certified experts who can provide quick answers. Phone-based and Internet-based consulting for: Virtualization Exchange Windows Server, Microsoft SQL Server, Red Hat Linux and more Dell Configuration Services Getting from a new system purchase to fullscale utilization can be costly, time consuming and can burden IT staff with manual repetitive tasks. You can help your customers accelerate, automate and customize new hardware systems configurations by incorporating images, BIOS and firmware during the manufacturing process. Getting it done up front ensures IT consistency, error-free configuration and faster, more costeffective deployment. That frees up time for your customers to spend on bigger priorities. 1 Limited quantities. Only available for orders placed by 5:50pm CT Sun.- Wed. Systems ship the next business day after an order is placed via next business day delivery if selected at checkout. Subject to order approval. Software and accessories ship separately and may arrive after your system. 13

14 SOLUTIONS Unleash your customer s business potential with Dell Efficient Office solutions. Your customers need to focus on critical tasks. That is why they turn to you for advice on efficient solutions for their business. Dell can help you recommend secure, integrated technology solutions that can improve efficiency and productivity for them and their entire company. For even greater performance and energy efficiency, your clients can upgrade their OptiPlex systems to include the smart technologies delivered by 2nd generation Intel Core processors Intel s best client CPUs. Efficient Office from Dell Learn more today. Dell.com/Partner/EfficientOffice 14

15 Dell recommends Windows 7 Professional. Become a Dell Customer Appointed Service Provider today It s important to your customers to have responsive, round-the-clock IT protection. That s precisely why you helped them put Dell ProSupport coverage in place. With an already-established, on-site support practice, now you can help your customers even more by becoming a Dell Customer Appointed Service Provider (CASP). It s a powerful way to add value to your business and play a more pivotal role in your customers business success. Plus, it s a move that can improve your bottom line. Maximize your on-site customer support offerings When you become a Customer Appointed Service Provider, our specialists will train you to resolve everyday hardware incidents so you can bypass script-based troubleshooting and get your customer up and running again. * You ll also gain access to our proprietary Dell Online Self Dispatch tool so you can efficiently dispatch the right parts and streamline incident resolution helping to keep your customers happy and your IT support staff productive. You won t have to maintain a spare parts inventory, and you can earn a labor remittance from Dell. ** Just imagine how that can help improve your bottom line. Once in control of service from start to finish, you ll set your business up for even greater success. It works for us, and it works for you just the way a true partnership should. As a D llc usto r App inted S rvice Provid r, yo ll b ble to: features available to CASP partners Enroll in CASP today Customer Appointed Service Provider is our program that enables Dell partners like you who already provide on-site customer support to also become the primary hardware service provider for your clients. With access to Dell Online Self Dispatch tools, you ll streamline efficiency and be able to offer your customers a complete start-to-finish solution. Join CASP Today. Visit Dell.com/Parnter/CASP to maximize your on-site support capabilities. * Support for Dell EMC, Dell EqualLogic or Dell Compellent storage platforms is not included in CASP/DOSD. ** Labor remittance is earned on qualified Dell systems. 15

16 Dell recommends Windows 7 Professional. " " ' " # ' ) % " $ %#$ "# $ ' $ $%, %# ## # & ")' " " + $ $ ' - $ $% - " # ($ " $ $ $% ) %# ##!$!# ' $ '#. " ## " # $. / %# ##!" #$ $ %#$ * " $ # # $ " # $ " $ ' $ %"" $ %#$ "# '!" #! $# $20 ($ " $ Start earning more at: dell.com/partner/nowisthetime2migrate