Curriculum Vitae of FLETCHER H. GLANCY th Street Lubbock, Texas Cell: (806)

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1 Curriculum Vitae of FLETCHER H. GLANCY th Street Lubbock, Texas Cell: (806) Education Ph.D. Texas Tech University, Rawls College of Business Projected: May 2010 Major: Management Information Systems Support Area: Technical Communications Dissertation Title: Deception Detection in Asynchronous Computer-Mediated Communication Dissertation Chair: Dr. Surya B. Yadav Dissertation proposal successfully defended September 25, 2009 Honors: AT&T Chancellor s Fellowship ISQS Doctoral Teaching Award, 2010 MBA Texas Tech University, Rawls College of Business December 2006 Concentration: General Business Honors: Rawls Scholar, Beta Gamma Sigma B.S. Mechanical Engineering, Missouri S&T January 1970 Honors: Tau Beta Pi, Pi Tau Sigma, Phi Kappa Phi Teaching Experience Graduate Teaching Assistant Principles of Operations Management three semesters with average evaluation of 4.75/5.0. Introduction to Management Information Systems two semesters with average teaching evaluation of 4.4/5.0. Assisted with the development and teaching of graduate class in ERP Systems using MS Dynamics and SAP. Technical Skills SAS, SPSS, SAS Enterprise Miner, Diction, LIWC. Statistical analysis including non-parametric analysis, ANOVA, MANOVA, Multivariate analysis including PCA, CFA, SEM. Data mining and Text mining.

2 Comprehensive Technical Editing. Research Interests Design Science Theory. Business and Competitive Intelligence. Data and Text Mining. Deception Detection in Computer-mediated communications. Unstructured Data Analysis including linguistic and semantic analysis. Computer-mediated communications. Teaching communication skills. Research Activities Journal Publications Glancy, F. H. & Yadav, S. B. (2009). A Computational Model for Financial Reporting Fraud Detection, Accepted at Decision Support Systems for a special issue on fraud detection. Conference Proceedings Glancy, F. H. (2007). An Investigation of Knowledge Management via Meta Analysis, Presented at the Big XII+ MIS Conference, April 1-2, Lawrence, KS. Glancy, F. H. (2009). Can Language Gender-style Influence User Initial Website Satisfaction?, Presented at the Big XII+ MIS Conference, April 4-5, Lincoln, NE. Work under Submission Work in Progress Glancy, F. H. & Yadav, S. B. (2009). Business Intelligence Conceptual Model Glancy, F. H. (2009). Deception Detection Theory for Asynchronous Computermediated Communication. Jones, D. R. & Glancy, F.H. (2009). An IT Functionality Adoption Model. Affiliations/Memberships Association for Information Systems Institute for Operations Research and Management Science Society of Competitive Intelligence Professionals Work Experience Consultant

3 Provide clients with grant preparation, economic impact analysis, supply chain analysis, competitive analysis, feasibility studies and inventory and business plans. Experienced in supply chain management, product management and manufacturing. Prepared a Value-Added Agricultural Development Grant proposal for Texas New Mexico Sugar Beet Growers Association. The USDA awarded them a $47,000 grant for a feasibility study. Prepared a Value-Added Agricultural Development Grant proposal for Southwest Guar Cooperative Association. USDA awarded Southwest Guar Cooperative a $500,000 Value-added Agricultural Development Grant. Prepared the Cooperatives Feasibility Study, Business Plan and Marketing Plan. The USDA with no comments or questions accepted them. Prepared the Cooperatives application for a USDA loan guarantee. The Cooperative was given a USDA loan guarantee of $1,000,000 for plant construction. RHODIA, INC., Cranbury, NJ North American Product Director Hydrocolloids P&L responsibility for all hydrocolloids sold in North America. Managed supply chain for guar gum including inventory, purchasing, transportation, cash flow and working capital for product lines with $60M in sales. Coordinated global pricing and sales for product lines sold through 7 enterprises. Coordinated new products from development through market introduction. Managed relationship with Indian joint venture. Prepared and implemented strategic business plans that improved profitability 75% in one year. Prepared and implemented a domestic guar strategy that resulted in additional sales of 3 MM lb. annually. Prepared and implemented raw material supply strategy that resulted in lowering working capital requirements by 40%, $13M. Implementing improving raw material tracking lowered the average transit time by 33%. Prepared and implemented product consolidation plans that decreased number of products by 50%. Inventory costs were reduced by 30%. As member of board of directors of the Indian Joint Venture, prepared and implemented marketing plan that increased JV sales by 30% through new sales in Asia Pacific, South and Central America. RHONE-POULENC, INC., Vernon, TX Plant Manager Vernon, Texas Plant Directed for all plant operations, safety, environmental, community relations, profitability, Union and personnel issues. Required high level of coordination and interface with sales, marketing,

4 product management in eight business areas and manufacturing locations in India, Pakistan, and Netherlands. Supervised 92 site employees, $11M fixed cost and produced products generating $50M sales. Led plant team that converted existing industrial production area to food grade production. First AIB audit resulted in score of 925, second audit scored 955 out of Reduced fixed costs by over 33% while increasing the production volume. Decreased plant work force by 25%. Combined and eliminated jobs without a grievance from the Union. Chartered, guided and facilitated process improvement team that increased production rates on key products by 400% and increased the yield 30%. Produced additional sales of $6M. Yield improvement resulted in annual savings of $1.2M. Facilitated team of hourly employees to develop a pay for skills program that increased production volume 20% in one year with a 4% reduction in hourly headcount. Negotiated Union contracts with no work interruptions. Formed 9 process improvement teams that saved $1M through waste minimization and quality improvement. Led plant to achieve ISO-9002/EN Certification in ten months. Certification audit had no findings. Negotiated reduction in plant property tax that resulted in savings of $650,000. Participated in corporate task force setting standards for mechanical integrity for all North American manufacturing sites. Coordinated raw material quality improvements with Indian Partner. Audited the manufacturing sites in India. RHONE-POULENC INC., Cranbury, NJ Project Manager Maintenance/Operations, North American Manufacturing Task Force Evaluated North American plant sites and business units for consolidation and cost reductions. Provide maintenance, engineering, energy and operations expertise for recommendations to R- P Inc. s executive committee. Accomplishments Assisted in the development of recommendations that identified fixed cost savings of 19%, $33.7M/year. Assisted in development of recommendations that specifically identified restructuring of plant organizations to achieve the fixed cost savings. Co-authored computer program that standardized plant budgeting and integrated P&L by business, product and production unit, calculated cash flow, return on assets, standard product costs, unit utilization, captive use of products. Prepared cost estimates with a ± 20% accuracy for relocation of facilities including implementation schedules and cash flow. The impact of each option on the business profitability was evaluated. RHONE-POULENC INC., Freeport, TX

5 AMOCO CHEMICALS, Texas City, TX AMOCO CHEMICALS, Joliet, IL