Software for the hair and beauty industry

Transcription

1 Software for the hair and beauty industry

2 Software for the hair and beauty industry Testimonials... Don t just take our word for it ha viding each client wit l about hair and pro ca ati fan are ke we ma e s At Sally Montagu management system that is ensuring our of rt Pa. ce en eri personalised exp booking easy. A CUT ABOVE THE REST Is it time to give your salon the VIP treatment your clients receive? Give your business a makeover and cut through the competition in a fast moving industry with Salon by Premier Software (Salon). Designed specifically to meet the demands of the hair and beauty industry, Premier Software s leading management software solution is the name on everyone s lips. Proven heritage Experience counts. Premier Software (Premier) has spent over 20 years developing razor-sharp management solutions specifically for the hair and beauty industry. More than skin deep, Premier listens carefully to client requests and responds to industry trends, ensuring your software is always one-step ahead. Business overview Salon s dashboard provides a complete overview of your business at the touch of a button, helping to maximise profitability, manage day-to-day operations and highlight areas of growth. Flexible design re and support ee years, their softwa Software for over thr er mi Pre h wit ing er s support team are Work ly trained and Premi y. All our staff are ful lar mp exe are es ser vic s we may have. lp with any question always on hand to he cohesively ows us to work more Premier s software all e, rse ove to s on. sal al database With multiple ns all from one centr amline our operatio as a group and stre Emmanuelle Montague-Sayers, Sally Montague Hair Group 15 years mier Software for over been working with Pre Hooker and Young has l par t of our growth. and has been an integra bles software system that ena nor th-east, we need a the oss acr ons sal to five m With the management tea mously, whilst allowing efit of each salon to run autono ke changes for the ben ma s and where we can form per h eac how e overse the business. need, they listen to what we superior, easy-to-use and ss. ine Premier s systems are bus our to ich flexes management system wh which means we get a Gary Hooker, Hooker & Young mier Software for has been working with Pre Mark Blake Hair & Beauty, Premier s software tem that is so easy to use over 20 years. With a sys the Key Per formance our business and get all has enabled us to grow a day-to-day basis. ke informed decisions on Indicators we need to ma rketing functionality y impressed with their ma We have also been ver gns. pai edule and track our cam which enables us to sch Whether you manage an independent hair or beauty salon, or are responsible for managing a large multi-group, Salon s single database structure can be tailored to meet your own individual style. Mark Blake, Mark Blake Hair & Beauty Industry specific One trend does not fit all, so Premier has created two software options for you to choose from; Salon Hair or Salon Beauty the choice is yours. In Partnership with Page 3 Salon by Premier Software

3 Salon Hair Salon Hair has all the functionality needed to run an independent or franchised hair salon. STYLIST RECEPTIONIST When utilised fully, Salon Hair is your personal assistant, marketing manager, social media guru, receptionist, accountant and business partner all rolled into one. ALL THE HEADS YOU NEED MARKETING LOYALTY SCHEME MANAGER At a glance... Social media Automated marketing Online Client cards Retail Loyalty reward scheme Scheduling Configuration Reports ACCOUNTANT BEAUTY THERAPIST Page 5 Salon by Premier Software

4 ARE YOU USING THE RIGHT PRODUCTS? Don t have time to promote new products, services, or show everyone you are on top of the latest trends? Think again with Salon s marketing suite. VIP Giving your clients the VIP experience. Salon has all the tools you need to keep them feeling No.1 Whether your clients prefer to be contacted via SMS, or through social media channels, Salon has it covered. Social media Salon makes social media easy by linking to the right channels. Integrating with leading social media platforms, there is no need to log-in to multiple accounts as it is all managed through one function. New social media channel? No problem. Salon continually adapts to meet emerging platforms along the way. Automated marketing Effective marketing that happens every day. When you go home, your marketing continues. It s that simple. Set your client preferences, decide what to communicate, when you want it to go out and to who Salon does the rest. Marketing campaigns have never been easier and put your brand front of mind. You can even track which offers clients interact with and through which media channel, making future marketing so much easier. Client cards It s all about the client. Salon s client card records all the personal data you need, from name and address to when they are going on holiday! Both you and your team will know what makes them tick, which products they buy and which members of staff flick their switch. Retail Salon tracks your retail sales, prompts you when running low on stock and can provide the reports you need when it s time for a stocktake. The software also tells you when products are back in stock, so clients can pop in and pick up their order as they hit the shelves. Loyalty tags Premier knows that client loyalty can be a struggle, but Salon s loyalty schemes will see clients return time and time again. You choose the offer or type of reward, and Premier provides fully branded loyalty tags. Collecting points on each visit, you can personalise offers to specific client groups or use the tags to introduce new services, products or discounts. Page 7 Salon by Premier Software

5 DOES YOUR SALON SOFTWARE CUT IT? Single or multi-site? Whether you own an independent salon or a group of salons, Salon provides a single and multi-site software solution. Salon s business manager Running a business whilst keeping clients and employees happy is an art in itself, which is why Salon is like having your own personal business manager. Configured to meet your exact requirements, stressing over reports, scheduling clashes or year-end is all in the past. Just input your data as you go and Salon will do the rest. Reports Get closer to how your salon is performing with Salon s reporting function. Need a certain report? Salon has it covered. From client statistics through to financial reporting and staff performance, Salon has a report for every business requirement. Used as a standalone or as a centrally-hosted server, it provides a single database structure where you can track performance from your PC, laptop or tablet. Flexible Salon grows as you grow. The depth of functionality within Salon is unrivalled in the hair and beauty industry and can be adapted to suit your exact needs. Scheduling Accurate diary management is at the heart of any salon business. Salon ensures your client appointments are booked accurately and without conflict. You can schedule by staff, repeat or block booking. It will even prompt you if a patch test is required and will not let you book an appointment if it clashes with other treatments. Page 9 Salon by Premier Software

6 Salon Beauty all is revealed With all the functionality of Salon Hair, Salon Beauty has been developed to provide additional functions required specifically to run the beauty side of your salon. At a glance... Social media Loyalty reward scheme Automated marketing Scheduling Online Configuration Client cards Reports Retail Plus: Room allocation Contra-indications Equipment allocation Package booking Medical RSI indicators Page 11 Salon by Premier Software

7 You ve got it nailed Salon Beauty takes Salon Hair s software system one step further by introducing functions designed for your beauty business. Room allocation Never double book again with an advanced scheduling system that only enables certain treatments to be booked in allocated rooms. This allows you to manage your staff more efficiently and offer a wider range of treatments. Contra-indications Ensuring clients do not book conflicting treatments or are trying to book the next visit too soon is important to their overall welfare. Salon s intuitive software will flag up conflicts which prevent clients booking a certain treatment, enabling your staff to offer an alternative date or different option. Equipment allocation As many treatments require additional equipment, Salon allows you to allocate equipment by appointment or room to prevent double-booking. Medical Protecting your staff and clients is essential. Salon s medical questionnaire ensures your staff are fully in-tune with your clients well-being. Providing all the information you need to make an informed decision as to what treatments your clients are able to receive, it can be updated every time they visit. Package bookings Beauty packages are a great way to introduce clients to new services, products or a new member of staff. Salon helps determine which package to offer and helps to entice new clients too. RSI indicators Your team s welfare is paramount to the salon s success. Repetitive Strain Injuries (RSI) are not uncommon and protecting against further injury is essential. Salon records any injuries your therapist may have and allows you to limit the number of specific treatments a member of staff can undertake each day, safeguarding both you and your team. Page 13 Salon by Premier Software

8 Around the clock opening When you clock off for the day, your salon will remain open 24/7 with Online by Premier Software (Online). Accessible on a PC, laptop or mobile device, clients can book appointments around the clock and at a time to suit them. Online: Helps to fill white space Customised with your own branding Provides a variety of booking options Mobile diary enables your staff to view and manage their own schedules Enables you to retail gift vouchers. The future Like your business, Online never sits idle. The software continually evolves to meet the needs of the industry with regular updates and function upgrades. Premier experience Salon is not just a piece of software, it is a business choice. To ensure you get the best out of your software, Premier provides a first-class customer experience tailored to your exact requirements. Integration For ease, Salon is provided with a fully integrated payment system enabling the processing of credit/debit card payment via an integrated chip and pin service. Training From the smooth implementation of your new software, through to tailored training and webinars Premier provides all the training you and your team need. Security Your data is safe with us. Salon is fully PCI-compliant giving you peace of mind. Upgrade Not sure which package you need? Don t worry as it is easy to upgrade. Speak to one of our team and we can help decide which package suits you best. Support A dedicated support team is vital and we have a Salon-focused team just for you. Our support package includes: Customer care Mobile apps Software updates Standard support hours Training videos Extended support hours (additional charge) Free webinars Free phone advice Remote access Page 15 Salon by Premier Software

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