Global Partner Summit 2017: Competing to Win

Transcription

1 February Napa, California Global Partner Summit 2017: Competing to Win Global Partner Summit 2017: Competing to Win 1

2 The IT Evolution Jim Fowler Chief Information Officer GE Anup Sharma GM Digital Productivity & Digital Hubs GE Digital

3 Evolution of IT Electronic Data Processing Information Systems Information Technology Digital Technology

4 Where We ve Been Lowest scores on employee experience 5+ years 2X spend of peers Reinvention Reigns

5 Where We re Going Reinventing Work Linking Personas to Assets Tomorrow s Digital Leaders We are the bridge between digital & industrial

6 Digital: Run GE Differently Things we do 8 times IT transformation in 2017 Vertical to horizontal Generalists to technologists $ Reinvent to reuse Outsourced to insourced What can we do once á Performance â Cost Projects to products

7 Digital Thread Services Portfolio Innovative digital industrial software products to transform services Manage Execute Forecast ServiceOps (Servicemax) automated planning, workflow optimization and dispatch for services - é resource utilization - ê outage cycle time FieldVision mobile field service execution for asset & infrastructure delivery (e.g. Power) - ê material cost - ê event cycle time SmartCMR intelligent contract margin review to optimize cost for enhanced outcomes - ê CMR cycle time, improved accuracy - é portfolio analytics AssetPassport install base management solution to define, track and operate assets - Single view of installed base - Digital thread enabler (eng è svcs) SmartShop service depot delivery for mobile assets (e.g. Aviation, Transportation) - ê repair cycle time - é data capture ServiceCycle engine to contribute and return insights to the digital thread from services - ê analytic creation cycle time

8 DT Services Bundle accelerating outcomes ServiceOps (Servicemax) automated planning, workflow optimization and dispatch for services Work order Resource Planning and dispatch Parts Ordering Service reports Field Service Engineer Dispatch Manager First Time fix rate improvement Resource optimization Better Entitlement Management FieldVision mobile field service execution for asset & infrastructure delivery Installation and Projects Collaboration and Shift Management Document and Knowledge Management Timesheets and Mobile Workforce Target Personas Field Service Engineer Site Manager Value Proposition Reduced Cycle Time Coordinated Outage Management Optimized Resource Deployment RevX parts scenario mgmt, forecasting/stocking, quarterly pacing, & sales enablement Scenario based planning Forecasting & ops prescriptive insights Targeted sales by customer/region Pacing & risk identification Forecasting team Fulfillment manager Sales Manager Leadership team Increased Parts Revenue Improved Forecasting Accuracy Inventory $ Reduction

9 Digital Thread Supply Chain Portfolio Innovative digital industrial software products for a productive Supply Chain Asset Utilization Lean Factories Supply Chain Efficiency Analyzer (EA) Quickly assess & address utilization of shop floor assets. - é machine utilization - ê unplanned machine downtime Visual Management (EPI) Key KPIs with drill down integrated with GE s LEAN production methodology - é throughput - é conversion cost productivity Inventory Persona-based apps to assess & advise how to optimize material management - ê inventory, é turns - é on-time delivery Machine Analytics Condition Based Maintenance & Decision Making. Eliminate unplanned downtime - é machine utilization - ê unplanned machine downtime Quality Management Uncover and annihilate COQ in factory, at suppliers and under warranty - ê COQ - é yield, ê scrap Sourcing & Logistics Using the power of data & analytics at scale and in mobile apps to drive cost out - é deflation, é AP terms - é logistics VCP

10 The rise of the brilliant factory from concept to reality GE Brilliant Factory 1980 Toyota Production System Digital Lean Brilliant Factory Advanced Digital 2016 progress Lean Across all scored factories < 2X2 65% 50% < 3X3 27% 33% < 4X4 8% 15% < 5X5 0% 1% 1930 Ford Assembly Line Additive 48% 42% Top 100 Lean improvements Digital improvements Improved maturity by ~1 level 1900 Industrial Revolution Reimagining how products are designed, made and serviced 7 showcases in in 17

11 2016 Brilliant factory showcases Oil & Gas: Florence Healthcare: Hino Aviation: Muskegon â50% lead time â32% hrs./ct unit +25% on-time delivery â39% inventory â42% CT lead time $20MM cost-out +0.8 inventory turns +2 inventory turns +1 inventory turns Transportation: Grove City Renewables: Haiphong Power: Jenbach Multi-modal: Pune +7% efficiency 10% à 80% ABM work scopes +2 inventory turns â36% lead time +5% productivity +2 inventory turns â17% lead time +5% machine utilization +1 inventory turns +18% equipment effectiveness $76 à $45 OCPH +3 inventory turns Digital tools built on foundation of lean productivity

12