Transforming a District using a Data Visualization Collaboration: Improving Institutional Effectiveness while Supporting Student Success

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1 Transforming a District using a Data Visualization Collaboration: Improving Institutional Effectiveness while Supporting Student Success SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT GENE TJOA, JUDY PEREZ, TASHA TRANKIEM, NICOLE ORTEGA, DENICE INCIONG& JOSH DORMAN

2 Introduction u SOCCCD s district and college research offices wanted to improve the inquiry of student data with better visualization. u Chose Tableau u Got Tableau Desktop and Server u For Research Offices and worked with IT u Needed to coordinate our learning (all levels) & produce dashboards u Find efficiencies and effective practices

3 SOCCCD Tableau Journey District and College Research and Planning Offices u Staffing u 3 Research & Planning Directors, 10 Analysts, 1 (IT) Data Warehouse DB and (IT) Programmer Analyst u 2 College Technology Personnel Desktop & Tableau Server Training u Desktop Fundamentals and Advanced u Everyone Directors, Analysts, Data Warehouse DBA, Programmer u Tableau Server Admin Training u IT Staff, Data Warehouse DBA and Programmer, Research Directors u Challenge: Turnover in staff

4 SOCCCD Tableau Journey Implemented Tableau Server Desktop Utilization and Design Evolution u u u Training and Consultants Conferences Tableau Community and Data Viz Blogs u Stephanie Evergreen u Peer Review learn from each other

5 SOCCCD Tableau Journey Things we discussed in the process of developing our dashboards. I. What is the purpose and who is the audience? II. III. What visualization design/practices did you think about for the dashboard? (Font, color, charts, etc.) What were things that challenged you the most in building the dashboard? (calculated fields, alias, action filters, data, etc.?) How is your Data Source constructed? (Tableau Server) u u What data is selected? How much time is spent recreating/editing data sets? How much time is spent on cleansing the data? How is the performance of your dashboard? u u Experimented with a tool called Power Tools by Interworks for performance review Need to think about on-going maintenance of the dashboard

6 SOCCCD Tableau Journey One of the main areas we focused on is finding and documenting common practices for our dashboards we collectively helped make our dashboards easier to understand and navigate. Developed a Visualization Guidelines (Handout)

7 SOCCCD Tableau Journey Employed these practices to build several types of dashboards: u Validation & Monitoring Dashboards u Cohort Dashboards u Institutional Metrics Strategic Plan KPI Dashboards Static Screenshots of Dashboards Demo at the end of the presentation

8 Validation & Monitoring Dashboards u MIS Student Success File Dashboard u Tableau Public link u Awards Dashboard Link u Progress Report Utilization Dashboard

9 MIS STUDENT SUCCESS DED MIS Student Success Validation Dashboard

10 MIS Student Success Validation Dashboard (Pre-Tableau) inform Data Warehouse MIS Student Success Report

11 Standard MIS SS Data MIS Student Success Validation Dashboard Combined columns 9 into two columns

12 MIS SS Data Reshaped MIS Student Success Validation Dashboard Most data recoded Two columns with service received or not

13 MIS Student Success Validation Dashboard

14 MIS Student Success Validation Dashboard Filters Color Legend Logo Donut Info Icon Adds Color Reshaped data Tool Tip

15 Validation & Monitoring Dashboards u MIS Student Success File Dashboard u Tableau Public link

16 Awards Dashboard Pre-Tableau Report in our Student Information System

17 Awards Dashboard Info Icon Logo Ac:on Filter Metrics of interest Tool Tip

18 Validation & Monitoring Dashboards u Awards Dashboard Link u Progress Report Utilization Dashboard

19 Monitoring Dashboard Progress Report Utilization Dashboard Progress Report Module Message to Student

20 Monitoring Dashboard Progress Report System Report

21 Progress Report Utilization Dashboard Labels Logo Color Legend/Ac:on Filter Filters Donut Challenge! Info Icon Adds Color

22 Validation & Monitoring Dashboards u Progress Report Utilization Dashboard

23 Cohort Dashboards u SOCCCD Athletes Dashboard u Saddleback College Athletic Department u Athletes academic comparison of GPA, Units Attempted, Units Earned, & Percent Success by Sport/Season u Pre-Tableau built in Microsoft Performance Point Server and Analysis Services Cube

24 SOCCCD Athletes Dashboard Microsoft Performance Point Server and Analysis Services Cube

25 SOCCCD Athletes Dashboard Microsoft Performance Point Server and Analysis Services Cube

26 SOCCCD Athletes Dashboard Tableau Version 1: Re-create the same dashboard w/ SQL Server Added a Comparison Group Parameter

27 SOCCCD Athletes Dashboard Tableau Version 2: Getting a more Visual look and feel Grouped the Sports by Men & Women

28 SOCCCD Athletes Dashboard Tableau Version 2: Hard to see All sports at one time

29 Tableau Version 3: Simple and Easy SOCCCD Athletes Dashboard Tableau Public Link College Filter Athlete Icons Trebuchet, Capitalization, Left Justified, No Gridlines Comparison Group Reference Line Added a Measure Selection Parameter

30 Institutional Metrics Dashboard u District and College Strategic Plan Key Performance Indicators (KPI) u Using Completion Scorecard

31 Strategic Plan KPI Dashboard Pre-Tableau Goal 2: SOCCCD will promote students' success by enhancing the teaching and learning environment. Objective KPI Target 2.1 Increase student completion rates (degrees, certificates, and transfer) while preserving access, enhancing quality, and closing achievement gaps. 6 year Completion Rates Overall SPAR rate 2.5% targets by 2020 *rolling base year2.5% targets by 2020 based on a rolling base year starting in (against the baseline) SPAR IVC Target IVC Actual SC Target SC Actual % 62.0% 58.8% 58.7% % 63.4% 59.1% 58.7% % 59.4% % 59.6% % 59.9% % 60.2%

32 Strategic Plan KPI Dashboard Objective KPI Target 2.1 Increase student completion rates (degrees, certificates, and transfer) while preserving access, enhancing quality, and closing achievement gaps. Pre-Tableau 6 year Completion Rates Overall SPAR rate Certificate Completion Rate Degree Completion Rate Transfer Rate Transfer Prepared 2.5% targets by 2020 *rolling base year2.5% targets by 2020 based on a rolling base year starting in (against the baseline) Degree IVC Target IVC Actual SC Target SC Actual Certificate IVC Target IVC Actual SC Target SC Actual % 26.5% 20.5% 20.3% % 28.1% 20.6% 20.9% % 20.7% % 20.8% % 20.9% % 21.0% % 29.3% 26.0% 26.5% % 30.9% 26.1% 28.1% % 26.2% % 26.3% % 26.5% % 26.6%

33 Strategic Plan KPI Dashboard Objective KPI Target 2.1 Increase student completion rates (degrees, certificates, and transfer) while preserving access, enhancing quality, and closing achievement gaps. Pre-Tableau 6 year Completion Rates Overall SPAR rate Certificate Completion Rate Degree Completion Rate Transfer Rate Transfer Prepared 2.5% targets by 2020 *rolling base year2.5% targets by 2020 based on a rolling base year starting in (against the baseline) Transfer Prepared IVC Target IVC Actual SC Target SC Actual Transfer IVC Target IVC Actual SC Target SC Actual % 40.5% 42.6% 41.6% % 43.6% 42.8% 41.2% % 43.0% % 43.2% % 43.5% % 43.7% % 52.1% 46.6% 46.6% % 54.7% 46.8% 46.7% % 47.1% % 47.3% % 47.5% % 47.8%

34 Strategic Plan KPI Dashboard Tableau Public LINK Actual vs. Target & Employed VIZ Best Practices Trebuchet, Capitalization, Left Justified, No Gridlines Included a Target Percentage line Ac:on Filter

35 Format the data as much as possible first (i.e., Capitalization, Groupings, Null Values) Strategic Plan KPI Dashboard Format a master sheet complete with the desired style (i.e., Fonts, Justification, Gridlines, Color Scheme, etc.) and then just duplicate the sheet Trebuchet Font Capitalization Left Justification No Gridlines

36 Integrated Plan(KPI) Dashboard Filters Logo Info Icon

37 SOCCCD Tableau Journey Future Development - District-wide Publishing to Server u Establishing Tableau Governance u Server considerations recommended Promotion Process u Viz Standards Review u Peer Review and Feedback u Data Source Review u Users/Access and Permission u Documentation u User Training guides

38 Links to our Tableau Public Dashboards MIS Student Success File Dashboard MISStudentSuccessPublicv3_1/MISSSFile Awards Dashboard Awards_Public/Awards?publish=yes Athletes Dashboard Public_0/ AthletesDashboard?:embed=y&:display_count=yes&:toolbar=no Strategic Plan KPI (Scorecard) Dashboard SOCCCDCOMPLETIONSCORECARD2018/ SOCCCDCOMPLETIONSCORECARD2018

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