Mobile Government: Crucial Conversations. Lee Johnston, Jr, Joseph Peters, Jim Long, Tom Krinke

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1 Mobile Government: Crucial Conversations Lee Johnston, Jr, Joseph Peters, Jim Long, Tom Krinke

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3 ArcGIS Common Patterns of Use Mapping & Visualization Data Management Field Mobility Monitoring Analytics Understand locations and relationships with maps and visual representations Collect, organize, and maintain accurate locations and details about assets and resources Manage and enable a mobile workforce to collect and access information in the field Track, manage, and monitor assets and resources in real-time Discover, quantify, and predict trends and patterns to improve outcomes Design & Planning Decision Support Constituent Engagement Sharing & Collaboration Evaluate alternative solutions and create optimal designs Gain situational awareness, and enable information-driven decision making Communicate and collaborate with citizens and external communities of interest Empower everyone to easily discover, use, make, and share geographic information

4 Optimizing Field Operations with ArcGIS Operations Dashboard for ArcGIS ArcGIS Pro Explorer for ArcGIS Drone2Map for ArcGIS Survey123 for ArcGIS Collector for ArcGIS Field Operations Workforce for ArcGIS Navigator for ArcGIS

5 Field Mobility Empowering Mobile Workers Workforce Navigator Markup Explorer High Accuracy Collector Survey123 Collecting Data Coordinating Work Advanced Navigation Mapping and Markup New Connected and Disconnected

6 ArcGIS Solutions Industry Focused Apps and Capabilities Local & State Government Utilities & Telecom Emergency Management & Public Safety Local Government State Government Utilities & Telecom Emergency Management Military & Security Military & Security 450+ Solutions 500,000+ Downloads Open Source, Supported and No Cost Simplifying and Accelerating Deployment

7 Indiana DOT (INDOT) culvert inventory (Collector/Operations Dashboard) Washington State Department of Labor & Industries route optimization (Navigator) Salt Lake County flood assessment (Survey123) Interwest Consulting work order assignments (Workforce/Collector/Survey123) Summit County, Utah, restaurant inspections (Survey123) Seminole Tribe of Florida aerial updates, environment, flooding, archeology (Drone2Map/ArcGIS Pro)

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9 Northwest Fire Mobile Field Collection built on ArcGIS How Esri is Helping Protect Lives and Property Jim Long, GIS Analyst, Northwest Fire District Thomas Krinke, Firefighter/Paramedic, Northwest Fire District

10 Who we are The Northwest Fire Rescue District is a tax funded government agency lying just to the northwest of Tucson, Arizona. Providing protection services to 110,000+ persons and 150 square miles of diverse territory since Within our district can be found waterways, mountains, industrial complexes, national infrastructure, wildland-urban interface, cultural resources and a mix of residential and commercial properties.

11 Before ArcGIS Mobile Applications This was our 800+ page PLAT (1/4 square mile) inspection book. It took 6 months from the time a hydrant was checked for water until any updates to status were reflected on the computers inside the fire trucks. Users had to guesstimate where hydrants were on the paper map and manually draw arrows, circles, and X's to move, add or delete hydrants, respectively. All of this had to be sent to our one (1) ArcMap user. It was both time-consuming and woefully inaccurate.

12 Going Mobile with Hydrant Inspections On November 1, 2016, Collector for ArcGIS was put into production to inventory hydrants. All but 132 of 3891 hydrants were inspected by December 31. The last ones were finished up by January 15, By using Collector for ArcGIS as a data collection tool ALL paper steps, including data entry were eliminated from our hydrant inspection workflow. This streamlining of the process was well received by the troops.

13 Hydrant Inspections Operations Dashboard Inspections Remaining by Station and Shift

14 Tackling Pre-Incident Planning Our mobile workflow for pre-incident plans consisted of envelopes, notebooks and binders. Excel was our pre-incident plan record management system Using a COTS solution template from Esri we were able to stand up a preincident plan mobile field application and move our pre-incident plan workflow into the ArcGIS Platform. This workflow is how we address NFPA 1620: Standard for Pre-Incident Planning.

15 Pre-Incident Plans with Collector for ArcGIS The Collector mobile application is used by field personnel on a mobile device or desktop computer to mark GPS points significant to operations should an incident occur at this location. Collector features an added bonus of offline capability in the event internet connection is lost. This allows field personnel to run both on and offline without issue, and the base map can be stored on the device as well. Updates will be stored but not sent until internet connection is re-established but no data will be lost.

16 Community Risk Assessment Standards of Cover This document outlines what the fire department is all about. What stations, personnel, performance measures, etc, are provided by Northwest Fire District. Community Risk is an important part of this document. In 2016, captains were asked to assess the riskiest occupancies in their administrative 1st due areas. The NWFD captains came up with 471, ranked from Moderate to Maximum risk.

17 Risky Occupancies High Risk Example The Pima County Wastewater facility is well-protected, well-organized, and extremely well-planned. Even though there are an abundance of very noxious chemicals used in the waste mitigation process, the amount of pre-incident planning, water supply and OSHAmandated compliance rates this facility as a HIGH risk (not Maximum).

18 Risky Occupancies Maximum Risk Example "Garden Apartments". There are apartment complexes in the county that have no sprinklers AND were built in such a way that fire apparatus cannot pull up to them. These present maximum risk to life safety.

19 Assessing Risk with Survey123 The Survey123 mobile application provides a simple and intuitive form for field personnel to conduct risk assessment. The form only allows personnel to choose from a standardized set of pre-defined dropdown list choices to prevent erroneous entry and bad data collection. Survey123 allows for automatic calculation of all choices selected and presents a RISK ASSESSMENT SCORE based on those choices, forcing a nonbias assessment of all buildings with the same set standards compared.

20 Assessing Risk with Survey123 Building footprints are color-coded according to the Risk Assessment score that was automatically calculated in Survey123. The 471 riskiest occupancies identified by station captains have had Risk Assessment surveys completed, giving us a quantifiable understanding of which occupancies in our communities present the most risk.

21 Assessing Risk with Survey123 We now have our sights set on creating pre-incident plans and risk assessment surveys for upwards of 7,500 occupancies in our district. Overall progress can be monitored by Chief Officers and Administrative staff via the Operations Dashboard web application.

22 Implementing Workforce for ArcGIS Workforce provides a simple platform for assigning tasks to units. Our Workforce project has been configured for two possible assignments and allows a one-click link directly into the intended application for field user simplicity.

23 The Fruits of our Labor: The Information Where We Need It, When We Need It

24 The goal of reducing workflow steps and improving time from inspection to delivery to mobile computers has been achieved. This is an iterative process and we will continue to look for new ways to use ArcGIS mobile workflows to address needs within our department.

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