Empowering Process Management in the Field with Smart Mobile Apps
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1 Monday, October 7, 2013 Bayhill Room: 3:45 4:30pm Empowering Process Management in the Field with Smart Mobile Apps Geoff Stewart, R&D Manager, Itron Peter Hargittay Chief Marketing Officer & VP Business Development, Interneer
2 Agenda Introduction: Itron & Interneer Partnership Itron Process Management Module (PMM) Business Process Mgmt (BPM) Overview Enterprise Mobility Trends Smart Mobile Apps in the Field ROI Case Study Q & A
3 Itron and Interneer Partnership Benefits Distribution Design Studio Manage all manual process handoffs and information exchanges electronically Customize utility workflows with an easy-touse, configurable web interface Create user roles and responsibilities that match specific utility processes Personal project info Route assignments and project reminders automatically Track project status including the active project stage, time duration of each stage and project history Provide project status at a glance to stakeholders throughout the utility Automates and simplifies the distribution design process throughout a utility. Also integrated with Distribution Staker GPS Module Mobile Asset View Module 3 3
4 Itron Process Management Module (PMM) 4 4
5 5
6 6
7 7
8 Company Overview Overview: SaaS software company with disruptive mobile technology Market: Smart Mobile Apps built on Business Process Management (BPM) Platform Mobile apps in the field Business to Employee apps Smart Mobile Apps (samples): Capital Expenditure Quality management HR onboarding Contracts management Founded: 2000 SUMMARY Interneer Intellect BPM: an established and recognized software platform by customers and analysts CUSTOMERS & PARTNERS 80+ active customers 250k users Select Customer Logos 30+ Partners SMART MOBILE APPS Workflow Driven No Programming Dynamic Change on the Fly Business to Employee (B2E) Integrate with Legacy Systems BYOD (Bring Your Own Device) Business Model: Subscription model (SaaS) available in the cloud and on-premises INDUSTRY ANALYST & MEDIA ACCOLADES Financial highlights: Consistent revenue growth; cash flow positive for 3 years Offices: Los Angeles 8 8
9 Mobile Apps Interneer Solution Across Industries Rich Web Apps Smart Mobile Apps Capital Expenditure Quality Management HR Onboarding Contracts Management Expense Management Project Management Cloud-Based On-Demand User Interface InstantSQL Database Drag and Drop No Programming Interneer BPM Platform Rapid Development Web Forms Workflow Reports / Dashboards Business Rules Notifications API / Web Services On-Premise On-Demand Integrate with Legacy Systems Rapid Development 9 9
10 Our Mission ENABLE THE MOBILE ENTERPRISE REVOLUTION WITH SMART MOBILE APPS 10 10
11 Internet Access Paradigm Shift A New Era WW Internet Users (M) 2,000 Desktop Era Mobile Era 1,500 Desktop Access 1,000 Mobile Access Source: Morgan Stanley
12 Enterprise Mobile Apps Are the Future MOBILITY IN THE ENTERPRISE Mobile devices improve business processes 67% Mobile improves speed of response by 3x 45% Yet a majority of organizations have made no progress 75% (1) In 2 Years Every Enterprise Will Have Improved employee productivity Better decision making Enhanced customer experience Competitive edge Accurate data collected in the field 12 Source: AIIM April 2012, McKinsey & Co Mobile Apps Mobile Impact 42% 92% of Fortune 500 companies are deploying 60% 55% 63% 75% Sources: (1) AIIM April 2012, (3) McKinsey & Co -2012, (3) IDG Research, 2012, (4) Aberdeen Group, 2013 (3) WHY NOW? 75% of U.S. firms are on iphones Enterprise mobile apps in 2013 are no longer a "nice to have" they've become essential enablers of organizational transformation, by increasing operational efficiency, accelerating time-to-decision, deepening customer engagement, and streamlining workflow processes. - Andrew Borg, Aberdeen Group Analyst
13 Smart Mobile Apps in the Field 13
14 ROI with Apps: Circle K Case Study HR Onboarding App 20,000 store employees in 2,100 stores Tracking 200,000 applicants annually Hiring ~1,700 new employees per month Processing ~4,400 other HR transactions per month Storing documents e-signed by manager & employees for legal reference, including I-9 s notifications to approvers Using Alerts to identify issues & communicate to users about changes/outages Tracking bottlenecks in completion of transactions 104% ROI in less than one year $1.2 million in total cost savings Security users can only see the data for their employees 14 14
15 PH2 Q&A Q&A 15 15
16 Slide 15 PH2 Enablement technology drag and drop partners - bring us into verticals Peter Hargittay, 8/23/13
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