TELSTRA WHOLESALE MOBILE SOLUTION PRE-PAID & POST-PAID FACT SHEET

Transcription

1 TELSTRA WHOLESALE MOBILE SOLUTION PRE-PAID & POST-PAID FACT SHEET

2 REAL TIME ADVANTAGE FOR EVERY CONNECTION In a competitive mobile market, we know you want to manage your Pre-Paid Mobile, Post-Paid Mobile, and Wireless Broadband services your way and with your brand to set yourself apart. The Telstra Wholesale Mobile Solution lets you do just that. We bring you a state-of-the-art, intelligent network platform and online support systems with real time balance management for your customers. Underpinned by outstanding network performance and exceptional support, our solution gives you a real time advantage with every connection. 2

3 Telstra wholesale mobile solution Our Mobile Solution is built on a high-quality mobile network with extensive coverage supported by a state-of-the-art intelligent network platform and online systems to help you manage and engage your customers in real time. Coverage Matters Our 3G 850/2100MHz network reaches 98.5 per cent of the Australian population, covering 1.3 million square kilometres with high data speed available across the entire coverage area. Outside the 3G coverage area, your customers access our 2G coverage and data speeds, providing a combined footprint of 98.8 per cent of the Australian population. Flexibility - Your Way Our flexible and innovative solution enables you to market and brand your own retail 3G handheld and wireless broadband services. You can choose plan and pricing structures to best suit your market segments. And through our intelligent network platform and billing systems we perform real time balance management and Call control on your behalf. Service Management The Integrated Mobile Manager is your gateway access to our Mobile Solution and provides you with online tools for service management. You achieve a seamless customer care solution by integrating your customer relationship management (CRM) systems with our Integrated Mobile Manager via a business-tobusiness (API) connection. 3

4 THE TELSTRA WHOLESALE MOBILE NETWORK The diagram below conceptually summarises the end-to-end service delivery. Telstra Wholesale Mobile Solution Telstra Wholesale Mobile Platform Interfaces Your customer managent system Mobile references intelligent network platfrom support systems interface types customer management system including voic , RVA, Call control, balance management and SMS notifications. Service provisioning, MNP transactions, CDR delivery, usage history etc. Integrated Mobile Manager (B2B) API connection Customer relationship management (CRM) or other system options. API: Application Programmable Interface B2B: Business to Business CDR: Call Data Records CRM: Customer Relationship Management MNP: Mobile Number Portabilty IN: Intelligent Network RVA: Recorded Voice Announcement 4

5 HOW THE TELSTRA WHOLESALE MOBILE SOLUTION BENEFITS YOUR BUSINESS Your Brand Increase your market presence and leverageyour brand equity by retailing your own branded 3G handheld and wireless broadband services. High Quality Mobile Network Our Mobile Solution is built on our high-quality mobile network with extensive coverage supported by a state-of-the-art intelligent network platform and online systems. There are no caps on download speed across the entire 3G network so your customers can access the full speed available on Telstra s 3G network (where supported by your customers devices). Single Platform Our convergent platform and billing solution supports Pre-Paid Mobile, Post-Paid Mobile and Wireless Broadband services with the flexibility to move customers from Pre-Paid to Post-Paid. You benefit from streamlined operational efficiencies that come with managing a single platform interface. Your Plans We offer a range of plan structures and wholesale pricing options including usage-based and/or fixed plan pricing. Work with us to choose the mobile plan and pricing structure that best suit your market segments and your customers needs. Do It In Real Time Manage your customers and their accounts in real time with notifications to minimise bill shock for your customers. Grow your business with real time marketing opportunities such as offering plan upgrades to customers based on their usage We Support You We re here to help you succeed in launching your products to market. Our experienced Telstra Wholesale team provide the post sales support you need, including platform onboarding and any future changes. And you can always have confidence in knowing that your solution is supported by the industry s largest team of skilled and experienced people in network management, operational support and account management. 5

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7 WHY TELSTRA WHOLESALE? FLEXIBLE AND INNOVATIVE SOLUTION HIGH PERFORMING NETWORK EXPERTISE Flexible & innovative solution Leverage your brand and benefit from efficient, real time customer management Customise branding and elements of the service for your target market Wholesale billing options to support your retail pricing plans State-of-the-art intelligent network platform and support systems for real time billing and charging (converged capability) Integrated business-to-business system interface providing efficient, seamless online tools for service and account balance management in real time High performing network Spend less time worrying about the network and more time focussing on sales and marketing Coverage depth and breadth (98.8% population, over 7, MHz spectrum sites) High data speed* available across our 3G coverage footprint, providing consistent network capability Full speed 3G download speeds available across the entire Telstra 3G network* Typical 3G download speeds of Mbps across more than 85% of the population, 550kbps to 8Mbps across more than 95% of the population and 550kbps to 3Mbps in remaining coverage areas (reaching 98.5% of the population) Typical 3G upload speeds of 300kbps-3Mbps across more than 93% of population and in remaining coverage areas 300kbps-1Mbps. High quality and high capacity Ethernet backhaul (majority) 24x7x365 network health monitoring and proactive capacity management Expertise Confidence in being supported by highly skilled people with extensive mobile experience Industry s largest skilled technical field work force in network management and operational support Strong expertise in managing wireless networks Proven ongoing, dedicated account and business operation management * Speeds will vary due to factors such as device capabilities, distance from base station, local terrain, user numbers, hardware and software configuration, download source/upload destination and network management measures. 7

8 More information To find out more, contact your Telstra Wholesale Account Manager or visit our website telstrawholesale.com.au About Telstra Wholesale Telstra Wholesale is more committed than ever to helping our customers connect to their full potential. We redelivering new capabilities in all our portfolios data, mobiles, service and fixed access. We re continually investing in our business so that we can confidently deliver world-class solutions to yours, enabling you to create a competitive advantage. You can access the value of our superior capabilities and scale by connecting to our high performing networks and platforms. These are fully integrated with our operational capability to deliver value to your business. Our knowledgeable and responsive specialists are dedicated to delivering outstanding service to help your business succeed Telstra Corporation Limited. All rights reserved. and are trade marks and registered trade marks of Telstra Corporation Limited, ABN