A vast range of options. The HiPath 3000 IP Convergence Platform.

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1 s A vast range of options. The HiPath 3000 IP Convergence Platform.

2 So easy. With HiPath 3000, enterprises get down to business. If you want to make your company more competitive you'll need a high performance communications network, capable of handling voice and data in one universal infrastructure. HiPath TM, the Siemens Enterprise Convergence Architecture, is the perfect choice, because Siemens knows the best route to take you into IP based communication.you improve flexibility, achieve competitive advantage and embark upon a strategy that lays out a practical and smooth evolution path to network convergence. 2 Within the HiPath portfolio, Siemens offers IP convergence platforms, systems, applications and solutions that span the entire infrastructure. This means that desktop to desktop multimedia communication is possible in realtime across disparate network environments. Companies that build their networks in this fashion have a vast range of options available to them, and can add value to their business by deploying future applications as and when required. HiPath We want to familiarise you here with the benefits of this IP convergence platform for medium-sized enterprises. It combines the advantages of telephony with the benefits of business over IP. We will show you how HiPath 3000 can help you manage your costs, improve your customer contact and maximise the effectiveness of your employees through improved communication. Practical Convergence.Today. HiPath is the Siemens Enterprise convergence architecture and represents the motto Practical Convergence.Today. This concept offers our clients many opportunities for corporate development with increased added value and a faster return on investment.three different scenarios confront each other today on the communications market: circuit-switched, packetswitched or a mix of both. Successful companies therefore need solutions suitable for all these environments. With the IP Convergence Platforms and the Enterprise Softswitch, we cover the complete range. In addition, HiPath provides workpoints and applications that can be used in all three environments with the aid of CorNet IP Interworking. HiPath is the ideal route into IP convergence for every situation that could confront the user. Corporate business needs and individual value concepts are given priority. There is no single correct concept but there is one that suits your company perfectly.

3 Choices. With HiPath 3000 you embark on a flexible route towards the conversion of your company network to IP-based communication, in accordance with your specific requirements. You use existing terminals together with new ones - HiPath workpoints. And new applications make your business more flexible and mobile. Evolution. In future, with HiPath 3000, businesses will need to use only one infrastructure for data and voice, while retaining the familiar range of telephone features. Future applications will be realised on an IP basis, making them available from any location. This will enable you to connect several locations or branch offices on one universal network solution and to use centrally managed applications to communicate via multimedia from desktop to desktop. Value. Because you use existing data network and application investments, your staff works more efficiently and you achieve higher added value. You can strengthen relationships with customers and business partners, and achieve more value from investments in your communications infrastructure. You reduce communication costs because, in future, you have to maintain only one universal infrastructure. Perfect service. Professional services for HiPath perform a range of comprehensive tasks throughout the project lifecycle: From assessment and analysis of your requirements to solution design From implementation to sign-off and training From in-service support to outsourcing You can count on made-tomeasure support in every project phase. HiPath 3000 overview Pages 4-5 HiPath 3000 and HiPath AllServe Pages 6-7 HiPath 3000 applications Pages 8-11 The optipoint family and HiPath 3000 Pages The future with HiPath 3000 Pages

4 Prepare to be amazed. With HiPath 3000, your communication network develops the way you want it to. With HiPath 3000 you opt for an infrastructure that economically networks your entire company. When your company grows, HiPath 3000 simply grows along with it - exactly as you want it to and always in accordance facilities remain in place, because HiPath 3000 stands for smooth migration.this way, you unify all the familiar features of voice communication and the benefits of high performance, IP based solutions and applications. with your needs. Existing One universal network. Using HiPath 3000, employees communicate throughout the company with a variety of workpoints. Additional locations, branch offices and teleworkers can be connected together, as can your partners and customers. A distributed architecture means that expansion is now easier and more cost-effective than ever before. HiPath 3000 is scaleable and can easily maintain the pace of changing demands. Integrated gateways create network access and connect voice networks with TCP/IP networks. Performance features are available at every workpoint. A new dimension. In future, applications will have to be installed only once, and all employees will be able to use them.they can gain access to their workstations regardless of where they are, elsewhere in the company, mobile or at home. Relocation, restructuring or the addition of new workpoints from the optipoint family can be achieved without significant effort. A web-based, central management system administers and organises the distributed architecture as if it were a single system - reducing workload considerably. In the optipoint family you will find suitably equipped workpoints for every desk top. In future, you will also be able to integrate applications from our respected partners into your communications infrastructure over the open interface. 4

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6 Whether it s a small and aspiring... HiPath 3000 and HiPath AllServe are a perfect pair. In order for all features to be available throughout the company, applications are installed centrally and driven and administered by a single piece of management software.with HiPath 3000 and the HiPath AllServe applications platform, all types of communications in a modern company can be handled in an innovative way. A broad spectrum. HiPath AllServe ensures that applications and solutions are available throughout the entire network and across all locations. Unified messaging, Call Centre solutions, voic systems and personal call management are just a few examples of our networkcapable applications that make your business both mobile and flexible. 6

7 ... or an established... With HiPath 3000 you have the choice of applications. Modern working life makes high demands on your employees. So you need high performance tools. Processes are handled consistently and electronically throughout with HiPath 3000 applications, and all media are presented on the desktop via one interface.telephony is integrated into the PC. Through high performance Call Centres, you realise customer needs faster, better, more reliably and with higher service quality. All media at one glance. HiPath Xpressions allows you to work with faxes, s and voic s across one user-friendly interface. This unified messaging application Closer to the customer. No matter what their needs may be, HiPath 3000 immediately puts your customers in contact with a qualified individual. Whether they also reliably sends all sorts of messages to your employees when they are on the move, even reading them out where necessary. Urgent messages can be forwarded to other employees by SMS. With HiPath Xpressions, you reduce information loss and, through the connection of common databases, improve your employees' reaction times. 8 call, or make contact over the Internet, you can provide information, assistance and services, or handle enquiries, reservations and orders - faster, with better service and at a lower cost. Through connection with a database, your employees will always be in the position to strengthen existing relationships with customers, to handle enqui- ries, react to queries, process tasks immediately and cope with extensive distribution or marketing campaigns by phone, efficiently and costeffectively.

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10 ... company that you manage successfully. And you simply work more efficiently. Those who provide active support to their customers, and therefore spend a lot of time on the phone with them, will quickly recognise the benefits of integrating calls from within data applications, have all information at the ready and be able to handle customer requirements immediately. telephony with the PC. It means you can also make Phone by mouse. By integrating telephony into the PC, you can use your databases for voice communication. You can also use Microsoft Outlook as a telephone directory and establish phone connections with a click of the mouse. You can create a diary, and systematically work through activities, scoring them off one by one. A caller list informs you who has called in your absence, and you handle it so as well. The phone numbers of incoming calls are identified and the appropriate customer data is automatically displayed on the screen. A high level of availability. It's vital to have a high level of availability when all communications run on one universal network. HiPath Fault Management takes care of it. With this high performance tool, administrators are informed of problems immediately and are able to deal with them in the fastest possible way. It's all about cost control. Cost control is indispensable these days, precisely because of the continuing increase in business communications traffic. The HiPath 3000 software solution clearly identifies costs, allowing them to be allocated to specific employees, projects or customers. They can also be charged to different cost centres. With the customer in mind. It's our undertaking to provide you with the best communications solutions for your business, and, for that purpose, we offer you access to our comprehensive knowledge and wide product spectrum. Alongside our sector-specific solutions, such as for hotels and financial agents, we also call on the skills and abilities of our worldwide partners for the realisation of your communications solutions. 11

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12 Don t miss it. The optiguide makes it easy. Those who communicate frequently rely on high performance terminals. Alongside ergonomics, the most important factor here is user-friendliness. Performance features are only really effective when they are simple and easy to use. With HiPath 3000 you can choose from a broad range of solutions that are right for every workstation. 12

13 optipoint 500 optipoint 400 opticlient 130 opticlient 130 optipoint 500. There are four versions of this system phone to cover every voice and data communication requirement. Modern design and ergonomic form and colour options provide a perfect match for today's office environments. optipoint 400. This IP phone makes it extremely simple to use internet protocol for voice communication using telephony features. optipoint 400 can be installed in various environments and it comes with the same user-friendly interface as optipoint 500. tions via the display and three navigation keys. With "yes, next or back" you arrive at your objective via the shortest route. Consult, conferencing or call transfer to a colleague are all completely straightforward. One glance at the display and optiguide automatically shows you the most sensible route according to your current situation. For alternative suggestions press "next". The display offers several language options. optiguide - incredibly easy. optipoint phones are equipped with optiguide.this user guide enables you to access all funcopticlient 130. A solution that brings telephony to the PC with the two interfaces phone and office.the features of a system phone are presented on a clear menu and you make phone calls by simply clicking with the mouse on those familiar features. 13

14 You ll like it. HiPath 3000 makes more of your investments. HiPath secures the value of existing, as well as future investments in your company's communication infrastructure. With HiPath 3000 IP convergence platform, companies can expand according to their needs. It also offers you a risk-free link with the rapidly developing technology of IPbased communication. Benefits for existing customers. With HiPath 3000, companies build a future-proof communications infrastructure. Existing systems such as Hicom can continue to be used as components of the new platform. Voice communications run skillfully over voice networks, or together with data over IP based infrastructures. A mixture of both is also possible. In addition you gain all the benefits of the internet protocol and a distributed architecture, with a multitude of new applications for efficient multimedia communication between workstations. Benefits for new customers. With HiPath 3000 we lead you along the route towards the convergence of data and voice in a practical way that meets the communication demands of a modern business. New multimedia applications and the benefits of a distributed architecture assure you a future-proof infrastructure. They also enable the unrestricted development of your communications network, e.g. the cost-effective networking of branch offices. By opening up the opportunities that HiPath 3000 brings to existing systems, you introduce state-of-the-art communication across the entire company. Challenge us. 14

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16 Cost effective solutions. As an IP convergence platform, HiPath 3000 combines the benefits of voice-based communication with new applications from the world of IPbased data and voice. New applications and the networking of existing and new systems within a universal infrastructure enable multimedia communication from workstation to workstation. HiPath 3000 makes businesses more efficient and opens up a higher potential in added value. Contact us! HO52_011 WS Siemens AG 2001 Information and Communication Networks Hofmannstr. 51 D Munich Germany Order No. A50001-N14-W Availability and technical specifications are subject to change without notice Printed in the Federal Republic of Germany