HP Software EMEA Performance Tour 2013

Transcription

1 HP Software EMEA Performance Tour 2013 Zurich, Switzerland September 18 The New Style of IT HP Software Today and Tomorrow Ulrich Pfeiffer Georg Bock

2 Change 2

3 A vision for the enterprise of

4 Applications as a competitive weapon What we expect Apps everywhere Accessed through multiplescreens/devices 30x increase in application releases What we ll need User experience as competitive weapon Systems for continuous deployment Trusted, enterprise App stores Secure transfer of context between devices 4

5 Maximize information What we expect 44X more data 1 Breakthroughs in memory technology What we ll need Automated analysis based on meaning Lean analytics engines 5 1 IDC, The Digital Universe Decade, May 2010, sponsored by EMC Corp. IDG Research Services, IT Executives Vision, conducted for HP, for 2020, May UMTS Forum, Mobile Traffic Forecasts , January 2011

6 Dynamic services anywhere What we expect Core versus context Mosaic processes Networks of specialists Aggressive innovation What we ll need Manage hyper-diversity Real-time sense and respond engines Digital supplier management 6

7 Security and privacy What we expect Big data will create bigger targets 2 billion more internet users Increased attack surface Breaches will occur What we ll need Faster reactions Visibility across entire mosaic Adaptive security UK has one CCTV per 32 people the highest ratio in the world 7

8 New Style of IT - What s the Impact of unstructured data private traditional hybrid public BLIND spots Machine Data Human Information Your structured data 10% Business of ALL your Data Data Business Data Explosion of unstructured data Transactional Mobile IT/OT Search engine data Documents Texts Video Audio Social media Images 8

9 Resulting in a new style of IT Focused on delivering amazing experiences Develop PC, months Mobile, days Operate Local, procedural, bureaucratic Virtual, predictive self-service Secure Harden the edge, trust the core Borderless, proactive, dynamic Connected Intelligence Govern Structured data, process Real-time analytics, human information Monetize Physical, one-to-many Digital, one-to-one 9

10 HAVEn Big Data Platform HAVEn Hadoop/ HDFS Autonomy IDOL Vertica Enterprise Security n Apps Catalog massive volumes of distributed data Process and index all information Analyze at extreme scale in real-time Collect & unify machine data Powering HP Software + your apps 10 Transactional Social media Video Audio Texts Mobile data Documents IT/OT Search engine Images

11 What does the New Style of IT mean for IT Management? Connected intelligence viewpoint across the service lifecycle Connected Intelligence Real-time insight from trusted data Single source of truth provides the context for collaboration Innovation via open and modular standardization Service cost transparency Mitigate risk Improve productivity Increase revenue Reduce cost 11

12 What is the In the New Style if IT best way to... balance the portfolio keep services reliable build quality applications satisfy service requests 12

13 The IT Value Chain define your strategy to balance and broker your portfolio prioritize every requirement to build the best services and deploy them handle each request by streamlining the process to fulfill it seek to detect issues and to correct them before impacting users Plan Build Deliver Run 13

14 The IT Value Chain Defined Real-time insight Single source of truth Open & modular Sourcing agnostic Connected Intelligence Requirements to Strategy to Portfolio Request to Fulfill Detect to Correct Deploy Drive IT portfolio to business innovation Build what the business wants, when it wants it Capture, fulfill & monitor IT services Anticipate & resolve IT issues 14

15 Mapping to HP Software IT Management Requirements to Strategy to Portfolio Request to Fulfill Detect to Correct Deploy Drive IT portfolio to business innovation Build what the business wants, when it wants it Capture, fulfill & monitor IT services Anticipate & resolve IT issues HP Software for IT Management Service & Portfolio Management Application Lifecycle Management Cloud Automation Business Service Management 15

16 PROLIN TRINAGY COMPAQ HP Software Evolution Integrated Network & System Mgmt IT Service Mgmt 16

17 NOVADIGM PEREGRINE MERCURY HP Software Evolution Service-driven Operations DC Transformation 17

18 SPI DYNAMICS OPSWARE 3COM TIPPING POINT STRATAVIA HP Software Evolution BTO Business Technology Optimization Service Lifecycle Mgmt Business Service Mgmt 18

19 FORTIFY ARCSIGHT VERTICA AUTONOMY HP Software Evolution IT Performance Suites Manage IT Value Chain Automation & Security 19

20 Today s Reality We can do better Deliver more value Improve project success Improve experience Find and fix outages first Manage risk Preempt security attacks 2/3 fail 75% users 25% IT 60% Apps 40% infrastructure What % of IT projects fail? Who identifies IT outages? Where do attacks occur? 20

21 HP Software for IT Management HP IT Management Executive Scorecard for instant insights Service & Portfolio Management Application Lifecycle Management Cloud & Automation Business Service Management Optimize IT services and portfolio for business innovation HP Anywhere for mobilizing the enterprise Build high quality applications to meet business needs Automate deployment and management of IT & cloud services Monitor, prevent and resolve IT issues The power of the portfolio: integrated Solutions 21

22 HP Service and Portfolio Management Service and Portfolio Management Executive Scorecard Continuous improvement Project & Portfolio Management Demand and Resources Universal CMDB Universal Discovery Service Manager Asset Manager ITIL Practices Financial and Compliance Network to Application CI dependency mapping HW, SW, Infrastructure, Applications Incident Problem Change Depreciation Maintenance License Management Request for service Configuration Management 22

23 HP SPM Recent Highlights HP Service Anywhere ITSM as a Service Simplified processes with HP best practices Service Desk Incident Management Problem Management Change Management Configuration Management Leverage HP wealth of ITSM & ITIL experience Fixed price, quick start Foundation service 23

24 HP Application Lifecycle Management HP Application Lifecycle Management Executive Scorecard Continuous improvement HP ALM Unified with complete traceability from requirements, to development and test Agile Manager Easy Agile project mgmt Unified Functional Testing Test more and faster Quality Center Full quality management in a unified platform Performance Center Centralize load testing with real-world insights Service Virtualization Virtualize apps for dev & test Mobile Testing Mobile apps test in the cloud Security Testing Ensure applications are secure LoadRunner Industry s most widely used load testing solution Single Platform, Full traceability First and Only Unified Testing For all Applications Cloud, Web, Mobile Innovative and Patented 24

25 25 HP ALM Recent Highlights HP Agile Manager Agile project management User Story management Defect management IDE integrations Workspace provisioning Development analytics (ALI) A SaaS-based solution for organizing, planning and executing agile projects Key Characteristics A SaaS solution for Agile Instant-on service Regular, incremental releases driven by user feedback Web-based, intuitive UI Complements HP ALM/QC

26 HP Cloud & Automation Cloud & Automation Executive Scorecard Continuous improvement Cloud Service Automation Hybrid Cloud Controller for SaaS, PaaS, IaaS from local resources to public clouds Continuous Delivery Automation Full Application provisioning lifecycle Management for the cloud Datacenter Automation Automate IT tasks and processes, Run book Automation Applications Middleware Cloud Systems Network Storage 26

27 HP C&A Recent Highlights HP Cloud Service Automation 3.2 Highly automated service lifecycle management Easy-to-use, self-service portal Multi-tenant catalogues Application services (SaaS, PaaS, Iaas) Enterprise-grade management High availability, security, compliance Intelligent resource utilization, monitoring Flexible, open and extensible architecture Multi-hardware, multi-hypervisor Out-of-the-box integration with HP products APIs for third party integration Openstack support Consume Service lifecycle Cloud management Open, extensible architecture Create Traditional Private cloud Managed cloud Public cloud 27

28 HP Business Service Management (BSM) Business Service Management Executive Scorecard Continuous improvement Operations Bridge Consolidated event management and cross domain reporting for hybrid IT environments Application Performance Mgmt Manage applications of all types & technologies cloud, mobile, devops Operational Analytics Actionable intelligence from events, logs, monitoring metrics & topology data Infrastructure Management Comprehensive management of systems, networks and storage Run Time Service Model (RTSM) e Mobile Cloud Clients Systems Network Storage 28

29 HP Software for IT Management 29

30 HP Software Evolution ALM Application Lifecycle Management ANLM Automated Network Lifecycle Management CLIP Closed Loop Incident Process CCRM Change, Configuration, Release Management ITFM IT Financial Management Integrated Solutions 30

31 Customers were and are asking us how to run IT e2e Integration requirements were a side effect of an understated need Build a portfolio Integrate, integrate, 2011-now Running IT prescription HP OpenView ~450 integrations Lifecycle 15% Mercury Peregrine Others OpsWare 31

32 New Style of IT Management Architectural Impact Technology-centric Service-centric Traditional IT ERP, Internet as trusted platform for business IT as a Service Commoditization of compute, globalized markets, composite services Value driven Leaders will be here (soon) Cost focused The majority of the market is here Service Brokerage Multi-sourced business services, Big Data, enterprise security & governance, BYOD and internet of things 32 IT Management becomes a strategic control point for the new style of IT

33 Driving value consistently across silos Policy IT Project Event Demand Conceptual Service Model Logical Service Model Physical Service Model Release RFC Requirement Business Leader Enterprise Architect Developers IT Engineer IT Operations Users 33

34 Service Model Backbone of the Value Chain Policy Drive Value Creation IT Project Event Strategy to Portfolio Demand Conceptual Service Model Requirements to Deploy Logical Service Model Request to Fulfill Physical Service Model Detect to Correct Release RFC Requirement Business Leader Enterprise Architect Developers IT Engineer IT Operations Users Traceability, Insight and Measurement 34

35 1:n n:m n:m n:1 1:n 1:n n:1 n:1 n:1 n:1 n:1 n:1 n:m n:1 n:1 n:1 1:n n:m 1:n n:m Reference Architecture across the Value Chain Prescriptive guidance Strategy to Portfolio Requirement to Deploy Request to Fulfill Detect to Correct Policy Mgmt. Policy n:m 1:n Requirement Mgmt. Require ment 1:n 1:n Defect Mgmt. Defect n:1 1:1 Prob Mgmt. Problem n:m Incident Mgmt. Incident Proposal Mgmt. (Investment) Project Delivery mgmt. Test Mgmt. Catalog Mgmt. Subscription Mgmt. Billing/Charg eback Diagnostic Remediation Event Mgmt. IT Contract 1:n IT Project 1:n Test Case offer 1:n Subscript ion Chargeba ck Record Runbook Event Demand Mgmt. Demand Service Development Mgmt. Source 1:n Build Mgmt. Deploym ent Package Service Catalog Entry Request & Routing Mgmt. Fulfillment Request Usage record Usage Mgmt. Service Monitoring Service Monitor IT Architecture Mgmt. Service Portfolio Mgmt. Service Design Mgmt. Release Mgmt. Deployment Mgmt. Change Mgmt. IT Architect ure Conceptual Service Conceptual Blueprint 1:n Logical Service Blueprint 1:n Service Release 1:n Service Release Blueprint 1:n Desired Service (CI) 1:1 Actual Service (CI) 35 Design Release Copyright 2012 Hewlett-Packard Development Company, L.P. Package The information contained herein Package is subject to change without notice. n:1 RFC n:m Configuration Mgmt.

36 What s the point of the Reference Architecture? Practical Guidance This not religious ivory tower work but based upon real experience of real customers Standard IT Management landscape to map against, industry agnostic Prescription how it works today Preparation for the New Style of IT, dynamic flexibility and modularity Delivering Value Basis for Repeatability (e.g. as a service, as a virtual appliance) Basis for Predictability of Implementation Basis for driving Architectural Coherence into the portfolio Future safe taking market trends and changes into account 36

37 The IT4IT Customer Consortium Driving a standard prescriptive guidance What is the Consortium? A group of companies sharing their experiences to develop future-safe prescriptive guidance for implementing IT4IT e2e with full insight Interested? Get in touch CALL ME What is IT4IT? The capabilities of managing the business of IT Industry agnostic - solving the same problem for everyone Maps to existing landscapes and accommodates changing IT paradigms Who are we? Accenture Achmea AT&T HP IT ING MunichRe PWC Shell HP Software 37

38 IT Value Chain Discovery Workshop Interested? Talk more CALL HP Understand your journey to the new style of IT 38

39 Why working with HP? 39

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41 41 Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

42 New style of IT Management Requires a new operating model that contradicts the traditional silo approach Balance the portfolio Common Central planning Next wave Open economy Build quality services Satisfy service requests Keep services reliable PC, months Bureaucratic Reactive Mobile, days Self-serve Predictive 42 Focus on delivery Focus on consumption

43 HP Software for IT Management ipad HP Anywhere video goes here 43