Section One Our Capabilities and Credentials. Linkage

Transcription

1 Overview of Linkage

2 Section One Our Capabilities and Credentials Linkage

3 About Linkage Linkage is a global organisational development consulting practice and a world leader in leadership strategy and development. We have over 20 years of consulting experience where we partner with clients to provide customised integrated solutions in leadership strategy and development, change and transition, and strategic human resource practices. Linkage offices cover six continents: North America, Asia, Europe, Africa, Australia/New Zealand and Middle East (presently establishing in South America) with over 20 offices around the world. Our solutions include strategic consulting, high-level facilitation, tailored assessment, customised leadership strategy, design and execution. We also provide coaching for individuals and teams, and design and delivery of learning interventions and programs at an individual, team and organisational level. Linkage s objective is to provide our clients with world-class research, best practice and access to acknowledged Thoughts Leaders in the field of leadership. In collaboration with our clients, we develop strategic leadership development solutions that are practitioner driven and deliver measurable results. The organisational brand Linkage was derived from the belief that organisational uniqueness and competitive advantage comes from our ability to partner with clients and create links with leadership solutions. We do not subscribe to one leadership fad or school of thinking; rather we pride ourselves on the ability to provide the best and most appropriate leadership solutions. As a consequence, we have worked with many of the best global minds and thought leaders, leading academics and universities. Our approach is to partner with clients to ensure leadership development, change and learning becomes embedded in the organisation for long-term sustainable impact on performance. This has been a consistent approach with all our clients, and has made us one of the industry s best and globally recognised leaders in human capital development and talent management. Linkage s mission is to connect high performing leaders and organisations to the future they want to create. Linkage

4 Overview of Linkage Linkage is about results that: Improve individuals, team and organisational productivity Design and restructure leadership systems and practices Facilitate and drive change and transition Enable merger and acquisition leadership alignment Facilitate leader led cost review and optimisation Assess leadership and assist development Align culture and performance Accelerate human resource performance and practice Linkage

5 What We Bring To Our Clients Best Faculty : Linkage provides a balanced faculty of pragmatic, commercially experienced consultants, facilitators and coaches; leading-edge input of Thought Leaders; with research and teaching of academic Institutes to support design and delivery of any leadership development program. Thought Leader Partnerships: Linkage has over 100 Thought Leaders that support our insights, programs and faculties. They include Warren Bennis, John Kotter, Marshall Goldsmith, William Bridges, Noel Tichy, Lynda Gratton, Clayton Christensen, and Daniel Goleman to name a few. This allows your leaders to gain access and interact with some of the world s most influential Thought Leaders. Warren Bennis Acclaimed Leadership Expert and Author David Allen Author, Getting Things Done Noel Tichy Author, The Leadership Engine Betsy Myers COO, Barack Obama s Presidential Campaign Lynda Gratton Author, Glow: How you can radiate energy, innovation, and success Marshall Goldsmith Author, What Got You Here Won t Get You There Phil Harkins Author, Powerful Conversations Linkage can facilitate and add direct access for our clients to these Thought Leaders either as an additional member of our program delivery faculty or as a specific one-off strategic discussion. Linkage

6 Capabilities And Connections Cross Cultural Experience: Linkage has extensive experience in developing and executing global, domestic and Asia Pacific relevant leadership programs. Global Consulting Network: Linkage can provide a high quality, consistent and scalable delivery of solutions around the world that is sensitive to cultural and political differences. Partnering with Institutes: Linkage has extensive links with universities and international research organisations, and can add a complementary program where we can arrange, facilitate and deliver additional academic-based components at any of our partner Institutes including Harvard, Stanford, UCLA, Centre for Strategic Business IMIA/CSU, National University of Singapore and MIT Sloan. Examples in 2010 are: Research, Publications and Products: Linkage is committed to developing, authorising and disseminating leading-edge research, including books, courseware, toolkits, assessment instruments and survey instruments, including the following: Linkage

7 Recognised Credentials And Track Record A Track Record: More than 20 years global experience and a proven track record with many of the top 500 companies worldwide including: Number 1: Linkage s Global Institute for Leadership Development (GILD) ranked #1 Leadership Development Program 2009 for the 4 th consecutive year by Leadership Excellence Magazine. * As rated by Leadership Excellence, a leading Organisation Development and best practice magazine started by Ken Blanchard, Stephen Covey, Ken Shelton and Charles Garfield World Leader: Linkage acknowledged as one of the World Top 20 Leadership Development Training Companies Linkage

8 In Summary We Are A leading global expert on leadership and management development: we have the research, academia, thought leaders, and best practice case studies we can draw on for our clients. Flexible and we customise: Linkage can partner with our clients to design and customise our solutions to meet their explicit business needs and requirements. This provides them with flexibility, control and uniqueness to determine the required outcomes. A leader in blended and contemporary learning: our programs can include a combination of skill-building sessions, pre-work and practical application assignments, coaching, networking and individual development planning. Experienced in design and delivery: Our leadership development programs, change and organisational development solutions are highly interactive, pragmatic, memorable, compelling and offer skills and tools for immediate on-the-job use. An expert in assessment and evaluation: We have techniques and resources to measure the business impact of our client s chosen solutions, as well as to evaluate the strengths and developmental opportunities of individuals, teams and the organisation. Linkage

9 Section Two Overview Of Our Services And Methodologies Linkage

10 Leadership Strategy And Development We have executive level consultants, facilitators and coaches with extensive experience developing and delivering leadership strategies and programs, as well as executive coaching for a wide variety of leading organisations. In designing the conceptual leadership strategy and development program, Linkage would start always with the following: Business outcomes that are required by our clients. Existing leadership framework, vision and cultural elements needed. Identify capability gap assessment of individuals, teams and organisation. Desire to achieve a balanced program of business development and individual growth. Linkage will then use an integrated approach to determine the best solution for you: Client Inputs Client Results Strategic Imperatives Organisation Challenges Leadership Point of View Culture and Values Leadership Framework Job Experiences Action Learning Client Leadership Development Coaching & Mentoring Client s agenda tangibly moves ahead Improved Business Performance Aligned and Capable (Ready Now and Future) Leaders Assessment & Feedback Dynamic Performance Culture Linkage

11 Leadership Development Linkage leverages the best learning practices to develop your leaders, including: The Crossroads Model This can be used to determine the appropriate fit and content for leadership initiatives. The High Impact Leadership Model - Linkage can apply our High Impact Leadership Model and Leadership Assessment Instrument LAI (designed by Warren Bennis and Linkage, Inc.) to guide our design. Linkage can include accelerated learning experience, customised to your organisation, and include assessments, classroom instructions, business case assignments, simulations, group exercises, coaching and on-the-job applications to ensure that all participants master the responsibilities, skills and competencies that are proven to distinguish great leaders from average leaders. The Crossroads Model Linkage

12 Strategic Change And Transition Linkage provides you with best practices in managing the organisational and leadership human side of change. Linkage helps leaders address the following types of change or business challenges: Driving down targeted cost while creating greater efficiency and effectiveness. Finding or implementing new innovation opportunities for growth. Refocusing our client s approach to engage customers or potential new market segments. Facilitating large scale technology or process changes. Re-organising a business or organisation. Implementing a successful merger or acquisition. Through partnerships with John Kotter, an authority on leadership and change, and William Bridges, renowned author of Managing Transitions, Linkage offers a proven suite of techniques which improves change implementation success rates by focusing on the leadership personal side of change. Linkage

13 Strategic Change And Transition Services Linkage can partner with our client s senior leadership team to clarify the business case for change and the variables that are critical to success. This includes helping them examine the desired success measures and gaining alignment on change priorities. The Agenda for Change (AFC) is a proven and participative process that involves people at all levels of the organisation in proactively driving and aligning the strategy that our clients need to succeed in. It will successfully launch new change initiatives, as well as accelerate those currently underway within an organisation. The Agenda for Change Process Model Linkage

14 Strategic HR And OD Linkage helps clients build HR systems that will strengthen and sustain leadership and people development processes and systems. This in turn nurtures individual, team and organisational growth. Organisation Processes & Tools Mission and Vision Direction Setting People Linkage consulting service can include: Competency-based programs. Talent management. Succession planning for building true talent management system with bench strength. Performance management for promoting clear expectations and high performance. Team Optimisation. Consulting skills for HR professionals to better understand their role as an internal consultant and change agent. Linkage

15 Section Three Partnering And Processes Linkage

16 Linkage And Clients In Partnership Linkage works with our clients to deliver the desired and best solutions in a number of ways: Tailored Solution - through consultation, planning and refinement, we can ensure the chosen solutions are clearly focused and aligned to our client s business strategies, objectives and desired outcomes. Integrated Solution link the required solutions with our client s systems. Provide Feedback as Trusted Advisors provide regular feedback to our client s leaders on the results being achieved at an individual, team and organisational level from the chosen initiative. Leaders-Teaching-Leaders prepare our client s leaders to play significant roles in presenting, coaching, providing feedback, aligning and encouraging the desired executive behaviours. Tools and Techniques embed within each program, tools and techniques that our client s leaders can immediately deploy to improve business results. Measure Impact and Report provide regular briefings and detail of individual, team and organisational impact of the chosen initiative. Linkage

17 Our Approach Align development efforts with the organisations strategy, core capabilities and competencies, values and mission. Focus development efforts on building an engaged, high performance workforce and culture with a passion for executing the strategic priorities. Enhance organisational capability by using development activities and assignments specific to the business and tightly linked to the realities of the workplace. Use integrated and interlocking capability frameworks based on researched best practice incorporated with customised organisational uniqueness. Utilise leadership development as the catalyst for driving new thinking, improved relationships and superior business results. Ensure participation of senior leaders. Linkage

18 Section Four Some Of Our Solutions Linkage

19 Executive Coaching And Assessment Solutions Executive Coaching: Linkage works with individual leaders to drive personal behavioural changes against the backdrop of the business strategy and the larger team. We employ proven Linkage assessment or use the client s tools for insight and perspective; and use clear measurements to track behavioural change and its impact on performance. Assessment Solutions: Linkage offers a comprehensive service of proprietary or customised tools to measure, drive, and evaluate your organisation s needs. Our proven instruments include: The Leadership Assessment Instrument (LAI ) The Hogan Personality Inventory The HiPlay Team Assessment The Essential Coach Communication Styles & Abilities Inventory for Leaders (C-SAIL) The Organisation Diagnostic System The Complete Consultant Models Commitment Builds Partnerships Practices Inquiry Empowers Others Communicates Candidly THE ESSENTIAL COACH Champions Learning Establishes Presence Pursues Results Fosters Change Maximizes Growth Linkage

20 Best Practice Methodologies Based on our Best Practices in Leadership Development Handbook, continuing research and our worldwide experience, the state of the art in adult learning methods include: Research based models, tools and methodologies Integrated case studies Practical business simulations Thought provoking assessment instruments including mini survey follow up Action Learning/On-the-Job Application Interactive role-plays and group exercises Multimedia presentations E-learning/On-line Toolkit's Distance Learning reinforcement sessions Leaders Teaching Leaders Individual Development Plans and Coaching Linkage

21 Return On Leadership Development (ROLD) In an exclusive partnership with Noel Tichy, an expert on leadership and management, Linkage has developed a Level 6 initiative, Return on Leadership Development. This was launched late L1: Reaction to the training L2: Learning the program material L3: Behaviour change L4: Results that show up in performance increases L1: Reaction to the training L2: Learning the program material L3: Application of the material to the workplace L4: Business Results, with monetary benefits L5: ROI Innovation Quality of innovation in LD delivery & methodology Impact of innovation in the organisation Productivity Building bench strength Leadership pipeline development Strategy Effectiveness Impact on business Impact on future needs Closing of performance gaps Output, quality improvements Efficiency Cost and utility of specific LD initiatives Overall benefits vs. fully loaded cost of LD Benchmarking Linkage

22 Other Linkage Connections And Activities Global Conferences: Linkage holds annual learning events that attract thousands of professionals and senior executives from a broad range of organisations: Global Institute for Leadership Development (GILD) The Leadership Development Program (LDP) The Best Practices in Leadership Development Summit Women in Leadership Summit Summit on Leading Diversity The Best of Talent Management Summit Best of Organisational Development Summit On-line Material: Linkage has a number of on-line initiatives. For example an in-depth program on Change and Transition. We also have an exclusive Daily Leaders Essential Toolkit consisting of a comprehensive set of tools, assessments and resources for ongoing leadership development. Learning: Linkage has a suite of fully developed learning programs under our three areas of expertise leadership strategy and development; strategic change and transition; and strategic human resource and organisational development. A full list available on request. Linkage

23 Thought Leader Broadcast Series Linkage has developed over 80 broadcasts with cutting edge business and thought leaders on critical leadership and management topics. These are available via satellite or web-streaming for live or asynchronous viewing. It is a convenient and cost-effective way to bring some of the world s most renowned leaders right to your organisation. The broadcasts are accompanied by internal marketing kits, comprehensive facilitators guides and participant materials. Facilitated debriefs connect relevant learning themes from the classroom to best in class global perspectives. Facilitation can be structured virtually using web-ex, social networking technologies, blogging or facilitated team chat rooms. Alternately the broadcasts can be used to complement face-to-face sessions. Some Examples: Warren Bennis Stephen Covey Marshall Goldsmith Marcus Buckingham John Kotter Noel Tichy Dan Goleman The Essence of Leadership Key Leadership Principals for Changing Times Coaching & Feedback What the World s Best Managers and Leaders do Differently Leading Change Leader as Teacher Leadership and Emotional Intelligence Linkage

24 Linkage Australia & New Zealand Suite 23, Level 3, Military Road, Mosman NSW, 2088, Australia p: f: information@linkageanz.com.au Australia Baltic Bermuda China Europe Greece Hong Kong India Italy Japan Kuwait Mexico New Zealand Singapore Southern Africa South Korea Turkey United Kingdom United States Linkage