Stefanos Chatzinikolaou. Greener Shipping Summit Athens

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2 Agenda Competence Management System (CMS) of RINA Competence management development steps Assessment of competence Web portal for CMS RINA Rules for CMS

3 Competence is the integration of knowledge, understanding, skills and values

4 Competence Management System (CMS) A voluntary system that has the purpose to asses, monitor and continuously improve the competence of on board and ashore personnel Check Input Act Assessment and Gap Planning

5 RINA CMS steps

6 Competence Technical Non Technical Company STCW, ISM, SOLAS, MARPOL, ISPS, MLC, Flags, Class Rules, etc. Industry guidelines or standards (e.g. TMSA) Customers requests and feedback Personal & social qualities for certain forms of employment that do not depend on acquired knowledge Identified according to the specific job profile Company policy, manuals, guidelines, etc. Ship details Users/manufacturers manuals New equipment, software/hardware

7 Technical competencies are grouped into subjects: 1. Ship board organization 2. Navigation 3. Radio communication 4. Cargo handling and stowage 5. Specific Vessel Type safety 6. Controlling operation 7. Engine management 8. Maintenance 9. Electrical and Electronic systems 10. Food safety, hygiene and sanitation

8 Non Technical Skills Social (Interpersonal) Cognitive (Personal) Leadership Communication Teamwork Resilience Self Management Influencing (developing) people Vision focused Assertiveness Oral Written Listening Adapt Reliable Active participation Situation awareness Respond to changes Decision making Work under pressure Work habits Learning/self development

9 Activities that can be included in the CMS Job description development Pre-boarding familiarization Pre-employment assessment Career development Training scheduling Personnel assessment (on technical and non-technical skills) Roster Management Competence analysis benchmarking CMS Reporting, Documentation.

10 Simulators exercises developed by RINA Academy

11 Simulators exercises developed by RINA Academy RINASea (CBA system) developed by RINA Academy 350 competencies, more than 3,000 questions

12 Simulators exercises developed by RINA Academy RINASea (CBA system) developed by RINA Academy 350 competencies, more than 3,000 questions Tests based on international rules, standards, assessment methods or company procedures

13 Assessment of non technical skills Presently Use (validated) available tools Reviewing new (market) assessment systems Gap reports of CMS with (behavioral) assessments In progress RINA Academy is working for the development of a new assessment system to be included in RINA CMS New taxonomy and links between skills Mathematical modeling Overall assessment (technical and non technical) Validation

14 RINA Academy activities for CMS Customized training focusing on weak areas (gaps) Computer Based Assessment E- learning Coaching Classroom courses

15 Competencies can be verified and validated by means of: 1. Dedicated on board and ashore post assessment 2. Existing company procedures (appraisals, int. audits) 3. Int. Assessors with proper qualification (as per RINA CMS Rules) 4. External verification (ext. audits and inspections)

16 Web portal for CMS Web set-up of RINA CMS Planning history of assessment and training Online assessment (RINA SEA) Certificates, CMS documents, reports Data analysis, KPIs, benchmarking

17 RINA Rules for CMS In July 2015, RINA SERVICES issued the, Rules for the certification of the competence management system Verification of individual competences is out of the scope of the certification process

18 RINA Rules for CMS A documented procedure for the evaluation of the effectiveness of the actions carried out. ISO Quality management guidelines for training outcomes. Check Input Policy & objectives set by the management level: 1. Company objectives 2. Applicable Rules, standards 3. Procedures of other management systems 4. Lessons learnt, incident analysis Planned activities to be carried out in accordance with the plan of competence acquisition. Records of activities and results Act Planning Assessme nt and Gap Documented procedures, tools and criteria to assess competence: 1. Qualified int. assessors, as per IMO 2. Target vs. existing competence 3. Record keeping Plan for filling competence gaps (actions, roles, timeline): 1. Criticality of gap 2. Operational goals 3. Training requirements 4. Refresh training

19 Conclusion RINA work on the management of competence Methodology RINA process for the development of a management system for competence Assessment RINA SEA, Assessment techniques RINA assessors Simulation tests Training RINA Academy focused learning activities to fill identified gaps Web tools Web portal for monitoring the activities of CMS Rules Certification for implementing a CMS according to RINA Rules

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