Public Seminar Series Hay Group Ottawa

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1 Public Seminar Series Introduction to Job Evaluation Organization Design Writing EX Job Descriptions Behavioural Event Interviewing Writing Job Descriptions Giving Effective Performance Feedback Resilience Registration Please go to our website for more information on this seminar and register by completing the registration form ( If you require additional information, contact Etienne Martin in the office at , extension 232 or

2 Introduction to Job Evaluation (2-day program, 2 offerings) Facilitator: Karen Reedman Dates: October 17-18, 2011 & April 9-10, 2012 Thousands of organizations including more than half of the world s largest companies rely on Hay Group s job evaluation methodology to help them bring together the right people, jobs and structures to execute their strategies. Commonly known as The Hay Group Method, our system provides clients with a consistent and objective framework to analyze organizational structures, evaluate people and jobs, define career progressions, develop pay and reward programs, and manage their human resources more effectively. This seminar is designed to teach you how to value work in your organization through both discussion and hands-on practice, learning from the expertise of a senior Hay Group Consultant and the shared experiences of Hay Group clients. Key objectives: Understand the business case for evaluating work and how it fits into the broader reward process; Analyze jobs and roles in your organization; Develop insight into the concepts underlying the Hay Method of valuing work; Practice evaluating a variety of jobs in the overall context of an organization; Be prepared to address questions about work valuing that are meaningful in your organization. This seminar is restricted to organizations that are currently using the Hay Group Guide Chart - Profile Method of Job Evaluation SM. It is designed for individuals who are accountable for valuing work in their organizations, including compensation management, organization effectiveness, and human resources development. The program is designed to teach a basic understanding of how to value work using the Hay Group Guide Charts SM and is intended for those who need to evaluate jobs and roles, and who have little or no previous experience with The Hay Group Method. The registration fee is $1,799 plus applicable taxes. Please note that a 10% discount will be applied for three or

3 Organization Design Facilitators: Sheilagh Stronach and George Stonyk Date: November 22, 2011 The organization is the framework that coordinates the actions and efforts of people, channeling them to deliver results. An effective organization creates powerful alignment and efficiency and the wrong organization leads to disengagement, loss of focus, and wasted energy. This one-day workshop provides insights into getting organization design right starting from a high-level perspective and aligning design to the strategy, clients, environment and culture of the organization. It also requires a deep understanding of jobs, processes and organization structures and the ability to implement and manage organization design. The workshop is designed for both the management cadre and human resource professionals in the public service. Participants will learn: A methodology for strategic organization design that reflects the unique needs of organizations and is proven to drive results; The 8 essentials the keys to success in organization design; How organization design and its implementation supports employee engagement and enablement and when it gets in the way; An approach to implementing organization design and supporting change; Insights into matrix structures how to make them work in practice; Techniques for ensuring accountability and clarity; Fundamentals of designing structures, teams and jobs and the connective tissue that helps them work together. Using a case study approach and building a toolkit for the public sector, you can take away: A fresh perspective on organization design; An understanding of the theory and approach to strategic organization design; Foundational skills in organization design; Practical tools and frameworks that you can apply right away in your own organization. The registration fee is $899 plus applicable taxes. Please note that a 10% discount will be applied for three or

4 Writing EX Job Descriptions Facilitator: George Stonyk Dates: December 7, 2011 and March 7, 2012 A sound understanding of the roles and accountabilities is the basis for a solid classification for any position in the EX Group. In turn, this understanding is based on achieving clarity in understanding the environment, context, emerging and on-going issues and challenges associated with the work being performed. This one-day workshop provides insights into the key elements of executive level work in the public service. Participants will review the contents of the Guide to Writing Work Descriptions for the Executive Group. The workshop includes case studies on different executive level roles and provides the opportunity to discuss specific issues with respect to describing roles and accountabilities that are specific to their organizations. The workshop is designed for both the management cadre and human resource professionals in the public service. Participants will learn: To identify key elements for each of the sections of the work description; Analyze work in connection with the preparation of the work description; Key questions to ask in interviewing the incumbent or the supervisor; Linking the information presented in the work description back to the Executive Group Position Evaluation Plan; Integrating environment and context into the work description; Identifying the key result areas. Using examples derived from examples of work descriptions for positions in different functional areas, you can take away: A better understanding of the nature of executive level work; A fresh perspective on creating new and revising existing EX Group work descriptions; An understanding of what is important in the work performed for inclusion in the work descriptions. From the discussions around the table, you can: Gain a better understanding of the challenges associated with the creation and revision of work descriptions in other government departments and agencies; Enhance the network of contacts across the public service engaged in analyzing, describing and evaluating executive level work in the public service. The registration fee is $899 plus applicable taxes. Please note that a 10% discount will be applied for three or

5 Behavioural Event Interviewing Facilitator: François Ducharme Date: January 19, 2012 Selecting the wrong candidate for a job brings a sinking feeling to everyone! Many of us know exactly what we want, and what we don t want. The issue is finding a way to ascertain effectively if the candidate has the right stuff. Hay Group is a leader in assessment and selection since the early 60s. We have pioneered behavioural assessments and have implemented this proven technique in numerous organizations both in the private and public sector. In fact, Hay Group s Behavioural Event Interview is so robust that it is the only interviewing technique deemed a standardized instrument based on a federal appeal tribunal decision. Dr. Ducharme, Director of Assessment and Selection for Hay Group, will be facilitating a public workshop on Hay Group s technique of behavioural interview. Participants will learn: How to assess behavioural competencies in an interview process; How to keep interviews legal; Use of open-ended questions; Use of direct competency probes. This one-day workshop is targeted to managers, HR professionals and any other individuals involved in interviewing and selection. The registration fee is $899 plus applicable taxes. Please note that a 10% discount will be applied for three or

6 Writing Job Descriptions Facilitator: Sheilagh Stronach Date: January 31, 2012 This one- day workshop, aimed at human resource practitioners provides insights into the skills and capabilities for successful job description writing and review. In this practical training, participants will: Examine clarity and accountability mapping as key tools in adding value and providing quality assurance; Gain practical experience and tips in writing and critiquing job descriptions; Ensure they are prepared to advise and support leaders in creating job descriptions through skilled interviewing and feedback. The training will address job descriptions from a broad perspective. Participants will be asked to bring a sample from their own organization to position the learning in their context and practices. The registration fee is $899 plus applicable taxes. Please note that a 10% discount will be applied for three or Giving Effective Performance Feedback Facilitator: Suzanne Liska Date: February 23, 2012 This one-day workshop is targeted to all levels of leadership. Providing effective performance feedback is often rated as a top concern of people leaders. Participants will learn how to apply effective communication techniques to provide useful performance feedback and how to deal with employees at different stages of willingness and capability. The learning approach includes the use of role-playing an interim review feedback conversation and a difficult feedback conversation. The registration fee is $899 plus applicable taxes. Please note that a 10% discount will be applied for three or

7 Resilience Facilitator: Suzanne Liska Date: June 7, 2012 Resilience: how to create more resilient organizations. Hay Group s Resilience Workshop can help your organization better adapt to the changes and pressures inherent to the workplace through practical skills training targeted to individual employees or intact teams. Resilient organizations are made up of people who believe they can directly influence events and who thrive on challenges despite setbacks. Resilience training should be part of any employer s wellness strategy. Resilient employees will see change as an opportunity for growth rather than a source of anxiety and fear. Participants will learn: How thoughts drive feelings and actions; to recognize their own non-resilient thinking styles; How inaccurate thinking can derail their efforts in working with others; How to think more flexibly and accurately when problem-solving. The registration fee is $899 plus applicable taxes. Please note that a 10% discount will be applied for three or

8 Hay Group Limited Canadian Head Office Suite King Street West Toronto, ON M5H 3X7 t f Calgary Suite th Avenue SW Calgary, AB T2P 3P8 t f Edmonton Suite Street Edmonton, AB T5J 3S4 t f Halifax Suite Barrington Street Halifax, NS B3J 3K9 t f Montreal Suite Mansfield Street Montreal, QC H3A 3A4 t f Ottawa Suite Metcalfe Street Ottawa, ON K1P 6K7 t f Regina Suite Hamilton Street Regina, SK S4P 3N6 t f Vancouver Suite West Pender Street Vancouver, BC V6E 4G1 t f Hay Group is a global management consulting firm that works with leaders to transform strategy into reality. We develop talent, organize people to be more effective and motive them to perform at their best. Our focus is on making change happen and helping people and organizations realize their potential. We have over 2600 employees working in 84 offices in 48 countries. Our clients are from the private, public and not-for-profit sectors, across every major industry. For more information please contact your local office through

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